AAMI App
How much does AAMI App cost?
Prices are current as of 11 Sept 2026.
AAMI App has no in-app products on record in the United States.
10+ alternatives to AAMI App
| AAMI App |   Hostplus |   Australian Retirement Trust |   NRMA Insurance |   CommSec |   Macquarie Mobile Banking |   Macquarie Authenticator |   The Card Network | |
|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.7 | 4.8 | 4.7 | 4.6 | 4.2 | 3.9 | 3.0 | 2.3 |
| Reviews | 16K | 34K | 20K | 13K | 4.8K | 1.1K | 545 | 26 |
| Released | 2020 | 2020 | 2017 | 2013 | 2014 | 2015 | 2019 | 2020 |
AAMI App reviews
4.7 out of 5, based on 16,309 reviews.
What people like
- Makes dealing with insurance much easier
- Covers everything without hidden tricks
- Claims process is quick and simple
What they complain about
- App crashes often and won't load
- Can't update details or change drivers
- Premiums jumped massively with no warning
- Support staff are rude and unhelpful
Mr Mohan
What a great service!!
⭐ 1 STAR — ABSOLUTELY DISGRACEFUL EXPERIENCE
⭐ 1 STAR — ABSOLUTELY DISGRACEFUL EXPERIENCE This has been one of the worst customer service experiences I have ever had. I contacted AAMI because I needed HELP after my car was damaged. Instead, I now feel completely abandoned, misled and financially disadvantaged by the company that was supposed to support me. My English is not very good, and I made this clear during the phone call. I spoke with Matelee and answered her questions, but I specifically explained that I wanted to go home, properly review and understand everything, and THEN make my decision. I NEVER intended to give final approval for them to proceed immediately. Despite this, they went ahead with the process anyway and started arranging the payment. Now they are telling me they will not return my car. HOW IS THIS ACCEPTABLE? My car was mechanically in excellent condition and the damage was mainly cosmetic. I did not want to lose my car. I wanted help after an accident, and somehow I have ended up without my car, without proper support, and being forced into a situation where I may have to find and buy another car within TWO DAYS. I feel completely misled by the way Matelee handled the conversation, especially knowing that English is not my first language and that I had clearly said I wanted time to understand the situation before making my final decision. The support afterwards has been just as terrible. I spoke with supervisor Carlos, who I found extremely rude and completely unhelpful. Instead of trying to understand the situation or help find a solution, I felt dismissed. The most disturbing part is that decisions with serious consequences for me were pushed forward when I did not believe I had given informed final approval. I feel that this entire situation has been handled in bad faith and in the company’s own interest, with absolutely no consideration for the damage being caused to the customer. I am now WITHOUT MY CAR, WITHOUT A PROPER SOLUTION, and under enormous pressure because of a process I was trying to understand before agreeing to it. Absolutely unacceptable. A customer should NEVER be treated like this, especially when there is a language barrier and they have specifically asked for time and written information before making such an important decision. I expected AAMI to help me after an accident. Instead, I feel like dealing with AAMI has caused me an even bigger problem. Complete lack of respect, transparency, support and consideration for the customer. I would give ZERO stars if that were an option.
So far so good
AAMI seems good so far. No claims yet. That’s when the rubber hits the road.
Rubbish
I am deeply sceptical that the amount of reviews are legitimate, they’re an insurance company. App notifications for the chat are hopelessly inconsistent. Sometimes it works, sometimes it doesn’t. Heaps of missing items.
Rewards section fail
This app is ok. It doesn’t seem to function that well when it comes to the Rewards section. If you try to get help in the Rewards support centre it opens your email app but there’s no email to send your concerns to.
Brilliant app with great offers
Brilliant app with features all very handy and useful
Not helpful
Dose not help
Encourages running red lights
I don’t like the way the app encourages drivers to run red lights (if you decelerate too much if the light changes you get marked down for driver rewards). I find this very unsafe.
