Mashreq UAE - Digital Banking
How much does Mashreq UAE - Digital Banking cost?
Prices are current as of 11 Sept 2026.
Mashreq UAE - Digital Banking has no in-app products on record in the United States.
10+ alternatives to Mashreq UAE - Digital Banking
| Mashreq UAE - Digital Banking |   ENBD X |   ADCB |   FAB Mobile |   ADCB Hayyak |   CBD - Instant digital banking |   PUMB - Online Bank 24/7 |   Liv X - Mobile Banking App |   Rakbank |   DIB alt mobile banking app |   Mbank UAE | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.8 | 4.7 | 4.7 | 4.6 | 4.8 | 4.8 | 4.8 | 4.6 | 4.6 | 4.5 | 4.5 |
| Reviews | 192K | 465K | 150K | 149K | 87K | 55K | 51K | 45K | 43K | 30K | 15K |
| Released | 2010 | 2021 | 2012 | 2018 | 2019 | 2012 | 2018 | 2024 | 2011 | 2013 | 2021 |
Mashreq UAE - Digital Banking reviews
4.8 out of 5, based on 192,035 reviews.
What people like
- Interface is simple and easy to use.
- Service feels safe and secure overall.
- Core banking features work smoothly.
What they complain about
- Marketing spam notifications are endless.
- Customer support is useless and slow.
- Login fails or app keeps crashing.
Banking on finger tip
The most easy and user friendly way of banking yet fully secure.
Biometrics Pending
Dear team when I joined on this bank few months ago,I complement biometrics and added my device as well. Still it’s showing biometric pending. If I tried to do my biometrics this app showing “if you are already registered with us and seek this message please contact customer care”. It’s been 3 weeks I can’t send any penny to both local and international transfer.
Transfer amount
Should inform how much amount can transfer at first time
Biomwtrics
App wont open unless i turn on biometerixs permission in phone. How do i turn it on
It has been an okay experience with the bank
There are a few things which are good and can be automated through AI, but then every decision going through AI is totally pointless and creates a bad experience and that’s the same case with Mashreq. Frequent rejection of credit cards and loan after keeping all money in their savings and investment accounts. Now I have started to diversify and move the funds to other banks. Of the poor experience, applying other products.
Nice
Easiness and safety together
Fraudulent
Very disappointed with Mashreq. AED 1,508.11 was taken in a fraudulent transaction. I reported it immediately, after 3 days Mashreq says they cannot refund or recall the amount. Very poor support for a fraud case. I expected better protection and assistance from my bank.
Dissapoint
Not good not even able to log in
Cant open
Asking biometrics what should i do. I dont have it
Registering and customer support
My Registration took hours to complete ,the app was not allowing me to login or Register my card as new . Tried calling the customer support there and I tried chatting with. The bot as well as agent.the agent is asking me to to Fujairah or Madinat zayed city from Abu Dhabi for registration.
Excellent service
Excellent and amazing service
Very challenging to get customer support
Due to AI kids on chat support its very tough to get support. Planning to close my account and cards.
Great
Good
Horrible
App lacks a bunch of things.Card takes a long time to activate and verify . Still haven’t been able to verify my card and can’t even see it on the app
Concern
I cant open my acc i try many times already even if i download again its the same i dont know if its normal or its just on my phone
Good
Good
Login into the app
Every time i try to log into the app it asks me to confirm the T&C and when i try to accept the screen does not move ahead and it goes in circles in the same screen. Also the app does not allow to ligin by face id
Request for Immediate Closure of My Bank Account
Good day. I would like to formally request the immediate closure of my bank account with Mashreq. I already email the customer service but until now no one reply to me. Looking forward to your reponse, ASAP. Thank you.
Unable to apply for online account through App
I tried Opening online account but it says sorry we can’t provide you an account right now
Satisfied
Very easy to use
Keep saying something seems to have gone wrong
Frustrated by the message as I am trying to log in to the app. The developers should regressively have tested the app and there is lot of improvement to be done in app
Spams marketing through notifications
As it is a banking app you have to have all the notifications switched on. They know this and spam you about 5 marketing notifications daily. There is no way to switch this off.
Face ID not working
Whenever I try to login with my Face ID it gives error. It was working in previous app
Parmjeet singh
Yea i am parmjeet singh this is a very good bank nice bank fast service very nice i am so happy
Customer service 0 rating
overall banking is good, but when it comes to customer service, 0 rating out of 100 AI Bot never connects with customer care agent at all. and even Bot is not capable to solve the query. Mashreq should look in this!
App not working
Its not working from yesterday night am trying to open my app but it’s showing update whem am going to app store its not working
Delivery agent issue
I apply online to open a bank account 10 days ago still delivery agent didn’t come to activate my account
Simple and Convenient
I have been using Mashreq for almost 3 years. Their services are so good and timely response. Simple and convenient app as well.
Issue in access camera
While i am retrieving my username, i cannot able to do it, at the stage of selfie verification it is not opening camera itself.
Marketing is a disaster
Just stop the bombarding of marketing. Stop. It’s unbearable. Don’t tell me to call marketing department. Doesn’t work. Doesn’t help. Don’t make it so difficult to get you to stop calling me.
Works well for most things but recent updates have made the app worse
Recently the Salam points value has been removed from the dashboard, it is now hidden at the bottom of the next screen under redeem, had to call mashreq to find this info. Also, the new updated app no longer provides details of my loan, I was advised I need to go back to 2005 level of communication and call for mashreq to send me a payment schedule of my loan instead of being able to view it online like I was able to do 3 months ago.
I am a fan of Mashreq
This is the best one
Very bad experience
No option for transaction dispute the chat option didn’t understand anything’s. No option for customer care also
Bombarded
Everything works well. App is good etc but there are way too many marketing SMS messages. Almost daily!
Fund transfer
Very comfortable
One star for enforcing notifications settings when it is a choice
Pretty bad strategy of Mashreq of not allowing to sign in without choosing the notifications settings on. Why this enforcement? Leave the choice of missing notifications to the users. Let users choose. Bank is good but app is pretty bad. One star and below from my end for intruding privacy.
Sfq
Amazing
Pathetic App - non inclusive
The app has been unable to get my face scan even after multiple tries. It keeps giving message, your face should not be covered with anything.I am a Sikh and wear a turban. I thought may be it’s because of my turban I hear on my head. I came home and tried without it. Apparently same error. Does Mashreq wants me to get rid of my beard and moustache just to use an account with you? Totally disappointed with non inclusive nature of the technology used by this bank.
Mashreq UAE - Digital Banking FAQ
- Is Mashreq UAE - Digital Banking free?
- Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
- Does Mashreq UAE - Digital Banking have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to Mashreq UAE - Digital Banking?
- ENBD X (4.7 from 465,401 reviews), ADCB (4.7 from 149,500 reviews) and FAB Mobile (4.6 from 149,349 reviews).
Mashreq UAE - Digital Banking download
Last updated 1 month ago.
Mashreq UAE - Digital Banking sells in 175 countries. It was released 16 years and 3 months ago, on 30 Jun 2010. It holds a 4.8 rating from 192,035 reviews.
Supports 2 languages: English, Arabic.
How much does Mashreq UAE - Digital Banking make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.