FAB Mobile
How much does FAB Mobile cost?
Prices are current as of 9 Sept 2026.
FAB Mobile has no in-app products on record in the United States.
10+ alternatives to FAB Mobile
| FAB Mobile |   ENBD X |   ADIB Mobile Banking |   ADCB |   EI + |   ADCB Hayyak |   CBD - Instant digital banking |   Rakbank |   DIB alt mobile banking app |   Al Hilal Bank |   Mbank UAE | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.6 | 4.7 | 4.7 | 4.7 | 4.7 | 4.8 | 4.8 | 4.6 | 4.5 | 4.6 | 4.5 |
| Reviews | 149K | 465K | 287K | 150K | 140K | 87K | 55K | 43K | 30K | 22K | 15K |
| Released | 2018 | 2021 | 2016 | 2012 | 2022 | 2019 | 2012 | 2011 | 2013 | 2022 | 2021 |
FAB Mobile reviews
4.6 out of 5, based on 149,349 reviews.
What people like
- Very easy to navigate and use
- Handles transfers and payments smoothly
- Secure and reliable for banking needs
What they complain about
- Support is unreachable and useless
- App crashes frequently during use
- Login verification often fails repeatedly
- Payment process is cumbersome and slow
Love you
Love you
Stolen my money
Don’t open accounts
Amazing
Fast and reliable
Impossible to contact
Automated chat automated phone no humans working for the entire bank it seems
Service Letters Don’t Download & Chat Client
Issued 4 service letters and each time I had to go collect from the branch. 3 of these Ietters just did not download; I clicked and I get a blank page. One time, the letter was available in the branch but did not appear as ready in the app. The chat client is useless as a service client. There’s no intelligence in it whatsoever. It is simply a tree list.
Slow and glitchy
Slow loading, glitchy and it got disconnected out of no reason
Cannot apply for supplementary (.)
The app doesn’t have option to apply for family supplementary!!!!!!!!!!!!!!!!!!! One Star not deserving
Good
8
Don’t open account
Please don’t open account in FAB they will loot you. Energy month they charge you 200 for low balance. I completely paid the amount and close my account 2 times. But they won’t allow you to close the account. They will loot the money u save to feed your kids
App has gotten slow
When trying to access app, it has started to lag on the screen before it gets to login. It also gets slow and looses internet connection when trying to do activities in the app. This has been happening for over a month now. I even installed and reinstalled the app.
Good app
It was as easy as other developed countries to use this app.
Worst Call System Ever
Extremely Frustrating Experience with FAB I’m currently outside the UAE and have spent hundreds of dirhams on international calls trying to reach their customer service. Their automated call system is the worst I’ve ever dealt with—completely useless. I have money on hold in my account for no reason, and despite hours of trying, I get no help. The bank app doesn’t even let you block your credit cards without ordering a replacement or calling customer service—again, impossible to reach from abroad. Dealing with this bank has been unnecessarily difficult and stressful. Not recommended. I would recommend other banks to use
Good app, room for improvement
App works fine, but doesn’t allow visibility of the details when a transfer is received (sometimes not even showing the sender!).
Limited info and very frequent updates
The I Save account never shows what rate of interest I am getting. Looks like it’s deliberately opaque. And I get a feeling I have to update the App whenever I open the App, which is really annoying since it will always take time to get the simplest things done.
Necessary
With the new requirement for in-app 2fa for transactions, I find the FAB app to be crashing numerous times. I have updated iOS and deleted and reinstalled the app but no imprevement. Otherwise the app is very thorough and provides more functionality than the website in most instances.
Thanks for the good service Miss Samar Ali
Thanks for the good service Miss Samar Ali
This is a terrible bank.
This is a terrible bank. The app is slow, transfer messages are delayed and don't display sender information, and the risk control system is awful. My account was locked without any notification from the app, SMS, or email. When I went to the bank, the staff were impatient and rude. The whole experience was awful.
App update
It’s good so far but a bite slower than before
Old fashioned app lacks connectivity
No help chat with live agent, messaging system is not thorough or accurate (they claim to have resolved problems before beginning to address them), contact is only by telephone (not great when travelling), estatements are only available in pdf format which is not helpful for accounting. And the app is terrible on desktop, manageable only on phone.
Transfer fee
Any transaction within UAE charging fee, which is not other banks.
Maternity clothes
Very easy.
Banking Request
Not responding to email. Taking long time in answering call.
Time limit
The app is very good, except in some lengthy actions ( application for trading account) it logs out without warning and all data input is lost and have to start all over again. I suggest to add an alert for ending the session with option to extend.
App Access
It requires me to use OTP codes and EMAIL codes to log in each time.
