H-E-B Prepaid
How much does H-E-B Prepaid cost?
Prices are current as of 12 Sept 2026.
H-E-B Prepaid has no in-app products on record in the United States.
10+ alternatives to H-E-B Prepaid
| H-E-B Prepaid |   Rally Credit Union |   Greenwood - Mobile Banking |   GoBank - Mobile Banking |   HEBFCU Mobile Banking |   Security Service Mobile |   Turbo Card |   Pathward Mobile Banking |   Restart - Mobile Banking App |   Dora – Mobile Checking |   Pronto Insurance | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.8 | 4.7 | 4.8 | 4.1 | 4.8 | 2.6 | 3.6 | 4.3 | 4.0 | 3.5 | 1.4 |
| Reviews | 1.5K | 8.6K | 7.5K | 5.3K | 1.8K | 1.2K | 648 | 208 | 88 | 68 | 15 |
| Released | 2015 | 2018 | 2022 | 2013 | 2011 | 2021 | 2017 | 2014 | 2021 | 2020 | 2019 |
H-E-B Prepaid reviews
4.8 out of 5, based on 1,512 reviews.
What people like
- Easy to track your spending.
- Works great for daily use.
- Versatile and reliable overall.
What they complain about
- Hidden fees eat your money fast.
- App crashes and gets you locked out.
- Customer service is useless and rude.
- Deposits take longer than advertised.
Idk
Don’t let me get in the app… just look like “loading” I try to conect my new credit card and don’t let me in
Avoid! Find another service!!!!!
Ordered a card, USPS stole it, cancelled the card but was told I would be able to reorder on app or website. There is no option to reorder a new card. After reading the negative reviews, I will not be using this service since the app is wonky. Hopefully I’ll be able to get my money out without hassle.
Great app. Wish it allowed Touch ID for easier log-in
App works great. It would be more convenient if it had Touch ID for log in like most of the other banking apps/finance apps.
Late deposits
They advertise early deposits, but it took longer than my other bank.
No way to back out of transaction history!!
Anytime I look at an individual transaction, the back button will not take me back to the main page where both prepaid and savings account is listed as well as the tabs at the bottom to move money. The back button just repeatedly goes back and forth from transaction history and transaction detail. Please fix! Everything else is great! I’m over having to log out and back in to continue.
Thankful
Thankfully very versatile!
Bad App
Bad App and bad customer service for the app. I deleted the app as well as the card!
Customer service
Love the service
H-E-B Netspend
This is not a good place for your money, bad customer service, please don’t trust these guys , don’t waist your hard working money with these scum bags 👎🏿👎🏿👎🏿
Great
Works great for me I don’t usually write reviews but I have to say this app really good
App doesn’t work half the time!
Fix it! I have to log in 2 or 3 times before it shows my balance, wasting my time!
Do you have to add
Do you have to add 500 dollar to do the monthly fee or any I add any money and still be able to pay the 5.00 monthly fee
The worst card lol
I got locked out of my own account lol
Great update
I've been using this app for about two years. Never had any problems before, but they just posted an update that makes the app so much easier to track your money and transactions. These improvements made me want to post a review.
Major App Glitch on iOS
Just received card and activated. Will not go to screen so I can add checks to my account by mobile deposit. Just repeatedly goes to screen explaining how to do it. Useless!!
Please fix the glitch when you log in.
Please fix the glitch when you try to log in it keeps saying incorrect password and even when I reset the password it still locks me out to reset the password again.
App is worthless
Might as well move to a different vendor. I have tried for months to use the mobile check deposit on an iOS platform and constantly locks up. Since I can’t get to the store to reload, I’m not using it so why bother? Tried calling their support line and that was equally useless.
Horrible business!!
Horrible horrible Service!! They charge you for anything and everything. Only had it for a week and already lost out on $6 because they feel the need to charge you for every single thing. This is a bad card to get, don’t waste your money!
Don’t bother
The worst activation process ever - very frustrating! I will not be buying this ever again!
H-E-B Prepaid FAQ
- Is H-E-B Prepaid free?
- Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
- Does H-E-B Prepaid have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to H-E-B Prepaid?
- Rally Credit Union (4.7 from 8,610 reviews), Greenwood - Mobile Banking (4.8 from 7,464 reviews) and GoBank - Mobile Banking (4.1 from 5,306 reviews).
H-E-B Prepaid download
Last updated 2 years ago.
H-E-B Prepaid sells in 175 countries. It was released 11 years and 8 months ago, on 15 Jan 2015. It holds a 4.8 rating from 1,512 reviews.
Supports 1 language: English.
How much does H-E-B Prepaid make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.