Shoppers Drug Mart
ShoppingMedical

Shoppers Drug Mart

Pharmacy, Beauty & PC Optimum

Loblaw Companies Limited

How much does Shoppers Drug Mart cost?

Prices are current as of 12 Sept 2026.

Shoppers Drug Mart has no in-app products on record in Canada.

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Rating / 54.74.74.84.44.84.84.54.64.74.42.3
Reviews121K484K388K54K32K21K21K6.4K3.5K3.5K632
Released20202016201020142019201020132020201920222017

Shoppers Drug Mart reviews

4.7 out of 5, based on 120,844 reviews.

What people like

  • Seamless prescription ordering works
  • Super fast delivery service
  • Staff is extremely helpful

What they complain about

  • Sign in fails repeatedly
  • App crashes and closes
  • Too many confusing steps
★★★★★ Canada · v26.9.7 · 10 Sept 2026

Mary Vermette

They always treat us with excellent customer service.

— YouTube’s lying channels

★☆☆☆☆ Canada · v26.9.7 · 8 Sept 2026

Compliqué pour rien

Je ne veux me servir de l’appli que pour vérifier et renouveler mes ordonnances. Il faut passer par beaucoup trop d’étapes pour le faire et l’appli n’est pas «user friendly» dans les sens qu’on se perd déjà facilement à la page d’accueil. Et depuis quelques mois il y a des erreurs d’appli qui montrent des médicaments qui m’attendent alors que ce n’est pas le cas.

— CéJusteMoi

★★★★☆ Canada · v26.7.29 · 13 Aug 2026

Shoppers Roseland Plaza.

My wife and I have been using Shoppers for our pharmacy and other products for since moving here. Always excellent service and personable staff. Pharmacy and counter help the best . J.G.

— Word lover! !

★★☆☆☆ Canada · v26.9.6 · 8 Sept 2026

Mrs

Too confusing since it’s attached to every other thing associated with Drugstore

— Paula boudreau

★★★☆☆ Canada · v26.9.7 · 10 Sept 2026

Not User Friendly

Every time I try to refill my prescriptions I have to try to sign in between 3-5 times. Every. Single. Time

— Jumprgal

★★★★★ Canada · v26.8.29 · 1 Sept 2026

Excellent app

Love it for managing my prescriptions and ordering items. Super fast delivery too!

— Caro Angel

★☆☆☆☆ Canada · v26.8.29 · 7 Sept 2026

Complex

Keeps asking for pharmacy but says selected dismiss

— Reallyirish

★★★★☆ Canada · v26.7.29 · 11 Aug 2026

Website/App

This website really is so disappointing. I’m sure others have complained. Awkward, no idea what user interface, looking at it from a customer point of view. My guess is an IT person assembled most of this with no training in user use. Your brand is worth a lot more. Please clean it up. Please.

— Don Draper Esq

★★☆☆☆ Canada · v26.8.4 · 27 Aug 2026

not as good as it used to be

Not as good as it used to be

— D.lyn

★★★☆☆ Canada · v26.8.4 · 25 Aug 2026

Not as slick as the Rexall App

Not bad, but Rexall app lets you request renewals. I have to contact a person to do this at Shoppers. Not quick with all the menus and having to wait (as they are busy). Great people!!! So helpful, but the App.. meh

— Dannco05

★★★★★ Canada · v26.8.29 · 1 Sept 2026

Smooth App

Seamless prescription ordering. Well organized.

— Jfergy666

★☆☆☆☆ Canada · v26.8.29 · 4 Sept 2026

Refills

I used to get automatic refill notice and that no longer happens. I do not care for this new app thing. Very frustrating

— Better Try

★★★★☆ Canada · v26.7.29 · 7 Aug 2026

Unable to request same day refills in app

The app is great for the most part. Though it does have the option to request same-day refills. You still have to call the pharmacy, otherwise your prescription will be ready in 48 hours.

— Chanleanne

★★★☆☆ Canada · v26.8.4 · 19 Aug 2026

Broken

The only app I use that constantly forgets me between sessions. Inconvenient.

