E.ON NEXT
Moving energy forward!
How much does E.ON NEXT cost?
Prices are current as of 9 Oct 2026.
E.ON NEXT has no in-app products on record in the United Kingdom.
10+ alternatives to E.ON NEXT
| E.ON NEXT |   EE: Mobile, broadband & tech |   My Sky |   EDF UK |   My BT |   My Virgin Media Account |   United Utilities: Your Water |   iD Mobile - Mobile done right! |   OVO Energy |   British Gas |   Anglian Water MyAccount | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.8 | 4.6 | 4.6 | 4.6 | 4.0 | 4.6 | 4.7 | 4.5 | 4.6 | 4.5 | 4.8 |
| Reviews | 51K | 425K | 257K | 190K | 121K | 88K | 21K | 20K | 18K | 15K | 5.1K |
| Released | 2021 | 2012 | 2014 | 2011 | 2015 | 2013 | 2017 | 2015 | 2013 | 2023 | 2024 |
E.ON NEXT reviews
4.8 out of 5, based on 50,663 reviews.
What people like
- Easy to monitor weekly energy usage.
- Apple Pay makes paying bills simple.
- Interface is clean and easy to understand.
What they complain about
- Usage data is often days late.
- Payments frequently fail or won't go through.
- App crashes constantly or won't open.
- Support ignores complaints and offers no help.
Excellent
The Eon app is very nicely presented, constantly improving and does a pretty decent job of trying to simplify and make sense of the (let’s face it) phenomenally over complicated U.K. privatised energy market. In my dream world we all just automatically get charged the lowest available rate without having to choose between 64 nearly identical and daftly named ‘tariffs’ but until then we must navigate a morass of notifications, top ups, smart tariffs, rewards, price cap fluctuations, app updates and other hurdles just to enjoy basic utilities into our homes.
Problems
Had problems from the start only swapped over a few months ago and never been able to see my usage and can’t in put my readings. Plus I have had to send photos every month of my electric meter to get my bill. Never had a bill on time I’ve had to WhatsApp to sort this out 😡😡 so far not happy at all.
They've removed the safeguards
Last month, when the major app update came out, I went to submit my meter readings. Entered them, and then the app said: your day reading seems too low! And your night reading seems too high! I checked, and indeed, I've entered them the wrong way round. Fast forward to this month: entered them the wrong way round again. The app happily accepted them, no warning this time. Did someone remove the safeguards that were there in the initial release?
Why is paying so hard?
It’s an ok app but the main reason anyone uses it must be to pay the bill, but I can’t figure out how, seems like a no-brainer to me
Payment is broken
These are essential features for an energy provider app: being able to check your bill, submit meter readings, and make payments reliably. Unfortunately, it’s currently not possible to make a payment through the mobile app. I hope this can be fixed soon, as payment is one of the most important basic functions users expect from the app.
This looks good
Finding easier and morally fantastic law of home energy
The old app was better!!
I never had any issues with the old app, but the recent redesign and overhaul has made it much worse. Since the update, the app has repeatedly told me that we’ve used £18+ of gas in a single day, despite our usual usage being less than £1 per day. It gets even worse when looking at monthly figures. On some occasions, it has claimed we’ve used £19,000+ worth of gas in a single month! The actual usage figures shown in the app also match these incorrect prices, so it’s not just a display issue with the cost. I’ve spent months going back and forth with E.ON trying to get this resolved, with very little help. Eventually, I spoke to someone from the complaints team who confirmed that there are known issues with the app, but apparently there’s currently no date for a fix. The old app worked perfectly well. Please just bring it back!
Can’t switch to FiT account
I had to close app and access FiT account via website.
Was really good but is now full of bugs
The app was really good, particularly the possibility to compare usage with the previous month or year but this has disappeared.
Really Pleased With E.ON
I’m very pleased with Eon I’ve been a customer now, for just over two years. Their app is very easy to use & understand. My electric has smart meter so they read it & bill me for it, however my gas is not as could not get electric power source to that so I give regular readings on my app. I’m not really tech savvy but EONs app is simple to use & understand. Download your usage by day week moth or year. Good if you’re comparing other providers to switch. Each year they’ve offered really good incentives to stay, which I have chose. Hope this helps.
