HelloFresh: Meal Kit & Recipes
Delicious and Quick Recipes
How much does HelloFresh: Meal Kit & Recipes cost?
Prices are current as of 9 Oct 2026.
HelloFresh: Meal Kit & Recipes has no in-app products on record in the United States.
10+ alternatives to HelloFresh: Meal Kit & Recipes
| HelloFresh: Meal Kit & Recipes |   Tasty: Recipes, Cooking Videos |   Factor_ Prepared Meal Delivery |   eMeals - Healthy Meal Plans |   Blue Apron: Meal Kit Delivery |   Home Chef: Meal Kit Delivery |   Green Chef: Healthy Meal Kits |   Hungryroot: Healthy Groceries |   CookUnity: Meals by Top Chefs |   Chefs Plate: Easy Meal Planner |   Dinnerly: Meal Kit | |
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| Rating / 5 | 4.7 | 4.9 | 4.8 | 4.6 | 4.7 | 4.8 | 4.7 | 4.9 | 4.8 | 4.6 | 4.7 |
| Reviews | 623K | 685K | 253K | 53K | 42K | 34K | 31K | 28K | 18K | 17K | 11K |
| Released | 2015 | 2017 | 2020 | 2013 | 2015 | 2015 | 2021 | 2021 | 2016 | 2020 | 2018 |
| Monthly price | — | $3.99 | — | — | — | — | — | — | — | — | — |
| 3-month price | — | — | — | $37.49 | — | — | — | — | — | — | — |
| Annual price | — | $34.99 | — | $59.99 | — | — | — | — | — | — | — |
The going rate for each plan in United States, in its own currency, shaded from the cheapest price on the row to the dearest.
HelloFresh: Meal Kit & Recipes reviews
4.7 out of 5, based on 622,711 reviews.
What people like
- Meals are easy to cook
- Food tastes fresh and good
- Delivery drivers are very helpful
- Good portions with leftovers
What they complain about
- Charges you even after you cancel
- App crashes when skipping deliveries
- Customer service is unhelpful and slow
- Missing ingredients or wrong items arrive
Southwest Tacos
The recipe was easy to follow, RAVE REVIEWS from my fussy husband! Will definitely order again. I ordered beef instead of pork and the quality was superb.
Skip a week but crash
Every time I go to the page that skips a weeks delivery the app just crashes every time. It been like this at least for a few months I’ve had to go to the desktop site to make it work
Great program
I have been using Hello Fresh for years and enjoy the options
Issue with loading up menu
Your app has an issue for weeks where I am unable to edit my meals for the upcoming weeks. It always fail to load the menu. Also your system appears to always default to the cheapest cost ingredients and there is no way for me to set my default preference. Because I am unable to edit my meals due to your app faults, I will continue to skip the weeks.
Pretty buggy and basic
The app has improved in some ways over the years, but the push notifications settings just don’t ever seem to take. They’re very sporadic and there’s nowhere in app to manage them with proper complexity. I have the “weekly reminder” turned on to remind me to pick my meals before the cut off. When does the app decide to remind me (if it decides it feels like it that week): late in the evening the day of the cut off. Now so that I’m not stuck with getting the auto choices I have to set my own recurring alert outside of the app. Please can you explore fixing this? E.g. giving options for reminders like 2 days before or 3 days before etc. maybe a bug fix for push notifications in general because I actually don’t get any at all and I have them all turned on.
Hello fresh
I’ve had a couple of boxes now and all the meals have been delicious, fresh ingredients to cook with really good portion size always got left over. The cooking steps are so simple to follow and it’s all nicely packaged and organised really happy with my orders 😄
Account Activation = Automatic Box/Charge
I downloaded the app and activated an account just to browse the boxes. I decided I wasn't interested and canceled the subscription within 30 minutes. To my great surprise, I received a box today. I checked and I was charged for the box. I called customer service twice and was told that my cancellation date missed the cutoff date for the box. I could not possibly have met the cutoff date, since I didn't activate and cancel until after it. TLDR; Activation of account resulted in automatic charge. Don’t download the app to browse boxes like I did.
