IMO Car Wash UK
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How much does IMO Car Wash UK cost?
Prices are current as of 9 Oct 2026.
IMO Car Wash UK has no in-app products on record in the United Kingdom.
10+ alternatives to IMO Car Wash UK
| IMO Car Wash UK |   Pets at Home |   B&Q: Shop DIY, Gardening, Home |   Carwow: Buy. Sell. Wow. |   InPost UK |   Airtime - Mobile Rewards |   BOTB - Win Your Dream Car |   Checkatrade |   Elite Competitions: Win Prizes |   Recycle at Boots |   Currys Track it. | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.4 | 4.7 | 4.8 | 4.8 | 4.8 | 4.7 | 4.8 | 4.7 | 4.7 | 1.8 | 2.3 |
| Reviews | 4.1K | 367K | 135K | 60K | 53K | 51K | 30K | 21K | 4.3K | 271 | 77 |
| Released | 2018 | 2011 | 2013 | 2019 | 2021 | 2015 | 2012 | 2024 | 2019 | 2024 | 2024 |
IMO Car Wash UK reviews
4.4 out of 5, based on 4,094 reviews.
What people like
- Staff are friendly and helpful.
- Car always looks amazing after wash.
- Cheaper than other hand car washes.
What they complain about
- Support never replies to emails.
- App takes money but no voucher.
- Loyalty stamps disappear before you claim them.
- Keeps logging you out constantly.
Very poor drying system
The O2 Finchley Road does an excellent wash but the drying system is awful. Car always needs to be dried practically all over by hand. There must be a better system.
Your free car wash expires!!!
Buy 6 car washes then you got to use your free one fast as it expires. Feels like being robbed. Was really looking forward to the free wash.
Mini Valet
Just wondering why valets don’t count as points when purchasing. This cannot be done via the app which I get, however also don’t go towards a free wash either.
Don’t do inside of vehicles
Far too many silly and unnecessary choices. Just to be aware this is a run of the mill drive thru car wash so if you need the inside doing you need to visit a local total hand car wash or do it yourself. I just went to my regular car hand wash place for a better more personal job.
App needs review
I don’t mind the IMO car wash the team are always great. The app doesn’t seem to have all of the services that are available in the ‘Car Wash Menu’. There’s no option to book an ultra HD and Triple foam plus is available to buy but isn’t on the menu, in addition the ‘what’s in this wash’ section does not expand. I’m not sure what the plus part adds to this service over the standard Triple foam. There is also an option for a special deal but it isn’t a clickable link in the app, so it’s impossible to see what it is or to buy one. Sometimes at the IMO there are options that are not in the app and sometimes there are price differences at the car wash and on the app. I wonder if there were some service name and price changes that were only updated in one place? The app needs a bit of developing to correlate with the physical IMO site.
Brilliant
Great app and excellent customer service. I recently had an issue where I purchased a car wash in the app and had to pay the attendant before I could get my car washed but an email to IMO was resolved the very next day. Brilliant after sales, I’d use them every time although I haven’t purchased a bundle yet
The app will take your money
This app is riddled with bugs. It has repeatedly taken my money without providing the car wash voucher(s) that I’ve bought, and the suggestion of “pull to refresh” or even logging out and back in does nothing to fix the problem. Customer services don’t reply to emails asking for this to be fixed, so I’ve had to repeatedly dispute through my card provider. I’m a bit exasperated by people using App Store reviews to review the whole product. The car wash is decently reliable but this digital experience is awful and I recommend avoiding it. Unfortunately that means you’ll spend more money, as it costs more to pay at the wash.
Disappointed
I just had a diamond wax and quick valet at Dartford. It was a good wash but a rushed valet. Smears on the windows, and very little attempt to clean the boot -it was dirty to start with but almost as dirty after the valet! And the air freshener smells like an offensive industrial chemical! It took me about 10 minutes with a bucket of soapy water to clean the boot properly and get the remaining dust out. Quite disappointed really. To let the car out in such a state mean they were either unwilling or incapable of cleaning it, either of which begs the question ‘why did I pay them?’ I won’t make the same mistake again. Since I have a second car I was about to take there I guess it’s time to try Morrison’s car park valeting service instead!
Have you heard of alphabetical order?
The list of wide wheel compliant wash venues would be easier to navigate in alphabetical order. Should be a simple fix. Also it would help if you could put exactly what you get for each wash in text that doesn’t require a microscope to read it. Maybe a mouse-over pop up box would help in this. The current jpeg does allow magnification on an iPhone.
