Busey Mobile



How much does Busey Mobile cost?
Prices are current as of 12 Sept 2026.
Busey Mobile has no in-app products on record in the United States.
10+ alternatives to Busey Mobile
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| Rating / 5 | 3.6 | 4.8 | 4.8 | 4.6 | 4.9 | 4.8 | 4.8 | 4.7 | 3.3 | 3.5 | 2.0 |
| Reviews | 2.1K | 196K | 25K | 10K | 8.1K | 6.5K | 3.8K | 1.5K | 104 | 99 | 80 |
| Released | 2025 | 2015 | 2013 | 2016 | 2014 | 2012 | 2018 | 2014 | 2015 | 2017 | 2020 |
Busey Mobile reviews
3.6 out of 5, based on 2,106 reviews.
What people like
- App is easy to navigate and intuitive
- Strong security features protect against fraud
- Bank offers helpful technical assistance by phone
What they complain about
- New app is harder to use than old one
- Can no longer add notes or labels to transactions
- Text alerts for purchases are less detailed now
- Customer support messages often go unanswered
Home bank
Always ready for us!
Terrible
Terrible update. Feels like a downgrade. Cannot switch between users without completely signing out. Not very user friendly. Please give us the old app back.
Busey is the best!
No glitches and always right on top of any phish looking actions o. My account. A real person calls!
Terrible upgrade
I HATE the carousel for the accounts. I want to be able to see all my accounts at once, not scroll through them. Also bill pay is SO MUCH worse!!! It takes twice as long to pay a bill and is so hard to navigate versus the old app.
My review
I had a hard time finding out how to use it… doing better now
Marilyn
Love it
Hate it
Overly complicated
Zelle weakness
The new app does not support QR codes to verify a recipient. The Zelle limits at Busey are low for security reasons and if you send money you’re asked 2x to confirm the recipient but then there’s no support for one of the most basic security features.
Bring back the old app!!
I’ve been a busy customer for well over 25 years, a mobile customer for I don’t know how long. This update was almost a backward step instead of forward. It’s harder to navigate and you can no longer receive detailed text messages regarding transactions on your account. You get vague messages with transaction ID’s. I used to be able to get a text message for every transaction with the detail of who and how much via text and now all I get are random consolidated messages. Not helpful at all. I also used to be able to put a memo or tag on transactions so that I could identify them when looking back and while it does, let me do it at the transfer level, it is very, very difficult to find if at all once the transaction has happened - that is absolutely no good. I hope someone’s actually reviewing these reviews. Bring the old app back.’n
Other Busey App Was Better
This app is fine and gets the job done. But it’s clunky and doesn’t feel smooth. You cannot rearrange the home screen. Certain screens you cannot back out of and have to hit the dashboard button and start over. Other times it forces you to the dashboard and starts you over. You cannot search a transaction by dollar amount, this is a HUGE oversight and has been a major flaw in all their apps since inception. It’s a bank and you cannot search by dollar amount? Boo. Pending debits don’t seem to reflect in “Amount Available” or in the home screen recent transactions until after it posts. On iPhone, it does not show the red notification number on the app icon. It works. Could be much better. All that said, Busey is a great bank and I have been doing business with them personally and commercially for decades.
Rebel
Good service
Face ID has issues
The new app has issues logging in with Face ID. Takes a long time to log in and many times says, “An Unknown Error has Occurred” and you have to put in your password credentials. Also, the BillPay functionality takes you to another site that lists all of your payees first, then it lists your last payment stream. That is backwards to me. This is in addition to all the other comments about this new app. Not sure who did the UE acceptance on this, but it wasn’t very thorough.
Could be better
The old app had more options and was easier to navigate. They dropped the option to have a text sent to you when a purchase came directly from your checking account. Now they only have the option to receive a text when purchases come from your debit card. I miss having a text for all purchases, please bring it back.
Nope
New is not always better. This app is not good. Nothing but issues since “updated”. Charges stay in pending status for 4-5 days. I’ve gotten no replies to messages.
Okay
New app is decent so far. Only issue is prior app you were able to adjust the account displays to total cash. Also, linked accounts became disconnected and had issues reconnecting with plaid. Overall, I like Busey as a regional bank. However, their interest rates on accounts are terrible and if they get any bigger I will probably move my accounts to a different financial institution.
