UMB Mobile
FinanceBusiness

UMB Mobile

UMB Financial Corporation

How much does UMB Mobile cost?

Prices are current as of 12 Sept 2026.

UMB Mobile has no in-app products on record in the United States.

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Rating / 54.34.84.74.84.94.84.84.64.84.33.2
Reviews3.1K265K149K58K56K44K38K11K7.3K2.5K257
Released20112017201220112010201320132011202320122017

UMB Mobile reviews

4.3 out of 5, based on 3,080 reviews.

What people like

  • Secure and easy to use
  • Clear info on your accounts
  • Good for banking from home

What they complain about

  • App crashes and loads very slowly
  • Login loops or fails constantly
  • Support never actually helps you
  • Bank changes dates to charge fees
★★★★★ United States · v7.0.260100 · 24 May 2026

My review

Easy to get to my accounts

— Shi Gani

★☆☆☆☆ United States · v7.0.260100 · 24 Aug 2026

About to give up

I can’t even enroll because the app tells me the info I input doesn’t match what UMB has on record, even though the data is input exactly as it reads on my bank statement. Hopefully, someone at the bank can help but I’m not holding my breath; this is day 3 of the bank NOT getting back to me. UMB bank communications have been seriously lacking since they took over the previous bank. They tell you to call this phone number, then that phone number and then the local branch goes right to voicemail and an actual human never calls you back. I think it’s time for a new bank if I can find one that actually answers the phone.

— Walrus john

★★★★☆ United States · v7.0.5905 · 13 Dec 2024

Please make dark mode icon, otherwise it’s great!

That’s all- works great, but a dark mode icon would really be nice.

— LemonnGripz

★★☆☆☆ United States · v7.0.260100 · 9 Aug 2026

Garbage

Have to open the app and login several times before it will actually work .. junk

— Grabby31

★★★☆☆ United States · v7.0.51001 · 18 Mar 2026

App is OK at best

Kind of not tech savvy, aesthetically not up to par and I think the rewards should be easier to navigate to.

— Jcat12171

★★★★★ United States · v7.0.51001 · 1 Apr 2026

UMB app problems

App stops working every other day and then starts working again. It was working fine until a few days ago and was rock solid. Now it fails regularly. It seems like something this important should have 24/7 tech support. If I call after hours the line is answered but say I have to call during “regular” business hours. It usually starts working again but only for a couple of days and then fails again. I keep a large amount of money (to me) in the bank and don’t want to switch banks, but I need something reliable. I can’t use a mobile app that fails all the time. Can UMB make this reliable again? I’m almost ready to trash the app and try something else. UPDATE: This was all a misunderstanding on my part. I don’t mind admitting when I make a mistake. I figured out my error and found I was doing something incorrect in app. Sorry for wasting everyone’s time!

— Azore321

★☆☆☆☆ United States · v7.0.260100 · 13 Aug 2026

Fix your app

At some point yall had an app update which is now causing the app to not load the account information, this causes your customers to have to hard close the app MULTIPLE TIMES hoping the next time they open the app they will be about to see their account information which typically doesn’t work. Fix your app!! This has been going on for too long!

— Syydneeeeeu

★★★★☆ United States · v7.0.5905 · 8 Oct 2024

Great bank, Okay app

UMB is a great bank I would recommend to anyone however the app make me hesitant. It is very dated compared to what’s out there in 2024. I think it they can update the app it would be perfect.

— Michael84488

★★☆☆☆ United States · v7.0.260100 · 27 Jun 2026

Deposit history

This app has been super buggy for a while. Just to add another inconvenience I can no longer see my deposit history in the app.

— Ghost-rider01

★★★☆☆ United States · v7.0.51001 · 16 Dec 2025

Missing vital information

I wish they kept in the main mortgages and Heloc accounts the current interest rates and due amount along with the due date. This would be very helpful and practical.

— tash13579

★★★★★ United States · v6.1.5800 · 21 Feb 2024

Easy to use

The UMB app is easy to navigate. Great features

— PCLS2017

★☆☆☆☆ United States · v7.0.260100 · 10 Aug 2026

Unable to login

I have an HSA with this company. I’ve never been able to login using this application. I don’t like this company because the tech is poor. Separately, it takes a full 3 days for a buy order to complete on the HSA investing tool. Why? I can’t time any purchases due to such an extraordinary lag. Why am I also only able to invest in very narrow windows if I set it to be automatic? Why not at least let me set it to every two weeks to keep it consistent with my paycheck schedule? After reading through many of the reviews, you begin to see a recurring pattern of poor technology. I don’t like using this company’s services, but my work gets to choose who they want us to use. I’d search around if it were feasible.

— Rush is freedom

★★★★☆ United States · v7.0.5905 · 31 Aug 2024

App is great but new update brought camera bug?

Ive been using this app for nearly 10 years and never had any problems. However, with the new update when trying to mobile deposit I have noticed the camera feature might be bugged? The camera uses some sort of inverted system where you need to angle the phone in an opposite direction in order for you to get the angle/direction you want. Other than that, everything is great. Just maybe reconsider going back to the previous setting when utilizing the camera!

— d00t_d00t

★★☆☆☆ United States · v7.0.260100 · 15 Jun 2026

The app sucks

I like the bank but their app sucks. Takes forever to load account balance if it even does.

— Asdfhello54

★★★☆☆ United States · v6.1.5800 · 24 Jan 2024

Needs work

Needs work, it’s not nearly as easy to navigate as similar apps

— O/D driver

★★★★★ United States · v5.7.24 · 16 Feb 2024

Perfect!

Fast and so easy to use. I love UMB’s app!

