Latitude App







How much does Latitude App cost?
Prices are current as of 11 Sept 2026.
Latitude App has no in-app products on record in the United States.
10+ alternatives to Latitude App
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|---|---|---|
| Rating / 5 | 4.8 | 4.6 |
| Reviews | 125K | 34K |
| Released | 2018 | 2018 |
Latitude App reviews
4.8 out of 5, based on 124,961 reviews.
What people like
- Very easy to use and navigate
- Helpful for building credit scores
- Does the basic job well
What they complain about
- You can't pick which bill to pay
- The new design is confusing and ugly
- It crashes or won't connect often
- Changing your address takes forever
Great service
I have used gem finance to purchase large household items and find them excellent to deal with
Below average
I try to leave updates until it forces me to as Ive had too many bad experiences in the past. Look at other banking apps and see how the pros do it.
🤓
After the recent update, the “My Plans” section has been redesigned with a box-style layout showing payment details and months. The new look is simpler and easier to use, but I preferred the previous rounded design, which felt more elegant and visually appealing.
Bring back the circle!
Sad to see the circle showing time vs money paid gone from the last update. The new system is useless as a visual of where you are at.
Additional card holder
Not an easy process
Great
Great
App is not working
Nothing loads. Can't even login
Plan
Good app, only wish there was a way to pay for a specific plan. Other than that it’s all good.
Lasted update a downgrade
The latest visual update makes the ‘plans’ aspect much harder to understand. The previous version with the donut charts wasn’t perfect. But was far superior to the new month-segmented line version. There is are no visual cues toward money paid or owing. Though a little more detail can be drilled into - which is helpful. You should also be able se elect to prioritise and choose how payments are applied to plans.
Why??
This latest update is a backward step. Every time I log in now, the app takes you to the website to log in rather than on the front of the app like it used to. Stupid.
Efficient
Don’t go to any other app for this type of stuff very reliable and easy to understand and get through very trusted.Good if you want to get a good credit score.
No getting any reminders for yearly fees
Very bead service
Lattitude App is passable, but phone help is NOT
It is very hard to get through on the phone, and on the app you can’t designate which bill you want to cover when you pay - that’s only possible after a long wait, maybe 1 or two hours. And half the time when I have waited to get through on the phone, they’ve told me their system is down, so they couldn’t help me. Therefore, some of us are relegated to the app instead which is limited compared to talking with a real person on the phone.
Not great
Would be nice if in the app I could move the money around to pay off the older hp in the app as it is now it pays off the newest hp before the old one that then makes the old hp go in to haveing to pay interest
New active plans view is awful
Can you please revert the view the previous version or give users the option of choosing different views that are more user-friendly and easier to sort through. You’ve now added all active plans, including the ones with 0 balance which really looks ridiculous. You have also reduced the size of the text and changed the interface and now it just looks a computer programming code.
Latitude app
I absolutely love the Lattitude app so user friendly. Not a time waster. Best app so far in today app world
Hidden charges
Lot of hidden charges
Great app but security is a pain
In order to validate a bank account, you need to have two small deposits deposited into your bank account and then register them back with this app. If you miss your window, you have to call latitude and start the process from scratch. I did it three times! This is arduous. Every now, and then it won’t use your face or fingerprint to unlock the app you have to go back to your password, if you wrote it down correctly…which once again is a pain.
Not much of a self service centre
Their app is extremely glitchy. Haven’t been able to update my own address or mobile number for over a year. Even when trying on PC, just says “something went wrong” constantly. I CBF waiting an hour on hold to call them and ask them to make the change - it shouldn’t be that difficult to update your own details to be honest.
No complaints
The apps works as expected, the only issue I have is that we used to be able to link our loan as well but this is now no longer an option.
Making payment easier
On the new update they should make it easier to where you would like to put your money instead of making a phone call each time and waiting in the queue to let the person on the other side know what bill you want the money to go.
The worst app ever
With the previous one I could track my repayment process. With this one, I can’t track anything but “payment received, thank you”. You guys should implement what are you saying at the end of your statements, so people can be aware, when opening the app, which of their purchases will be switched from the interest free. I am not able to see how my money is allocated, even I pay double of minimum payment required. Also, people on call services are difficult to understand and what we agreed will often require another call, because it will not happen.
Payment method - doesn’t always work
Great to have an app for my account. It’s easy to use and does what I need... usually. Sometimes when I try to make a payment through bank transfer it says I’ve made a payment in the last 5 days, thus preventing me from making a transfer- when I haven’t done so! If I check back in a few days later it does work. But really odd.
Not NZ mobile friendly
This app does not allow me to enter my 022 NZ Mobile phone number. If I don’t put the 0 at the start it says it is not an NZ Mobile and if I do then I cant enter the last digit. NZ nobles now have 10 digits if using the 0 prefix. Please sort it out.
New feature required
Instead of having to ring the company and request payment be put to a particular purchase…. Can you please have this feature incorporated when making a payment via the app? E.g. purchases are A) $300.00, B) $150.00 and C) $4750.00 Make the app ask us “which purchase (a,b or c) do you want to put your payment to?” Then have it send us a receipt acknowledging payment to the selected a,b or c.
Great card!
Very easy to navigate and keep track of payments etc.
Dumb graphics
Changed the graphics showing money owing vs time, had a nice clock but now line bar. Dumb
Experiencing the lost connection message
I keep experiencing the lost connection message after sign in. Most of the time, Face ID does not work and have to enter my password
Finance fee
Fee is very high
It has everything one would need
Just necessary functionality and it is great!
Ui
Was pretty great until you changed the UI.
Missing options
If you try do thing things in the app (like close account when in credit) it tells you to go back and select the request refund option on the previous screen. However that option is not actually present. I’ve noticed this a few times with other options. It tells you to go and do x or y within the app but those options are completely missing.
Meg
Convenient helpful👍
v.2.49 Changed the graph into ugly linear
For the latest update it should have the option to choose what graph will be used. The linear graph to show the plans are ugly and harder to visualize the paid and remaining month to pay. Ugly graph. Put option for the user to choose the graph
Often fails or won’t let me log in
App works well when I can get in but it often forgets my log in or gets stuck as if it is logging in and never does
I love it!!
Ever since downloading this app I have found it intuitive, stable and so user friendly. Thanks for the great service you provide for some of us financial challenged individuals 😊
Says no internet issue.
doesn’t even work, just constantly says unable to connect to the internet on wifi or mobile data. app is up to date so not too sure what the problem is. please fix this.
The transaction details gets updated with delay.
Also it would be nice to have the functionality to change card settings
Latitude App
Very easy to use
Rarely works
Buggy, unreliable, poor phone support.
Latitude App FAQ
- Is Latitude App free?
- Yes. The app is free, in all 21 countries it sells in, and it sells nothing inside it.
- Does Latitude App have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to Latitude App?
- Suncorp Bank App (4.6 from 33,743 reviews).
Latitude App download
Last updated 0 months ago.
Latitude App sells in 21 countries. It was released 8 years and 1 month ago, on 6 Sept 2018. It holds a 4.8 rating from 124,961 reviews.
Supports 1 language: English.
How much does Latitude App make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.