Open / closed
Should make the car wash able to state in the app if they are closed or having maintenance 👆🏻
Don’t pay on your App
I went to the Newbury IMO yesterday, whilst in the queue I purchased a car wash on my app. The money was taken from my credit card but no QR code was issued. I then had to pay again when I got to the front. I have now got to dispute with my credit card company. I am so furious.
Not compatible to iPhone 14 Pro Max
Since I upgrade my iPhone to 14 Pro Max, the app is not compatible and always shows “ there has been an issue please. Try again.
Tonbridge IMO
Best in area!! I have been to many car valeting places around Tonbridge, even as far as Bluewater, but IMO in Tonbridge are by far the best! You go through the car wash then drive back round for them to then valet the inside and outside. My car ALWAYS looks amazing! With the other hand car wash’s I always come away extremely disappointed. It’s cheaper too. The guys are always friendly and I know that they always make sure the end result is perfect. I promise you won’t be disappointed.
Unresponsive
App won’t allow text where you apply a discount code, stamps disappear, constantly stalls and needs restarting, end up paying by card when I arrive, also map locations aren’t correct and take you to different locations
Offers are stingy
Considering they are getting your user data, they offer very little in terms of discounts. IMO have gotten greedy and the app has many bugs, not to mention rewards sometimes don’t register so you’re just being data harvested for nothing.
A shout out to Daniel - IMO Customer Service
Daniel has been a great help over the past few months where my ‘Token’ locked its self after one use (paying a subscription). Daniel has reset the token several times and has now sorted the issue totally. Thanks Daniel, top job mate!
No QR code despite monthly payment, then overpay full price
Hi, This is the second time, I have to buy a full Ceramic wash because despite paying monthly for my subscription at £17/month, the corresponding QR code does not show on your App! Hence I have to pay the full price £20.00 at your cleaning station in Whitstable. This happened on 18th February £20 despite paying my subscription on 27th January! This happened again today despite paying my subscription on 27th March! Also I have been paying since August last year and still didn’t get my free Ceramic wash! Can you please look into this and provide at least one free overdue Ceramic wash and my £40 back please. Thank you Kind regards, JM Customer Sent from my iPhone
It was going really well until...
After a few washes and the joybof having a voucher for a free wash valud for a year, the day came to redeem the voucher and surprise surprise, the voucher was gone from my account and instead a new blank card to complete. Sent them a message to customer service and got no reply at all. Thanks guys but will be spending my money elsewhere. I appreciate companies with work ethics that value me as a customer.
Support not existing
Be aware if u have problem, there is no customer support at this company.
Stains still remained
I paid £20 for a car wash after spilling coffee on my roof and back and side of my car. Next morning there were still stains on the back and my daughter said the roof was also badly stains Ned. Not sure who to speak to as the phone is unavailable.
IMO
I downloaded this app gave them my email and set up password. Nothing working. I went on the site to do the same thing still nothing working app is useless.
Take screenshots of your reward stamps and QR codes before they mysteriously disappear in the app
Map shows nearest car washes which is good, but please add opening / closing times! Also extend the time when vouchers can be used. My local IMO closes before the closing time listed on Google Maps, so I struggle to get there in time before the voucher expires. Plus loyalty stamps often disappear just before I’m due to receive my reward. Very suspicious!
So bad
I have an account and forgot the password of the thousands of passwords we need nowadays and this won’t allow me to reset the password, so annoying , I’ve tried like 10 times now and sick of it, the page it takes you to after the reset password email won’t even take you to the page you need to open the app. It’s been like this for over a year now and still not fixed!
Wash and go. Sometimes good, sometimes bad.
I bought a car wash but it seems that it is only for one location. I live near three so would like the option but you can’t use it for different locations. I was also logged out of my account and though I requested a forgot password, nothing happened. I also tried contacting them but their site doesn’t work and I haven’t been contacted.
Parsa
Very rude staff today
Logs out
Keeps logging me out. Only time I use it is when at car wash and then won’t accept my password. Then creates a situation
IMO Car Wash UK FAQ
- Is IMO Car Wash UK free?
- Yes. The app is free, in all 2 countries it sells in, and it sells nothing inside it.
- Does IMO Car Wash UK have a free trial?
- No. None of its offers (GB) come with a free trial.
- What are the best alternatives to IMO Car Wash UK?
- Pets at Home (4.7 from 366,811 reviews), B&Q: Shop DIY, Gardening, Home (4.8 from 135,474 reviews) and Carwow: Buy. Sell. Wow. (4.8 from 60,080 reviews).
IMO Car Wash UK download
Last updated 1 year ago.
IMO Car Wash UK sells in 2 countries. It was released 8 years and 9 months ago, on 3 Jan 2018. It holds a 4.4 rating from 4,094 reviews.
Supports 1 language: English.
How much does IMO Car Wash UK make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.