No personal touch
I tried to update my account on the computer but could not find my policies! When I did have my policies after a verification and was able to view it (took a screenshot) I still was not able to change and update my drivers. Was advised ti use the app which I did and yet again was unable to fully update my policy for the ford SWV 527.
Car Insurance With Ease
Changed my car insurance for the better. My payments were lower and my cover was better. I had an incident with another car and the whole process was very easy to sort out. It was mainly online, but it worked very easily. From towing to hire car to pick up. Very happy with AAMI…considering I was with another for a minimum of 20 years.
Help screen won’t work
Just updated because I had to and the help screen just freezes and you can’t press anything 😬
Buggy
There’s a bug in iOS requiring me to swipe the app away after rejecting my attempt to access the app before it allows me in
Worries ???
Worried about parking your car somewhere ? I used to be until I got insurance. Now it’s a load off my mind ! Thanks AAMI YOUR THE BEST .
Mr Roderick Robertson
Due to procrastination of processing my claim for internal damages after a storm event, failure to repair and warrant repairs, assessment of damage claiming pre-existing when I know it wasn’t , delay tactics and persistently setting unreasonably high and difficult conditions on my claim
App issues
Very quickly , I find the App quite difficult to navigate and get to what I am wanting g, which can be as simple as speaking to a consultant. Includes having to load each item towards a claim. Very slow process
Love the App so easy to use
This is the first time I have used an insurance company that has an easy to use app!! Love it !!
Personal information
Requires both email and mobile phone number. Never, ever give both to a company…NEVER. They do not protect this information. Should only ever ask for one or the other, never both. Beware!
More work required
AAMI developers, when you send out text renewals, send a link for bill / insurance policy, so customers know what they are paying for, especially for someone like me who has around 8 x AAMI policies, thanks J
Peace of Mind
AAMI make it easy to deal with insurance. They cover you for everything. If you want to make it cheaper you can delete certain items you do not want. Other companies make their policies cheaper by not covering you for items you think you’re covered for. They do the buyer be ware style of insurance. AAMI may seem dearer but they are not. They cover you for everything. AAMI are peace of mind. Sleep in peace and wake up refreshed. 😃
Undate
My older phone can longer use the app.
App won’t let me update details
I have tried to update my details for months now, and this app has still not been fixed. It comes up with errors and tells me to call them up. I don’t have time for this. Looks like other people are experiencing the same issues. Please fix! Same goes for your website too…
Easy & functional.
Great. Finally something made easier. Thanks.
Unusable
Not all of us wait outside the Apple Store for the latest iPhone. Many have phones older than your app is written for so now I have no app to access my account
Horrific
AAMI APP is poor and doesn’t work . Gives little confidence in the insurance, support and privacy . Very poor
Very bad
I've been with you for over two years and the app always crashes, even in the browser. It never lets me update anything or view anything. This app is terrible. I would give it 0 stars if I could.
48% PREMIUM INCREASE
CROOKS EVERY OTHER INSURER 15% INCREASE… AAMI 48% HOW THE HELL DOES THAT WORK OUT…. GOLD RATING 1 NO CLAIMS CAR DEPRECIATION NO FINANCE COMPLAINED.. AND TOLD “THE COMPUTER DECIDES YOUR PREMIUM “NOT A HUMAN. CROOKS…!
AAMI App FAQ
- Is AAMI App free?
- Yes. The app is free, in all 147 countries it sells in, and it sells nothing inside it.
- Does AAMI App have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to AAMI App?
- Hostplus (4.8 from 34,361 reviews), Australian Retirement Trust (4.7 from 19,529 reviews) and NRMA Insurance (4.6 from 12,728 reviews).
AAMI App download
Last updated 29 days ago.
AAMI App sells in 147 countries. It was released 6 years and 4 months ago, on 26 May 2020. It holds a 4.7 rating from 16,309 reviews.
Supports 1 language: English.
How much does AAMI App make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.