AGL
How much does AGL cost?
Prices are current as of 11 Sept 2026.
AGL has no in-app products on record in Australia.
10+ alternatives to AGL
| AGL |   PayStay |   Origin Energy Gas Internet LPG |   Return and Earn |   PARK'nPAY |   myGov |   JB Hi-Fi Mobile |   myVicRoads |   MyAussie |   EnergyAustralia |   Hazards Near Me NSW | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.7 | 4.7 | 4.5 | 4.8 | 4.7 | 2.3 | 4.3 | 2.4 | 3.5 | 1.7 | 3.0 |
| Reviews | 54K | 61K | 39K | 19K | 18K | 5.4K | 4.3K | 875 | 786 | 312 | 4 |
| Released | 2015 | 2014 | 2017 | 2022 | 2019 | 2022 | 2023 | 2023 | 2019 | 2018 | 2010 |
AGL reviews
4.7 out of 5, based on 53,635 reviews.
What people like
- Daily usage tracking helps control spending well
- Interface is clear and easy to navigate
- Hourly data view is very helpful feature
What they complain about
- Estimates rarely match the actual final bill
- Login process blocks you with constant errors
- Gas meter entry instructions are dangerously misleading
Reporting of usage
Detailed breakdown day by day
Untrustworthy supplier
I set up a payment plan with a total amount of 1500 due in July half way through August my bill increased by 400 then 2 days later decreased by 800 and now has increased by 1100 in 2.5 weeks making a payment plan acceptance amount unaffordable. I live alone I run a fridge a washing machine and dryer watch tv for 3 hours twice a week and use the power supply to charge my phone and iPad. AGL disconnected without warning my electricity for 2 days and when it was reconnected the power blew my fridge up and I couldn’t turn on my safety switch in the power box. I had to pay for a new fridge which stopped me making a payment installment which is definitely not what I needed, AGL didn’t offer to reimburse me, I’m furious I had to pay to replace an appliance over a disconnection I wasn’t warned of through a bill or person coming to my house it was shut off at the office. The lady I spoke to from accounts inversions in 15 minutes could not answer me about the 800 drop in 2 days to the 1100 increase in 2.5 weeks just kept referring back to previous months bills. Now I’m told my plan was changed in July and she wanted to offer me a cheap one yet in October last year I was on the cheapest plan they could offer. I didn’t ask for a plan change and I can’t get any answers regarding the massive bill changes 3 times in 6 weeks … Very very disgusted I receive 800 per fortnight live alone and have nothing in my house bar the simple necessities and pay the same amount in 3 months as my mother who runs a 7 bedroom house. If I don’t pay what they have decided to tell me I owe or which amount is correct I face a disconnection
Rod
Great app. However getting use to the way prices work
Slow data upload
Takes a long time for the usage and the tariff fees in to register on the app. I thought it would take a day or 2 max but it’s been a week and nothing of any value
AGL App
I was told it was in real time: then I was told no. 30 min delay. Still get estimates over the weekend??? How if it is in real time.
Very useful app
Very helpful in keeping usage under control.
Terrible App
Keeps crashing takes long time to sign in after multiple attempts finally gets to mobile code verification after entering correct received code opens up blue page saying system errors, like seriously big company like AGL can surely makes easy to navigate account login I need to check & pay by energy bills soon but can't access account! What a joke !
UI tweak
if possible please allow me the option to manually type in my bday on the payment portal. the current method of entering birthday (scrolling wheel picker) is so frustrating. thank you
This app is almost useless.
-So at the end of a billing cycle what ever the app claims your electricity bill will be is never even close to what the pdf or paper bill states. -The app doesn’t account for the “three for free” electricity plan and costs in the free power in to you estimated bill. -plus too many other small buggy quirks. Is this app fit for purpose for such a professional and “prosperous” corporation ?
Misleading interface -ignore the red digits!
The app forces you to enter a 5-digit number for gas meters, which is incredibly misleading if you have a newer EDMI meter. The meter has 4 black digits and 3 red digits. If you put in the 5 digits like the app prompts, you end up accidentally typing the red decimal numbers, which would make your bill astronomically high! The app needs to explicitly tell users to ignore the red numbers and pad the front with zeros (e.g., enter 00045 instead of including the red decimals). Please fix the UI instructions to prevent people from overpaying due to a simple layout error.
