Commerzbank Banking
The app at your side.
How much does Commerzbank Banking cost?
Prices are current as of 8 Sept 2026.
Commerzbank Banking has no in-app products on record in the United States.
10+ alternatives to Commerzbank Banking
| Commerzbank Banking |   Deutsche Bank |   Postbank BestSign |   Postbank |   comdirect photoTAN App |   TARGOBANK Banking |   Deutsche Bank photoTAN |   Consors Finanz Mobile Banking | |
|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.7 | 4.7 | 4.6 | 4.6 | 4.5 | 4.7 | 4.7 | 4.5 |
| Reviews | 512K | 458K | 275K | 210K | 193K | 132K | 99K | 50K |
| Released | 2010 | 2016 | 2018 | 2022 | 2013 | 2018 | 2014 | 2018 |
Commerzbank Banking reviews
4.7 out of 5, based on 511,906 reviews.
What people like
- Easy to navigate with intuitive design
- Works reliably for basic banking tasks
- Good for checking balances and statements
What they complain about
- App often crashes or fails to update
- Lack of English language support is frustrating
- Customer service is slow and unhelpful
Convenient anywhere
Whether in the US or in the EU, this app is easy to conduct transactions.
App spinnt komplett kein zugriff seid tagen an mein geld
Kann die bank app nicht mehr benutzen,ich öffne die app,dann kommt aktualiesieren ,man geht drauf, kommt zum app store und dann steht da nicht aktualiesieren sondern open,also ich schaffe weder zu aktualiesieren noch zu öffnen,da die app hin und her springt,weiss seid tagen nicht weiter
Sehr gute Funktionalität
Manchmal etwas unübersichtlich
Really?!
Its the worst banking app i’ve ever used! They try to look ‘modern’ but would be good if they checked how other banks in other countries are doing it. Very not user friendly UI. Feels like Nothing was thought through while designing the app. Budget wasted basically 😒
ok but not worth a 5* rating
app usually works ok, lately more down times as usual and banking operations in app are ok. banking itself sufficient but layout and overall overview of app, way outdated i think compared to most other banking apps from a Getman bank!
Mr
Best service
Rly barely useable, 4 Year Client
If you need smooth working app, don’t use that bank. It has been really long in development but still new bugs and lags appearing.
Quick feedback
Thanks so much for the tip on how to change the number settings in my phone in order to be able to make transfers through the app again!
Digital input is broken for money transfers. Numbers will not show correct placement of comma.
App needs a fix with comma placement in money amounts for transfers. Makes the app unusable
How can I open MY account?
I live in New York and so far have not found a sign-in to get into my account. commerzbank.de gets me to lots of info, but no sogn-in to my account. Please help! C. Blumrich
Test
Test
Please don’t join this bank
ancient quality service - use other modern banks this one is not good
Everything is fine except (scrolling transfer history is bad)
Everything is fine except (scrolling transfer history is bad) after saying Transfer Money, it shows the existing history of Payee. but the scrolling to below option works really bad. it popped up the one of payee option instead scrolling down…
App is usually great but…
I haven’t been able to transfer money for almost 2 weeks now. It used to fail when the photo tan opened. Now it just fails right away and the screen doesn’t even load.
App is good but there is a issue/bug
Unable to activate Apple Pay with virtual debit card. When tried for activating it says currently you don’t have commerzbank bank credit card eligible for Apple Pay. It’s not proceeding for option to use virtual debit card. This issue is seen during reactivating (Had a virtual debit card in apple wallet, wallet was reset and trying to activate again)
John
Best Bank in Deutschland
Eine der veraltetsten Banken, mit denen ich je zu tun hatte.
Im Jahr 2026 ist es einfach unglaublich, dass man für grundlegende Anliegen immer noch Briefe per Post schicken muss, anstatt alles digital zu erledigen. Jedes Mal, wenn es ein Problem gibt, wird man nicht über die App oder das Online-Banking unterstützt, sondern aufgefordert, einen Brief zu schreiben und mehrere Tage zu warten. Das ist extrem ineffizient und frustrierend. Ich habe keine Zeit, 5+ Tage zu warten, bis ein Brief ankommt, bearbeitet wird und ich vielleicht eine Antwort bekomme. Banking sollte heutzutage schnell, einfach und digital sein – vor allem, wenn ich bereits die TAN-App nutze (die übrigens auch nur per Brief aktiviert werden konnte… absolut lächerlich). Das gesamte System wirkt, als wäre es in der Vergangenheit stehen geblieben. Schlechter Service, langsame Prozesse und keinerlei Fokus auf die Kundenerfahrung. Definitiv eine der schlechtesten Bankerfahrungen, die ich je gemacht habe.
Mostly good
Please improve functionality of search behind 12 month window. 1 year of transaction history is nothing - impossible to compile tax declaration without a stress
App in English
App and online banking available also in the INTERNATIONAL language of English. For a country where they still resist using and speaking the INTERNATIONAL language of English, this is a big plus! One star minus because big parts are still in German. Another two stars minus because Commerzbank still discriminates against IBANs from other SEPA countries in violation of the Article 9 of the SEPA regulation. For example, one CANNOT set up a standing order to an IBAN of another European SEPA country. To do that, you still have to visit a branch! Guys wake up and evolve! Offer the functionalities other modern banks, such as N26, Revolution, etc. provide.
doesn’t work
Since yesterday Jun 4th 2020, with the last update the app doesn’t works.
Not working after update
Really quite happy with the App so far but now it only displays a white screen after login
Versagt, wenn’s am dringendsten ist !
