ASDA Scan & Go
The easier way to shop
How much does ASDA Scan & Go cost?
Prices are current as of 9 Oct 2026.
ASDA Scan & Go has no in-app products on record in the United Kingdom.
10+ alternatives to ASDA Scan & Go
| ASDA Scan & Go |   Sainsbury's |   Sainsbury's SmartShop |   Matalan - Online Shopping |   ALDI UK |   Morrisons Grocery Shopping |   Iceland Bonus Card |   Pampers Club: Nappy Discounts |   Costco Wholesale UK |   The Range: Home & DIY Deals |   B&M Stores | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 3.6 | 4.7 | 4.7 | 4.8 | 4.8 | 4.7 | 4.8 | 4.6 | 2.6 | 4.8 | 3.7 |
| Reviews | 2.1K | 232K | 206K | 118K | 89K | 47K | 25K | 8K | 673 | 114 | 84 |
| Released | 2019 | 2016 | 2015 | 2014 | 2011 | 2019 | 2021 | 2021 | 2022 | 2019 | 2018 |
ASDA Scan & Go reviews
3.6 out of 5, based on 2,097 reviews.
What people like
- Works better than store scanners
- Prices shown are often lower than shelf tags
- Developer responds helpfully to complaints
What they complain about
- Rewards card isn't linked to the app
- Camera struggles to scan many barcodes
- Updates make scanning slower and blurrier
- App crashes or errors at checkout
Do not use
I did a full trolley worth of shopping only for it to lose connection at the checkout and completely emptying the basket forcing me to go to the regular checkout. Absolute waste of time
Works well but you cannot add your ASDA rewards card?
Step 1: open app Step 2: login Step 3: detect location and nearest store Step 4: select store Step 5: start shopping All good, but where do I add my ASDA rewards card to ensure I capture those points? Other than this point, the app works better than the store scanners.
Rate Limit Exceeded
New update stopped working and kept saying that the rate limit was exceeded and try later. Staff in branch didn’t know what to do but luckily I’d done most of my shopping, otherwise I would’ve left it.
Good overall
The scan and go app is a great idea overall but it does have a few problems. 1. the scanning of barcodes became more difficult after an update. 2. Sometimes the app freezes and then all my shopping disappears (not very often) 3. No integration of the Asda rewards card which is my main annoyance (Tesco have the clubcard integrated, Waitrose has the loyalty card integrated so why can’t you?)
Rubbish
Wasted our time setting up and using as it didn’t work at the checkout point, just left us hanging
Issues with increase quantity after scanning
I used the scan and go app yesterday and today in store and experienced a similar problem on each occasion which follows a recent update. Scanned one item, increased the quantity to what I’d put in my trolley ( wine x12 yesterday, sweets x2 , wine x12 and soda water x4 today). Got selected for a “quality check” on both occasions. Despite the app on my phone the showing the correct quantities scanned ( and the total bill and discounts reflecting this), the quality check yesterday showed I had not scanned one of the wines ( but the other 11 had scanned fine) and today one of the soda water , one bottle of wine and 1 of the sweets ( all of which I had used the increase quantity button to increase from the single item scanned) were apparently not scanned by me. This is down to the app and definitely not my input. Feel like a criminal! If I ever use it again I will scan each individual item rather than using the increase quantity facility. As a frequent customer I’m very upset Asda! So anyone using this after the recent update- scan each item and don’t use the increase quantity facility. Update- after responding to the developer as requested and their detailed search of my shopping history, the issue seems to be as a result of different barcodes on bottles of the identical wine (different batches?) rather than an issue with the increase quantity facility in the app. Thank you Ian for your help. It’s reassuring to know that the issue wasn’t with my scanning or the app per se. I’m also glad to hear that this is being addressed both in barcodes and in communications with app users after quality checks in store. To avoid having the same issue I experienced (unless you are able to spot the differences in barcodes of what appears to be an identical product) I’d suggest that users scan each individual item in your trolley. Hopefully that way you’ll avoid the repeat quality checks which have ensued on each of my 3 shops since the initial 2 barcode issues. So overall, good app, great communication and investigation from developer into the issue, but caveat is to take care when purchasing multiples of same item.
Useful in some ways
I used to love this app. Until one day i had a random check and one of the items didn’t scan properly and now anytime i use the app i get a so called random check at the till like Im a thief. So no longer use it to scan as i go. The positive side of it is good as a price checker as a lot of times the price is higher at the till than the label on the shelf.
