First Service Credit Union
Finance

First Service Credit Union

First Service Credit Union

How much does First Service Credit Union cost?

Prices are current as of 12 Sept 2026.

First Service Credit Union has no in-app products on record in the United States.

10+ alternatives to First Service Credit Union

First Service Credit UnionShell FCU MobileAmegy Mobile BankingTDECU Digital BankingBank of Texas MobileWellby FinancialTexas Bay CUHouston FCUFirst Community CU HoustonPrimeWay Federal Credit UnionMCCU Houston TX
Rating / 54.94.94.84.34.94.74.84.84.64.84.8
Reviews9.2K40K20K15K11K11K10K7.2K6.2K4.2K4K
Released20202012200920142010202120202017201420132010

First Service Credit Union reviews

4.9 out of 5, based on 9,225 reviews.

What people like

  • Staff is friendly and helpful
  • Customer service goes above and beyond
  • Employees are attentive when you walk in

What they complain about

  • New update removed easy balance view
  • App feels complicated and less useful
  • External transfers sometimes deduct money twice
★★★★★ United States · v4022.1.1 · 9 Sept 2026

Awesome

Absolutely love this bank! From the moment I walked in, I was treated with outstanding customer service. The staff is incredibly friendly, professional, knowledgeable, and genuinely cares about their customers. They always go above and beyond to make sure everything is taken care of and make banking feel easy and stress-free. I couldn’t be happier with my experience and would highly recommend this bank to anyone looking for a bank that truly values its customers!

— Clutch City Services 

★☆☆☆☆ United States · v4020.1.1 · 15 Mar 2026

Notifications not working

Even after updates claimed to have notification updates the app still not showing notifications also even if the email option is chosen I used to get real time notification for example for checks or direct deposit, none of that works anymore. I am not sire how this app was destroyed when there was no need to touch it.

— Chlitzxer

★★★★☆ United States · v4021.1.3 · 11 Jul 2026

customer

Tellers and employees are always helpful friendly attentive acknowledge you when you walk through the door

— next job

★★☆☆☆ United States · v4018.1.1 · 16 Dec 2025

New app review

I don’t like the updated app, prefer the odd app

— Kyia s

★★★☆☆ United States · v4021.1.3 · 18 Aug 2026

Problem with Zelle

I don’t like that it doesn’t give me the option to send money with Zelle through my checking account it only has the option for my savings and it doesn’t allow me to change it

— Gioawesomeness

★★★★★ United States · v4022.1.1 · 5 Sept 2026

⭐️⭐️⭐️⭐️⭐️ Excellent Service!

“I had a wonderful experience with First Service Credit Union. The staff was professional, friendly, patient, and very helpful throughout the entire process. They made everything easy to understand and made me feel valued as a customer. I truly appreciate the excellent customer service I received and would definitely recommend First Service Credit Union to others. Thank you for making my experience such a positive one!”

— LorraineHarrisAuthor

★☆☆☆☆ United States · v4020.1.1 · 13 Mar 2026

I really just hate this CU.

The app sucks and so does this CU.

— AbbyDaTaco xD

★★★★☆ United States · v4020.1.1 · 30 Mar 2026

First Service credit union is the most

Tôi tin tường First Service !

— SIMONMARIA

★★★★★ United States · v4022.1.1 · 3 Sept 2026

I like first service

There is a $5 overdraft fee , but the other perks are great

— itsmegirlimher

★☆☆☆☆ United States · v4018.1.1 · 30 Jan 2026

Needs update now

It’s gone all janky on me this week. And now there’s big pop-ups about cookies. It’s simply impossible to use, turns off my phone if I try too hard because it doesn’t know me anymore and I guess it thinks I’m a thief.

— by h C dad

★★★★★ United States · v4022.1.1 · 30 Aug 2026

Great service

This a great credit union. Their staff is very friendly and helpful. They have really great products. I highly recommend.

— Colungamar

★☆☆☆☆ United States · v4018.1.1 · 2 Jan 2026

Terrible interface

The app looks like it was designed by a 7th grader. Use the website because nothing in the app works EVER.

