Trumark Credit Union
Personal and Small Business
How much does Trumark Credit Union cost?
Prices are current as of 12 Sept 2026.
Trumark Credit Union has no in-app products on record in the United States.
10+ alternatives to Trumark Credit Union
| Trumark Credit Union |   WSFS Bank |   PSECU Mobile |   Citadel Mobile Banking |   American Heritage Mobile App |   PFFCU Mobile Banking |   Philadelphia FCU Mobile |   Univest |   Freedom CU (PA) |   FMFCU Mobile App |   American Heritage VideoAdvisor | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.7 | 4.8 | 4.8 | 4.8 | 4.9 | 4.7 | 4.8 | 4.8 | 4.8 | 4.7 | 4.6 |
| Reviews | 1.7K | 39K | 32K | 25K | 24K | 22K | 15K | 8.7K | 5.7K | 4.4K | 1.3K |
| Released | 2022 | 2011 | 2017 | 2012 | 2022 | 2015 | 2012 | 2019 | 2019 | 2018 | 2020 |
Trumark Credit Union reviews
4.7 out of 5, based on 1,666 reviews.
What people like
- New design looks cleaner and more modern
- Transferring money between accounts works reliably
- Customer service is excellent and helpful
What they complain about
- Mobile check deposit often fails or rejects checks
- Pending charges do not show in the app
- App crashes or refuses to load on phones
- Privacy policy collects too much unnecessary user data
need updated version!!!
i like this app a lot it is easy to use and convenient. my only problem is that there used to be a widget you could put on your home screen but then i updated my phone and its gone now ☹️ please please please update it so it can work for the latest update because i LOVED that feature!
New Update Heating Up My Phone
Once the new update of the new purple look app hit, my phone starts to really heat up when I open it. And it stays hot a long time after I close it. What’s going on? It’s making me wonder if you guys are doing some sneaky stuff in the background of my phone. Please fix this.
No mobile check deposit
Since update I no longer can make a mobile check deposit
Disorganised union
How incompetent do you have to be to lose a new member all because you haven’t verified their online account in days, this is a big representation of how unreliable you’ll be
Excellent Service
I have been with Telco than Trumark for my entire lifetime. I Never have complaints and they have the best customer service! Excellent service!
Won’t even load
For some reason, even after deleting the app and reinstalling it. The app itself won’t even load anymore for me. I would try and open and it’ll show “TruMark” and then just close out back to my Home Screen. This is ridiculous.
Zelle
I thought Trumark has the Zelle feature, but when I log on mobile bank it is not there Jeff
Dysfunctional
It is a good app to see you account balance but when it comes to transferring money it is a hit or miss. My credit card is due tmr and the app is saying “unable to display your information at this time try again later” later when my credit card bill is late? Unbelievable unreliable in such an important aspect.
Nicer but a little disappointing
The new app has a nicer layout and I think it’s just as easy to navigate through. I transfer money between accounts all the time and that’s still working properly! My only issue is that PENDING charges do not show on my accounts so it makes it easy to potentially overdraft my account! I need to be able to see what is pending and what the current balance is with the pending charge- and not thinking that the money is there or the charge didn’t go through.
Errors all over the app
I was happy to see the app was being upgraded. However, the changes are not good. The main account page is hard to understand if you have multiple accounts. You can’t organize or sort. There are no advanced visualizations to see money allocations. The searching is horrible. The process of buying CDs just got 100% worse. As a long time customer, this is the first time I am considering switching. You need to get it together fast!
Nice Work, One Request
You all are clearly hustling to make this transition work! Thank you! Love the redesign…one request: Is it still possible to do an external transfer right to a credit card like before? I saw every account except my credit card in the “to” drop down menu. If not I’d love that feature back! Thank you!
Mobile Deposit is Glitchy
No matter what I do, my mobile deposits are rejected for not using a dark background - and I’ve tried several back backgrounds with no success. I’ve made sure checks are legible, lit well, and all edges are within the guidelines. I just about only use this app for this purpose - making it relatively useless to me.
Nicely done
Been a TruMark member since 1988. The app is clean and easy to use. The additional security is a nice touch.
Constant “application error”
After attempting to update, remove and download again I giving up!! When it works, great!! When it doesn’t, so inconvenient
Much needed upgrade! Better than before!
