BECU
How much does BECU cost?
Prices are current as of 12 Sept 2026.
BECU has no in-app products on record in the United States.
10+ alternatives to BECU
| BECU |   KeyBank Mobile Banking |   DCU Digital Banking |   ICCU Mobile Banking |   Gesa Digital Banking |   Columbia Mobile Banking |   WECU Mobile |   Sound Credit Union Mobile |   Global CU |   WSECU |   WSECU Mobile Banking | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.8 | 4.7 | 4.9 | 4.9 | 4.7 | 4.5 | 4.8 | 4.7 | 4.8 | 4.4 | 4.1 |
| Reviews | 70K | 247K | 129K | 79K | 28K | 22K | 17K | 9K | 5.8K | 2.2K | 1K |
| Released | 2011 | 2012 | 2022 | 2010 | 2013 | 2015 | 2014 | 2018 | 2023 | 2025 | 2019 |
BECU reviews
4.8 out of 5, based on 70,496 reviews.
What people like
- Customer service is genuinely helpful
- No fees and easy to use
- Fraud prevention works really well
What they complain about
- Face ID keeps locking you out
- Syncing takes way too long
- App crashes or spins on login
Great Customer Service
Chris helped me at the university place branch. Amazing
becu
every few weeks it’s restricts me from opening my online banking and when i try to create a new one it shows it’s not available
Good app
It’s a great app obviously it’s a banking app
broken in new iOS
used to be working but unavailable to use after IOS upgrade
Too long without growth
Have a lot of accounts with you guys. I use the app all the time. There haven’t been any major improvements to connectivity for a while. It’s so frustrating that syncing to the bank account takes so long. When I’m on the dashboard view, I can see accounts in one order. Whenever I go to transfer, they are in an alphabetical order, which makes sense to me. And whenever I tapped to view the accounts, they’re in a different order. Come on guys it’s time to update your app. Users should be able to set titles for accounts. Account should be listed in alphabetical order. synchronization should go quickly.
BECU is good my choice bank
Good
Demands all of your data
This app usually works fine but lately it has refused to engage at all unless I lower my VPN and expose all of my data to it. I'm sorry. But isn't the only data you need my personal login information and password and that's it? You shouldn't need to scrape all of my phone data to be able to let me use my bank account. Stop forcing people to become vulnerable and selling their data when you don't even know what you're collecting. Make your app work with a VPN and I will change this rating until then. You are no better than Bartell drugs forcing people to have their information stolen and sold off to China.
Great UI, Budgeting needs work.
It’s way better than many credit unions I have used, and very fleshed out with many features. Only issue is the budget feature is wonky. I don’t like how they are bubble and a bit of a hassle to edit. I would enjoy and option for the interface be a grid so I can view them more easily. Also, why can’t I add more main budgets? I can add custom sub budgets, but not major ones? Other than the budgeting prospect, great app!
Needs serious debugging
The app itself is very glitchy but the most frustrating this is that Face ID is not working properly each time. I’m constantly getting locked out of my online banking. This is the only app the rejects my Face ID & it’s so annoying because I’ve had to call BECU a good 3x this week to unlock my account. Please please please for the love of god PLEASE fix this issue.
Usually Good
Currently unable to log in on the app. Turned off VPN and still unable to access. Signed in no problem with a desktop browser. This seems to be an app issue.
BECU app rating
5 stars
Ok banking terrible technology
Banking is ok. Their tech stack is terrible and stuck in the early 2000s. Weekly off line systems for some ridiculous reason. And they actively block VPN which is asinine and exposes customers data to many cyber security threats.
So far so good
There’s always room for improvement. I really wish that they would have tap to pay on all cards, but beggars can’t be choosers. As far as I know this app has everything I need.
BECU PLEASE Improve
We enjoy being long time BECU customers. Their customer service is excellent. But this app is SO OUTDATED and needs improvement. It is slow and not up to par with so many other banking apps (Chase and Citibank to name a couple). PLEASE. Put some resources and budget to improving the app which I use every single day.
BECU a bit odd
No tap to pay with debit cards Gotta go through a few extra steps to activate regular use features. Switched from a credit union in the bay area recently, and the experience with that bank was a little more seamless.
Excellent Ap
i enjoy not having to go through a bunch of webpages just to check my balance. Great job!
Always under maintenance
Sucks that I can’t access my money in the middle of the day. Always an authorization error.
Improve application
It would be great if you could improve the app so that we can see every transaction including pending on the app without logging in on the website. Also if you could add a feature that shows the total after each transaction including pending. Thanks!
Auth NIGHTMARE
Their CIO/CTO needs to get their act together. This app always locks me out for the most ridiculous reasons then have to call their tech support to unblock me caveman style. Traveling out of town? Your account is locked. Out of state? Locked. Overseas for biz trips? Consider banking elsewhere.
Latency between mobile and web
Overall, the app is great to use. Lately, however there is a latency between Mobile and Web when it comes to transactions. For example, I can make a payment to my BECU credit card and it will show up immediately coming out of my checking account on the web. However, the Mobile version can take hours to reflect that update. Normally this hasn’t been an issue, but I’ve reported it and nothing has been done to resolve it.
Easy to use
The layout is simple to understand and all the right information is at your fingertips tips. Net worth and monthly budget are helpful tools.
Bad online
I wish it would tell you when your deposit will be available. I would also like to get a daily notification of my balance like my other bank
No statements, autopay, or payment visibility
It’s frustrating that you can see minimum payment amounts, nor set up auto pay, nor download statements in the app.
It works
Simple easy to use minimalistic app that does its job
Absolutely stupid credit union.
Charged me for $25 with no reason and start calls me everyday. Haha, see never again
I ❤️ BECU
I've never had brand loyalty like I have with BECU. Their online services are great, fraud prevention is fantastic! Skip the corrupt banks and go with the nonprofit credit union.
Log out
Why do you keep logging me out of the app? I have face recognition and I go in and for some reason it's unchecked and I have to reset password. Time-consuming and annoying.
Pleased
My dad retired from Boeing and used BECU and when I was looking for a new bank Dad suggested BECU I switched and haven’t had any problems with any-of the employees or rules of the bank. The employees seem like they take my as if they were there own mistakes and fixed for me with a smile on there face, good work all
No external banks
Use to able to sync external bank accounts but that feature doesn’t work anymore. Please fix this…
The best Credit Union
I love how easy it is to communicate with any agent! Every time im connected the communication is so effortless! Thank you for being the best in customer service !
DO NOT UPDATE
…Update: I was a great app, but the most recent update completely breaks everything. I went to login (as I have done countless times before), and now it just spins. I should’ve learned my lesson; if an app works, don’t update it.
Perfect Credit Union
I am glad to let anyone who is thinking about joining BECU know that BECU is the best! No fee, no stress, always someone who kindly helps you ….
I am thankful I bank elsewhere!!
Every week it’s a different issue. Declined payments, hard to get support, disabled fund transfers, and DELAYS. Keep your other bank; in fact, get another bank as back up. BECU is easily the worst banking experience I have ever had!!!
BECU FAQ
- Is BECU free?
- Yes. The app is free, in all 2 countries it sells in, and it sells nothing inside it.
- Does BECU have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to BECU?
- KeyBank Mobile Banking (4.7 from 247,365 reviews), DCU Digital Banking (4.9 from 128,914 reviews) and ICCU Mobile Banking (4.9 from 79,255 reviews).
BECU download
Last updated 3 months ago.
BECU sells in 2 countries. It was released 15 years ago, on 24 Sept 2011. It holds a 4.8 rating from 70,496 reviews.
Supports 1 language: English.
How much does BECU make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.