— Danielw45634564356

★★★★★ Canada · v26.8.29 · 31 Aug 2026

Review

App easy to use

— abbydp

★☆☆☆☆ Canada · v26.8.29 · 3 Sept 2026

App is Difficult to Navigate

App is confusing and takes more time than necessary to navigate through it

— Lorabelle221

★★★☆☆ Canada · v26.7.29 · 1 Aug 2026

Updated and more complicated

If it isn’t broke, don’t fix it

— Ghk123

★★★★★ Canada · v26.8.29 · 30 Aug 2026

Works well

By using the app, it really helps up

— Laburnum 1314

★☆☆☆☆ Canada · v26.8.29 · 2 Sept 2026

Log in

Too many steps and not consistent

— jlb4411

★★★☆☆ Canada · v26.7.29 · 1 Aug 2026

Confusing app

It would s not easy to use the app. I just tried 4 times just to get to prescriptions .. I kept getting bounced back to session timed out

— PTD &company

★★★★★ Canada · v26.8.4 · 25 Aug 2026

Fabulous Staff

I’ve moved a few times over the past few years and I’ve used multiple shoppers drug Mart locations. This location is by far the strongest especially the pharmacy portion. The staff is extremely knowledgeable and extremely helpful. And it’s not just one person behind the desk at the pharmacy. It’s multiple people who are exceptional. The Caledonia shoppers drug Mart has provided me with the best service I’ve ever had at any pharmacy.

— Jam1979!!

★☆☆☆☆ Canada · v26.8.29 · 1 Sept 2026

Crashes and closes

When searching in the app then clicking the item, the app crashes and closes, it wasted my time and it’s basically useless.

— Potatoh

★★★☆☆ Canada · v26.7.20 · 31 Jul 2026

Must accept all options to work

It took me three times to get the updated app to open. Didn’t work until I accepted every single (supposedly optional) notification, sign up etc. I signed up just to be able to use my existing points - seems I can collect points with just a phone number BUT I can’t redeem them with the app or the long-lost card. Is this ethical? I’m not amused.

— J'ness

★★★★★ Canada · v26.8.4 · 20 Aug 2026

Sargon Alhakim

Shoppers Drug Mart is one of my favourite stores

— Sargkim

★☆☆☆☆ Canada · v26.8.29 · 31 Aug 2026

App Kicks Me Out

For over a month now, as soon as I log successfully into the app, it kicks me out. This is only happening on my IPad. I am so frustrated. I have tried deleting and redownloading the app almost daily with no luck. I am at a loss as to how to fix this problem.

— protect our Earth

★★★★★ Canada · v26.8.4 · 15 Aug 2026

Shoppers Drugs Mart

What can I say ? Everything that anyone wishes to have from a business. Respect, love, acceptance, tolerance and amazing employees. Actually I’m the biggest fan of all PC Optimum stores. Shoppers have a special place in my heart. So many others have the same place as well. Above and beyond any of my expectations businesses and services, people and amazing kind of “we are here for you “ Makes me feel so loved and protected. Wish you all, a longevity of prosperity, success, and thriving. ☺️☺️☺️☺️

— Mazen Albacha

★☆☆☆☆ Canada · v26.8.29 · 31 Aug 2026

Never works

Complete trash

— Ignatz Dude

★☆☆☆☆ Canada · v26.8.4 · 28 Aug 2026

Prescription refills

Why is it taking so many attempts to get signed in. This is supposed to be easier for Rx refills yet it’s nothing but a nightmare

— Grannyofone

★☆☆☆☆ Canada · v26.8.4 · 28 Aug 2026

Spyware in app

Opening application pauses my music. This has been proven to be used for device fingerprinting.

— Randomfrequency

Shoppers Drug Mart FAQ

Is Shoppers Drug Mart free?
Yes. The app is free, in all 1 country it sells in, and it sells nothing inside it.
Does Shoppers Drug Mart have a free trial?
No. None of its offers (CA) come with a free trial.
What are the best alternatives to Shoppers Drug Mart?
Walmart: Grocery & Shopping (4.7 from 484,231 reviews), Canadian Tire: Shop Smarter (4.8 from 387,507 reviews) and Save-On-Foods (4.4 from 53,520 reviews).

Shoppers Drug Mart download

Last updated 1 month ago.

Shoppers Drug Mart sells in 1 country. It was released 6 years and 7 months ago, on 27 Feb 2020. It holds a 4.7 rating from 120,844 reviews.

Supports 2 languages: English, French.

How much does Shoppers Drug Mart make?

Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.

Revenue < $5,000
Downloads 30K
Open the full Shoppers Drug Mart analytics Revenue and downloads month by month, all 1 countries split out, and every product's share and trend