HSBC HK Mobile Banking
All-in-one financial services
How much does HSBC HK Mobile Banking cost?
Prices are current as of 9 Sept 2026.
HSBC HK Mobile Banking has no in-app products on record in the United States.
10+ alternatives to HSBC HK Mobile Banking
| HSBC HK Mobile Banking |   BOCHK 中銀香港 |   PayMe by HSBC |   SC Mobile Hong Kong |   ZA Bank |   Citibank HK |   BEA Mobile 東亞手機銀行 |   HSBC HK Business Express |   Hang Seng Personal Banking |   HSBC China |   CMB WING LUNG BANK | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.7 | 4.8 | 4.6 | 4.7 | 4.8 | 4.6 | 4.6 | 4.8 | 3.3 | 4.0 | 3.9 |
| Reviews | 527K | 358K | 289K | 158K | 73K | 72K | 41K | 41K | 8.1K | 4.8K | 30 |
| Released | 2016 | 2020 | 2017 | 2011 | 2019 | 2010 | 2010 | 2018 | 2015 | 2017 | 2012 |
HSBC HK Mobile Banking reviews
4.7 out of 5, based on 526,610 reviews.
What people like
- Global transfers are fast and easy
- Interface is clean and simple
- Very secure and reliable
What they complain about
- App keeps crashing and freezing
- Ads take up too much space
- Support never actually helps
- Old phones can’t use it
Always good to bank with HSBC
Good and efficient app
Difficult to use
This app is overly complicated and very difficult to use
驗証碼
老人家眼睇嘢慢，發送碼又多數字，又唔記得咁多，又快消失字，這方便真係好辛苦，所以要多次發送先得
打不开呀
更新到3.71.13后打不开了呀！！！
转帐高效快捷
汇丰银行自己名下的全球转款秒到，清楚明白。而且操作人性化，没有一些额外的验证，一次性进入账户，操作简单丝滑。
海外轉帳
方便及快捷，安全又放心
Unable to open theAPP due to update
From the APP, it says to update, but When clicking the “Update” , then direct you to the App Store, there is no Update option but only “Open”. When you click “Open” from the APP store, it direct you to the APP, it asks you to update. It’s a loop!
Unable to buy stock
Don’t know why can’t buy stock. No clear guidance
Bug!
iPhone 16 pm nfc can’t read eep, pls fix it.
Generally good, but …
While we, as clients, don’t mind seeing the bank’s new services and products, the advertisement section on the top of the app still takes up too much space for us to do what clients really wants to do on the daily. As a credit card user, we would also like a HSBC to seriously consider allowing us to add our cards to Apple Pay of all our iOS secondary devices (or even macOS devices). I understand as a global bank they have their security concern but we as clients also want to have the convenience and security to use Apple Pay across our devices, where HSBC can allow us to do so by authentication through the app on the principal device.
R
Happy together
Help me to solve the problem
My old iPhone with iOS under 16 cannot update the app here. At the same time, the app I installed cannot open because it keeps asking me to update. So, I can’t use the app now, and I lost to transfer the key to the new phone. How to solve it?
线上对话使用心得
希望大力开发软件，加强AI识别问题的能力，使许多问题都能快速解决。谢谢☺️
Only if you live and work in HK
I currently live in the UK due to work and because of my father’s illness I haven’t been able to go back to HK for a while now. My card has been blocked, the option to verify by sms is not showing. I called and I have to go back to HK and use a HSBC atm… there are HSBC atms all around the world… luckily I have the UK account details saved so I can transfer between accounts
size too big and open loading too long
size too big and open loading too long
非常好用的银行app
高效、便捷、使用方便，特别是转账记录可以添加受款人）常用）很方便
Nearly a Gigabytes of app sizes
Eating memory.
a good bank app
It’s simple and easy to use and it’s available in almost every country
Bad
差唔多成個禮拜都load 唔到入app... 自動彈走
關於iPhone 12打唔開
iPhone 12 ios18.2.1無法打開，卡喺介面十幾秒然後退出。
Feature Request: Custom Stock Portfolio & Auto-Rebalancing.