Love it!
App is easy and convenient. The deliveries keep me out of the store most of the time! Just what I need, nothing more, nothing less! There have been some stumbles since the move they are going through but I am keeping the faith. One the greens got destroyed and a few times I was missing ingredients or the directions. Wish there was a headquarters in CA with all the amazing veggies & fruit we have here! The sauces are amazing and the meals are filling. I love learning new skills in the kitchen, Thank You HF!
Long Time User No Longer
I’ve been using HelloFresh for about five years now. I no longer need it as my household size has decreased, shipping has increased and portions seem to be smaller. It just makes sense to cancel. Been trying to cancel my subscription for two days and the only link to the cancellation page is not working.
The food is good but not worth it
Company advertises helping you save money. I spend WAY more on boxes than I do when I just order groceries and meal prep on my own. The company feeds off of miscommunication and misconceptions. They offer “free boxes” but spread it out over several boxes and the deal expires soon if you have to skip a week for any reason. Redeemed “free breakfast for life” just to be told the breakfast was sold out. Gave someone a referral code, they signed up, now Hello Fresh is telling me that doesnt count towards me earning rewards. “You only need salt, pepper and olive oil” but half the recipes require butter.
Curious Customer-Potentially
Will you / or do you offer small portions that are not necessary to be reheat-in? What are cold food go to snacks / meals? Thank you for your service 💗
Scummy
Very frustrating trying to cancel they use misleading graphic design to they to trick you into clicking the wrong button, very scummy
exceptional Delivery driver
The delivery man went above and beyond-he should be commended. He helped me with a garbage bin that had overturned during a thunderstorm and placed it back on the tree lawn for pickup😃
Very hard to cancel
It is very hard to cancel from the app and they do not refund appropriately for spoiled ingredients.
Mrs
Only ok
Hassle Free
No more “What’s 4 Dinner??”
Stole from my family
The game is: you put your card in and they start charging you weekly no matter what. It doesn’t matter if you didn’t hit “order”, and it doesn’t matter how much you call and chat with them (always a call center where communication is difficult, they can’t find this extra charge or that one, and their resolution team, always a random guy posed as “Art”) you won’t get any money back. They stole $260 from us and we never ordered anything to begin with. Don’t bother calling or chatting with their customer service, to get you frustrated and wasting time is the point of their game. You must go through your bank and dispute. Hope this helps someone make the choice not to bother with them.
Yet another update
I love hello fresh but annoying how often this app needs to be updated and that you can’t continue until you update
Not all it’s cracked up to be
The recipes are fine, but the cost just doesn’t justify not shopping for groceries yourself. At full price, it’s healthier, but not cheaper, than fast food. It’s difficult enough to cancel that they want you to just keep skipping if you don’t want it anymore bc if you forget to skip, looks like you’re getting more food. Cancelled and deleted as soon as they associated with Meta Ray Bans.
Great product, poor app
I love HelloFresh but the app has gone downhill. It is so buggy and difficult to use now. There are constant issues like unable to change delivery dates, load times, overriding changes. Please improve your app experience!
Delivery
Excellent delivery service
Tired of these pointless updates!!
I’m tired of being forced to update EVERY TIME I OPEN THE APP!
Excellent box meal kits
Been ordering from hello fresh consistently for over 3 years. Apart part from uncommon missed items, which they compensate you if you ask, and getting veg past its best, but it does happen. Overall it’s the one of the best box meal plans I’ve used. PLEASE BRING BACK THE TIMER HELLO FRESH!
Food is good, App is not
We have been happy Hello Fresh customers for almost 3 years. We love the food. Quality is high and delivery is reliable. The app, however, just keeps getting worse and worse. It is cluttered with distractions and pop-ups designed to up-sell you every week. I just want to pick my damn meals. I don’t want to add extras. I don’t want to refer a friend for a “free meal”. I don’t want to click 5 times to confirm my selection. I don’t want to learn a new app interface every 3 months. I just want to pick my food in peace. Get out of your own way.
