Hanover Mobile
How much does Hanover Mobile cost?
Prices are current as of 12 Sept 2026.
Hanover Mobile has no in-app products on record in the United States.
10+ alternatives to Hanover Mobile
| Hanover Mobile |   Go Mapfre |   MSGCU Mobile |   Genisys Mobile |   Credit Union ONE (Michigan) |   Auto-Owners Mobile |   Lake Michigan CU Mobile |   MSUFCU Mobile |   ELGA Credit Union |   Lake Trust Mobile Banking |   myArbella Mobile | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 2.0 | 4.4 | 4.8 | 4.8 | 4.8 | 4.7 | 3.0 | 2.5 | 4.2 | 2.6 | 3.5 |
| Reviews | 157 | 14K | 13K | 11K | 9.3K | 5.3K | 693 | 579 | 446 | 70 | 50 |
| Released | 2017 | 2023 | 2020 | 2018 | 2020 | 2017 | 2011 | 2012 | 2025 | 2026 | 2021 |
Hanover Mobile reviews
2.0 out of 5, based on 157 reviews.
What people like
- Easy to file claims and pay bills
- Access documents and ID cards on phone
- Connect directly with your insurance agent
What they complain about
- Login process is slow and frustrating
- App often fails to load properly
- Two-factor authentication via email is too slow
Much Improved
I struggled with the app previously but Hanover has clearly done a lot of work here!
Login is Ridiculous
Can’t understand why a username and password or Face ID on my iPhone are not sufficient to login to an App for Insurance. No…. I have to wait on a code to be sent to my email to allow me to login, which takes awhile at times! Total over kill…
Difficult to use
Over the last year, when I’ve tried to update anything or view anything on this app, I am unable to get it to work. They need a full overhaul on the app to make it user friendly
Great App
The app lets you view documents, ID cards, billing, claims, etc. Overall I’m glad to have this app easily accessible from my pocket.
Worst app ever
Slow to load, slow to provide information. Very hard to login. Hire a developer who knows how to use AI and develop a real app!
App is terrible
The app is terrible, depending on where you look you have 3 different amounts due, and it takes a long time to update or refresh. The auto pay feature is not great either. Literally want to change insurance just because the app. I will not use them again.
This app is Easy to use
Paying your bill Filing a claim Managing an ongoing claim Reviewing your policy Calling for roadside assistance Uploading photos and documents Working with a virtual customer service rep to answer questions Receiving push notifications about your account information Connecting directly with your agent (if you have one) never had any issues with it.
Clunky and slow
Requires 2 factor authentication via email code to login , which is very slow and ineffective in the real world. I was stranded with a flat tire in an area with poor cell service and couldn’t login to access roadside assistance information because I could t receive the email verification code.
Please join the 21st Century
I have been trying unsuccessfully to update my profile so my two factor authentication can be done via text message. All I get is the never ending wheel turning. I literally have not been able to log in for the last two weeks. Again, the slowly turning wheel. What the heck Hanover??
Great app
Very easy to use!
Worst app ever
Takes a laughably long time to load, even if you’re on WiFi. I’ve had my username and password saved on the app for several years, and in the past few months, logging in to the app has become increasingly difficult. This month, it just straight up wouldn’t let me login. I try to login using face ID and my SAVED info, it tells me my login failed. Enter the info manually? Failed. I tried going the route of changing my password, and it doesn’t recognize my email I’ve had long before Hanover was my insurance company. Mind you they’ve been great to me over the 14 years I’ve had them, but this app being so hilariously inept makes me want to shop around for a new provider. That’s how bad this app is. I had to CALL IN my payment this month and eat the credit card fee, because I had no other option.
App does not work
Cannot get past the login screen…
eh
it works but not as good as other insurance apps. 2fa should use text and not email verification as its slowwwww if the email arrives. app also looks very dated compared to other insurance apps. but as mentioned it works.
Unreliable
Often doesn’t load when I try to open it requiring me to close out and reload multiple times.
Terrible app
Can’t even get it to work.
Useful if it loads
This app is ridiculous in that it only loads half the time … wasting my time and putting me in a difficult position if I need the info stored on it quickly. I’ve even been on the phone with customer service and asked for information to be emailed only to find it on the app that I couldn’t open later. Also, when they did email a copy of my declaration page they sent in a pdf that I wasn’t able to open on my iPhone ( not an ancient model either )
Not the best
This app is poorly configured or something. Half the time you don’t receive the code or it takes longer than it should to send. The app doesn’t do the best with loading and there’s always an “unexpected” error. This app needs to go through a major upgrade.
Broken
Hardly ever works
Judy
It’s a big waste of time for the insuree. Having to sign in and remember password and username. Go back to the original way where we can actually talk to The insurance agent!
The worst
This app is ridiculous. It takes forever to load and sometimes nothing even happens. Not to mention the process just to log on takes forever! At this point I might as well just try to call and talk to a human.
Hanover Mobile FAQ
- Is Hanover Mobile free?
- Yes. The app is free, in all 2 countries it sells in, and it sells nothing inside it.
- Does Hanover Mobile have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to Hanover Mobile?
- Go Mapfre (4.4 from 13,788 reviews), MSGCU Mobile (4.8 from 12,663 reviews) and Genisys Mobile (4.8 from 11,073 reviews).
Hanover Mobile download
Last updated 1 month ago.
Hanover Mobile sells in 2 countries. It was released 9 years and 2 months ago, on 4 Aug 2017. It holds a 2.0 rating from 157 reviews.
Supports 1 language: English.
How much does Hanover Mobile make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.