Great app
Hourly tracking of electricity is a great functionality upliftment
Savings
No longer shows savings from solar system and battery. Used to. Fail.
What are we doing?
The app shows I generate a lot more power than I use. It shows that it costs a lot more to buy power than I can sell it for. It tells me that supply charges are way out of my control and that no matter how hard I try, batteries notwithstanding, I will never get in front! It also shows me that with Snowy2 direct and indirect costs coming down the road, along with other renewable costs, I and my descendants will pay a fortune in direct costs and tax to support this renewables frolic! And will we save the planet from climate change? Hell no! Good luck with this craziness!
Anxiety attack
The app is great for observing your expenses but it does open the doors to creating anxiety.
RESTORED! After Zero App data display from 18 May 2026 to June 30.
The App is so good when working I consider it essential and don’t use solar system supplier App data at all. BUT! I had no info from AGL or problem resolution since I sent screenshots to ‘customer resolutions’ who agreed they had data from my meter and I had zero in the App since I had a Plan change 18 May. .
Meter Read Scam
AGL meter reads are incorrect and never matches with my solar inverter reads
Good interface
User interface is quite simple to understand and it has almost al the features. I am still not sure how to create a payments agreement for mobile payments if necessary
Stores old debit card numbers
This app would have been 5 star, except for its storage of your debit cards. I made a payment with a card stored on the app, and it didnt go through, and I was charged for non-processing fee. It was a previous card!! It doesnt tell you, or check, the expiry date of the stored card.
Real time usage
Love that I can see what we use everyday.
Useless
The timeline only says 2 business days to process data but it never shows info on consumption even after 4 days
The App and the Smart meter seems help
I was not looking forward to the smart member installation, but they have helped me isolate the power consumption. It’s a good combination, Thank you.
AGL. APP
this app is designed extremely easy to obtain information on my gas and electricity.
Internet plan payment nonsense
Extremely inconvenient after recent changes to Energy Telco. Does not support bank account debiting so forced to use a card
Great app but needs a tiny more
When comparing bills from the past it would be great to have a 13 month history rather than just 12 months. That way, for example we can compare May this year to May last year. it’s only logical to do this!!!
Exorbitant
Very costly electricity
Bad very bad
.
AGL app is good but has bugs
I have been using the agl app for a while now and the app has been fine, recently though I have noticed a few bugs namely, gas usage and bills have not been showing for over four months of usage!, please agl fix this!
User Friendly
Your app and billing system is if not the best it’s one of the very best I have seen. Very easy to navigate no time wasted in getting any information you need and a very clear design. Good hmm no excellent especially at my old age. Cris
App doesn’t seem to be updating?
The app estimate for electricity hasn’t updated in about a month? No update as yet.
Easy to use
Great informative app
App is broken
I can’t communicate to anyone through app help line called (chat with us) and when I try to communicate over the phone people are confused. My bill is $411 I’m the only person who using the electricity it’s sounds so unfair. Seems like they don’t read meter just guess it! So many fishy things with AGL and communication system is broken!
Layout is exceptional. Don’t change anything!!
So well laid out, from day to day usage, monthly usage, and seeing previous bills/quarters all at once. Don’t change a thing, it’s fantastic. Best energy app I’ve seen yet. Thanks.
App barely functional
I’m not sure why there are so many 5 star reviews. Perhaps an older version of the app actually worked… The current app just acts as an interface within which you can open a browser, and have to sign in anyway. The mobile authentification works about 10% of the time, and it spams you with codes until it decides you’ve tried too many times to sign in and blocks you for a few minutes. Speaking to a person to resolve this is nigh on impossible
AGL FAQ
- Is AGL free?
- Yes. The app is free, in all 133 countries it sells in, and it sells nothing inside it.
- Does AGL have a free trial?
- No. None of its offers (AU) come with a free trial.
- What are the best alternatives to AGL?
- PayStay (4.7 from 61,029 reviews), Origin Energy Gas Internet LPG (4.5 from 39,011 reviews) and Return and Earn (4.8 from 19,232 reviews).
AGL download
Last updated 29 days ago.
AGL sells in 133 countries. It was released 11 years and 5 months ago, on 21 Apr 2015. It holds a 4.7 rating from 53,635 reviews.
Supports 1 language: English.
How much does AGL make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.