MyUnifi
UtilitiesProductivity

MyUnifi

Telekom Malaysia Berhad

How much does MyUnifi cost?

Prices are current as of 10 Sept 2026.

MyUnifi has no in-app products on record in the United States.

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Rating / 54.32.33.33.13.82.51.22.82.31.42.0
Reviews102K18K16K16K13K9.7K907828658563453
Released20192015201420182015201820192015201920242024

MyUnifi reviews

4.3 out of 5, based on 102,265 reviews.

What people like

  • Easy to pay bills online.
  • Manage multiple accounts in one place.
  • Pay for other people easily.

What they complain about

  • Logs you out constantly.
  • Bill payments fail often.
  • Cannot enter card CVV code.
β˜…β˜…β˜…β˜…β˜… Singapore Β· v6.15.0 Β· 10 Jul 2026

烂

烂兰

β€” Jimmywong8876888

β˜…β˜†β˜†β˜†β˜† Singapore Β· v6.15.0 Β· 13 Jul 2026

Very poor unifi

Always disconnect

β€” yeedongudon

β˜…β˜…β˜…β˜…β˜† Malaysia Β· v6.17.0 Β· 1 Sept 2026

Can not fill the blank

Can not pay with debit card. Can not fill the ccv The 3 number from back of my card

β€” kimileez

β˜…β˜…β˜†β˜†β˜† Malaysia Β· v6.17.1 Β· 8 Sept 2026

Payment problem

Hi please check why i can’t make payment through card visa. Why i put the CVV number but its not appear!? Is it becaus of my phone??

β€” Syavere

β˜…β˜…β˜…β˜†β˜† Malaysia Β· v6.17.1 Β· 2 Sept 2026

Please keep this app always log in ito account

Setiap kali buka apps mesti kena log in balik. Please lah up to date sikit. Sangat menyusahkan yer kejap2 nak kena log masuk semula

β€” S|Z🌼

β˜…β˜…β˜…β˜…β˜… Singapore Β· v6.0.3 Β· 11 Feb 2026

App change and whole new log in

It’s all well and good to upgrade the app. But it’s not good enough to lose all my saved preferences and logins. What Γ  pain it is to have to re-enter all my passwords and whatnot. Do better. You’re a telco!!

β€” Robbomann

β˜…β˜†β˜†β˜†β˜† Singapore Β· v6.8.2 Β· 1 May 2026

Terminating due to service issue

Worst service ! We are paying for the service and this is how you treat your customers

β€” Nethiaya

β˜…β˜…β˜…β˜…β˜† Malaysia Β· v6.17.0 Β· 31 Aug 2026

Saving of favorites

Its really simple. Have the opportunity to save our favorite mode of payment. Itu pun nk kena bagitau. Budak pun boleh fikir

β€” Avictar

β˜…β˜…β˜†β˜†β˜† Malaysia Β· v6.17.1 Β· 7 Sept 2026

CVC field error

The new update has a bug. Unable to type anything on the CVC field unable. Tried many times. So I am unable to use my card for payment.

β€” Kiranunki

β˜…β˜…β˜…β˜†β˜† Malaysia Β· v6.17.0 Β· 31 Aug 2026

Unable to add fibre home internet account

Attempted to add my fibre home internet account in MyUnifi app more than 3 months but no resolution until today after logging multiple reports to support team.

β€” Aizat Hashim

β˜…β˜…β˜…β˜…β˜… Singapore Β· v5.49.0 Β· 4 Nov 2025

Unifi ❀️❀️❀️❀️❀️

For home use, you absolutely must choose Unified; it's the most worthwhile wireless internet I've ever used.

β€” Taman Rasa Sayang 73000 Tampin

β˜…β˜†β˜†β˜†β˜† Singapore Β· v6.5.1 Β· 3 Apr 2026

Fail to login

Unable to login the app using the portal after the major update. Pointless update.

