MyUnifi




How much does MyUnifi cost?
Prices are current as of 10 Sept 2026.
MyUnifi has no in-app products on record in the United States.
10+ alternatives to MyUnifi
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|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.3 | 2.3 | 3.3 | 3.1 | 3.8 | 2.5 | 1.2 | 2.8 | 2.3 | 1.4 | 2.0 |
| Reviews | 102K | 18K | 16K | 16K | 13K | 9.7K | 907 | 828 | 658 | 563 | 453 |
| Released | 2019 | 2015 | 2014 | 2018 | 2015 | 2018 | 2019 | 2015 | 2019 | 2024 | 2024 |
MyUnifi reviews
4.3 out of 5, based on 102,265 reviews.
What people like
- Easy to pay bills online.
- Manage multiple accounts in one place.
- Pay for other people easily.
What they complain about
- Logs you out constantly.
- Bill payments fail often.
- Cannot enter card CVV code.
η
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Very poor unifi
Always disconnect
Can not fill the blank
Can not pay with debit card. Can not fill the ccv The 3 number from back of my card
Payment problem
Hi please check why i canβt make payment through card visa. Why i put the CVV number but its not appear!? Is it becaus of my phone??
Please keep this app always log in ito account
Setiap kali buka apps mesti kena log in balik. Please lah up to date sikit. Sangat menyusahkan yer kejap2 nak kena log masuk semula
App change and whole new log in
Itβs all well and good to upgrade the app. But itβs not good enough to lose all my saved preferences and logins. What Γ pain it is to have to re-enter all my passwords and whatnot. Do better. Youβre a telco!!
Terminating due to service issue
Worst service ! We are paying for the service and this is how you treat your customers
Saving of favorites
Its really simple. Have the opportunity to save our favorite mode of payment. Itu pun nk kena bagitau. Budak pun boleh fikir
CVC field error
The new update has a bug. Unable to type anything on the CVC field unable. Tried many times. So I am unable to use my card for payment.
Unable to add fibre home internet account
Attempted to add my fibre home internet account in MyUnifi app more than 3 months but no resolution until today after logging multiple reports to support team.
Unifi β€οΈβ€οΈβ€οΈβ€οΈβ€οΈ
For home use, you absolutely must choose Unified; it's the most worthwhile wireless internet I've ever used.
Fail to login
Unable to login the app using the portal after the major update. Pointless update.
Good
Easy and convenient to us
Pembayaran menggunakan credit card
Ruangan nombor 3 digit (di belakang card) tidak boleh diisi
Problem
I had recently started using applications to pay my bills due to covid lockdown. I tried paying my unifi broadband but when I press pay my bill it takes me to a plain screen and nothing loads Even after re-setting the application itβs still the same problem along with leaving it for a while
Needs an update
The app has a lot more development to do particularly when it comes to bill payments. When we get to the accounts page, the refreshing icon will go on for ages , and we are unable to make payments. βOops! Somethings gone wrongβ¦β is the message that pops up. This is worse than a kindergarten app!
Worse app
Useless app in this world. The 2.0 version is worse from the previous version. Sign in unifi tv id using tv is really difficult and so troublesome. It cant sign in. Try to reported but Customer Service ask to check using EasyFix but still nothing can be done. Dont know why need so many thing to register. Unifi tv then additional Unifi Digital ID. Try login and successful then ask to close this window. Then, it bring me back to 1st step, need to Easyfix and asking to login again. Repeat the all the same thing, insert the email, phone number, verified email but nothing happen and the problem is unresolved. Useless and worse apps that not working. Unifi TV 2.0 should be more convenient but get really bad experience to watch TV.
Difficult to Report Connection Issue
Please make it easier for customers to report technical issues and request technical support. When I experienced a connection problem, it was very difficult to find the option to report the issue or get help with troubleshooting. The chatbot, Maya, was not helpful in resolving the problem. A clear and easily accessible βReport Technical Issueβ or βGet Technical Supportβ option would make the app much more useful.
Soo
Good β€οΈ
Apps update, log out account
Apps update, log out account
MyUnifi
Mana apps MyUnifi home?
Good start
After past failures now I can login & see my account. So far, so good.
App is terrible
I cannot view my bills, already made payment still no any updates and can direct to pay the same payment, already refresh still same, so slow to update
Account login
After update always log me out and today even need myself to link the account back
Quick payment
Awesome part about unifi app is you can pay for others account without login in. π
Stupid App
One of the stupidest app ever, never do UAT properly. Each time there is an updated and it will logged out and all my bills disappear. Call helpline also useless as they unable to help. WELCOME TO MALAYSIA. Brains on their knee.
Login
Bila masa mau login, balik2 perlu tac ke email .. lps login, tkr setting x yah lg tac utk next login .. then, bila masa nak login lg, guna tac lg .. rumit
Worst app ever
Doesnβt work, always gets disconnected or logged out or cannot find my bill.. but the Unifi can cut my bill.. stupid app. Login in 15times still cannot get the bill,
User unfriendly
What a stupid apps to kick user out when trying to pay the bill.
Suport form not working
I have entered all the info and click submit,nothing happenedβ¦.
Khai
Excellent build all-in-one dashboard for managing multiple account and making bill payment easier too
Stupid app
Always got issue and no one maintain
Can't link accounts
Try to add my parent's acc, did not get validated even with the correct acc no. Now I just want to delete my account, and yet there is no button for it. Unbelievable.
Good start for mobile tracking
Been waiting for unifi to release the mobile version to track and manage your unifi account with mobile, and finally the new version is here. Had it tested out and everything work seamlessly for me
Mess and Poor Design
this app is difficult to use/navigate, cannot find the account payment section, all unnecessary content, not user friendly
Cannot read the bill
The system keeps log me out when I choose to see the account
MyUnifi FAQ
- Is MyUnifi free?
- Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
- Does MyUnifi have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to MyUnifi?
- MyUMobile (2.3 from 18,093 reviews), Hotlink (3.3 from 16,285 reviews) and myTNB (3.1 from 15,954 reviews).
MyUnifi download
Last updated 27 days ago.
MyUnifi sells in 175 countries. It was released 7 years and 3 months ago, on 2 Jul 2019. It holds a 4.3 rating from 102,265 reviews.
Supports 1 language: English.
How much does MyUnifi make?
Third-party estimates for the last 30 days, worldwide β not the store's own figures, which Apple publishes for nobody.








