Broadway Bank Mobile






How much does Broadway Bank Mobile cost?
Prices are current as of 12 Sept 2026.
Broadway Bank Mobile has no in-app products on record in the United States.
10+ alternatives to Broadway Bank Mobile
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| Rating / 5 | 4.8 | 4.8 | 4.9 | 4.9 | 4.9 | 4.8 | 2.6 | 4.6 | 4.7 | 2.5 | 2.9 |
| Reviews | 9.9K | 73K | 16K | 12K | 11K | 4.5K | 1.2K | 1.2K | 841 | 140 | 120 |
| Released | 2013 | 2020 | 2012 | 2011 | 2010 | 2017 | 2021 | 2015 | 2014 | 2012 | 2013 |
Broadway Bank Mobile reviews
4.8 out of 5, based on 9,863 reviews.
What people like
- Friendly staff who really know you
- Deposits and transfers are fast and easy
- Bank feels like a true local community
What they complain about
- App font stays tiny even with settings
- Login locks you out for no reason
- No cell service means zero account access
- App lags and scrolls unnecessarily everywhere
Easy
Transfers & deposits easily and done and quick.
Frustrating!!
Can’t easily find things and a lack of searching for exactly what you are looking for.
iPad view
Customer for over 10 years and the apt works fine for the functions I use, but it is not fun to get aggravated every time you open the apt on my iPad and I have to change to a vertical view! Why can't this app be opened in landscape?? Seems like a simple fix for iPad viewing. Otherwise, excellent bank and friendly folks at my local branch in Boerne, TX.
The update introduced some bugs
With the latest upgrade, when you click the Accounts icon, it logs you out of the app. When you try to log on again, you get an error message. You have to quit the app in order to be able to log on again.
App Best bank around
Easy efficient way to manage your account
😛
Bulverde locations is the worst Bank, constantly making errors, there’s no ending to it.
Great application
Fast and reliable application to view and submit customer needed transactions.
Online bankig app
I liked the old online banking. I could look at a transaction & know exactly who the money was sent to. Now it is confusing. It also seems slower.
Five star bank
Thanks
Frustrated
So mad about loosing the branch near me in Hondo, TX Then you leave the crummy location in Castroville open & the parking is almost non existent & drive thru is cramped & horrible to get in & out of. That is now my closest branch. So if I have to use a ATM then I have to park & walk up for this or drive up & then back back out. If it wasn’t so time consuming I would have already closed accounts & will be doing that this next year. Just takes time with direct deposits & auto drafts. The employees in the branch in Castroville are fine, it’s not their fault. Also now for a second time when I have gone to a branch to make a withdrawal they have taken it out of an account that I sign on with parents, which causes a problem. I have shared this before & never heard a word.
Better
You’re doing better at mobile deposits, but it’s my lifeline to banking and you aren’t always best!
Has all the functionality needed with issues
The app and website have all the functionality I need. But there are issues. The font is very small and on the app, even with the system settings to make all fonts large the app does not honor it. The statements are printed is very tiny print as well. My 94 year old mother has extreme difficulty reading it. (Her other banks print in extra large font.) We want printed copies of statements at all times, but their app lets you choose one or the other eliminating the one you do not choose. No other bank does this and I've banked at 7 other institutions. I have reported these items over a year ago, and seen no improvement so far.
Gloria Ramirez Member
Have been with Broadway for over 50 years. Always good customer service!!
No Challenge Questions Offered - Can’t Login
I am temporarily without cell service and cannot login to my account due to a fault within the identity verification process. Because I am temporarily without cell service I cannot verify my identity via call or text. A third verification option, challenge questions, would allow me to overcome this. However, the security questions are not being offered. I went to a physical branch expecting for this to be easily overcome, but was told that the online banking specialists have no way to either reset your account, nor force the system to ask the challenge questions. Basically, without cell service there is NO way to login to my account. And, being physically present with multiple forms of proof of identity are of no value. This seems to be a fundamental flaw of the system and a failure of coding their specialists when an in person client cannot gain access to their own information. I’ve never encountered this issue with another bank.
Possible improvements
I enjoy using the Broadway Bank app, but have some suggestions for improvement. When making mobile deposit, I should NOT have to click on the account number for every check. 1) After depositing a check, it should remain on the same account until I change it manually. Regularly I am depositing multiple checks & almost always they are into the same account. OR 2) Have a toggle like switch for the customer to select what they prefer: A) Remain on the same account for additional deposits until changed manually. B) Clear the account after every deposit & require the customer to select the account for every check deposited. Please make this easier for your customers. Thank you
Broadway bank
Banking is so easy and Broadway bank is trusted and looks out for my accounts daily Love Broadway bank!
New update
Is Terrible do not use it
local
A genuine local bank and more.
Transfers
I cannot select the acct i want to fo a transfer from. Earlier this morning I gave up and had to do it from my phone snd again tjis evening same thing- I cannot use my laptop to transfer money to specific accounts
Jason Orr is The BEST
Jason Orr is a wonderful! He is 100% responsible for our TRUST in Broadway Bank
Dropped support for my iOS version
I got an older phone… why?
Best Bank Ever
I love Broadway Bank! Everyone is so friendly and helpful. They know how to treat people!
constantly locks me out
this app is clunky and terrible. why is it when i put my password in it says it’s wrong, then when i go to change it, it says my new password can’t be my current password? seriously? then it locks me out and i have to call the customer service line which takes 30mins minimum to be connected with anybody. when the app does let me in, any time i want to go to a setting or different page, it lags terribly and 9 times out of 10 i have to “scroll to see more content”. why not just have it right there on the screen when i click the button? why do i have to scroll unnecessarily? seriously whoever designed this app should stop designing.
Local banking
I appreciate the opportunity to have a local bank that knows me and my business. It is part of contributing to the community that Broadway serves!
Allow deposits to be labeled!
It’s way past time for Broadway to allow a personal description of mobile deposits!
4789
Excellent services 👍
Great Bank. Terrible technology.
Great bank with great people. They really support the local community. However, the app and other internet banking technology is terrible, the business app is also painful. I thought it would have gotten better after the new app rollout and getting through some bugs but I think it’s just the underlying app itself, the technology behind the app is bad. I bank with a number of other institutions whose app technology is leaps and bounds better. Broadway - check out Texas Tech FCU or GECU.
Broadway Bank Mobile FAQ
- Is Broadway Bank Mobile free?
- Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
- Does Broadway Bank Mobile have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to Broadway Bank Mobile?
- RBFCU (4.8 from 72,691 reviews), Credit Human Mobile (4.9 from 16,274 reviews) and Firstmark Credit Union (4.9 from 12,345 reviews).
Broadway Bank Mobile download
Last updated 5 months ago.
Broadway Bank Mobile sells in 175 countries. It was released 13 years and 7 months ago, on 25 Feb 2013. It holds a 4.8 rating from 9,863 reviews.
Supports 1 language: English.
How much does Broadway Bank Mobile make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.








