Heartland Bank Mobile Banking
Finance

Heartland Bank Mobile Banking

Heartland Bank and Trust Company

How much does Heartland Bank Mobile Banking cost?

Prices are current as of 12 Sept 2026.

Heartland Bank Mobile Banking has no in-app products on record in the United States.

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Rating / 54.84.64.84.84.74.84.83.64.94.02.1
Reviews6.5K10K9.6K5.1K4.1K4K3.8K2.1K3622520
Released20122016201220162013201420182025201520132025

Heartland Bank Mobile Banking reviews

4.8 out of 5, based on 6,492 reviews.

What people like

  • Customer service is friendly and helpful
  • Great for remote banking access
  • No minimum balance fees on checking
  • Interface is easy to navigate

What they complain about

  • Mobile check deposit fails constantly
  • Zelle feature is missing or hidden
  • App crashes and glitches frequently
  • Login security causes constant frustration
★★★★★ United States · v4009.1.1 · 11 Sept 2023

Iyhartman

Great

— Mikeyizzy

★☆☆☆☆ United States · v4021.1.3 · 22 Jun 2026

App Frequently Does Not Work

I have noticed the app very frequently does not work. Sometimes it is very slow. Other times it’s “scheduled maintenance” that just suddenly happens, and you can’t log in or transfer money which has left me stranded multiple times without money in my checking. I do like the app layout but the functionality of the app is very poor.

— parker.crow717

★★★★☆ United States · v4012.2.0 · 21 Mar 2024

Wish List

I would love to have real time debit card usage notifications sent to my phone every time my debit card is being used. It is a way of knowing if your card has been captured and someone is attempting to use it. I get real time notifications when I use my Apple Pay, it would be great to have it with my physical card.

— Gdkramer

★★☆☆☆ United States · v4019.0.3 · 17 Dec 2025

Zelle does not work

Heartland just responds to all the comments about Zelle not working with a link to instructions that tell you to select options that just AREN’T THERE. That’s why people are saying it’s not working! Re-reading the instructions about nonexistent options does not help, and when am I supposed to call between 8 and 5 when that’s when I’m at work all day? The mobile deposit, as others have stated, has been horribly glitchy as well. It’s 2025 and I need to be able to use an app to bank. I am seriously considering switching banks because of these continued issues.

— Heatherks_

★★★☆☆ United States · v4018.0.0 · 25 Jul 2025

Where is Zelle?

Since Zelle is becoming accessible exclusively through bank apps, I was relieved to see that HBT was added to the list. Unfortunately, Zelle is nowhere to be found in the HBT app. On its website, HBT has steps to find Zelle by going to the transfers tab. I have scoured the app and Zelle is nowhere to be found. My app is updated and everything. Lost a star for it being impossible and not intuitive to find, and another one for it being missing altogether.

— PuzzleWizardSam

★★★★★ United States · v4009.1.1 · 8 Sept 2023

Opening up my account

Linda Kidder is the best! She is so awesome and broke down everything I needed to know as simple as possible. Everything was everything and went smoothly as possible! I.B_Brii

— I.B_Brii

★☆☆☆☆ United States · v4020.2.0 · 29 Mar 2026

can’t login ever

app is so buns I have to make a new password everytime I open because it makes me?

— lakshdjjdmdjf

★★★★☆ United States · v4009.0.0 · 4 Aug 2023

Very Friendly Customer Service Reps

We have been with Heartland when they opened . Love the personality and welcoming atmosphere that we receive every time we visit the bank . Sincerely : Mr G

— DANSWERMAN

★★☆☆☆ United States · v4018.1.1 · 4 Nov 2025

Mobile deposit doesn’t work anymore

This app used to be great. Still allows you to check your balances and transactions but mobile deposit was the only thing I used it for so now it’s useless to me.

— Cherry_Darling

★★★☆☆ United States · v4009.2.0 · 24 Sept 2023

Online activity

When a check is cashed I should be able to see the check number in the memo note for reconciling my check book purposes it would make things a lot easier instead of trying to load an additional screen to see the transaction details. I’ve used many banks in the past and I like this one because of the low fees and interest checking however I don’t like the online/mobile banking setup

— thank you C.O.

★★★★★ United States · v4007.2.1 · 8 Jul 2023

Easy

I love this feature because my bank is not near me and I can do anything at a distance. It is also very easy.

