Al Hilal Bank
Digital Online Banking Service
How much does Al Hilal Bank cost?
Prices are current as of 9 Sept 2026.
Al Hilal Bank has no in-app products on record in the United States.
10+ alternatives to Al Hilal Bank
| Al Hilal Bank |   ADIB Mobile Banking |   ADCB |   FAB Mobile |   ADCB Hayyak |   CBD - Instant digital banking |   Liv X - Mobile Banking App |   Rakbank |   DIB alt mobile banking app |   Mbank UAE | |
|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.6 | 4.7 | 4.7 | 4.6 | 4.8 | 4.8 | 4.6 | 4.6 | 4.5 | 4.5 |
| Reviews | 22K | 287K | 150K | 149K | 87K | 55K | 45K | 43K | 30K | 15K |
| Released | 2022 | 2016 | 2012 | 2018 | 2019 | 2012 | 2024 | 2011 | 2013 | 2021 |
Al Hilal Bank reviews
4.6 out of 5, based on 22,379 reviews.
What people like
- Easy to open an account
- Very user friendly interface
- Much better than the old version
What they complain about
- Support never actually helps
- App crashes when you open it
- Hidden fees surprise you later
- Account blocks without warning
Awesome
Easy way to open a bank account
Genuine review
During the war, this bank charge me maintenance charges where I didn’t get my salary because of pending, and this is totally unfair They don’t have any humanity, so I will not recommend to use this bank. Overall, the service also not so good.
تطبيق ممتاز وسهل
ملحوظه يفضل تعديل ايصال التحويل للمبالغ المرسله والذي يصل عبر الايميل ليكون ايصال بصيغة PDF
Glitch and slow
Since 5 days now when i open to app it becomes blank
TIN number
I got a sms for TIN Number updation i don't know about it i called and customer service supported but that option not working how can i update that through via app
Smooth transaction
User friendly which allowed me to move from one page to another.
Poor customer support.
The support team does respond, but they don’t provide any real solutions. It feels like they have no proper knowledge about the issues. Very disappointing experience.
App crashes on launch on ios 14.1 iphone 11
App is amazing, but it crashes on launch on iphone 11 ios 14.1 Kindly fix this problem devs...I can’t really update to higher versions of iOS hence pl fix this on 14.1 Thanks
It’s zero balanced
It’s zero balance account
Not able to redeem touch points
Everything is good but I’m not able to redeem my touch points.
Awesome
Eassy to sign in and good
Bad customer service
No one can help you if you want solve any problems
Suggestion to Improve User Convenience: Adding Cards to Apple Wallet
Everything seems good, easy to use overall. The only issue is that we can’t add a card to the Apple wallet. We always want to carry the ATM card with us to use. Please add an option to add a card to the Apple wallet
App not working
This application is not working from 3 days, could you please confirm when this issue resolved????
الامارات اسهل بنك فتح حساب بسهولة بدون اي رسوم
شكرا بنك الهلال
Good
Good
Vary bad experiences
Don’t go with this bank . They are charging 21 dhs for not maintaining 2000 . When I opened they said all free all free all free now stars to play around
Thanks lot
It’s very amazing …. Nd helpfull for busy scheduled people’s…
I CANNOT CHANGE MY ACCOUNT FORM CHILD TO ADULT
I tried to change my account form child to adult I pressed child by accident now am stuck in the child’s account…:
Tap uo
Why did u remove the tap up service in your app. I’ve been using it since I opened an account and transfering from one card to my account. Please adf again that service.
Good
Easy prossacing
Communication
No communication regarding blocking someone’s account, one of my friend asked to transfer some money to his alhilal digital account for an emergency case ,then he was not able to withdraw the money through ATM .later he came to know his account is blocked. As per customer service Centre his biometric not captured by bank . Same time he received bank welcome kit only after validating his biometric. There is no branches here in western region to visit and update same as per their information. He need to travel 300 Km to update his biometric. What happened is that I lost my money as the account is still blocked ….
Decent
This is way better than the old app. Few suggestions that will make the app 5-stars: 1- Try to speed it up by reducing unnecessary animations. 2- Allow us to replace lost or damaged cards without contacting support 3- I requested a credit card but it doesn’t show up in the app; it would be good if the user can manage their credit card through the app (change credit limit, freeze the card, allow/disable international/online payments etc.) 4- Allow us to request multiple cards similar to all banks
How to activate Aani ?
How to activate Aani money transfer option ?
Unable to add fund transfer beneficiary
Nabeel 0559967988
Bank account details
Best way of taking an account in an easy way!
Very Bad customer service
The Al Hilal app customer support ( live chat) is worst service ever…. When we are try to reach them very slow reply like more than 5-10 minutes will take for one sentence. Very very very bad customer service
لماذا لا يوجد في الدردشة اللغه العربيه
عند التواصل في الدردشة اتكلم انا عربي والرد يكون بالانجليزي !!!!!!
Feedback
Very good thanks🩷
My id pending is still not completed please complete it fastly
When i was applied for new account i have may not clearly pictured emirates id , now is showing on pending so please avoid my pending aa a i have so many transactions
Credit Card Application Ignored
I was a fan of this bank and encouraged others to join. However, this credit card application process has been extremely disappointing. Weeks on end with no response. Customer service only say they can send an email to the card team. This is the second email now. Its a shame when you have to beg to be attended to.
Digital Banking
Excellent Banking System
Not able to login.
While entering card details. Showing error “ sorry. Try again”. Tried many times
No rewards
I used my friend referral link but we both did not get the bonus that was said in the promotion.
Saravanakumar
Awesome experience
Poor app
They collecting unwanted data from ours
App is not working
After the update the app did not work.
Muhammad Thalib
Excellent
Not open this app
I downloaded this app But not open
UX/UI very poor. Idea is great.
While the idea is great, the UX/UI is extremely poor. The workflow seems to not have been tested and there are so many bugs. Examples: - Adding a child account requires 2 business days to verify IDs, then when approved, it asks u to upload birth certificates, which in turn take 2 business days! Why don’t they ask for all documents to verify in one go?! - After I receive a text that they’ve been verified, I log on the app and it says still pending verification. - The first child I added, the process had a bug that it’s been over two weeks and it’s still not resolved. They called to tell me to wait for the next update. Meanwhile he can’t use his account which actually has funds in it. - Aside from the major showstopper issues above, there are multiple bugs that cause the app to crash. In summary, the idea is great, but the app is extremely poor and the developers need to work very hard to optimize process and fix UX/UI.
Al Hilal Bank FAQ
- Is Al Hilal Bank free?
- Yes. The app is free, in all 174 countries it sells in, and it sells nothing inside it.
- Does Al Hilal Bank have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to Al Hilal Bank?
- ADIB Mobile Banking (4.7 from 286,970 reviews), ADCB (4.7 from 149,500 reviews) and FAB Mobile (4.6 from 149,349 reviews).
Al Hilal Bank download
Last updated 1 month ago.
Al Hilal Bank sells in 174 countries. It was released 4 years and 8 months ago, on 20 Jan 2022. It holds a 4.6 rating from 22,379 reviews.
Supports 2 languages: English, Arabic.
How much does Al Hilal Bank make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.