This app was in need of an upgrade and I’m just glad that it finally got the facelift it needed! I’m still navigating the system but so far so good! I like the new interface, much cleaner and easier to work through. Modern look and capabilities. No lagging or crashes so far. Fingers crossed! Thanks @TruMark for listening to all the feedback that came in and finally making a change.
App Needs Work
Unable to make electronic check deposits via iPhone using the app. It doesn’t access the camera properly when you try to take a picture of the check. It does work on iPad, but isn’t without issues.
New layout
The new layout is extremely ugly and very confusing. It just looks like a whole cluttered grid mess with your available balance and current balance. This was a big mistake on their part. I thought we were gonna at least get one main account that shows the balance without all the extra Confusion. I don’t like the new layout :(
Review
I love banking with Tru Mark but where they lack is their app. It’s an ok app, at best. It’s to be expected that a small time credit union might not have the best app but, the features should work at all times. Just upgraded my phone to the new IPhone 14 and you can not use the mobile deposit with the phone. Other than that the app is fine. Hopefully it gets updated quickly.
took my zelle away
i use zelle all the tjme and it randomly just took the tab off of my account really frustrating and now i have to change banks again.
Festers that were removed, inability to store multiple accounts w/facial recognition and bill payer
I have to sign into my child’s SSDI account separately where I use to be able to see it, and mine, when I signed in. Now, I call the bank because it doesn’t store multiple account and passwords under facial recognition. I use to be able to send a message, for less urgent matters. That feature was removed however, there is a chat feature that is confusing because when you attempt to use it you only know it’s closed when the feature doesn’t open. My husband noticed, with bill payer, it’s not seamless. You need to click through screens/tabs to get what was on one screen previously.
Privacy is important
In looking at the privacy section in the iOS App Store I see Trumark is collecting a lot of information that doesn’t seem necessary to administer banking. What are they doing with this info? Is the third party app developer getting access to this info? Are they providing it to third party advertisers? I’ll be deleting the app until what they collect is more in line with what they need to know to administer banking and not everything else they collect. My data is my data not your product. Update: the developer contacted me via email with a blanket response stating in part “We collect information that can be used to enhance the products and services that we offer you” However, they are collecting things that have no bearing whatsoever on any of the services they are providing. Further, they provide a link in the emailed response to “contact the developer” but of course the link doesn’t work. Not a good look Trumark. Until they change their collection policies I can not have this app on my phone.
App is OK. The rollout was atrocious
App is similar to the previous one. Looks a little nicer. But you are also signed out of any accounts you added. Also the rollout… to change the passwords of your users and lock accounts with very little notice… I think someone needs to answer for this. I had to go into my local branch following the rollout and was told that this was a very frequent occurrence since the new app was released. That’s a horrible user experience and one that needs to be acknowledged. The Credit Union itself is great. But not having any access or knowledge to your financial accounts because of an an app that looks and functions almost exactly like it’s predecessor was infuriating and it should be addressed.
Horrible
This app is very outdated compared to most other banking apps. Since I have had my account which is a few yrs now the app has a ridiculous amount of application errors occurring on a daily basis causing users to not be able to view their accounts when they need to.
New Credit card company and now no running balance
Loved the app for my credit card until they recently changed CC processing company. Running balances no longer show for credit card. And returns are showing as charges instead of credit while they are in pending status!! It will get corrected when it posts but it is showing incorrectly while pending. Please fix these issues ASAP!!!!
What is the point?
“Finance your car through TruMark Financial Credit Union and pay your loan online or with our mobile app.” [downloads app and logs in.] “Your loan is not eligible for online or mobile payments.”
Trumark Credit Union FAQ
- Is Trumark Credit Union free?
- Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
- Does Trumark Credit Union have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to Trumark Credit Union?
- WSFS Bank (4.8 from 39,141 reviews), PSECU Mobile (4.8 from 32,220 reviews) and Citadel Mobile Banking (4.8 from 25,005 reviews).
Trumark Credit Union download
Last updated 2 months ago.
Trumark Credit Union sells in 175 countries. It was released 4 years and 4 months ago, on 5 Jun 2022. It holds a 4.7 rating from 1,666 reviews.
Supports 2 languages: English, Spanish.
How much does Trumark Credit Union make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.