Wenn man die App benutzen will, dann muss man ständig erst ein Update durchführen, bevor die App überhaupt nutzbar ist. Für dringende Fälle, in denen man Informationen zu seinem Konto braucht oder Überweisung durchführen will, muss man erst ein Update machen, bevor die App überhaupt nutzbar ist. Absolut unzuverlässig. Schlecht !
Cant login since past few days
Always getting an error when I try to login into the app, please fix this so I can give 5 star
Not as good as the English banking system.
I am used to transfer of funds between accounts taking seconds not days and with no charge.
New version update on 04 Jun is not working.
After entering credentials, it just says that there was an error, call call center. Please check
No Service at all anymore since 2 weeks
Commerzbank seems to have trouble with their system since 2 weeks now, but you can‘t just leave your customers without any service! The cards don’t work, the money transfers don’t work, the chat bot never worked and nobody‘s picking up the phone anymore either. Why can‘t they at least give some information and explanation on their app? Who is reimbursing us for fees relating to unpaid bills I wonder. If it wasn‘t for my partner, who luckily isn‘t with Commerzbank, we couldn’t even buy groceries anymore! If there‘s no service at all, we can also go to online banks, where we get interest and no fees aply for acounts and cards - Commerzbank is their best agent now for sure!
Stornierungsformular entfernt
Kunden, die ihr Konto kündigen möchten, müssen das Formular ausfüllen und per E-Mail an die Bank senden. Danach müssen Sie anrufen und 30 Minuten warten, um einen Kollegen zu erreichen, um Ihnen zu sagen, dass er das Konto nicht kündigen kann.
It is great if it is in English as well
English language availability will be more feasible
Bad app design!
Payments are not shown instantly, one can not know his exact balance at the same time! Some payments appear and disappear for no reason!
No English Language
It's cool that you have given German as default language. But it would have been a better option if there was an option to select/switch to English language. A good app to have in phone. 5 stars for that. But i am giving 3 stars as I cannot do anything else except checking balance because I am an immature in German. I hope you do localization and provide English language as well. Thanks.
Foreigner appreciating the app
Since I am in the USA and need to conduct many banking activities while traveling, I can say without question that this is the best banking app that I have used. In conjunction with the PhotoTAN app I am able to do everything I need to do from my phone. The app has exactly the features that I need (ability to pay, check balances, check company Mastercards, receive monthly pdf statements, and even get connected with English speaking bank representatives faster than by dialing on the phone! In my opinion, do not change anything, you might break what is already working perfectly. Sometimes, more is not better, and that is a rare statement coming from an American ;)
Transfer
Lots of problems 1. Not all screens and tasks possible in English 2. Foreign transfer- fees not clear and told up front 3. Foreign transfer- can’t add notes and so not usable 4. Not all Swift codes accepted
App should be in english also
App should be in english also
Buggy
1) faceID has not worked since OS13. When I try it tells me to call the service number. So I always have manually input my password 2) one can not change the amount being transferred. I have to leave it, input the ref number review all info then click on the amount in order to change the value. So I need to go forward then step back to go forward again. One should be able to just click on the euro value and change on the first go. 3) this is a small one but has bugged me since the beginning. When there is no reference number the font color being used to prompt the user to enter one, is a light grey, hard to read and it’s ugly. I would suggest making it white.
The application its not supported English
The banking application it’s not supported the English as a language. Thank you for the Prompt reply !!
Simple Functionality, it works!
The stable App works every time for me.
Won‘t increase the 2000€ credit card limit - no reason provided
Using the in-app customer service with multiple re-directions didn’t help increase the unjustified low credit card limit. At some point I‘ve been asked to call the card‘s customer service which wondered why the CS diverted me to them. After re-trying the the in-app support I‘ve been asked why I keep requesting it since they told me it is not possible, which is not true, I‘ve only been forwarded from CS to consultant, then to card‘s own support and then back to CS. I‘ve spend in total more than two hours without being provided with a reason for the rejection.
English version needed
Add English veraion
After update- No more login possible
After a recent update the app crashes always . Login is no more possible with app . Always get a message error message with a warning symbol!
English version required
English version required
Intuitive UX and great mobile experience
Thank you Commerzbank for actually creating a banking app and not simply moving your desktop experience to mobile devices and calling it an app. This app is so easy to navigate and it’s simple yet intuitive design saves me time and frustration.
Der letzte Rotz
Unfreundlich und faule Mitarbeiter die meisten Filialen sind auch zu
Hardik
Please also add english language option
Need English language support
Please add support for English, or else the app is useless for new people
No support for English version
English support would have been better.
Nice
Nice application with English language support
Terrible app
This app is terrible. It fails to update in time and it is way worse than apps for BUNQ, N26, and others like it.
Very good app
Very efficient and light app. English language support or option would be appreciated.
English version required
Please do include a language selection as it sometimes gets difficult to use the app in fully Deutsch.
English App
It really be nice to have it in English.
Commerzbank Banking FAQ
- Is Commerzbank Banking free?
- Yes. The app is free, in all 174 countries it sells in, and it sells nothing inside it.
- Does Commerzbank Banking have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to Commerzbank Banking?
- Deutsche Bank (4.7 from 458,334 reviews), Postbank BestSign (4.6 from 275,163 reviews) and Postbank (4.6 from 209,837 reviews).
Commerzbank Banking download
Last updated 1 month ago.
Commerzbank Banking sells in 174 countries. It was released 16 years and 5 months ago, on 13 Apr 2010. It holds a 4.7 rating from 511,906 reviews.
Supports 2 languages: English, German.
How much does Commerzbank Banking make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.