Poorly optimised
Keeps refreshing when trying to enter meter readings. Generally slow
Shockingly Bad
This app was previously OK but in recent times it has become completely useless. Utilisation data is 5 to 6 days behind, payments data is always behind so it shows debt when you are in credit. Reported multiple times and nothing changes.
Good customer service all the time
Thank you for your service and support.
App problem and poor customer service leading to bad customer experience
The usage page is no longer showing any data including historic records. I have reported in the app but haven’t received anything back. Not even an acknowledgment. Such a poor customer service. What’s the point to promote your app if it is not working.
Always Issues
All these companies want you to use their apps to pay and check your energy usage , but with a capital B its generally having issues such as unable to pay or it won’t update a meter reading … won’t except card payments was my latest … E.on if you want us to use it make it work please
👍🏻
Great app, very easy to use.
Useless
Crashes every time you try to open it, you have to delete the app and redownload it every single time to get it to work
Weird artefacts
As an app it kind of functions, you can log in, Face ID works ok, when data is available it can show it BUT for multiple meter set ups it confuses entries and day and night readings, it consistently shows me notifications like “get a shiny new smart meter” though I have one, it logs you out really frequently then won’t accept Face ID again, shows energy saving tips that are irrelevant even if you’ve viewed them so yeah if it’s displaying a number it seems fine, app functionality is a bit all over the place
Login Issues
I previously had the beta version of the app and was able to use it without any problems. However, I can no longer login. I get an error message telling me that my browser settings are preventing the app from working. I have changed nothing and would like a solution pto this issue as it previously helped me to manage my energy consumption.
Can’t log in
Haven’t been able to log into the eon app in months now when I try to log into it sends me to do an up date which I done now I try to login it sends me to do an update which there’s none available just a waste of time
Slow to update usage
App is so slow to update energy use. Normally days out of date or having to log out and in repeatedly to refresh. Slow and buggy.
App
Love you guys
Loading ……….
My main page is constantly on load , I have zero on my meter so I have no confidence topping up using the app coz I can’t see it abit pointless having it if you can’t use it proper
Gas data missing
I am on a smart Ev tariff with you and the electricity data shows well, but the gas data does not show on the daily view. also a nice edition would be a different colour for electricity when the EV has charged outside of the off peak hours to allow costumers to keep track of their energy usage correctly
Teo
Good job
Rubbish
Doesn’t work while you have a secure connection via NORDVPN. Pause the VPN connection and it works. Never had this problem with the EDF app 😡
Monitor usage
I love that I can monitor my usage weekly and budget accordingly. I also find it easy to pay my bills now that Apple Pay is active.
Rubbish
If I could give it Zero stars I would. All I get when trying to set it up is error messages 404 not found. I’ve tried everything I can to resolve. Impossible for a customer that works unsociable hours to do as there customer service only work Monday to Thursday 8 to 5 and 8-4 on a Friday. You need to offer customer support at times customers are available not short office hours. It’s not helped that the website has been offline for logging in now for over 24 hours. Absolutely terrible service.
Payment
Got it sorted at last .. brilliant now.
Usage update
Hi the app seems always slow to update it also doesn’t update when I’m connected to my WiFi it doesn’t help either when the in home display can only show one tariff making usage not easy to calculate if the app was better there would be no need for ihd surely you have the technology to get one working
E.ON NEXT FAQ
- Is E.ON NEXT free?
- Yes. The app is free, in all 1 country it sells in, and it sells nothing inside it.
- Does E.ON NEXT have a free trial?
- No. None of its offers (GB) come with a free trial.
- What are the best alternatives to E.ON NEXT?
- EE: Mobile, broadband & tech (4.6 from 424,774 reviews), My Sky (4.6 from 256,739 reviews) and EDF UK (4.6 from 190,168 reviews).
E.ON NEXT download
Last updated 2 days ago.
E.ON NEXT sells in 1 country. It was released 5 years and 1 month ago, on 9 Sept 2021. It holds a 4.8 rating from 50,663 reviews.
Supports 1 language: English.
How much does E.ON NEXT make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.