— sschwaby

★☆☆☆☆ United States · v4020.1.1 · 20 Mar 2026

Mobile check deposit still does not work

3/20/26 - had 10 checks to deposit today. EVERY ONE was stamped with my endorsement. First 7 went thru fine. Last 3, “no endorsement found.” It is the EXACT same as the other checks that worked, so this is obviously not me. Whoever is giving this app 5 stars is not using the check deposit functionality, because this is horrible. I’ve reached the point where am giving up and just go to the branch. 6/3/25 - this is really frustrating. I have a Heartland Bank expense check and mobile deposit won’t even accept that check. Again, “there is an issue with your deposit.” What is the issue? Would like to fix it, but not knowing the issue, makes that tough. Please actually have someone try to use this functionality so you can see had bad it is. 5/12/25 + Mobile check deposit still too glitchy. Error message “there is an issue, try again.” Tell me what the issue is so I can correct it, guess I’m going to the branch tomorrow. Posted a review some time ago concerning lack of functionality of remote deposit. Tried today (4/14/22) hoping there would be some improvement. After 5 tries I gave up. Each attempt I received the message “no endorsement found.” Not sure what I can do. The check was endorsed using a stamp as follows: “FOR HBT MOBILE DEPOSIT ONLY. Heartland Bank and Trust. Account #xxxxxx. The entire endorsement was all in caps. If your system can’t find an endorsement from that you may as well take the functionality out of the app. Now I have a check to deposit at the branch (wasting your teller’s time on something I should be able to do at home) that is endorsed for mobile deposit only. Hope I can deposit it.

— Danpopbradley

★★★★☆ United States · v4007.2.1 · 28 Jun 2023

ALERTS!!!!

ALERTS!

— Conthemom

★★☆☆☆ United States · v4016.0.1 · 13 Mar 2025

App and whole backend need help

The could use a much needed refresh to the UI. The login process and pw reset process are a security nightmare. I’m at a point where I am going to close my account and go where the standards for a financial institution are current.

— Shadizzle0420

★★★☆☆ United States · v4009.0.0 · 8 Aug 2023

Heartland bank

Its amazing but if you don’t sign in often you gotta reset password

— Alex_salty18

★★★★★ United States · v4007.2.1 · 20 Jun 2023

Heartland Bank & Trust

Phenomenal small to medium size Bank with excellent knowledgeable customer service, friendly staff, equipment that doesn’t breakdown or have interruptions, cash machines that stay full, free checking with no min balances and competitive rates ! Compared to big box Banks…Heartland Bank is far better !

— Scott - Peoria, IL

★☆☆☆☆ United States · v4018.0.0 · 11 Sept 2025

No More Zelle

I scoured the app for any information about signing up for Zelle and I can’t find anything.

— prettycatboyinthebag

★★★★☆ United States · v4007.2.0 · 3 May 2023

Recommendations

The design is great and easy to navigate. Would suggest looking into adjusting the notification system as they only seem to appear / send upon opening the application itself.

— jayppatel1115

★★☆☆☆ United States · v4013.0.0 · 13 May 2024

Disappointing

Update 5/13/24- The recent update is glitchy and inconsistent. When I can get into it, it frequently won’t let me past the overview/snapshot page. I use Face ID and even after it confirms it is me, I cannot get in to my individual accounts to check the activity. Sometimes it does, but more often it doesn’t work. The live chat couldn’t see an issue and suggested I reboot. I literally had rebooted the moment before I went into the app. Update 1/31/22 App no longer works on Apple devices upgraded to iOS 15.3. HBT hasn’t updated this app in over 2 years. That’s pretty wretched when you consider most people use electronic banking to do just about everything-check balances, pay bills, transfer money, etc. I’m not sure how HBT plans to support their community without this. Very disappointing. Original post: Great if you only want to check balances. Since the most recent update the app crashes and closes if you attempt any transactions. So frustrating!! Not worth using until it is fixed. Other bank's apps do so much more without any hassles.

— Ro8o dog

★★★☆☆ United States · v4005.5.2 · 24 Feb 2023

Add Zelle

The app is pretty good, but needs to add Zelle or extra features.

— camila espinel

★★★★★ United States · v4007.2.1 · 14 Jun 2023

Awesome customer service!!

This institution has grade A customer service. The agents are very knowledgeable and friendly. They call you back if they say they will and they treat your issues and concerns with care. This is a rarity in today’s business world. Thank you Heartland Bank staff.

— A a ron X

★☆☆☆☆ United States · v4010.2.1 · 19 Oct 2023

Terrible App

The app is terrible lately constantly getting an error message while trying to login and now it’s completely down and I cannot accès it!

— Nima2t

★★★★☆ United States · v4006.0.1 · 24 Apr 2023

A suggestion

My bank merged with Heartland so I had to switch apps. One thing I noticed that this app doesn’t have is a way to tell if your debit card is active. My previous app would show it and would give you the option of locking it if you were to lose it. Maybe look into adding those things.