I’ve been using the HSBC HK app for a long time and really appreciate its clean design and reliable performance. One feature that would significantly improve the investment experience is the ability to create a custom stock portfolio directly in the app. It would be extremely helpful if users could: • Add selected stocks to build their own personalized portfolio/pie (not just buying individual stocks) • View percentage allocations across holdings • Track how each position contributes to the overall portfolio • Enable auto-rebalancing, so when topping up, funds are allocated automatically according to the target percentages • Enable auto-DRIP, great option to invest more This would make portfolio management much smoother and would bring the app closer to full-featured investment platforms. I hope HSBC considers adding this enhancement—it would be a great value-add for many investors.
Lot Bugs
Over a week can’t logon the apps , it’s keep that freezing on loading page
汇丰投资app缺失
为什么澳洲商店没有汇丰的投资app比如投资全速易
Cannot open app after update
Cannot open app after update
se3机型，首页显示不全
同标题
Keep loading
When I click update, the app seems downloading, but it took a long long time. What can I do? I use my old iPhone without SIM card, is it a problem?
Crashes my other hsbc apps
Keep crashing when I have to use to login to reward cash, or easy invest. It’s slow and sluggish. Restricts usage of the other hsbc apps. Poor customer experience
Generally good refreshed app
Easy to log in and see balances but found it difficult to understand where to click on the app to make transfers.
Not the best
Not the best app compared to standard chartered but it gets the job done. Learn from your competitors and do better
Unblock bank card
I was trying to unblock my card , every time I clicked on unblock icon , the app signed me out . Can someone explain me why?
Love the new app
Love the ability to swipe and the new cards section.
開唔到 彈App
iPhone
Online account opening
Hope Malaysia passport holders can open an account online as well
Update needed EVERY SINGLE TIME
Really annoying
app更新后闪退
我已经尝试过删除重新下载，关机重新启动，依然打不开app，是怎么回事？
convenient
Good application!
Can’t losd the iOS app after updating
Don’t update your app
好用，只是卓越理財經理不好找人
好用，只是卓越理財經理不好找人 打Watch App，沒回應 去電沒連絡到，也不理客戶了 利率不高，所以想換地方理財
Logon
One phone can only logon one account. We only have one phone. I can’t log off and let my do the banking. APP account is not flexible.
ios15.8.5打不开会闪退
我的手机iPhone7，打不开app，一点进去就自动闪退，这是为什么？
方便
易用方便
HK UI does not fit
Can’t even match the screen of iPhone 17, shameful! UK version does this slightly better.
Force to update
Overall is quite good apps… One star drawback is to force you to update BEFORE you can use it which is very irritated……
iPhone SE 1st gen (bug)
the latest updated version doesn’t work in my iPhone SE 1st gen (Dec 04, 2023)
Useful but needs improvement.
Managing daily payment limits is a hassle and too fiddly, the new app seems to have a zero default that can’t be easily changed
Highly recommended Bank!
It is very convenient for making any transections in the different regions other than Hong Kong, simple steps and fast. Excellent!
Opt for a physical device instead
The HSBC mobile banking app works only sporadically: many reviews have highlighted they are unable to log on: the app opens to the hsbc logo screen, and then closes. BUT HSBC does not address this problem. It simply asks customers to contact the chat service: which they cannot do since they cannot even log on! The relation managers are a joke. They do not reply to whatsapp or email messages. Perhaps HSBC is now only interested in elite premier customers. I managed to speak to customer service on the phone. After requesting for a physical security device for over six months, I finally managed to speak to a sympathetic agent who promised to send me a physical device. HSBC HK is perhaps the only one among the global HSBC banking corp. network that does not normally issue physical devices. Not so for HSBC UK. What a shame.
Too many updates
Too many updates, almost like every week
New update adds distracting promotions
The app is functional and offers better user experience than website. New update however includes needless promotions which cannot be switched off, and is an annoying distraction to the user interface.
灵活性差
在環球转帳方面真正代給客戶实惠便捷
HSBC HK Mobile Banking FAQ
- Is HSBC HK Mobile Banking free?
- Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
- Does HSBC HK Mobile Banking have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to HSBC HK Mobile Banking?
- BOCHK 中銀香港 (4.8 from 357,890 reviews), PayMe by HSBC (4.6 from 288,595 reviews) and SC Mobile Hong Kong (4.7 from 157,524 reviews).
HSBC HK Mobile Banking download
Last updated 28 days ago.
HSBC HK Mobile Banking sells in 175 countries. It was released 9 years and 11 months ago, on 26 Oct 2016. It holds a 4.7 rating from 526,610 reviews.
Supports 2 languages: English, Chinese.
How much does HSBC HK Mobile Banking make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.