NIH Federal Credit Union
How much does NIH Federal Credit Union cost?
Prices are current as of 12 Sept 2026.
NIH Federal Credit Union has no in-app products on record in the United States.
10+ alternatives to NIH Federal Credit Union
| NIH Federal Credit Union |   Apple Federal Credit Union |   NASA FCU |   KeyPoint Credit Union Mobile |   SDFCU Digital Banking |   Justice Federal Mobile |   Andrews FCU Mobile |   USSFCU |   SFCU Mobile Banking |   Lafayette Federal Credit Union |   Dover Federal Credit Union | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.8 | 4.9 | 4.9 | 4.8 | 4.8 | 4.9 | 4.6 | 4.8 | 4.8 | 4.9 | 4.7 |
| Reviews | 7.9K | 46K | 16K | 9K | 8.3K | 7.6K | 4K | 3.6K | 2.2K | 1.2K | 1.1K |
| Released | 2011 | 2011 | 2010 | 2015 | 2015 | 2012 | 2013 | 2022 | 2020 | 2022 | 2013 |
NIH Federal Credit Union reviews
4.8 out of 5, based on 7,896 reviews.
What people like
- Staff treats you like family
- Easy to navigate for beginners
- Convenient campus branches and ATMs
- Customer service calls get answered
What they complain about
- App logs you out randomly
- Mobile deposit stopped working for me
- Payoff options are too limited
- Support is hard to reach
EXCELLENT SERVICE
EXCELLENT
Subhuman garbage.
Hate this company and every subhuman that works there.
Love credit union
Difficult to find what you are looking for directly on the app without going through trial and error
Government paycheck
Government paychecks are never uploaded on time in the system like other bank institutional
But
I like it but i always have problems to sign in my travel rewards credit card i change my phone (mobile) and all apps allows me to open with recognize face and set the new phone. Since i change it i cannot use it and you never answer the phone to help me
A solid credit union
I have enjoyed the service and experience that NIHFCU has provided to me as a customer.
What’s the malfunction?
Mobile deposit used to function easily, now it doesn’t work at all. Forget about getting customer service, you’ll get the run around and still have to go into one of the few and far branches.
Branch office
I would love a branch office I could walk into within 30 miles or less of my home.
Extend to surrounding states
Service in MD are great—but services dont extend to all surrounding states of maryland where nih staff live.
Great Customer Service
I always get top class customer service anytime I call. The App serves all my need
2022 upgrade
1 week later…still waiting for upgrade/update to be complete. NIHFCU blames Apple for not updating the app. In the meantime, I can’t access my account or conduct any transactions. Very disappointed. What are members supposed to do when they can’t access their accounts??????
Very convenient
It does have its problems from time to time , however most things get fixed. I’ll drop another review if anything is really a problem that needs to be fixed👍
NIH Credit Union
The NIH Credit Union has been providing wonderful service to NIH employees. The branches on campus and the ATM machines at different locations are convenient for us, which is one of the reasons that I use credit union. I hope the ATM machines in Bldg 45 will remain here.
It’s possessed
Logs you out in the middle of actions, won’t take the password. Went for two days and wouldn’t let me log on due to “system error”
Zelle
My only complaint about the APP is Zelle. I would prefer to access Zelle directly through the Zelle app or have an easier way of locating it in the link in the NIHFCU dashboard. It’s too difficult to find. Otherwise everything else is good.
NIHFCU
I am learning a lot and taking my credit very seriously. NIHFCU is keeping in track and keeping me focused on my goals
The worst app ever
Since its inception, I have have been randomly locked out of my account twice for no apparent reason, meaning I have to call in to reset it. When I go to pay my credit card bill or HELOC, I can no longer pay “Other Amount.” You have to choose the minimum due or the whole thing. What if I want to pay a different amount, but not exactly one of their preset options? The transfer feature is more annoying, but I have not been able to pinpoint yet what I dislike about it (likely because logging in is nearly impossible since it keeps locking me out). Sometimes the fingerprint works, sometimes I have to go through the process of resetting that. Not sure why. For some reason seeing a clear list of transactions for each account is now not clear. This new online platform is the worst.
Easy to Navigate
NIHFCU is just easy to navigate - I am tech challenged. . Steps for activities are simple and direct. It is one organization where real humans answer and return calls to address concern.
Member for 42 years
I would never consider banking anyplace else.
Lost functionality
The mandatory upgrade has taken several steps backwards in functionality. When using the bill pay option, after submitting the payment, you have to hunt around to get the confirmation number. Also, there is no subtotal on the scheduled payment screen. Losing the ability to do quick fund transfers to the mortgage is also annoying. It even takes more navigation to log out.
Zelle
I like everything about NIHFCU except for Zelle. Please connect to Zelle so we can make payments with it!
BBIA
Best bank in America. There customer service skills is like no other. They love their customers!!
Pleasant interaction with the NIHFCU
My interactions with the NIHFCU have consistently been exceptional, making me feel valued and appreciated. The level of service is outstanding, and the staff’s attentiveness and professionalism truly make me feel like a “million dollar person”. Even though my wife is not a member, the NIHFCU extends a warm and welcoming atmosphere that speaks volumes about their commitment to customer satisfaction. The credit union stands out for its dedication to its customers, providing a banking experience that is both personal and highly satisfying. I would highly recommend the NIHFCU to anyone seeking a financial institution that prioritizes its members and delivers top-tier service.
Dr SAJEEV
Nice interface
10/10
Perfect
NIH Federal Credit Union FAQ
- Is NIH Federal Credit Union free?
- Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
- Does NIH Federal Credit Union have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to NIH Federal Credit Union?
- Apple Federal Credit Union (4.9 from 46,376 reviews), NASA FCU (4.9 from 15,663 reviews) and KeyPoint Credit Union Mobile (4.8 from 9,047 reviews).
NIH Federal Credit Union download
Last updated 1 month ago.
NIH Federal Credit Union sells in 175 countries. It was released 15 years and 5 months ago, on 19 Apr 2011. It holds a 4.8 rating from 7,896 reviews.
Supports 1 language: English.
How much does NIH Federal Credit Union make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.