— Valentina Craven

★★☆☆☆ United States · v4005.5.2 · 14 Feb 2023

New app has issues

Can’t get a mobile deposit made from anywhere! I moved last year far from a brick & mortar shop but stayed with HBT because the mobile app worked for me. Then I started having problems with the old app, but stayed because I was told about the new app. Now this…. May have to go with a larger bank after many, many years.

— Kimberly0215

★★★☆☆ United States · v4005.5.2 · 2 Feb 2023

Push Notifications Don’t Work

Really enjoy the new look and layout. However, I set up push notifications on my phone for transactions, purchases, and balance alerts. I will go all day with no notifications, and then all my notifications will flood in at 11PM much past their useful time. Not sure what needs to be done to correct this, but would really like to be able to get notifications real-time…

— Ncp1105

★★★★★ United States · v4007.2.1 · 13 Jun 2023

Great app

Great to have all my banking info at my fingertips. Can check it anytime day or night.

— B Grandpa

★☆☆☆☆ United States · v4010.1.0 · 11 Oct 2023

Worst App

This app constantly logged me out when I shouldn’t have to be logged out. I use all kinds of other bank and financial apps that do not log me out as consistently as this does I’m told it for Security, but why do other apps never have this issue. No landscape mode just portrait mode. Really nice when you have an iPad that you’re trying to use it on !! Its garbage all the way from the front to the back. !

— cyberneil

★★★★☆ United States · v4005.5.2 · 17 Jan 2023

Old

I preferred old system

— Sarah@LOL🥳

★★☆☆☆ United States · v4005.5.2 · 18 Jan 2023

Garbage app

The app and website alone are enough to make me want to switch banks. The “updated” app was released yesterday and I tried logging in after updating. It asked to confirm phone number and email and once I did that it just keeps saying “error” and every pages takes several minutes to load…. Tried logging in on the website and after clicking continue at the same exact phone number and email page I get the error “undefined.” At this point I cannot log into my account at all

— lindax101

★★★★★ United States · v4007.2.1 · 28 May 2023

Credit Card

Credit card functionality is greatly improved!

— KMKripp

★☆☆☆☆ United States · v4009.1.1 · 17 Aug 2023

No landscape availability just portrait 180 degrees.

After struggling to get the landscape capability for three weeks, I have now found out there’s a programmer deleted that version, and No landscape version is available.

— Grumpy Old Fellow

★★★★★ United States · v4007.2.1 · 11 May 2023

Ehh..they are ok.

No complaints I give them a Nod.

— Livewire1007

★☆☆☆☆ United States · v4007.2.0 · 3 May 2023

Transfer is not possible

Trying very hard to transfer money . Customer service not existent. Truly poor app.

— The Nine Tailed Fox, Kurama

★★★★★ United States · v4007.2.0 · 28 Apr 2023

Mobile bank

Love it

— GirlJean

★☆☆☆☆ United States · v4005.5.2 · 1 Feb 2023

This new app is garbage!

The security, and or login procedures are a joke! Sometimes it scans my biometrics, sometimes the app just opens up, sometimes it asks me for my password! I do 100% of my banking on my phone and this app makes me want to switch banks.

— need_a-new_bank

★★★★★ United States · v4007.2.0 · 27 Apr 2023

Excellent Service

I’ve been with you since 1978, and I appreciate the hometown type banking as opposed to the National corporation across the United States. The ladies and gentlemen are friendly, and they have served my needs over the years.

— Lucretiaharmonica

★☆☆☆☆ United States · v4005.5.2 · 23 Jan 2023

Bank customer

New app was installed on January 17, 2023. So far the app is terrible. Hopefully it gets better.

— Gregory Hahn

Heartland Bank Mobile Banking FAQ

Is Heartland Bank Mobile Banking free?
Yes. The app is free, in all 1 country it sells in, and it sells nothing inside it.
Does Heartland Bank Mobile Banking have a free trial?
No. None of its offers (US) come with a free trial.
What are the best alternatives to Heartland Bank Mobile Banking?
CEFCU Mobile Banking (4.6 from 10,429 reviews), UCB Banks (4.8 from 9,556 reviews) and CNB Mobile (4.8 from 5,100 reviews).

Heartland Bank Mobile Banking download

Last updated 29 days ago.

Heartland Bank Mobile Banking sells in 1 country. It was released 14 years and 8 months ago, on 10 Jan 2012. It holds a 4.8 rating from 6,492 reviews.

Supports 1 language: English.

How much does Heartland Bank Mobile Banking make?

Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.

Revenue < $5,000
Downloads < 5,000
Open the full Heartland Bank Mobile Banking analytics Revenue and downloads month by month, all 1 countries split out, and every product's share and trend