Harder to use ….
This update has made it harder to find meals I like … so gave up and skipped the week instead.
Hello
Very happy
Predatory App Bugs
The app is apparently buggy on some phones. I selected “skip” for my next meal in the app and was charged anyway. So I used the “chat now” feature and was told that I had in fact skipped a week but it couldn’t tell me which week was skipped. When I called customer service they said there was no skip at all and that a refund was impossible.
Would be great see favorite meals when I order
I always felt what’s the point saves food as favorite if doesn’t show it when I choosing dishes for next orders. The app didn’t worked so logged in via chrome and just realized it can show favorites and dishes which you gave 5stars. It would be great if that important future would work with the app, as I prefer that one instead of browser. Pls add this to it!
Great idea poor execution
We were customers years ago and stopped because we had kids, one of whom was very picky so he wouldn’t eat the meals. They’re older now so we started back up. Our second order we felt something off when we all felt sick and opened the second meal in the order and found the chicken was rotten. Checked the other bag and same issue. The convenience is awesome but not worth poor packaging and QC that leads to illness.
Can’t get it right
HF can not get it right as far as making sure the recipe cards are with the order. And the ingredients Also extra ingredients which is nice. I’m cooking for 3 with enough ingredients for 4. Nice to split into smaller portions for lighter eaters. Or lunch the next day.
Phenomenal
I would love for there to be drinks included in the boxes
Please Beware!!
Horrible app, horrible company, and they steal your money! I have been constantly fighting with Hello Fresh about my account cancellation and still getting charged, they tell me they have no info and that should not be happening, yet every time I dispute a charge they supposedly have information that goes against me??? But every time I ask them they sayẠạ that's our bad we have no record of charges." Done with this BS!! Do yourself a favor and do not try out HelloFresh, you'll be out $100 + and get zero boxes....
Free boxes
It’s a shame Hello Fresh can’t reward loyal customers by giving free boxes to the customer rather than getting people to sign up all the time. Otherwise the food and variety suits my lifestyle.
Convenient but ran poorly.
The whole experience is convenient and the food is good however it’s ran with seemingly little quality control. Rarely is anything delivered that doesn’t have ingredients missing, occasionally the main part of a meal in which case they’ll put a token gesture into your account and your left having to replace the part that was an issue destroying any convenience in the first place.
Not the same
The quality of HelloFresh has gone downhill. I've been using them since 2018 or 2019. Now it seems the boxes are always missing something - a wrong ingredient or omitted ingredient, no recipe/instruction cards, OR I receive bad ingredients. I have received moldy onions and tomatoes, and packages popped open like shredded cheese and not wanting to risk using them. The price has recently increased and it just doesn't feel worth it anymore.
Incredible packing in the extra high heat
Thank you HelloFresh team for the extra ice packs in between my meals. I love that you care about food safety and considered the high NJ heat. Everything was ice cold upon arrival.
Terrible Company
Does not care about its customers at all. Genuinely will not try to help you or anything. Do not order from them.
No pork
Thank you for your service. However, I thought I had previously mentioned that I don't eat pork or any pig meat. But this morning's order arrived with a pork steak in the box. Please, no pork, bacon or ham.
The App is unpredictable
The app just seems to glitch out every so often, it never used to be that bad. While it’s very straight forward to use when it works, the app has been repeatedly glitchy for the past for months and no update seems to resolve it.
