Urban Planet
Affordable Fast Fashion
How much does Urban Planet cost?
Prices are current as of 7 Sept 2026.
Urban Planet has no in-app products on record in Canada.
10+ alternatives to Urban Planet
| Urban Planet |   Walmart: Grocery & Shopping |   Shoppers Drug Mart |   Dynamite: Online Fashion |   Ardene - Top Fashion Trends |   Best Buy Canada |   Indigo |   SPC: Student Discounts |   FreshCo:Grocery Deals & Flyers |   Bluenotes by Thrifty's |   Simons - A Fashion Destination | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.7 | 4.7 | 4.7 | 4.8 | 4.8 | 4.8 | 4.5 | 4.7 | 4.4 | 4.8 | 4.2 |
| Reviews | 3.5K | 484K | 121K | 42K | 32K | 21K | 21K | 14K | 3.5K | 1.7K | 962 |
| Released | 2019 | 2016 | 2020 | 2017 | 2019 | 2010 | 2013 | 2013 | 2022 | 2023 | 2017 |
| Annual price | — | — | — | — | — | — | — | CA$11.99 | — | — | — |
The going rate for each plan in Canada, in its own currency, shaded from the cheapest price on the row to the dearest.
Urban Planet reviews
4.7 out of 5, based on 3,492 reviews.
What people like
- Clothes are high quality
- Prices are very affordable
- Frequent sales and free shipping
What they complain about
- App crashes and glitches constantly
- Cart empties or loses items
- Wrong size or color in cart
- Customer support never responds
5/5
Excellent quality, beautiful clothes, good regular prices, but almost every week there’s few days when they a run a special sale when a lot of items are are half off or buy 1 get 1 type deals, plus so often shipping are free.
Problème à régler
L’application ne permet pas de visualiser les différentes couleurs des produits.
App is slow
I love the very nice clothes but the app constantly glitches.
Le français ne fonctionne pas
Vraiment nul je mets français et après je vais sur recherche et c’est écrit tout en anglais laps n’a pas été créé pour le monde qui parle français
Bad app
App is so badly donee. Def should invest in making the app better for phones idk how it got approved but other than that great shop.
10/10 shopping store!!
This store is cheap, affordable and very cute. i love it here!
When will you fix the app
Unlike any other app I ever use and I like to shop lol no idea why urban planet specifically seems to require jet fuel levels of energy turning my phone into glitchy molten lava
Why is everything in French ??
I updated app and now the ENGLISH language is all in French too good job guys 👏🏼👏🏼👏🏼
Checkout not working
When checking out on this app it doesn’t allow me to pay, even when clicking on the button
Good but..
It’s only for phones and I use it on my iPad, so it’s set to the phone version.
Parfait pour mes adolescentes!
La boutique parfaite pour mes adolescentes, j’y trouve toujours ce dont elles ont besoin!
Not a good app
L’application ne fonctionne pas correctement elle est très lente et je n’arrive pas à voir la couleur et les grandeur des vêtements sélectionnés je dois les mettre en favoris pour finalement choisir la couleur et la grandeur souhaitée c’est tellement compliqué et en plus il y a jamais rien en stock pourtant j’aime ce magasin mais l’application est vraiment décevante.
Reviews?
Okay so over all this app is very good although there’s no way to see reviews anywhere which is kind of aggravating because I’d like to see how the stuff looks on people and get a closer look on the texture and etc.
So hard to cancel an order.
It took me 4 hours to call and text them and which I got no response back from them. I tried and couldn’t get my money back. Wouldn’t recommend this app.
Gros bug pendant le paiement
Le panier bug pendant le paiement, plein de messages disant ne pas être capable de mettre à jour le panier… il a fallu que je retire des articles en plein paiement pour que ça fonctionne
I get almost all my basics here
Why pay 100 dollars when I can get cute tank tops here love it
Wishlists need to be updated asap on app
You cannot delete any wishlists you have created on the app. Please fix this
French ?