β€” Jas.Lim

β˜…β˜…β˜…β˜…β˜† United States Β· v2.13.1 Β· 16 Dec 2020

Good

Easy and convenient to us

β€” zihau888

β˜…β˜…β˜†β˜†β˜† Malaysia Β· v6.17.1 Β· 6 Sept 2026

Pembayaran menggunakan credit card

Ruangan nombor 3 digit (di belakang card) tidak boleh diisi

β€” Azma Putrajaya

β˜…β˜…β˜…β˜†β˜† United States Β· v3.4.1 Β· 8 Jul 2021

Problem

I had recently started using applications to pay my bills due to covid lockdown. I tried paying my unifi broadband but when I press pay my bill it takes me to a plain screen and nothing loads Even after re-setting the application it’s still the same problem along with leaving it for a while

β€” Huang Huat Yong

β˜…β˜…β˜…β˜…β˜… Australia Β· v4.23.0 Β· 26 Feb 2023

Needs an update

The app has a lot more development to do particularly when it comes to bill payments. When we get to the accounts page, the refreshing icon will go on for ages , and we are unable to make payments. β€œOops! Somethings gone wrong…” is the message that pops up. This is worse than a kindergarten app!

β€” MikeA19

β˜…β˜†β˜†β˜†β˜† Singapore Β· v6.5.1 Β· 3 Apr 2026

Worse app

Useless app in this world. The 2.0 version is worse from the previous version. Sign in unifi tv id using tv is really difficult and so troublesome. It cant sign in. Try to reported but Customer Service ask to check using EasyFix but still nothing can be done. Dont know why need so many thing to register. Unifi tv then additional Unifi Digital ID. Try login and successful then ask to close this window. Then, it bring me back to 1st step, need to Easyfix and asking to login again. Repeat the all the same thing, insert the email, phone number, verified email but nothing happen and the problem is unresolved. Useless and worse apps that not working. Unifi TV 2.0 should be more convenient but get really bad experience to watch TV.

β€” Zed Mike

β˜…β˜…β˜†β˜†β˜† Malaysia Β· v6.17.1 Β· 6 Sept 2026

Difficult to Report Connection Issue

Please make it easier for customers to report technical issues and request technical support. When I experienced a connection problem, it was very difficult to find the option to report the issue or get help with troubleshooting. The chatbot, Maya, was not helpful in resolving the problem. A clear and easily accessible β€œReport Technical Issue” or β€œGet Technical Support” option would make the app much more useful.

β€” Shikinp

β˜…β˜…β˜…β˜…β˜… Australia Β· v4.12.0 Β· 8 Aug 2022

Soo

Good ❀️

β€” mustakim1994

β˜…β˜†β˜†β˜†β˜† Singapore Β· v6.1.2 Β· 3 Mar 2026

Apps update, log out account

Apps update, log out account

β€” Johnson Mg

β˜…β˜…β˜†β˜†β˜† Australia Β· v6.0.2 Β· 9 Feb 2026

MyUnifi

Mana apps MyUnifi home?

β€” Dino SZ

β˜…β˜…β˜…β˜…β˜… United States Β· v4.12.0 Β· 8 Aug 2022

Good start

After past failures now I can login & see my account. So far, so good.

β€” Daud R

β˜…β˜†β˜†β˜†β˜† Singapore Β· v6.1.2 Β· 2 Mar 2026

App is terrible

I cannot view my bills, already made payment still no any updates and can direct to pay the same payment, already refresh still same, so slow to update

β€” Aliceyyko

β˜…β˜…β˜†β˜†β˜† Singapore Β· v6.0.2 Β· 6 Feb 2026

Account login

After update always log me out and today even need myself to link the account back

β€” KFC9696

β˜…β˜…β˜…β˜…β˜… United Kingdom Β· v3.21.0 Β· 1 Feb 2022

Quick payment

Awesome part about unifi app is you can pay for others account without login in. πŸ‘Œ

β€” mtmz93

β˜…β˜†β˜†β˜†β˜† Singapore Β· v6.0.4 Β· 14 Feb 2026

Stupid App

One of the stupidest app ever, never do UAT properly. Each time there is an updated and it will logged out and all my bills disappear. Call helpline also useless as they unable to help. WELCOME TO MALAYSIA. Brains on their knee.

