The AA
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The AA

Driving, Fuel & Breakdown

Automobile Association Developments Limited

How much does The AA cost?

Prices are current as of 9 Oct 2026.

The AA has no in-app products on record in the United Kingdom.

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Rating / 54.84.74.84.84.74.73.74.53.84.01.1
Reviews151K176K173K165K63K30K28K13K8.7K2.8K185
Released20102010201720152016201220122009201620232020

The AA reviews

4.8 out of 5, based on 151,236 reviews.

What people like

  • Reporting breakdowns is quick and easy
  • No annoying AI chatbots to deal with
  • Live tracking gives you peace of mind

What they complain about

  • App crashes and won't stay logged in
  • Address database is outdated and hard to update
  • Customer support is frustrating and unhelpful
★★★★★ United Kingdom · v11.26.0 · 5 Oct 2026

Good

Good advice on the way to get the job done

— glynde garden

★☆☆☆☆ United Kingdom · v11.26.0 · 2 Oct 2026

Cannot phone, cannot get Quote online

I have spent one hour waiting on phone, I was cut off. 30 mins online with agent cut off. No quote available online to change a car. Appalling service.

— Away 22222

★★★★☆ United Kingdom · v11.25.0 · 22 Sept 2026

B-

Works well but the route planner could be more prominent. Thankfully not had to use the services.

— Dandy Charger

★★★☆☆ United Kingdom · v11.25.0 · 23 Sept 2026

Difficulties

Makes it more difficult than it needs to be to make changes and too many repeated instructions needed.

— Personal touch needed

★★★★★ United Kingdom · v11.26.0 · 5 Oct 2026

Reporting a problem

Initial report was so easy with the app and navigating straight to the problem in hand.

— #santasquad

★☆☆☆☆ United Kingdom · v11.25.0 · 23 Sept 2026

Unhelpful

The app sends you around in circles it says you can upgrade via the app but this is incorrect and the chat bot and whattsapp is the most unhelpful annoying thing, it’s caused me to leave AA and look for another breakdown provider

— Pathetic 2026

★★★★☆ United Kingdom · v11.25.0 · 18 Sept 2026

Quick and straightforward

Using the app is rather quick

— PancakePotato

★★★☆☆ United Kingdom · v11.25.0 · 23 Sept 2026

Car insurance

So I insured my car with the AA. Using my email address. So I wanted to change something but it won’t let me as the email address is already used. So I rang only to be told I need a different email address, I don’t want another email address I’m very happy with the one I have. So because I won’t get another email address you want to charge me £25 pounds when all it is is one digit. You was happy to let me take insurance with you and take my money but now it won’t let me even log in because my email is already used and of corse it was because I’ve been with you before, you are a good company but this issue needs sorting.

— floweringseed

★★★★★ United Kingdom · v11.26.0 · 5 Oct 2026

First time using app

The app is great , easy to use and report ,just waiting now for turn out .

— Tillybobs21

★☆☆☆☆ United Kingdom · v11.25.0 · 20 Sept 2026

Waiting to long with false ETA ‘s

Not good enough don’t give a time you can’t stick too

— Assffgghghj

★★★★☆ United Kingdom · v11.24.0 · 8 Sept 2026

Address dB

A solid app, but update of postal address dB is way behind. My new build address not in the system to choose from, and no manual option to enter it!

— Welsh borders

★★★☆☆ United Kingdom · v11.24.0 · 11 Sept 2026

RIP off

Why do you give deals to non members we have been members for 49 years yet you want to charge me nearly double what a non member gets offered no customer loyalty = no brand loyalty from me or existing customers

— 1232456782#£3

★★★★★ United Kingdom · v11.26.0 · 2 Oct 2026

Great job

The AA operative was most helpful and knowledgeable about this issue cannot fault him for being a great guy

— Great happy customer

★☆☆☆☆ United Kingdom · v11.25.0 · 17 Sept 2026

Not working since recent update

App not working anymore since last update Logged into app, says getting details and then goes back to login screen

— Dishwaher

★★★★★ United Kingdom · v11.26.0 · 2 Oct 2026

Fantastic app

I love the route planner and the help function

— kirst1979

★☆☆☆☆ United Kingdom · v11.25.0 · 17 Sept 2026

Told not to use app

Wanted to just update my policy to add volunteer work, which should have been free, I was told not to use the app, as it wasn’t reliable. Anyway still got charged ;(

— ##jen##

★★★★★ United Kingdom · v11.26.0 · 2 Oct 2026

Great App

This app is so much easier to use. Fab Stuff 🤩👍

— The Northern Nun

★☆☆☆☆ United Kingdom · v11.24.0 · 14 Sept 2026

AA site

The app is too temperamental and difficult to navigate

— Isapgoodwasagood

★★★★★ United Kingdom · v11.25.0 · 30 Sept 2026

Easy to use

Easy to use and great to be able to track live

— Snoop12

★☆☆☆☆ United Kingdom · v11.24.0 · 7 Sept 2026

App does not link

All working now 👌!

— SusanPete22

★★★★★ United Kingdom · v11.25.0 · 29 Sept 2026

Flat tyres

Report was easy and straightforward

— Pethmahn

★☆☆☆☆ United Kingdom · v11.24.0 · 5 Sept 2026

Documents missing

I have telephoned constantly to say my car and my house policies have not been uploaded to my account app. I cannot see them so have to carry them around with me. Not why I have the app!! Why has this not been fixed and why am I being sent from pillar to post with no fix.

— Yahoodi17

★★★★★ United Kingdom · v11.25.0 · 28 Sept 2026

Siva Sivapalan

First time I have used this app and I came across it accidentally as I was looking for a contact number via my online banking link . I found it quite easy to set an account up and report the breakdown. I am also glad that I didn’t have to have a long chat with an Ai bot.

— Urumpaisiva

★★★★★ United Kingdom · v11.25.0 · 27 Sept 2026

breakdown

easy to use app

— hdhhdhdhdjd

The AA FAQ

Is The AA free?
Yes. The app is free, in all 1 country it sells in, and it sells nothing inside it.
Does The AA have a free trial?
No. None of its offers (GB) come with a free trial.
What are the best alternatives to The AA?
myRAC (4.7 from 176,487 reviews), BPme: Pay for Fuel in Your Car (4.8 from 172,772 reviews) and Green Flag (4.8 from 164,732 reviews).

The AA download

Last updated 8 days ago.

The AA sells in 1 country. It was released 15 years and 10 months ago, on 4 Dec 2010. It holds a 4.8 rating from 151,236 reviews.

Supports 1 language: English.

How much does The AA make?

Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.

Revenue < $5,000
Downloads 40K
Open the full The AA analytics Revenue and downloads month by month, all 1 countries split out, and every product's share and trend