It’s partly in French and I don’t know why ? The options are Canadian or French and the Canadian option is partly in French like the descriptions and colours of clothing but not the captions and options and you can still search in English lol . It might cause people to accidentally buy the wrong part of a set bc they can’t see ur it’s the top or bottom but if you know basic French like colours and clothing items it’s fine just a bit annoying
Problems with the app and online
I keep trying to make big purchases either online and on the app and every time I add more than 20 items to my cart. It empties my cart and I have to start all over again. It’s very frustrating because I take my time picking what I want just to have it, empty the curve and stir all over again, and then having it happen again again.
Love this store
Everytime I get what I need from this store I love it!
App hasn’t worked in months
The app lags every time I use it, buttons don’t work, it freezes & shuts down. Functionally unusable now
A lot of glitches
Glitches a lot, Error messages when i try removing things from cart , things disappearing from the cart, this app sucks.
No hassle
Love shopping at Urban Planet my favourite store always a variety. It’s me great.
Application
Je déteste l’application. En plusieurs années, je l’ai installé plusieurs fois et ça ne fonctionne jamais. Les articles ne se mettent pas dans le panier et lorsque j’essaie de visionner les autres couleurs (d’un chandail, par exemple) je suis incapable de voir ça. C’est une déception totale. Nul.
Payment malfunction
Having difficulty checking out on payment page/ it keeps crashing with “too many attempt message” on a weird page…
Good
It’s been a while since I’ve ordered from this app and it takes a few days for my parcels to arrive.
App has lost it’s functionality
The app will randomly shut down and kick you off, this was not an issue I experienced before. The layout of the cart has been changed as well and it’s a struggle just to be able to see what items are in the cart. It’s so disappointing because this app was perfectly fine before but these unnecessary have basically made it unusable.
Hi
Amazing stuff love shopping here 😎😃
Lack of categories, glitchy, not user friendly
First there was no category for dresses / rompers, then there was for a few months, now there isn’t again. Frustrating because I can’t find any place on the app to browse the dresses. I could search “dress” however the navigation for search results is glitchy and needs work. Also, when an item sells out, I can no longer remove it from my cart and it just stays there blocking up the area. The general new setup of the cart page is very weird as the total and subtotal take up almost half of the screen so it’s hard to see what’s in your cart. Feels very “zoomed in” so to speak.
Very good
Is it found everything
Canceling order
I tried to cancel an order as the address was wrong. They told me they would be back in three minutes to solve the issue. I waited over 20 and still no help. I can’t change the address through the website and can’t cancel it myself. Their customer service team is a joke and doesn’t accurately help and respond.
Nice selection and fast delivery
Better quality than other fashion retailers and delivery is quick. Always a go to!
Glitchy
The colour and size of the item I select doesn’t transfer to the cart correctly. I’ll select M in black and I’ll get XS in white in my cart. Some items I’ve really wanted to buy sold out on my because I wasn’t able to select the colour and size I wanted
Urban Planet FAQ
- Is Urban Planet free?
- Yes. The app is free, in all 1 country it sells in, and it sells nothing inside it.
- Does Urban Planet have a free trial?
- No. None of its offers (CA) come with a free trial.
- What are the best alternatives to Urban Planet?
- Walmart: Grocery & Shopping (4.7 from 484,231 reviews), Shoppers Drug Mart (4.7 from 120,844 reviews) and Dynamite: Online Fashion (4.8 from 42,077 reviews).
Urban Planet download
Last updated 1 month ago.
Urban Planet sells in 1 country. It was released 7 years and 1 month ago, on 6 Sept 2019. It holds a 4.7 rating from 3,492 reviews.
Supports 26 languages: English, Arabic, Croatian, Czech, Dutch, Finnish, French, German, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Malay, Norwegian Bokmål, Polish, Portuguese, Romanian, Chinese, Slovak, Spanish, Swedish, Thai, Turkish.
How much does Urban Planet make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.