myTNB
How much does myTNB cost?
Prices are current as of 10 Sept 2026.
myTNB has no in-app products on record in the United States.
10+ alternatives to myTNB
| myTNB |   MyUnifi |   CelcomDigi |   MyUMobile |   Maxis |   MyJPJ |   MyDigital ID |   Unifi UniVerse |   Indah Water |   MySAJ 2.0 |   Time Internet | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 3.1 | 4.3 | 2.5 | 2.3 | 3.8 | 1.9 | 2.5 | 2.0 | 1.2 | 1.4 | 2.0 |
| Reviews | 16K | 102K | 24K | 18K | 13K | 11K | 9.7K | 2.3K | 907 | 563 | 453 |
| Released | 2018 | 2019 | 2025 | 2015 | 2015 | 2022 | 2018 | 2023 | 2019 | 2024 | 2024 |
myTNB reviews
3.1 out of 5, based on 15,954 reviews.
What people like
- Easy to pay bills quickly
- Can add multiple family accounts
- Clean and simple user interface
- No need for paper bills
What they complain about
- App crashes constantly after updates
- Login page gets stuck or fails
- SMS verification codes never arrive
- Customer support tickets go unanswered
Nicely done
Well done!!
worst finance team
worst finance team to block all overseas card payment. they only accept local cards for payment which makes it troublesome for overseas card holder to make payment. i truly don’t understand the rationale, whoever made this decision should be penalised for not making payment seamless and convenient. failed in meeting ISO requirement: customer satisfaction
Homepage Glitches
Everything is fine until lately, I’m still unable to scroll up and down on the main page. The “Need Help?” row is basically not visible to me, only the empty space of each column at the top is seen, the row itself can be scrolled horizontally and after clicking it, it can still bring me to related page.
ERROR monthly bill view
only shows latest bill no matter what month i choose to view. please fix
Tidak dapat access
Tlg perbaiki sistem..nk potong laju je..sistem app xboleh nk up to date.
Impress
I'm thoroughly impressed with this app, making bill management for both my home and my parents' residences incredibly convenient. I give it a five-star rating! Keep up the excellent work!!!
出个中文翻译
看不懂啊能不能出个中文翻译版本
Turn off VPN for app to work
Once I figured out I had to turn off VPN first, the app works great.
Poor
Poorly designed and maintained. Currently the quick view account view shows a refresh button only that when pressed crashes the app!
Daily usage record is lagging
Why daily usage is not updated in app timely? Now it’s about one week lag.
User Friendly & Efficiency
Ranhill Saj definitely learn from this app. Super user friendly and very convenient. I can make payments within few minutes and check My past bills accordingly. Good job TNB and to the developer 👌🏻👏🏻
Bug
I can’t even login to the account, stuck at login page
Great app, but..
The monthly usage chart does not seem to update beyond Dec 2009. Is there a way to reset the range?
Stuck at the first page
Always stuck at the first page even after update, no improvement
Average
Pls add autopay credit card change for account holders, eg. I want to apply change to autopay of TNB account for family house from current autopay with elderly parent credit card to autopay with my own credit card. The features are very basic in this app
very good, can tract my bill, never miss paymwnt
very nice, safe time, clear
TOU APP Switch over failure
Can’t switch to TOU using app, just asks to redirect to open app then nothing happens
TNB App
- if I lose the bill, it’s in the app. - the app shows how much I am using each month. - I can print it out if need be.
TNB apps
slow & lagging after new apps upgrade
App does not work properly with IOS
Cannot redownload the App from Apple Store. The App cannot load under Apple IOS.
Historical bills are not available
If another utility company is used as benchmark, TNB would looked into what makes a utility company apps decent. Please add download historical bills as a feature. This is a necessity nowadays. Thanks, i have to remove and add accounts again cause maybe it was added before this feature was there
Badly designed
Confusing and irritating UI
buggy as hell
The app is not loading well, keep prompting that the page is unplugged. Please develop the app properly and fix the issues. Sometimes can’t even view the bill.
App very slow
For a multibillion company like this, should invest more on how to make the app loads faster. Often need 30 seconds to just view an account detail. Very unpleasant experience using this app.
Nice job
Really good apps and convenient for client. TNB may want to promote move on this app and go paperless. Customerservice and feedback team are really polite and manage to solve my case within couple hrs. nice job u guys
Worst app experience
This is my first ever review given on internet life time just to show how frustrating it is. I cant even sign in the app most of the time, and once I sign in, it keep asking me to refresh to look at my bill, but thousands time refreshing and still not working. I cant view and pay my bill, and suddenly a notice to me of my outstanding while cutting off my electricity. Leading your own employees asking for money to help us turn on.
Froze page
Every time i need to open the app i can’t get into the app. I will need to install back the app again. Pls fix it.
Link to bank payment doesn’t work
Cannot pay bill online
Sleek & very user friendly
Great design with very intuitive dashboards. I really like the ability to add multiple accounts - save the hassle of multiple logins!
Difficult to get Immediate Help
There is no way for us to get help with chat. Will be helpful if able to add chat. Tickets open for more than a weeks, but no one there to follow up.
App closes within 5 secs of opening
Latest update has made the app unusable.
No longer able to view daily usage
As above.
You must have this app
Good and easy app to use. Just key in the name and IC number, and the app did the rest to pull all the relevant account information. Simply wonderful. No more hassle to find out the account number. No no more need for an actual paper bill. You can find out the status of an account right from the app. And you can pay direct from the app. Futher, the all is snappy with no lag. Clean, simple, beautiful and easy to navigate user interface. Well done TNB. You have my gratitude.
Unfortunately apps
Always cannot open the page and check the bill history pls do upgrade or look into it
Crash
After the latest update, each time I login and the screen populating data, it crashes!!
Hi
Unable to open the app at all. Reinstall the app d but nothing change.
Like the new look!
And so much easier to use now
Absolutely useless app.
I’ve tried registering multiple times and every single time it says a code has been sent to my mobile number — but nothing ever arrives. No SMS, no notification, nothing. It’s incredibly frustrating and makes me wonder why TNB even launched this app in the first place. If the basic registration doesn’t work, what’s the point? Total waste of time. Please fix this or remove it from the app store until it actually functions.
App has issues
Updated to latest version and upon load says oops something went wrong. Just wish they would test the app before releasing an update
Simple, fast, easy
This is such an upgrade from the old app. Just tried paying my bill on it and it was so easy! Especially like how I can add my parents’ account also as I’m the one paying for them. Good job tnb! Love the new design
pls fix the bug
unable to add account，it keep on crashing after i keyin all info and press next. It just keep lag there.
Why no iPad version ?
First of all, why there is only phone version app and there ain’t any iPad or tablet version of this app ? Second of all, it will be okay to have minimum characters for a password, but WHY do you need to maximum the characters of a password ? Don’t you think it is so silly to limit maximum characters of a password ? Please have your developer to change the password’s maximum characters to NONE.
myTNB FAQ
- Is myTNB free?
- Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
- Does myTNB have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to myTNB?
- MyUnifi (4.3 from 102,265 reviews), CelcomDigi (2.5 from 23,826 reviews) and MyUMobile (2.3 from 18,093 reviews).
myTNB download
Last updated 1 month ago.
myTNB sells in 175 countries. It was released 8 years and 8 months ago, on 17 Jan 2018. It holds a 3.1 rating from 15,954 reviews.
Supports 1 language: English.
How much does myTNB make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.