Bunnings
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Prices are current as of 11 Oct 2026.
Bunnings has no in-app products on record in Australia.
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| Rating / 5 | 4.8 | 4.8 | 4.7 | 4.8 | 4.8 | 4.7 | 4.7 | 4.7 | 4.7 | 2.8 | 2.6 |
| Reviews | 32K | 140K | 62K | 56K | 49K | 21K | 10K | 3.5K | 1.4K | 108 | 106 |
| Released | 2020 | 2014 | 2012 | 2022 | 2022 | 2011 | 2011 | 2016 | 2024 | 2023 | 2024 |
Bunnings reviews
4.8 out of 5, based on 32,096 reviews.
What people like
- Easy to find items in store
- Staff are friendly and helpful
- Good digital receipt search feature
What they complain about
- App is slow and freezes often
- Login fails for many users
- AI features are annoying and slow
jamison
wtt
Service
Attended Bunnings Wagga Wagga today to purchase an PVC outdoor blind, a staff member I spoke to advised where they were, but on finding the items NOT a staff member to be seen anywhere, to seek assistance , what has occurred with employing people to serve, you are successful business don’t fall into a hole by being smartarse and thinking people will stay with you, no service turns customers away very quick. Thank you
Really decent app
Super helpful. Lists, in-store directions, receipts are all great. Just wish I could add the Digital Card to my Apple Wallet
I expect better
It can be so useful … when it works. But dang it, it so frequently doesn’t work. E’g. I was trying to use it to pay for a cart load of items and my discount just now, and it just wouldn’t allow me to login. 10 minutes of stuffing around to no avail. Ended up leaving the lot there. 🤷
iPad app please
Make this take advantage of the iPad screen realestate
Alan
TV Return carton
Difficult to us
Wouldn’t accept current account then wouldn’t accept phone number
Lampshades
Never enough stock! Esp 40cm
half baked
can’t move items to a list unless its unavailable and moving an item to list takes forever as if it’s travelling cities! the ai is gemini and is too friendly and too confident even when giving unsure information.
Basically a worse version of the mobile website
Can’t see the category a product is in. Can’t select text. It’s just more frustrating than using the website
Power box
Easy
Frustrating online shopping experience
I've unfortunately never been able to successfully add items to my cart using the app. Every time I try, I receive the error: "Something went wrong. Please try again in a few moments or try adding products to your list for later." The app is updated to the latest version, so I'm not sure what is causing the issue. It's particularly frustrating when I'm trying to shop online, as I can browse products but can't actually add them to my cart. I'm hoping this is something that can be improved in a future update, as I'd really love to be able to use the app for its intended purpose.
Best price dog food
Good products and best prices but sometimes a bit difficult to navigate site I love Bunnings
Obnoxious AI Buddy
Ok app but the recently introduced AI”Buddy” is obnoxious and irritating. How do I turn the darn thing off?
Update logs you out
Every time you force an update you kick the user out making them have to find their log-in details again. Not all apps do this. Very frustrating.
Great everything!
Thank you for your excellent customer service, products and convenient store layouts.👌
Can’t update latest version
Once again, another app that requires iOS 16 or later!!!🤦🏻♀️ Not everyone can afford the luxury of a new phone to update apps. I would love the developer to reply to me explaining why iOS 16 has to be the minimum requirement. If it’s some techo thing, fair enough. But I’m yet to get an answer from any developer that I’ve asked thus far!
Good but…
Overall the app works quite well, but there is a major bug — Update. This isn’t resolved but I was given the workaround of turning off auto fill which is not ideal but at least it’s a good temporary solution. Looking forward to updates on this! — in terms of letting people login, it hasn’t worked for as long as I’ve had to the app, it works for some people and not others… I just get a 400 bad request or page not found or loading forever, I can never login so I can never use my digital card. So annoying I would love if this could be fixed because I actually otherwise enjoy the store and the app
Lithgow Bunnings always out of stock
Whom ever is responsible for the stock levels in the Lithgow store, they need retraining to ensure product availability. More often than not I’m having to drive to Bathurst or Katoomba because the Lithgow store is regularly out of stock. The outdoor checkout area is regularly unattended by staff, creating unnecessary wait times for customers and some staff are down right, intentionally unhelpful.
Cannot Order & Pay!? Why?
