The AA
Driving, Fuel & Breakdown





How much does The AA cost?
Prices are current as of 9 Oct 2026.
The AA has no in-app products on record in the United Kingdom.
10+ alternatives to The AA
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|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.8 | 4.7 | 4.8 | 4.8 | 4.7 | 4.7 | 3.7 | 4.5 | 3.8 | 4.0 | 1.1 |
| Reviews | 151K | 176K | 173K | 165K | 63K | 30K | 28K | 13K | 8.7K | 2.8K | 185 |
| Released | 2010 | 2010 | 2017 | 2015 | 2016 | 2012 | 2012 | 2009 | 2016 | 2023 | 2020 |
The AA reviews
4.8 out of 5, based on 151,236 reviews.
What people like
- Reporting breakdowns is quick and easy
- No annoying AI chatbots to deal with
- Live tracking gives you peace of mind
What they complain about
- App crashes and won't stay logged in
- Address database is outdated and hard to update
- Customer support is frustrating and unhelpful
Good
Good advice on the way to get the job done
Cannot phone, cannot get Quote online
I have spent one hour waiting on phone, I was cut off. 30 mins online with agent cut off. No quote available online to change a car. Appalling service.
B-
Works well but the route planner could be more prominent. Thankfully not had to use the services.
Difficulties
Makes it more difficult than it needs to be to make changes and too many repeated instructions needed.
Reporting a problem
Initial report was so easy with the app and navigating straight to the problem in hand.
Unhelpful
The app sends you around in circles it says you can upgrade via the app but this is incorrect and the chat bot and whattsapp is the most unhelpful annoying thing, it’s caused me to leave AA and look for another breakdown provider
Quick and straightforward
Using the app is rather quick
Car insurance
So I insured my car with the AA. Using my email address. So I wanted to change something but it won’t let me as the email address is already used. So I rang only to be told I need a different email address, I don’t want another email address I’m very happy with the one I have. So because I won’t get another email address you want to charge me £25 pounds when all it is is one digit. You was happy to let me take insurance with you and take my money but now it won’t let me even log in because my email is already used and of corse it was because I’ve been with you before, you are a good company but this issue needs sorting.
First time using app
The app is great , easy to use and report ,just waiting now for turn out .
Waiting to long with false ETA ‘s
Not good enough don’t give a time you can’t stick too
Address dB
A solid app, but update of postal address dB is way behind. My new build address not in the system to choose from, and no manual option to enter it!
RIP off
Why do you give deals to non members we have been members for 49 years yet you want to charge me nearly double what a non member gets offered no customer loyalty = no brand loyalty from me or existing customers
Great job
The AA operative was most helpful and knowledgeable about this issue cannot fault him for being a great guy
Not working since recent update
App not working anymore since last update Logged into app, says getting details and then goes back to login screen
Fantastic app
I love the route planner and the help function
Told not to use app
Wanted to just update my policy to add volunteer work, which should have been free, I was told not to use the app, as it wasn’t reliable. Anyway still got charged ;(
Great App
This app is so much easier to use. Fab Stuff 🤩👍
AA site
The app is too temperamental and difficult to navigate
Easy to use
Easy to use and great to be able to track live
App does not link
All working now 👌!
Flat tyres
Report was easy and straightforward
Documents missing
I have telephoned constantly to say my car and my house policies have not been uploaded to my account app. I cannot see them so have to carry them around with me. Not why I have the app!! Why has this not been fixed and why am I being sent from pillar to post with no fix.
Siva Sivapalan
First time I have used this app and I came across it accidentally as I was looking for a contact number via my online banking link . I found it quite easy to set an account up and report the breakdown. I am also glad that I didn’t have to have a long chat with an Ai bot.
breakdown
easy to use app
The AA FAQ
- Is The AA free?
- Yes. The app is free, in all 1 country it sells in, and it sells nothing inside it.
- Does The AA have a free trial?
- No. None of its offers (GB) come with a free trial.
- What are the best alternatives to The AA?
- myRAC (4.7 from 176,487 reviews), BPme: Pay for Fuel in Your Car (4.8 from 172,772 reviews) and Green Flag (4.8 from 164,732 reviews).
The AA download
Last updated 8 days ago.
The AA sells in 1 country. It was released 15 years and 10 months ago, on 4 Dec 2010. It holds a 4.8 rating from 151,236 reviews.
Supports 1 language: English.
How much does The AA make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.