Taking too long to scan
I always liked to scan and pack shopping as I go. The app was great for so long, but this new update makes things difficult. When switch camera on to scan, the picture is very blurred, and after buffering for about a minute, the green window around barcode appears. Sometimes it scans once the green window appears, sometimes it won’t, have to close the app down and restart it. I hope it’ll get fixed
No email sent don't bother
Tried logging in with my account needs a new password no email sent. Created a new account different email and no email sent. What a load of rubbish.
Do you need to fix your apps so it actually works inside the shop?
Because it’s not fair on the customers who are losing out on the vouchers that you have put out there for them to be told or not getting it because you didn’t use them all on the date because your app is useless and cannot work so basically you’re wasting their time doing this if you’re not gonna work cause not to get the rewards that they need to save up
Slow as a snail !
Every update this app gets worse. Very very slow at scanning and adding to the trolley!
Going backwards
This latest update is not as good at scanning as the previous version. It is unable to scan any barcodes from the fresh bakery section and also failed on mozzarella cheese pouch. Have used the new app 3 times and each time it failed on at least one product. Previous version would maybe fail once a month. Updates should improve customer experience ☹️☹️
Decent until you actually want to checkout
App is good as you go around and makes the shop easier until the point you scan the qr code at the tip and it provides you a barcode only to then error when scanning the barcode and having to then put the full shop through a till 🤬
Barcode issue
Nice app and used to work great. Its now been updated and the camera just doesnt pick up half the barcodes of items when going round the shop. Never used to have the issue
App not working
This app is not working and shows currently service unavailable.
Doesn’t work
Used the app for the first time today for a big shop. Got to the till to pay and when scanning the QR code the app kept displaying an error message saying “something went wrong”. My shopping had to be unpacked and scanned through a till. Total waste of time. Asda staff says they see this issue every day.
Search function gone
Used to have a search function in the app that told you what aisle an item was if you couldn’t find it in the shop, it disappeared in an update a while back, really need a bringing back to the app as it was a really good feature
Good app that could do with 1 improvement
Works well for me, yes when you close and return a week later still has the barcode so need to close and start again. But in the scenario where get a check, and they say have missed an item, be good to be able to go back and see if actually missed, even if it’s read only
Don’t bother
Installed and tried on my first ever visit to Asda as I wasn’t sure if they had hand scanners. (Just moved and Asda is now my local). I like to buy loose items like limes to save on plastic but it never picked up the barcodes on any loose items. (Maybe because the barcode is behind the plastic label on the shelf and there’s an air gap?) tried pushing the plastic in but still no help. Other things with small barcodes such as Feta did not get picked up and I’m not sitting there typing in barcodes like a muppet. Just stopped scanning and used self checkout in the end. I have an iPhone 15 so it’s not like the camera’s bad. Tried wiping the lens etc but realised the app is just awful.
Amatuer software
Just a heads up as the software creator has obviously never been shopping, a shopping list facility requires the ability to add items into the middle of a list and be able to move them up and down so they are in the same order as they are on the shop floor, this only gives the ability to add to the end neither use nor ornament.
Update is worse than the previous version
I was forced to update my app and it barely scanned the items I was trying to get. I ended getting the few things I was able to scan and not bother coming back to Asda. They have about 2 manned tills and all the other ones are self scan. I don’t have time to wait 20 minutes in a line after work. I got the rest of my shopping from another store.
Rubbish
This app makes me avoid asda, always has issues scanning products and break before you’re finished your shop.
Unusable
The camera no longer opens for me to be able to scan anything. Useless.
ASDA Scan & Go FAQ
- Is ASDA Scan & Go free?
- Yes. The app is free, in all 2 countries it sells in, and it sells nothing inside it.
- Does ASDA Scan & Go have a free trial?
- No. None of its offers (GB) come with a free trial.
- What are the best alternatives to ASDA Scan & Go?
- Sainsbury's (4.7 from 231,843 reviews), Sainsbury's SmartShop (4.7 from 206,018 reviews) and Matalan - Online Shopping (4.8 from 117,834 reviews).
ASDA Scan & Go download
Last updated 2 days ago.
ASDA Scan & Go sells in 2 countries. It was released 7 years and 5 months ago, on 3 May 2019. It holds a 3.6 rating from 2,097 reviews.
Supports 1 language: English.
How much does ASDA Scan & Go make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.