I have tried before to reach Bunnings to get this problem fixed. They say it happens to some people. There’s been ap updates but still cannot purchase my order for Delivery. Order goes through but behind the scenes my payment is credited back to PayPal! So confusing. Why? Why can’t you fix this? Really frustrating.
Free delivery
Free delivery with one pass is great
Worst website to purchase online
This is the most convoluted, frustrating website I’ve used for click and collect. It keeps sending you in circles, especially when trying to pay with PayPal. I shouldn’t have to download extra apps just to use this obtain for payment. If you only accept credit cards, remove PayPal as an option.
You lost a star
Why is everything not available with click and collect,
Slow and sluggish pos
Why do companies bother to make an app, and then not optimize its performance and usability? Navigating and searching has constant pauses and stutters. Any IT undergrad could fix this in a few weeks and yet Bunnings couldn’t be bothered.
Login issue
The app freezes after login process and unable to return to app home. My phone got hot while doing this. Please fix the bug.
Australia’s Gold Standard for Customer Service and Innovation
★★★★★ In my opinion, Bunnings remains the best business in Australia for professionalism, organisation and genuine attention to customers. I have never found another major business offering the same consistently high standard of service, supported by such friendly, patient and helpful team members. I would also like to sincerely thank Bunnings for introducing the ability to search for a specific item among the digital receipts stored in the app. It was a feature I had personally requested, and seeing it implemented confirmed that Bunnings truly listens to its customers. I would now like to suggest one further improvement. Bunnings team members can already enter an item number into their handheld device and make a small red light flash on the relevant electronic price label, allowing the product to be located immediately. Allowing customers to activate the same flashing light through the Bunnings app would be an outstanding feature. It would make products much easier to find, especially among similar items, while avoiding the need to interrupt the always kind and helpful staff for such a simple request. Thank you, Bunnings, for continuing to set such an exceptional standard in customer service, professionalism and innovation.
Update App
Can not update iPhone 7 therefor can not use app as it requests update.
Decent app but slow
App is okay but sluggish response. Good to help find items in store and stock availability
Quite slow
I love Bunnings but their webpage and app takes ages to load from one page to another
Placing Order
Difficult to confirm then place order. Cart review appeared then immediately went.
Best app
One of the best apps hands down for this sort of thing literally almost anything if you look it up and look at your store it will tell you exactly where it is good job who ever made the app
Bunnings app no longer works
The app no longer works on my iPad or my iPhone, when I open the App up, it tells me to update the app, go to the App Store and it tells me I already got the latest version, open it and same again once opened it tells me to update, its a vicious cycle
This app needs work
Hi, it’s easy enough to find stuff. BUT if it’s not available at your local store, intuitively you would go to delivery assuming that the office will source from somewhere that does… BUT you have to change store then click delivery. The wonderfully helpful person in New Plymouth Brunning’s told me how to do this. Apparently she gets asked this multiple times per day…there’s no easy way to order unless you know this. No explanation given either
Bbq purchase
So easy to order online. However we were happy to view in store first but we needed a delivery option
Sooo slow
Ever simce the AI features were added it’s become so painfully slow. Having to jump out of the app for Reviews is annoying, and then the site (in browser) is even slower!!! I’ve found I have to close the referred-page and start it up fresh. Definite multilevel glitches going on.
Love it
Quality products and app is working great, need some new products
Clunky payment system
Tried to buy “click and collect”. Would have been easier to drive to the store and shop. Your system asks for my billing address which is a PO Box number, as we don’t get Austpost delivery, but your stupid system would not accept it. Why ask for “billing address” if you won’t accept my official billing address. Why not ask for a “delivery address” or “home address”?. Very stupid.
Grumbles
Can be trusted
Frustration
your IT department needs a wake up call Useless
Bunnings FAQ
- Is Bunnings free?
- Yes. The app is free, in all 2 countries it sells in, and it sells nothing inside it.
- Does Bunnings have a free trial?
- No. None of its offers (AU) come with a free trial.
- What are the best alternatives to Bunnings?
- Kogan.com Shopping (4.8 from 139,769 reviews), Coles (4.7 from 61,673 reviews) and BIG W (4.8 from 55,563 reviews).
Bunnings download
Last updated 24 days ago.
Bunnings sells in 2 countries. It was released 6 years and 6 months ago, on 24 Apr 2020. It holds a 4.8 rating from 32,096 reviews.
Supports 1 language: English.
How much does Bunnings make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.









