Westerra CU
Finance

Westerra CU

Westerra Credit Union

How much does Westerra CU cost?

Prices are current as of 12 Sept 2026.

Westerra CU has no in-app products on record in the United States.

10+ alternatives to Westerra CU

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Rating / 52.74.84.84.84.54.84.74.44.34.25.0
Reviews19658K53K18K5.5K3.1K2.5K1.1K7685015
Released20222011201820172018201320102014201320122023

Westerra CU reviews

2.7 out of 5, based on 196 reviews.

What people like

  • Setup is quick and easy.
  • Interface is clean and simple.
  • Moving money between accounts works well.

What they complain about

  • External transfers keep failing constantly.
  • App logs you out randomly.
  • Support never actually helps you.
★★★★★ United States · v4.2604.1 · 13 Apr 2026

Great

Great app for a great financial institution!!

— Fab1701

★☆☆☆☆ United States · v4.2607.1 · 10 Jul 2026

App fail

App has officially failed. I’ve been able to login with face unlock for so long until this morning. Now it has failed and won’t even allow me to use my passcode. I’ve uninstalled and reinstalled but has still completely failed. Just another reason why I’m taking my banking business elsewhere.

— Badbaserunner78

★★☆☆☆ United States · v3.2602.1 · 26 Mar 2026

Glitchy

For instance I can’t sign in today because it says I need to update the app. When I try to update the app there’s no newer version than what I have. When I press the open app I go back to the screen that says I need to update the app. No way to sign in no way to get out of the loop. In general, this app is hard to navigate not easy to open. The business app works fine but the personal banking app. Is very obtuse.

— Nicknames taken even this one

★★★☆☆ United States · v4.2605.0 · 7 May 2026

No Zelle

Nice app but lacks a basic feature everyone one uses now. Please add Zelle capability.

— 😍💑💏

★★★★★ United States · v4.2603.0 · 26 Mar 2026

Very easy

Very easy set up and helpful app. Great UI.

— VBlops

★☆☆☆☆ United States · v4.2604.1 · 26 Apr 2026

Horrible banking app

This app lies about banking balance. It says I have more than I actually do in my bank account

— Jeffinstein

★★☆☆☆ United States · v2.2504.1 · 12 May 2025

Never Able to do Anything Myself

I would almost be better off just going in to my crowded local Westerra. I’ve tried to set up weekly and monthly recurring payments at multiple different times this week and it always comes up with the same generic error message saying to try again later. Now I can’t even deposit a check, and with my work schedule I can’t even call the bank when they’re open to ask them to allow me to make changes on the app. It’s a stressful nightmare.

— Elisha GC

★★★☆☆ United States · v4.2604.0 · 9 Apr 2026

App update

Not good! I just updated like 1 month ago & had to update again. Tried using mobile app to deposit check and continue getting errors. I spoke with customer service, was advised to settings for update & delete app which I did, still cannot use mobile app to deposit checks continue getting errors after updating phone, deleting & reinstalling mobile app- still getting unknown errors!

— Lisa&Tilly

★★★★★ United States · v3.2602.1 · 26 Mar 2026

Amazing bank.

I have been using the app for years now. Not many issues. Easy to understand. Many of the reward programs are featured in the app but you have to navigate the website on mobile. Overall experience is fantastic.

— King B00

★☆☆☆☆ United States · v4.2604.1 · 20 Apr 2026

Unreliable

This app crashes when you need it the most. Completely unreliable. And it hasn’t changed at all since I’ve started using it! This app alone makes me want to switch banks. Everytime I login it says “undergoing scheduled maintenance”. Maintenance on what???? This app is some absolute doodoo-fest! Fix the dang app already

— franklinthemarvelous

★★☆☆☆ United States · v2.2409.0 · 20 Sept 2024

Tired of reloading

My family has five separate accounts with Westerra Credit Union and it is frustrating that with this mobile app I can only be on one account at a time. I then have to delete the app reinstall the app to get into one of the other five accounts. It is time-consuming and ridiculous that I cannot change from one account to the next. I do not have this problem with any other bank accounts that I’m affiliated with . signed frustrated

— William, the trustee

★★★☆☆ United States · v3.2510.0 · 17 Nov 2025

Please fix pay bills!!

I don’t mind the app. It’s pretty easy and user friendly for me. I have more issues with the website. But, please please fix the pay bills option! Every time I try to use it the app logs me out. It’s been this way off and on for a few years so it’s not just recent updates.