Report bug force close
After signing in when I directly click on Cards icon, app is force closing , suppose if I am going to rewards and going back to Cards, i am able to access
Fast
Easy fast innovative
Can’t reach the agent at call center
The call center is AI and it keeps charging you every call and they never finish your issue
Average Authentication Experience
FAB decided to move their authentification to an OTP in the app instead of an SMS. Made the experience of online payment cumbersome. Now you need to open the app copy the OTP then paste it… I think they tried to make a similar experience to to paypal or amex but it isn’t successful. Unfortunately I will stop using my FAB CC for online payments until they fix this.
Not great
A lot of malfunctions and not easy to use.
Hard to validate
Many times I TRIED to validate on my registered device, with zero success
Hamad
Very easy have all the bank activity needed and secure
Never again
Would not recommend this bank, I closed my account with them. Your money is not secure with them as they claim. Often after maintenance there is a breakthrough in the system and someone is taking money from account. You’ll find out once account is empty and the system locks it.
تعديل بطاقات الفيزا
فيزا
Supplementary card controls don’t eork
I have been trying to change the spending limits of my supplementary cards for months now. The app just cannot find these cards. I raise a ticket, FAB fixes the issue for a few days and then it stops working again. Same for the current balance of the supplementary cards. Very, very frustrating!!!
No way to chat online
There is no way to chat online to unblock a credit card that was blocked while traveling
قسم الشكاوى
لضرورة التواصل معي بخصوص الحظر على حسابي ولمعرفة أسباب الحضر وكيفية فتح الحظر
Credit card fraud
Very very bad customer service . My supplementary card I never used but hacked today and did two transactions. I am trying to call from the morning but not connecting customer agent.
Version 1.0.56 is not working
App was good n worked fine till the latest update on iphone. After i updated the App to version 1.0.56, the App does not work. I’ve not been able to get to the login page. The moment i click on the app, the screen turns black for a second and nothing happens after that. Worst update till date. I had to unfortunately uninstall the app.
Bad
Just a complete mess. Things that are buttons but don’t look like buttons. Adverts for terrible offers everywhere. I can’t copy/paste an IBAN into the app. It has a lot of features but is in dire need of a tidy up.
Live chat
You need live chat to be added I’m outside UAE and can call the bank as the waiting is too long and Telephon charges cost is too high ?? Or provide collect calls for customers outside traveling outside uae
Thanks
Thanks
Can’t use it with VPN
why is this the only banking app i have installed that doesn’t work with VPN? unusable
Very good
Thanks for a very good service
Errors for international transfers
The app asks for fields not in the form
Bad app
After I login App keeps requesting verification through face recognition and scan of id using nfc feature using the uae identification card. It never works, it tells me my id isn’t mine and my face isn’t matching when I attempt to login. Calling for days to get support, got nowhere. Went to the branch close to home they said you have to call. Called again the automated system ridiculously keeps me on hold without ever been able to get to a real person. I would not recommend neither the app nor the bank. Will rate at half star if allowed.
Too many updates in short period
This is the 5th update in 1 week!
😡
😡
Very Nice App - Little More Accessibility and Would Be Perfect
This app is great. I do everything through it; pay my credit cards off; international and local transfers; easy set up of beneficiaries. Genuinely easy to use, swift response and feedback. Better statement layout and access would make the app better, plus easy access Kurt for new products would make a big difference.
Pretty rubbish
As banking apps go this continues to be one of the poor ones. Good points - facial recognition to login, easy to see your main account balance, templates for transfers to other accounts in UAE and other countries (can be saved), online payment of credit cards. Bad points - extremely muddled and in fact incorrect presentation of credit cards and supplementary cards and their transactions, continues to show some (but not all) blocked and expired cards even after the user designating favourites or cards being replaced. Even the supplementary card shows before my own cards! Most of the time the app mixes the transactions of different cards under the wrong card. I end up relying on the text messages, PDF or printed statements because the app is so poor. Despite raising the shortcomings on several versions ago it is still an issue today!
App Store?
Not sure why it keeps taking me to the App Store when I try to log in. App Store just stays Open App so there’s nothing new to update. A bit annoying. Asking for every nickname under the sun.
FAB Mobile FAQ
- Is FAB Mobile free?
- Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
- Does FAB Mobile have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to FAB Mobile?
- ENBD X (4.7 from 465,401 reviews), ADIB Mobile Banking (4.7 from 286,970 reviews) and ADCB (4.7 from 149,500 reviews).
FAB Mobile download
Last updated 1 month ago.
FAB Mobile sells in 175 countries. It was released 7 years and 10 months ago, on 4 Dec 2018. It holds a 4.6 rating from 149,349 reviews.
Supports 2 languages: English, Arabic.
How much does FAB Mobile make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.