Eastern Bank Mobile Banking
Finance

Eastern Bank Mobile Banking

Eastern Bank Mobile Banking

Eastern Bank

How much does Eastern Bank Mobile Banking cost?

Prices are current as of 12 Sept 2026.

Eastern Bank Mobile Banking has no in-app products on record in the United States.

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Rating / 54.84.84.84.94.84.44.54.74.83.03.5
Reviews6.3K737K196K129K18K14K12K6.3K6.1K83650
Released20242010201520222014202320132017201220162021

Eastern Bank Mobile Banking reviews

4.8 out of 5, based on 6,318 reviews.

What people like

  • Bank staff are friendly, helpful, and quality service.
  • Paying bills and doing basic banking is super easy.
  • New app design is clean, simple, and easy to find things.

What they complain about

  • Mobile check deposit often fails or is hard to use.
  • You get no alerts for debits or unauthorized withdrawals.
  • App looks tiny and broken on large tablets like iPad.
  • Text fonts are way too big to read details.
★★★★★ United States · v14.2.8 · 21 May 2026

Myrtha

Paul

— myrtha paul

★☆☆☆☆ United States · v15.0 · 12 Aug 2026

Worst app there is.

Even though I like the bank, I don’t recommend the app. I had to go through the sign in process several times during a month vacation in Morocco. I didn’t have access to check my balance which prevented me from enjoying my time with my kids.

— ForPal4ever

★★★★☆ United States · v15.0 · 31 Jul 2026

Need debit alerts

Still no alerts on debits except for checks cleared. Please add an alert for ANY account activity. Easy peasy. Right now I have zero warning into things like automated ach withdrawals, etc. Any bad actor could literally be withdrawing from my accounts right now and I would have no idea. Stop and think and let that soak in.

— dekktech

★★☆☆☆ United States · v14.2.8 · 8 Jun 2026

Updated review

App remains “phone sized” even when using on a tablet which is annoying. Also, now the notes they allow you to add when making a transfer no longer appear when you click back into the transaction. Looks like this changed sometime in February.

— Dontmakemethinkofanickname

★★★☆☆ United States · v15.0 · 1 Sept 2026

Mobile Deposit no longer works

Ever since the last update, the mobile deposit stopped working. When trying to take a picture automatically, it keeps saying not enough contrast, even though I have it on the same screen dark countertop I’ve always used in the past. So, I take the photo manually, it works, but when I try to submit, it says it failed because it can’t read the numbers. Very inconvenient, since the closest branch is almost a half hour away.

— The.Cino

★★★★★ United States · v5.6.0 · 7 Nov 2024

Best app ever!!

The new Eastern mobile banking app is such a huge improvement from the old one. Clean, simple design and everything is easy to find.

— User8376

★☆☆☆☆ United States · v14.3.1 · 22 Jul 2026

HarborOne account locked

After the collab with EasternBank and HarborOne, i’ve been unable to log into my account and I can’t even check how much money I have left in my account unless I transfer all of it to Venmo. I have emailed one of the workers that originally helped my create my HarborOne account and she hasn’t responded at all. For the past months I’ve been trying to login and it keeps saying account unavailable if I do it through the EasternBank login, but if I do it for the “Coming from HarborOne” option it continuously said that my account was locked. I have no availability of my account and I don’t know what’s currently happening with it unless mail comes in that would tell me how much I have left.And now I was given a new card from Eastern Bank and they still wouldn’t let me into my account.

— Thatcatlovergirljael

★★★★☆ United States · v12.2.0 · 22 Jan 2026

Feedback

You guys should add the ability to lock the card.

— starrlita411

★★☆☆☆ United States · v11.1.0 · 29 Nov 2025

Mostly working

The basic functionality works well; however, more complex features are either missing or not working. For example, viewing deposit history can crash the app temporarily and unexpectedly drop you to the login page.

— Kravee

★★★☆☆ United States · v14.1.0 · 11 Feb 2026

Suggestion

Change currency input field to automatically add decimal point. First two digits entered are cents. Having to type the period is awkward.

— Sierra2325

★★★★★ United States · v5.5.4 · 28 Oct 2024

Love the new App

I love doing my banking via the mobile app. No more trips to the bank to make check deposits! Paying bills via app is so easy! Love it, love it, love it!! Thank you! Donna Berkowitz

— Chatzy74

★☆☆☆☆ United States · v14.2.8 · 22 Jun 2026

Trash

Trashhhhhhhh please don’t download

— thee_jamaican

★★★★☆ United States · v6.2 · 26 Aug 2025

Thank you

Hey guys, great app update. Thank you. For some reason I can’t do a deposit on my phone any more. It says “full screen required,” please fix. Thank you very much!

— em yeehah

★★☆☆☆ United States · v5.5.4 · 30 Oct 2024

Much room for improvement.

I get no notice when my account is debited from either a phone bill or a large transfer to another bank. I get nothing. On the other hand when deposits are made, I get a text. Usually around 6 AM. Not the best time for a text from my bank. They recently updated their online webpages. I’m not sure what for. It has become more confusing then ever. And things that I used to be able to do. I cannot do anymore. They should get a refund from their web designer. If you have a certificate of deposit and let it run out and don’t do anything your money gets rolled over into a savings account that earns some fraction of one percent. This is not a bank working for me.

— LinkOn2u

★★★☆☆ United States · v5.9.1 · 17 Jun 2025

Mobile deposit is terrible

More often than not, I get error messages when trying to use mobile deposit. I rarely had issues with your prior app. My employer doesn’t offer direct deposit, so this has been incredibly frustrating for me.