— Bro hamm

★★★★★ United States · v4022.1.1 · 25 Aug 2026

Great bank

I have been banking with first service for several years now I enjoy banking with them. They’re very flexible and easy to reach on the phone. They’ve been able to help me with several of my banking needs. The customer service is friendly and helpful

— tos2020

★☆☆☆☆ United States · v4018.1.1 · 30 Dec 2025

New app took away good features

New app took away good features, why release new app with less features?? This app messed up my external accounts for ACH payments, tried to setup a new one via manual deposit but no way to verify the deposits, just getting errors. Just a nonsense app. The loan payment transaction has less information, missing how much went to interest and how much to principal. Mobile deposit is not real time any more. Do not just change the app for a change, where is the added value?!! I feel like management team at this CU are just failing to do their job.

— Ysgyg123

★★★★★ United States · v4021.1.3 · 2 Aug 2026

Ethereal

customer service is out of this world

— Kilowatt Jr

★☆☆☆☆ United States · v4018.1.1 · 24 Dec 2025

Stop making it complicated

I’ve been with this loan service for years and hate their app. Why would you make this app more complicated than it should be? The new update is the worst! Considering switching banks at this point. You do the most when it is not needed.

— Jakki!

★★★★★ United States · v4021.1.3 · 8 Jul 2026

excellent bank

I have been with first service credit union for over 15 years and I am truly grateful for amazing bank that I can trust .

— Bibi bukhari

★☆☆☆☆ United States · v4018.1.1 · 24 Dec 2025

Horrific Update

And I think the worst offense is the easyvest account. You’re telling me that instead of a nice easily seen way of noting my current balance, how much I’ve earned, what is being bought and sold at a glance, I now have to NOT use the app and instead need to go off the app to the “Drive Wealth Portal” and use a horrifically designed minimalistic page to view my investments? I don’t want to constantly scroll through a ton of earlier statements and trade confirmations just to get a vague understanding of my account’s status that won’t be fully understood until the end of the month. Well, I COULD get a current idea but I’d have to waste time personally finding and calculating everything myself instead having it already brought up and done so for me like a service like this should do. Before I could get an instant glance at everything and now I can’t and my experience is worsened because of that. I’ve never bothered to review apps before but I had to this time because it was such a bad update.

— Yyyugfdhktedcu

★★★★★ United States · v4021.1.3 · 6 Jul 2026

Lo mejor

Es la mejor

— Amcrys

★☆☆☆☆ United States · v4018.1.1 · 18 Dec 2025

Safe Ap?

New Version 4018.1.1 installed 12-15-25 released too early. Some external xfers deducted money twice. Last did credit money to external acct but did deduct $ from FSCU. Needed to replace labels as they didn’t xfer from old ap. Too many calls later, fixes in place. Overnight holds from sending account apparently work differently as well.

— Hank L M

★★★★★ United States · v4021.1.3 · 19 Jun 2026

Best Bank Ever

Always improving.

— vhffhjbc

★☆☆☆☆ United States · v4018.1.1 · 17 Dec 2025

A massive downgrade vs the old version

Critical functions which were available in the new app are no longer available in this version. Whoever pushed this app to production should consider an alternative career, perhaps one in the circus.

— Rdoak13

★★★★★ United States · v4020.2.0 · 3 May 2026

Blaze

FSCU is the best Credit Union you can work with. The staff is always friendly and assists with any discrepancies that may occur on your account and will answer any questions or concerns that arise on your account. I 100% recommend them if you’re looking to build your credit or a bank that will meet your needs.

— LOLxDLOLRAR

★☆☆☆☆ United States · v4018.1.1 · 16 Dec 2025

New update

The new update took away the total amount feature that made it easy to see total funds in accounts. Also took away the ability to move accounts info making it easier for the user to see. Update locked down user friendly features.

— Texansare#1

First Service Credit Union FAQ

Is First Service Credit Union free?
Yes. The app is free, in all 17 countries it sells in, and it sells nothing inside it.
Does First Service Credit Union have a free trial?
No. None of its offers (US) come with a free trial.
What are the best alternatives to First Service Credit Union?
Shell FCU Mobile (4.9 from 39,859 reviews), Amegy Mobile Banking (4.8 from 20,037 reviews) and TDECU Digital Banking (4.3 from 14,833 reviews).

First Service Credit Union download

Last updated 1 month ago.

First Service Credit Union sells in 17 countries. It was released 5 years and 10 months ago, on 10 Nov 2020. It holds a 4.9 rating from 9,225 reviews.

Supports 2 languages: English, Spanish.

How much does First Service Credit Union make?

Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.

Revenue < $5,000
Downloads < 5,000
Open the full First Service Credit Union analytics Revenue and downloads month by month, all 17 countries split out, and every product's share and trend