Rating
The app has been great at this point I have not run into any problems.
Should’ve kept the old app
Very bad user interface. I don’t know why they decided to change from the old one. Can’t even list basic features like owner of the account, co-owner, etc. The old app also showed pending transactions and now you have to click through many things just to find them.
It’s ok
I preferred the old app. It was much more user friendly and simpler to read.
Nope
I like the previous app better.
Withdraw fee
Stop taking my money from me after I take some out. The withdrawal fee has to go down. It’s my money and I can do what I please with it. You guys are the only bank system that basically robs their customers with the withdraw fee. Trust me. I ask around and it’s annoying. My honest opinion. Other than that, I have no problems, thank you have a good day.
My journey to Busey Mobile
At first I was in panic mode, but after taking deep breaths I figured it out and yes it’s a learning curve. Also figured out the basics of bill payments Change at my age finds bumps in the process learning is possible I’ve come to realize. Now I’m relatively capable of navigating Busey Mobile app. POV Busey has very intelligent helpful technical assistance by phone or online I believe Thanks Busey Mobile Teams Gary
Transaction Label
The ability to label transactions is no longer available. The absence of this feature leaves no means of creating a human readable version explanation of the cryptic transaction names. The process of transferring money between accounts now requires more steps. Previously, money could be transferred with only the need to specify the destination and the amount.
Good, but . . .
The daily interest and the accumulated interest on IRAs, CDs and Savings accounts is NOT a part of this App. like the regular BUSEY App. Sorry!
Access issue
New app required deleting old, but can’t download new. Having to access via App Store every time.
It’s just ok
Alert settings aren’t as flexible as the old app. Not enough options. Messaging for help is awful I’ve messaged for help to set the alerts I need on my Accounts several times and have never received a reply. Really believe Busey could do better
Best Bank
I’ve banked with Busey for 24 years and they have helped me understand how to use the bank to help me build my personal wealth and be proactive with my accounts.
Constantly resigning in
Never remembers me. I have to constantly resign into my account. Very unimpressed, considering changing my banking due to this app
Missing feature?
I no longer see a place where you can enter notes about transactions. This was very useful. I hope this is going to be brought back. Also when I tap on the provide feedback link, the screen just goes dim and takes you to a page to provide feedback but you can’t actually do so🤷♂️ it’s also annoying that you can’t zoom in on check images. Previous app so much better
Not as easy
This just isn’t as easy as the old one. Liked the other better.
Seamless Transition
Improved platform and improved user interface. Easy to navigate
It opens.
It opens, that’s about all I can say about it.
Prefer the old app
I don’t like the new app. It’s confusing and I can deposit cash into my account but it doesn’t show it as available in my account for a day or two. I prefer the old app
Busey New App
Not as simple as the other one. Too busy
GM
New app is very much improved. Easier to use and more intuitive.
Transactions appear then disappear
One of the main purposes of a mobile app is to be able to check your transactions & balance quickly. Many times I have noticed that transactions that showed previously disappear with no explanation. I have no trust that my balance is correct given that I can’t trust that it’s showing everything correctly. The transactions do reappear at some point. This is totally unacceptable for a “new & improved” banking app. Absolutely horrible!!!!
Convenient and user friendly!
😁
Jim
Bad
Not bad!
Convenient
Absolutely awful I WANT THE OLD APP BACK
Literally f to whoever you guys sold out, the new app sucks is so much slower, horrible layout, lags, ugly to navigate. Wow dude I hate this app I am thinking about switching banks because the app is genuinely soo terrible. Whoever designed and approved this should be fired I mean good god this is awful
Busey Mobile FAQ
- Is Busey Mobile free?
- Yes. The app is free, in all 2 countries it sells in, and it sells nothing inside it.
- Does Busey Mobile have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to Busey Mobile?
- Elan Credit Card (4.8 from 195,634 reviews), First Community CU (MO) (4.8 from 24,646 reviews) and CEFCU Mobile Banking (4.6 from 10,429 reviews).
Busey Mobile download
Last updated 1 month ago.
Busey Mobile sells in 2 countries. It was released 1 year and 3 months ago, on 23 Jun 2025. It holds a 3.6 rating from 2,106 reviews.
Supports 4 languages: English, Portuguese, Chinese, Spanish.
How much does Busey Mobile make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.





