Consumers Credit Union
Bank on the go, from anywhere


How much does Consumers Credit Union cost?
Prices are current as of 12 Sept 2026.
Consumers Credit Union has no in-app products on record in the United States.
10+ alternatives to Consumers Credit Union
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|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.8 | 4.9 | 4.8 | 4.8 | 4.9 | 4.8 | 4.6 | 4.5 | 4.5 | 3.0 | 4.5 |
| Reviews | 6.3K | 95K | 23K | 18K | 17K | 11K | 8.5K | 5.1K | 3.3K | 693 | 12 |
| Released | 2014 | 2016 | 2022 | 2015 | 2014 | 2009 | 2010 | 2012 | 2013 | 2011 | 2026 |
Consumers Credit Union reviews
4.8 out of 5, based on 6,307 reviews.
What people like
- Very easy to navigate and sign in
- Smooth performance with no login issues
- Good benefits for members overall
What they complain about
- Hard to find Zelle and other features
- Can’t edit or cancel scheduled payments easily
- Charges high fees for stop payments
- App crashes when trying to scan checks
Justifying your job
Don’t be in a hurry to change things, it just confuses me.
Canceling scheduled payments
You can’t edit or cancel scheduled payments from the app. After I scheduled my final payoff, it left my scheduled auto payment intact, they’re scheduled for the same day and support is closed. I can’t edit either payment, so they’re probably going to miss Bill me and I’m gonna have to deal with a refund. It’s absolute nonsense that I can’t adjust a payment after it’s been scheduled without the help of a customer service support member on the phone. And even more ridiculous that there’s no unavailable for chat support or over the phone support after 5 PM on Friday. If you have a choice of banking with any other company, I would encourage you to do so.
Zelle issues
Most of the time it connects no issues. I do feel like it’s hard to get to the Zelle. You have to click on so many different things to be able to Zelle.
Grievance
Not very happy with the deductions coming out of my account for excessive withdrawals. I have literally gotten over a $100 taken from my account bc of my activity. Also, I think it is ridiculous that this firm charges $30 for a stop payment on a debit card. It would be easier for me to just switch banks than have to pay to have any stop payments initiated. And the biggest kicker is that I should not have to pay to begin with.
Similar to other banks and credit unions
They changed some of the features. For some reason I can’t set auto transfers from my checking to my savings bi-monthly, which is how I get paid which I remember being able to do in the past. I’ve been trying to increase my savings and I heard that doing a small daily transfer is one of the easiest ways to stick to it. Well this app doesn’t let me do that either.
Calidad
Buenos beneficios para los asociados
Yay, now it’s awful!!!
Latest update is trash. Often the links outside your account pages don’t work or they don’t go anywhere and loop you back to the previous page. Also now their transaction labels make no sense “thank you” Or “right…” instead of “transfer to savings” etc and you can’t edit these even for recurring payments. The help sections is confusingly organized and you have to click thru ten thousand pages to find the Co-op info, and for a few other topics. It’s so unintuitive I’d be laughing myself sick if I weren’t crying in frustration. Can seem to find a feedback page or I’d be leaving this there. Seriously considering moving everything to my other bank and kicking CCU to the curb with it’s terrible app
CCU Mobile is awesome
Love the update to the app. I would have given 5 stars if I could still use facial recognition. Other features work well and have no issues
Not fully functional
There is no way to set alerts for deposits or withdrawls
Some change is for good…
I do like some aspects of the new app, but I hate how it categorizes my charges and I hate the new pie chart breakdown. The last one was more user friendly. I do like that I can see all my accounts on the first login screen!
Super Easy to Use
Smooth
Too many quirks
This app is so frustrating. I’ve changed phones and I can’t log into my account. When I go online to try and view my devices reroute right back to the app. The app says that it is going to send a message to my device and if it’s not there to go manage it in my devices🙄hello I’ve got a new device.
I love it
Easy to use
Broken
App can’t scan checks it just shows a black screen. This bank just spent a ton of money revamping their app and website and both are worse than before. I submit a complaint every time I visit their website on desktop it’s just so terribly ugly.
Getting better and better
I like some new changes on this bank
Blocks use with VPN
I have to take down my VPN every time I want to access the app.
Easy to navigate
This app is very easy to navigate. I don’t think I’ve ever had a problem signing on or taking care of my banking needs
After update unable to login to app, called numerous times nobody can’t help
Not working
Very good
Excelent
Have to go to App Store
Won’t give me a App on my phone to go straight to the account I have to go the App Store
Love
Te amo consumer credit union
New app changes extremely frustrating!
Hard to manage - the last update before this one was much better. This one You have to scroll half the page before you can even see your accounts. They combined my young daughter’s account with mine because I’m a joint on her account? No names one anything and her account is at the top. Took us a while to figure out why there were two extra accounts with ours. This is ridiculous. Please change it back!
CCU
Great app!
The best
So far it’s been amazing
Consumers Credit Union FAQ
- Is Consumers Credit Union free?
- Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
- Does Consumers Credit Union have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to Consumers Credit Union?
- BCU Mobile Banking (4.9 from 95,477 reviews), Wintrust Community Banks (4.8 from 23,410 reviews) and Consumers Credit Union - MI&IN (4.8 from 18,336 reviews).
Consumers Credit Union download
Last updated 8 months ago.
Consumers Credit Union sells in 175 countries. It was released 12 years and 1 month ago, on 14 Aug 2014. It holds a 4.8 rating from 6,307 reviews.
Supports 3 languages: English, French, Spanish.
How much does Consumers Credit Union make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.






