iD Mobile - Mobile done right!
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How much does iD Mobile - Mobile done right! cost?
Prices are current as of 9 Oct 2026.
iD Mobile - Mobile done right! has no in-app products on record in the United Kingdom.
10+ alternatives to iD Mobile - Mobile done right!
| iD Mobile - Mobile done right! |   My Vodafone (UK) |   My Sky |   EDF UK |   My Virgin Media Account |   E.ON NEXT |   OVO Energy |   British Gas |   My Talkmobile |   Fuse Energy |   SMARTY | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.5 | 4.3 | 4.6 | 4.6 | 4.6 | 4.8 | 4.6 | 4.5 | 4.3 | 4.8 | 2.7 |
| Reviews | 20K | 855K | 257K | 190K | 88K | 51K | 18K | 15K | 4.8K | 922 | 737 |
| Released | 2015 | 2010 | 2014 | 2011 | 2013 | 2021 | 2013 | 2023 | 2017 | 2023 | 2021 |
iD Mobile - Mobile done right! reviews
4.5 out of 5, based on 20,075 reviews.
What people like
- Easy to control your monthly spend
- Great value for unlimited data plans
- Free roaming works well in many places
- Simple app that is easy to use
What they complain about
- Support is useless and unhelpful
- App often fails to log in
- Hidden roaming charges surprise you abroad
- Billing dates are confusing and unfair
Offers
Brilliant
Rip off
Beware going abroad. Landed in Tunisia, had a few messages ping through…. Charged £50. Can’t wait to leave ID the moment I land back in the UK
SIM card
Oh dear, my SIM card has been blocked. I get a message to enter a PUK code. I can’t get to dorado a human and I can’t make or receive phone calls or texts. Please please help I am an OAP and not too clever with all these electronics.
Unlimited is limited
Basicaly i have entered new month and unlimited studd like kinutes arent even working
Flawed app
Got three Sims for the kids and not had a complaint about signal. But the App doesn’t work great at all just keeps asking to login but never actually logs in
Awesome
Great service app is very easy to use
Avoid this company
Unethical and charges extra and mandatory final bill payment
Love it just one thing
Absolute peak 500 gb per month + free calling texting 50 quid but on the app it doesn’t send you emails for some reason
Out of plan bill
I had 3 charges for sms that I could not trace unfortunately iD’s response was just to cap the out of plan charges. No explanation of what or why these charges were made.
Great network
Been with ID mobile for a couple of years great for signal and when you go on holiday doesn’t seem to have an issue with signal and no hidden charges
Out of plan charge
Charged for being in Albania when I was in Corfu
Can’t edit names/add nicknames
Seems fine as an App but I’ve recently added my children and it’s really frustrating that I can’t edit their name/add a nickname when I view all plans. Hopefully this will be updated soon.
Not happy
I just recently joined this network,having left Vodafone.The primary reason was free roaming.However, I did not realise that I have to pay extra for WhatsApp picture sharing.I wished I’d known this from the start,as I would not have joined this network.Will get a smarty or lebara sim and save lots of money.😡
Fantastic
Great
Tricked
Luckily my bill cap was set low, I had spent my £10 without leaving the airport on arrival. I had to have roaming on to activate my eSIM.
Useful to a point
The app is useful to view bills. Other than that nothing is laid out to find information easily. For example I wanted to find out if my plan includes data roaming in Majorca. I kept being redirected to links on the website that didn’t know who I was and just community FAQS. The my plan bit shows my number and the basics.
Absolutely love iD Mobile!
⭐⭐⭐⭐⭐ Such a genuinely customer-friendly product. The free roaming/data usage in 50 destinations just like at home is amazing, especially if you travel often. Add data rollover, a super easy-to-use app, and straightforward service, and it’s honestly hard to beat. It feels like iD Mobile has actually designed its product around what customers want — simple, flexible and great value. I looove iD Mobile and would absolutely recommend it! 💚
Poor service
Poor service from Help. Pointless chat bot, and live chat is utterly useless. Now thinking of cancelling the service it’s so bad.
Cheap price best company
Keep the flow. I love ID mobile. Best prices and coverage
Billing scams
Not happy about the bill and I’ve had enough of this network kept getting scams billing scams
Happy can flex up and down each month feel in control
Able to flex you and down my needs each month and I’m happy with the control the app gives me
The app that isn’t useful
When an app is this bad I know I should leave for an easier customer experience. Cannot find answers to questions. Cannot find out why suddenly I’m being g threatened with the bailiff for £8 I’ve not paid. You will one day become a case study in poor customer service due h to over reliance on tech
Great
Really great service and the app is so easy to use
AVOID THIS COMPANY, Very Disappointing Experience
Please take 2 minutes to read this before getting a SIM from this company. It might save you from getting trapped and suffering unnecessary financial loss. I wish there was an option for 0 stars or negative stars because this has been one of the worst experiences I’ve had with a mobile company. The signal is extremely poor, and I would not recommend this company to anyone. I bought the SIM mainly for a visitor, as I don’t use it regularly. I was on a Pay As You Go plan. My billing date was the 2nd of each month. I didn’t pay on the 2nd because I assumed that, since I wasn’t using the service, I could simply pay whenever I needed it again and then get 30 days of service from the date I paid. I paid on the 28th, but they still charged me from the 2nd. What makes this even more frustrating is that they had already completely suspended my calls, texts and internet from the 2nd because I hadn’t paid the bill. I contacted customer support through their online chat and explained that if they were going to charge me from the 2nd, then at least the service should have remained active from the 2nd. But I was told that this is simply how they operate: they can suspend your service from the 2nd and still charge you from the 2nd. I have a friend using Three, and with their service, when he makes the payment, he gets 30 days of service from the payment date. Compared to that, this company’s approach feels extremely unreasonable. Even after I cancelled the SIM, they continued sending me bills. They eventually passed my account details to a debt recovery company over just £10, and this has negatively affected my credit history. This whole experience has been extremely frustrating and disappointing. Please do your research before taking a SIM from this company, because you may end up paying for a service you cannot even use. Definitely not recommended.
Total control
ID’s app give you total control of how much you want to spend each month. By going on to the spend cap and set the amount you can afford each month. No nasty extras you didn’t know about. No clicking on something that charges you unknowingly. Everything unlimited for a fantastic price of £15 a month.
Upgrade Request
Requested an upgrade which was not processed leave me with a handset that didn’t work. The service received from ID Mobile staff was poor. Would not recommend using ID Mobile.
Customer service
I had lots of problems resolving my contract issues
Plan upgrade confusion
Recently had to upgrade plan because I was travelling in US, but the process was very confusing and ultimately very expensive. Trying to change my plan back to previous one was also not straight forward or explained properly.
iD Mobile - Mobile done right! FAQ
- Is iD Mobile - Mobile done right! free?
- Yes. The app is free, in all 2 countries it sells in, and it sells nothing inside it.
- Does iD Mobile - Mobile done right! have a free trial?
- No. None of its offers (GB) come with a free trial.
- What are the best alternatives to iD Mobile - Mobile done right!?
- My Vodafone (UK) (4.3 from 855,304 reviews), My Sky (4.6 from 256,739 reviews) and EDF UK (4.6 from 190,168 reviews).
iD Mobile - Mobile done right! download
Last updated 4 days ago.
iD Mobile - Mobile done right! sells in 2 countries. It was released 11 years and 3 months ago, on 1 Jul 2015. It holds a 4.5 rating from 20,075 reviews.
Supports 1 language: English.
How much does iD Mobile - Mobile done right! make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.