App glitches
I love hello fresh, have used for years. But the app has regular glitches unfortunately. A large glitch last week which I reported successfully. But it just kept adding 5 random meals to my basket, none I had picked and equalling £60!! I know tech can be tricky but the app could function better
Amazing Customer Service
I made a mistake and my order went to the wrong house. I didn’t realize when the order was supposed to be delivered yet so I didn’t even notice. When I did finally notice, my next box was supposed to be delivered to the wrong house again in 2 days. I told them I realized my first box couldn’t be refunded, that was my fault but could I either change the address in time for the one in 2 days or could the refund me. The first person I spoke to said no due to their policy that you have to make changes in 5 days. I was so so so upset. Because I would be losing 6 meals and $120 and needed that money to buy food. Anyway, I got to talk to the resolution team and they were so kind and refunded it all. I’m literally crying because I couldn’t have afforded to get new groceries if not. I had cancelled my account when they said they couldn’t refund me because I literally couldn’t afford more money taken out right now but since they did this, I will be starting it again. Both the original customer service person and the resolution team were kind and I know they were just doing their job when they said no but I’m so happy they were able to fix it. I never make reviews but I’m so happy right now.
PREDATORY CANCELLATION SCHEME
BE AWARE •if you cancel your account, they will attempt to offer 50% off your next order and ask for your permission to reactivate your account. THEY WILL CHARGE YOU without your consent and send you an unauthorized box. This company is predatory, has poor ingredients and issues with boxes (packing issues, SMELLY ROTTEN MEATS). I strongly advise to pick another company.
Meals
Would like to have the option to swap salad for veggies
Shame they use Evri
Use to love HelloFresh and the app works well. But not ordered from them since they moved to Evri (parcel lost, damaged or stolen). If they stop use Evri, I’ll happily start ordering again. The one issue with the app is if you add a comment to why you’re skipping due to a delivery issue, the app crashes.
Don’t like new changes
The new changes to the app make it difficult to change meals or meal plans. You could easily switch meals out before and now you can’t. It will also default back to the preplanned hello fresh menu items that hello fresh chose for you even though you may not want those items. It is very difficult to switch things around now and choose other options.
Veho Delivered
Please continue using Veho to deliver food & not FedEx!!!! Veho delivered my box safely and without destroying the box. The ice blocks were only half melted!!!👏👏👏
Over charged
I canceled my service, but they still proceeded to send a box of food. The box contain steak. The steak was busted open, and there was steak blood all over the entire package. It smiled so awful. Additionally, they’re trying to bill me for this package they sent without billing me and they also added a charge for some gourmet lunch box that I have no idea what they’re talking about cause not only did I not receive it I never ordered it. I have tried reaching out to customer service only to get put on hold or hung up on or the chat freeze. I’m so frustrated with this whole situation. They are trying to charge me about $170 for ruined food, and something I did not order or receive.
Getting in contact
Impossible to communicate with this company. Sooo frustrating. Can’t change my menu Will probably get food next week which I don’t want to order. Very sneaky
Bugs in update
Can’t change or choose my meals by 11:30pm tonight as the app and website is down !
Recipe Card FAILS
I have been a loyal customer of HelloFresh for *years* and prior to today might have been able to give full stars. But I just received my latest box and two of the recipe cards are for meals I did not order nor receive. I have previously contacted Customer Support about the importance of getting recipe cards as I do not cook with my phone in the kitchen. Two missing recipe cards means two fewer stars for this service I really want to love but currently hate.
HelloFresh: Meal Kit & Recipes FAQ
- Is HelloFresh: Meal Kit & Recipes free?
- Yes. The app is free, in all 174 countries it sells in, and it sells nothing inside it.
- Does HelloFresh: Meal Kit & Recipes have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to HelloFresh: Meal Kit & Recipes?
- Tasty: Recipes, Cooking Videos (4.9 from 684,582 reviews, premium from $3.99), Factor_ Prepared Meal Delivery (4.8 from 252,935 reviews) and eMeals - Healthy Meal Plans (4.6 from 52,918 reviews, premium from $37.49).
HelloFresh: Meal Kit & Recipes download
Last updated 2 days ago.
HelloFresh: Meal Kit & Recipes sells in 174 countries. It was released 11 years and 2 months ago, on 27 Jul 2015. It holds a 4.7 rating from 622,711 reviews.
Supports 9 languages: English, Danish, Dutch, French, German, Italian, Norwegian Bokmål, Spanish, Swedish.
How much does HelloFresh: Meal Kit & Recipes make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.