WSECU Mobile Banking


How much does WSECU Mobile Banking cost?
Prices are current as of 12 Sept 2026.
WSECU Mobile Banking has no in-app products on record in the United States.
10+ alternatives to WSECU Mobile Banking
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| Rating / 5 | 4.1 | 4.8 | 4.9 | 4.8 | 4.7 | 4.8 | 4.7 | 4.7 | 4.8 | 4.1 | 4.2 |
| Reviews | 1K | 70K | 60K | 29K | 28K | 17K | 9K | 6.5K | 4.7K | 2.9K | 1.2K |
| Released | 2019 | 2011 | 2014 | 2012 | 2013 | 2014 | 2018 | 2011 | 2011 | 2025 | 2011 |
WSECU Mobile Banking reviews
4.1 out of 5, based on 1,040 reviews.
What people like
- Clean interface with no annoying ads.
- Easy to track current transactions clearly.
- Customer service responds quickly and fairly.
What they complain about
- Pages load infinitely and never finish.
- App constantly logs you out unexpectedly.
- Face ID login is unreliable and buggy.
- Mobile check deposit feature often fails.
Best Banking App I’ve Used
Account information clearly laid out. Easy to see maturity dates of CDs. Excellent alerts for transactions. Easy to keep track of current and pending transactions.
It used to work well
Now the whole log on procedure is a bigger pain. Sometimes it wants my face. Sometimes it wants a password sometimes it wants an upgrade.
Does what I needs to do
Love the app but PLEASE for the love of god make the sign in faster. Compared to other apps wsecu takes an insane amount of time to sign in so I can turn on or off a card
Where are my recurring transfer/bill pay?
You used to be able to go to bill pay/transfer and see a list of all the upcoming recurring transactions. This is no longer available?? Very inconvenient. I can’t see them until they are within the 7 day window of being paid. I would like to be able to see a complete list anytime. Hate the update!!
Updated app
Overall I like the updated app - once I figured out how to navigate it. My main concern is that now my WSECU account will not interface with my budgeting app Rocket Money and I do not like that. I called WSECU when it launched and was told they are working on it but it’s been months and it still won’t interface. So less stars due to that. Thank you.
Very responsive I always get a response even if I don’t like it.
I do not need to get a hold of them very often but when I do, I always get a good timely response and it’s usually a good response in my favor to my benefit and of course I like that. Thank you for the fine service.
Most features from the old app are gone.
I would rate this app 0 stars if I could. You no longer know how much you have in both of your checking and savings without having to do math. If you have pending transactions, your current balance doesn’t reflect that. The app is automatically in dark mode for some reason? And I can’t change it either. Mobile deposit is also gone. Also, I can no longer create new savings accounts. There are probably more problems that I haven’t uncovered yet, but this app is garbage and I’m mad that they forced us to change it. I miss the old app.
General UI stuff… Dark mode would be nice too
Gets the job done 9 times out of 10. Doesn’t allow phone to be in a language other than english and could really use a dark mode
Loss of functionality
Can’t easily switch between accounts. Have to fully sign out of one (clear all the established authentication) and into the other (establish authentication items) every time.
New app is a downgrade
- no ability to fix what arbitrary budget category is assigned to a charge, making budget function useless - required 4 digit login pin, even if you have face id enabled - no account totals anymore - bill pay area has undismissable banner that takes up 1/3 of my screen there’s not really any positives vs the OG app
Now that’s how it’s supposed to work!
This app has done nothing but great things in making it easier to manage finances especially if I’m on the road !
Mobile deposit needs help
So frustrating, every time I try to do mobile deposit with a check I have to retry over and over and over again before it works at all, if it even does. Other bank apps I use have zero problems with mobile deposits.
Won’t work with a VPN
I’ve been using this app for around 5 years and overall it’s great. Clean, functional, not many issues. It seems like this most recent update won’t work with my VPN though. I got an error message upon opening the app, tried a few times, checked that the app was up to date. When I disconnected my VPN the app started working again. This seems to be a new issue and it’s frustrating if they’re blocking users who choose a VPN for privacy reasons. I have all the correct credentials, including password and fingerprint, and I’d be happy to add 2 factor authentication, but I really don’t think users should be locked out for using a VPN.
bugs
Lately when I deposit a check it keeps rejecting it saying “no endorsement present” or something. I have 3 different endorsed checks and it’s the same error. I haven’t had issues like this before... on top of that the “member support” tab just loads a white screen in the app. super frustrating!
Currency is wrong
In the USA, iPhone language is set to British English. The WSECU accounts list the currency as British pound £ and not the USA dollar $. Just set to USD $, the credit union is in the USA. Stop looking at the phone's location settings. I'm not going to change to any other English.
