MyAussie
How much does MyAussie cost?
Prices are current as of 11 Sept 2026.
MyAussie has no in-app products on record in the United States.
10+ alternatives to MyAussie
| MyAussie |   Origin Energy Gas Internet LPG |   JB Hi-Fi Mobile |   Belong | |
|---|---|---|---|---|
| Rating / 5 | 3.5 | 4.5 | 4.3 | 3.6 |
| Reviews | 786 | 39K | 4.3K | 86 |
| Released | 2019 | 2017 | 2023 | 2014 |
MyAussie reviews
3.5 out of 5, based on 786 reviews.
What people like
- Easy to use for everyone
- Service updates appear in app
- Support fixes issues quickly
What they complain about
- Navigation is confusing and broken
- Chat disconnects if screen locks
- Phone wait times are too long
Great App
The app is very easy to navigate. I’m 68 years old and I navigated really easy. :)
Wow, such a poor app experience for a tech company
1) Chat disconnects and has to be restarted if phone screen locks 2) checks internet connection but will use mobile data not wifi and give a false result. 3) does not stay logged on properly
Not currently working
Just installed at 1:30am as the web browser version is not working and there is no support. Now I find the app freezes when I go into the “add a service” for NBN. Frustrating to say the least.
Functions but only just
Service has gone steadily downhill since the IPO. Long wait times are exacerbated by the live chat function being hopeless - disconnects you if your screen turns off or you leave the app!
Clean and Functional
It seems that the app has been updated quite a bit since the the lower star reviews were made a few years ago. The app is clean and functional, and displays more information that a standard internet user would need to know. This is a good thing. I think then only thing I can criticise is that error messages returned by the API in some views just displays the whole array under the message field of the response. This causes errors to display as [“This is an example error response”]. Pretty easy fix unless requests are handles on each page on a case-by-case basis.
AVERAGE
Call wait times are far too long. How does Human Resources fail so hard?
Use
Difficult to navigate with parts obscured
Only one account at a time
This works reasonably well for reporting problems. But as I have a home and work account and have to log in and out it is easier to use the webpage on my laptop.
Jake from Intrepid Development
Does what it says on the tin, with an Aussie accent and a smile - just waiting for there Vegemite sanga. Best ISP I’ve found to date for aussies.
Sooooo bad!!!
This app is so bad! It looks like it was built by Tim Berners-Lee in 1990. If it was, it probably would have had better functionality than the current version does. What’s with the address input??? Do you really need to know if I live in a house or an apartment, just to login? Bruh! The formatting for iphone is so bad you can’t even see what half the boxes say, let alone input the correct details. Why isn’t my username my email? Why can’t I use Face ID like everything else in 2026??? Boggles my mind that you guys are supposedly at the top of the heap in terms of customer relations or whatever and this is the app we have to navigate to access our own accounts. Crackers man!
Long way from good …
Latest update - like most of its predecessors - shows a lack of proofreading in the App Store promotion. Basic spelling errors. There seems to be no way to circumvent the insistence on entering a PIN when logging in. Biometric and NO PIN is where it should be. The last thing I need is YAA (yet another App) wanting a PIN - this is so last century.
Good
Haven’t watched porn in 4K in years until now thanks to aussieBB high speed internet. kachow xoxo
Useless at trying to update my credit card details
I can’t logon and on the website there is no link to update my credit card payments. I’ve been hanging on so far for 40 minutes on the phone and I am still waiting! Shocking!
Always there
As always my aussie are always there for support for customers, to help with any issues that arise if you need them, help is just a phone call away when needed, they always have things sorted for you before the end of your ph call to them, thank-you for being there for your customers (my aussie), you are very much appreciated by me, customer service is fantastic and always sorted for you at the time of contact, kim..
Harder to see usage
This app used to have great visualisation of my data plan but after a recent update it’s much worse. It used to show my mobile plan’s data usage as a bar right next to another bar which showed how many days left until the end of the payment cycle. It meant a quick glance could immediately tell me if I was using data faster or slower than usual, and I could easily buy top-up data if I could see I would need it before the end of the cycle. Now, instead they’ve made that one usage bar inexplicably take up five times as much screen space, but removed the bar showing how long until the payment cycle, which means this screen is essentially useless to predict how much data I’ll need to get through the month. As a voice complaining about change, I’m sure this will be dismissed as just complaining about change, but genuinely this is a worse experience, it tells me less information and takes up so much more space. Do better, Aussie Broadband
The only ISP if you're Australian.
I grew up nagging my parents for cable internet when it first came out in the late 90s. I've dealt with various providers like Optus Telstra Vodafone TPG iiNet and smaller ones back in the dialup days. AussieBB is easily the best performance, customer service, Tech support, and uptime. Easy choice for me.
Not fit for business
Still trying to get connected, very poor communication, very poor support - only open 9-5 Monday to Friday. Businesses operate all hours, so should they. They aren’t serious about business customers so you should take your custom elsewhere. And they put their price up before even getting me connected. Unbelievable.
Aussie Broadband App
A great app, easy to use, I pay weekly and have had no issues for over 4 years, everything works great and the best part is you get up to date info in app if there are any issues with your service
Not Good Anymore!!!
Used to be good, “customer focused” & different to the rest. Now Aussie Broadband is just the same as any of the other big Telcos…..profit hungry only! Don’t be fooled by the name, the “Aussie” support team or claimed internet speeds…..they’re just an NBN provider like everyone else. Do yourself favour like I just did today, shop around for a better deal. After 7 years with Aussie I just switched to Exetel & saved $300 a year 🥳
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Easy to work with.
App is hot trash
Horrible navigation
Great app
Easy to use and gives me everything I need
Top Notch
Aussie Broadband provides a top notch service. All staff are committed to upholding the very high standard of the company, and their diligence and competence is second to none.
MyAussie FAQ
- Is MyAussie free?
- Yes. The app is free, in all 6 countries it sells in, and it sells nothing inside it.
- Does MyAussie have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to MyAussie?
- Origin Energy Gas Internet LPG (4.5 from 39,011 reviews), JB Hi-Fi Mobile (4.3 from 4,319 reviews) and Belong (3.6 from 86 reviews).
MyAussie download
Last updated 1 month ago.
MyAussie sells in 6 countries. It was released 7 years and 6 months ago, on 26 Mar 2019. It holds a 3.5 rating from 786 reviews.
Supports 1 language: English.
How much does MyAussie make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.