β€” BarryHattle

β˜…β˜…β˜†β˜†β˜† United States Β· v4.24.0 Β· 1 Mar 2023

Login

Bila masa mau login, balik2 perlu tac ke email .. lps login, tkr setting x yah lg tac utk next login .. then, bila masa nak login lg, guna tac lg .. rumit

β€” Miedy.H

β˜…β˜…β˜…β˜…β˜… Singapore Β· v3.17.0 Β· 14 Dec 2021

Worst app ever

Doesn’t work, always gets disconnected or logged out or cannot find my bill.. but the Unifi can cut my bill.. stupid app. Login in 15times still cannot get the bill,

β€” Jonathan’s Adventure

β˜…β˜†β˜†β˜†β˜† Singapore Β· v6.0.2 Β· 9 Feb 2026

User unfriendly

What a stupid apps to kick user out when trying to pay the bill.

β€” WL user

β˜…β˜…β˜†β˜†β˜† Singapore Β· v4.20.2 Β· 9 Jan 2023

Suport form not working

I have entered all the info and click submit,nothing happened….

β€” Belllon

β˜…β˜…β˜…β˜…β˜… United Kingdom Β· v2.3.0 Β· 11 Apr 2020

Khai

Excellent build all-in-one dashboard for managing multiple account and making bill payment easier too

β€” Brummiekhai

β˜…β˜†β˜†β˜†β˜† Singapore Β· v5.43.0 Β· 8 Sept 2025

Stupid app

Always got issue and no one maintain

β€” KL LG

β˜…β˜…β˜†β˜†β˜† United Kingdom Β· v3.19.0 Β· 1 Jan 2022

Can't link accounts

Try to add my parent's acc, did not get validated even with the correct acc no. Now I just want to delete my account, and yet there is no button for it. Unbelievable.

β€” pawssssible

β˜…β˜…β˜…β˜…β˜… United Kingdom Β· v1.8.0 Β· 17 Oct 2019

Good start for mobile tracking

Been waiting for unifi to release the mobile version to track and manage your unifi account with mobile, and finally the new version is here. Had it tested out and everything work seamlessly for me

β€” izzatzainuddin

β˜…β˜†β˜†β˜†β˜† Singapore Β· v5.42.1 Β· 2 Sept 2025

Mess and Poor Design

this app is difficult to use/navigate, cannot find the account payment section, all unnecessary content, not user friendly

β€” Wj9992040293

β˜…β˜…β˜†β˜†β˜† Singapore Β· v3.5.1 Β· 7 Aug 2021

Cannot read the bill

The system keeps log me out when I choose to see the account

β€” ckckck86ck

MyUnifi FAQ

Is MyUnifi free?
Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
Does MyUnifi have a free trial?
No. None of its offers (US) come with a free trial.
What are the best alternatives to MyUnifi?
MyUMobile (2.3 from 18,093 reviews), Hotlink (3.3 from 16,285 reviews) and myTNB (3.1 from 15,954 reviews).

MyUnifi download

Last updated 27 days ago.

MyUnifi sells in 175 countries. It was released 7 years and 3 months ago, on 2 Jul 2019. It holds a 4.3 rating from 102,265 reviews.

Supports 1 language: English.

How much does MyUnifi make?

Third-party estimates for the last 30 days, worldwide β€” not the store's own figures, which Apple publishes for nobody.

Revenue < $5,000
Downloads 20K
Open the full MyUnifi analytics Revenue and downloads month by month, all 175 countries split out, and every product's share and trend