— AdamDavid

★★★★★ United States · v5.5.4 · 26 Oct 2024

Love the app.

Love Eastern Bank, whether I’m using the app or going in person.

— talk books to me.

★☆☆☆☆ United States · v14.2.8 · 18 May 2026

Used harbor one for years until Eastern bank took over!

When my original local bank was taken over by Eastern Bank I had to go into the bank in person for a new banking card and help w/ app but I hours after receiving my new debit card from bank noticed via notification that 300$ had been taken out of my account via atm! I never use ATM and was shocked so called immediately the main bank bc the manager of the bank in abington Massachusetts was the lady that actually Made my new debit card right there at bank only for me to find out later that evening that not only did she take 300$ she made two debit cards gave me one and took one herself also after pulling 300$ from my account she turned around and used the extra card hours later at cvs a pharmacy i dont use so knew it wasn’t me as soon as I saw the charge!! Then she attempted to pull another amount in the hundreds, luckily by then the fraud center had shut down other card i had no clue.

— Jennifer mccormack

★★★☆☆ United States · v5.6.0 · 21 Nov 2024

Worse than old app

The old app was actually perfect and I never had an issue with it. My transactions posted within the same day, so I always knew what was in my account. Now, it takes days to show up, leaving me unsure of my balance. I left TD Bank because of this years ago, slow transactions lead to overdraft fees. Eastern Bank please resolve this, or I will have no choice but to bank somewhere that can keep up with transactions on the app.

— Mersloth

★★★★★ United States · v5.5.4 · 21 Oct 2024

Super reliable!

Has never let me down. “ Keep on doing good “.

— Kevin O’

★☆☆☆☆ United States · v14.2.0 · 23 Feb 2026

Welcome to the small screen

I just love the retro look of a phone-sized screen on my nice big iPad. It’s so fun to scroll up and down to see information that could all be presented at once on a full-screen app. I thought HarborOne’s app was crude, but Eastern Bank really pulled out all of the stops. I guess I’ll be spending a lot more time in the bank and on the phone, trying to make sense of my accounts.

— Mississippi_Guy

★★★☆☆ United States · v5.5.4 · 16 Oct 2024

Mrs.

When making a check deposit, a lot time could not make a good picture.

— Fitz369

★★★★★ United States · v5.5.4 · 17 Oct 2024

Eastern mobile app

Much improved. One last thing to fix: please make it easier to enter and see the amount being deposited for checks.

— TSA pre flyer

★☆☆☆☆ United States · v11.1.0 · 6 Nov 2025

Multiple accounts

The app itself is very functional. The major downfall is if you have multiple accounts with different sign-on, it will not allow you to use the app to sign on with multiple accounts. So the app has to be uninstalled and reinstalled.

— PizzaGuy781

★★★☆☆ United States · v5.5.4 · 14 Oct 2024

Changing check amount

I entered the check amount incorrectly. When I tried to change the amount, the number key pad obscured the check amount, making changes impossible. I had to discard the transaction and start over. Not terrible, just less than convenient.

— Peter60369

★★★★★ United States · v5.5.4 · 15 Oct 2024

I'm loving Eastern

They have quality tellers and great service and convenient for me on the South Shore! Sean F.

— SGregoryF

★☆☆☆☆ United States · v11.1.0 · 27 Sept 2025

Horrible

Your app is trash after the sun goes down. Hopefully you don’t need to do anything like move money around after the sun sets cause there’s the routine banking fix every night after 10pm till 3am better hope you don’t need anything done within that time frame or your hosed…….

— Neverworks66

★★★★★ United States · v5.5.4 · 13 Oct 2024

Transactions at EB

Eastern bank the best👍

— Willa Sullivan

★☆☆☆☆ United States · v6.2 · 1 Sept 2025

BIG

After the update to the new app, everything is BIG. Way too BIG for the screen on my iPhone 16+. What’s that all about?

— The guy from U.S.

★★★★★ United States · v5.5.4 · 12 Oct 2024

Eastern Bank Wareham

I love Eastern bank. They are always so friendly. They’re always willing to help with anything you need shout out to Trish and Amanda. Thank you for your service.

— MRI Lady

★☆☆☆☆ United States · v6.2 · 30 Aug 2025

Font too large!

The size of the font on the updated app is much too large. Everything appears distorted. Have resorted to using my laptop to check my banking, which defeats the purpose of the app. Please look into this - I can’t be the only one bothered!

— Nkris1

★☆☆☆☆ United States · v6.2 · 26 Aug 2025

New update is not good

Why are the fonts so big? I can’t even see what the charge is for now without selecting each item?! I don’t see anywhere I can change it.

— Patty pie2

Eastern Bank Mobile Banking FAQ

Is Eastern Bank Mobile Banking free?
Yes. The app is free, in all 1 country it sells in, and it sells nothing inside it.
Does Eastern Bank Mobile Banking have a free trial?
No. None of its offers (US) come with a free trial.
What are the best alternatives to Eastern Bank Mobile Banking?
Citizens Bank Mobile Banking (4.8 from 736,813 reviews), Elan Credit Card (4.8 from 195,634 reviews) and DCU Digital Banking (4.9 from 128,914 reviews).

Eastern Bank Mobile Banking download

Last updated 2 months ago.

Eastern Bank Mobile Banking sells in 1 country. It was released 2 years and 6 months ago, on 26 Mar 2024. It holds a 4.8 rating from 6,318 reviews.

Supports 1 language: English.

How much does Eastern Bank Mobile Banking make?

Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.

Revenue < $5,000
Downloads < 5,000
Open the full Eastern Bank Mobile Banking analytics Revenue and downloads month by month, all 1 countries split out, and every product's share and trend