— Suzanne Sharp

★☆☆☆☆ United States · v7.0.260100 · 17 Jul 2026

Worst app I’ve ever used

UMB app used to be good. Then something happened. I’ve reloaded it several times; went to the bank and told them about it and they suggested perhaps I needed a new phone…so I went out and bought an iPhone 17. Put UMB on it and still have the same problem. App goes black sometimes; it’s slow to open; sometimes opens, and then glitches.

— Zytgyst

★★☆☆☆ United States · v7.0.51001 · 29 Nov 2025

Okay app

App works for banking needs but it is very annoying. Every time I log in, there seems to be 4 alerts that I have to exit out of with no way of shutting them off. It just seems extra, I want to log in and see my accounts first. I want the app users to try the app before releasing it.

— SlavenT11

★★★★★ United States · v6.1.5800 · 15 Feb 2024

Review

Satisfying to take care of more bank business on my phone and not have to drive to town!

— Word Spreader

★☆☆☆☆ United States · v7.0.260100 · 7 Jun 2026

App regularly not working

I'm so frustrated that I can not log into my Mobile banking. App needs major updates. I should be able to log in but it gets stuck and never finishes the log in.

— Rosefern05

★★☆☆☆ United States · v7.0.5905 · 8 Mar 2025

Alerts

It doesn’t alert you when your balance is low or when you have an overdraft.

— Auntie Misha

★★★★★ United States · v6.1.5800 · 10 Feb 2024

Works for me

Works for me. No complaints.

— Kellee Pea

★☆☆☆☆ United States · v7.0.260100 · 6 Jun 2026

Slow and buggy

Login often doesn’t work or is slow. Seems to be a recent issue as it wasn’t like this a couple of months ago.

— SMB hunter

★★☆☆☆ United States · v7.0.5905 · 12 Jan 2025

Mobile deposit is terrible now.

They took something that was working great with mobile deposit and made it terrible and awkward to use. Fix this please or might be looking for a new bank after 30 years

— Completely frustrated user

★★★★★ United States · v6.1.5800 · 5 Feb 2024

Awesome!

I love it.

— Niethy

★☆☆☆☆ United States · v7.0.260100 · 2 Jun 2026

Crooked and uncaring

You make a deposit, the app says you have x amount available, so you pay a utility bill. Then, days later, the bank says that you have to wait until next week for the money. So they reverse the ACH, you get a fee from the bank, and lose your utilities.

— BluesHarpist

★★☆☆☆ United States · v6.1.5800 · 20 Dec 2023

UMB

The app could be very convenient, the log is takes me through too many changes and doesn’t always let me in on the first try.

— Gates314

★★★★★ United States · v6.1.5800 · 31 Jan 2024

Good, efficient, app

I have two bank accounts that I use, and the UMB app is superior. Clean text, clear information, and current information. Very good app.

— Tedmountaintop

★☆☆☆☆ United States · v7.0.260100 · 26 May 2026

SLOW

The app is super slow now. Takes a while to log in, so I have to close out of it (sometimes more than once) just to get into my account.

— candiedcams

★★★★★ United States · v6.1.5800 · 15 Jan 2024

Love it!!

So user friendly!!!

— Toadiluv

★☆☆☆☆ United States · v7.0.260100 · 17 May 2026

Impossible to set up account!

I’ve done dozens of similar account set ups over the years. It shouldn’t be hard. But UMB system is so horrible I couldn’t. I spent a while on several occasions working to login or create an account. But it puts me in an endless loop. When I try and set up an ID it says I have an account and need to login. When I say forget ID it says I need to enroll. I contacted service weeks ago. I got maybe a paper response in the mail (or maybe that was sent standards since everyone has trouble? No idea) that doesn’t even have the up to date info with how their website is set up. I wouldn’t even go with UMB if I knew it’d be such a headache! So what did I do? Paid by phone. Never have I ever!

— JJ.RN

★★★★★ United States · v6.1.5800 · 8 Jan 2024

UMB rating

I find the app very secure and easy to use.

— sclement74

★☆☆☆☆ United States · v7.0.51001 · 24 Apr 2026

Good way to watch fraud

When the fraud is coming from your own bank. When my bank switched its name to “UMB” I was already ready to pull my money out and put it in my other bank. When they changed to UMB I thought maybe this company is different. But no. Thanks to this app you can actively watch them clear purchases and then switch them around the next day so that they can charge you overdraft fees. I have a screenshot from yesterday where my balance was positive due to my deposit and now they went down and tacked on 2 overdraft fees (attached to nothing by the way). For example I watched them clear a $2.35 vending machine charge and then 2 days later, put that at the top of my charges, causing an overdraft fee. Is this app good? Yes. Because you can actively watch them take your money and how they are doing it. Is UMB any good? No. They play the same games that my other bank played to steal your money. Watch it on the app and you will see it.

— Switchfootnow

UMB Mobile FAQ

Is UMB Mobile free?
Yes. The app is free, in all 1 country it sells in, and it sells nothing inside it.
Does UMB Mobile have a free trial?
No. None of its offers (US) come with a free trial.
What are the best alternatives to UMB Mobile?
Arvest Mobile Banking App (4.8 from 265,265 reviews), Commerce Bank for iPhone (4.7 from 149,100 reviews) and Wings CU (prev. Ent) (4.8 from 58,408 reviews).

UMB Mobile download

Last updated 5 months ago.

UMB Mobile sells in 1 country. It was released 15 years and 3 months ago, on 6 Jul 2011. It holds a 4.3 rating from 3,080 reviews.

Supports 4 languages: English, Portuguese, Chinese, Spanish.

How much does UMB Mobile make?

Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.

Revenue < $5,000
Downloads < 5,000
Open the full UMB Mobile analytics Revenue and downloads month by month, all 1 countries split out, and every product's share and trend