— fix the fixes

★★★★★ United States · v3.2601.2 · 10 Feb 2026

I love the app

I love the Westerra App. It makes it super easy for me to move money between accounts. I have been a Westerra member for years, and I’ll never stop being a member.

— Curt Y.

★☆☆☆☆ United States · v4.2604.0 · 8 Apr 2026

App keeps getting worse - terrible for privacy

App lacks basic account administration features - need a replacement card? Too bad! If you need to do any functions other than look at your account or move money from checking or savings, you better be ready to call in. Also- I know my own name, I don't need it to be displayed in one inch tall letters when opening the app BEFORE logging in, and then taking up 1/4 of the screen on multiple pages in the app. What does this add? Who asked for this? No way to disable or change what is displayed either. Awful for privacy.

— Emlikem

★★☆☆☆ United States · v2.0.7 · 28 Jun 2024

Issues persisting

External transfers are still not working.

— Disgruntled 289

★★★☆☆ United States · v2.2407.0 · 6 Aug 2024

Wont work

Was logged in with bio scan now i cant even type in my email

— Emmanrodri

★★★★★ United States · v2.2505.0 · 2 Jul 2025

Really user friendly

I downloaded this app and had it understood within 10 minutes

— Zachary Elrod

★☆☆☆☆ United States · v4.2603.0 · 26 Mar 2026

Terrible app

This is one of the worst apps I’ve ever had in my life. It is terrible. The customer service does not help you out whatsoever and they are absolutely awful at getting you what you need when the time you need it. Westerra is the worst credit union I’ve ever been to and I am going to be switching to another actual bank as soon as possible Westerra is absolutely awful

— It is crapy

★★☆☆☆ United States · v2.0.7 · 10 Jun 2024

Great except…

I haven’t been able to pay a bill thru the app in months. Can still transfer, deposit and see accounts, but it’s inconvenient to have to log onto the website to pay bills.

— lauraindenver

★★★☆☆ United States · v2.0.6 · 24 May 2024

Bug Report External Transfers

Hi, not sure where to reach out to report a bug. Glad to have an app to pay my loan and it pretty much does (did) what I need, except since the most recent update a few weeks ago now. Now when I click “external transfers” (which is how I pay) it automatically/immediately logs me out. I made my payment earlier this month on the website which obviously isn’t the end of the world, but does render the app useless. Once this is fixed the app will be functional again.

— gravelblue

★☆☆☆☆ United States · v3.2602.1 · 26 Mar 2026

Terrible

App almost never works. Constantly telling me I can’t use the app unless I update. My app is up to date there is no update

— versaceayashe

★☆☆☆☆ United States · v3.2602.1 · 13 Mar 2026

Terrible

This app is so difficult to navigate it’s ridiculous. Almost impossible to make payments and god forbid you use an external account to make said payments.

— Bishop303

★☆☆☆☆ United States · v3.2601.2 · 9 Feb 2026

Now with ads!

The app works fine. The addition of ads is absurd. Ridiculous.

— clattymine

★☆☆☆☆ United States · v3.2508.3 · 27 Aug 2025

Lousy update

Every time they attempt to “update” it breaks the app. I can’t even get into my account now. They’re putting me in a horrible situation where I can’t manage my account. Fix it!!

— lcsrgrg

★☆☆☆☆ United States · v2.2508.2 · 16 Aug 2025

Horrible App

They must have recently updated the app, again, as i can no longer transfer funds between my accounts using it. I have to manually log on to the website now. Westerra has horrible customer service as well when you try to call and see if the error is on their end.

— Scottshonestreview

Westerra CU FAQ

Is Westerra CU free?
Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
Does Westerra CU have a free trial?
No. None of its offers (US) come with a free trial.
What are the best alternatives to Westerra CU?
Wings CU (prev. Ent) (4.8 from 58,408 reviews), Bellco Banking (4.8 from 53,240 reviews) and Canvas Credit Union (4.8 from 18,238 reviews).

Westerra CU download

Last updated 1 month ago.

Westerra CU sells in 175 countries. It was released 4 years and 2 months ago, on 10 Jul 2022. It holds a 2.7 rating from 196 reviews.

Supports 1 language: English.

How much does Westerra CU make?

Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.

Revenue < $5,000
Downloads < 5,000
Open the full Westerra CU analytics Revenue and downloads month by month, all 175 countries split out, and every product's share and trend