WSECU is the BEST!
WSECU is the absolute best financial institution in every way! They are the most technologically advanced bank I’ve ever been with. They care about their members and their app is phenomenal!
Non functioning
Will not open
Face ID
This app never lets me sign in with Face ID.
Frequent sign outs
The app signs me out very frequently (as in, 30 seconds after I just signed in) on a regular basis. It’s almost not worth using because of that.
Kind of unreliable
The app has really gone down hill. It used to show pending transactions, available balances, and purchases, but now for some reason one day you see a purchase or a pending transaction and the next it’s not there and your available balance says there is nothing pending. Really makes it difficult to tell how much money you have to work with when it changes day to day for no reason. This needs to be corrected. I never had issues like this with other credit unions.
mobile deposit
im honestly so annoyed yall do this everytime, im trying to do a mobile deposit and it keeps saying it’s unavailable to do it, this app sucks so much, always down.
Almost perfect
The app is easy to use. The only improvements I’d like to see is a option in loan payments to make additional payments paid go to the principal. Also would like the ability to set alerts if current loan rates lower.
Face ID Broken Since iOS 17
Please fix Face ID sign in! I am forced to input my credentials every time I open the app even though I have Face ID enabled.
Deposits
I’ve banked at WSECU for probably about 15 years. Five years ago, I moved out of state and rely heavily on mobile banking now. The app is constantly “performing updates” which makes the mobile direct deposit unavailable. I get paychecks once a week so to constantly not be able to deposit them is really quite annoying. There is never any timeline to when it’ll be fixed or heads up that it is happening. And quite honestly, I never notice any kind of difference in the app after these “performance updates”.
Stuck in loading
Unable to access my account dashboards and tabs. Stuck in loading
Issue with app
I’ve been using this app for a long time. There used to be an old app without many (or any as far as I was aware) issues. However, there is 1 huge issue that plagues this app and makes it no longer worth your download. The “My Accounts” and “Transfer & Pay” tabs load infinitely. Now you may mistake this for taking a long time to load- I have an iPhone 13 and excellent internet connection. I set my phone up with a full battery and let one of those pages load. Several hours later, the page still hadn’t loaded, and I was forced to go onto the website to complete any banking. This app *does* offer online chat sessions, but will always have an error message if you attempt to use this feature. Although you can still deposit checks, this bug-ridden app has been in an unusable state for as long as I can remember, which is extremely unprofessional, especially from a banking company responsible for your money. I am beyond disappointed.
Needs upgrade
Basic app. No dark theme or extras
Unhelpful!! Customer support needs work
When the phone operators are busy you should have a way to chat or to message. Your member support does NOT work on app!
Always under maintenance
From the 31st to the 3rd or 4th of every month this app undergoes maintenance. Which means you cant make any deposits. Which is a hassle because I pay bills during this period. Do you’re maintenance mid month, not during peak deposit days! 🤬
FaceID doesn’t work properly
Face ID is enabled and recognizes my face but the sign page still prompts me to enter my credentials.
App keeps logging me out
I see others have reported this bug. App keeps logging me out for no apparent reason.
Great but frequent sign-in troubles
Decent app, comprehensive and not confusing or ad-bloated like some other companies apps are. My main issue is that I have problems signing in on IOS where it automatically signs me out or fails to sign in, and so I have to try again with Face ID. Usually takes 3-4 tries before it sticks, but really frustrating because when I need to check my balance (which is pretty often) it takes like 1 minute to log in and stay logged in, and then sometimes auto logs me out halfway through the session. Happens regardless if on WiFi or cellular data. Super frustrating
Log in
Unable to log in. Keeps kicking me out
Login is buggy
It always takes an extra step to login. Face ID never works to input the username and password when you first open the app. You have to manually select the username field to have Face ID input the username and password. A minor inconvenience but when it’s a problem that’s been ongoing for years, it gets super annoying.
Keeps Crashing
This app keeps crashing, The CU knows about it, are they even fixing the problem? Who knows
WSECU Mobile Banking FAQ
- Is WSECU Mobile Banking free?
- Yes. The app is free, in all 1 country it sells in, and it sells nothing inside it.
- Does WSECU Mobile Banking have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to WSECU Mobile Banking?
- BECU (4.8 from 70,496 reviews), STCU Mobile Banking (4.9 from 60,280 reviews) and MyOCCU Mobile Banking (4.8 from 29,276 reviews).
WSECU Mobile Banking download
Last updated 9 months ago.
WSECU Mobile Banking sells in 1 country. It was released 6 years and 9 months ago, on 19 Dec 2019. It holds a 4.1 rating from 1,040 reviews.
Supports 1 language: English.
How much does WSECU Mobile Banking make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.







