i-Neighbour
How much does i-Neighbour cost?
Prices are current as of 10 Sept 2026.
i-Neighbour has no in-app products on record in the United States.
10+ alternatives to i-Neighbour
| i-Neighbour |   Sunway Super App |   iProperty Malaysia |   CSS Home |   Kiddocare for Parents |   eCommunity |   1 Utama SuperApp |   MyMagnum 4D - Official App | |
|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 2.6 | 4.6 | 4.6 | 1.4 | 4.6 | 2.3 | 2.4 | 4.5 |
| Reviews | 299 | 2.7K | 2.2K | 515 | 441 | 182 | 151 | 101 |
| Released | 2016 | 2016 | 2010 | 2021 | 2022 | 2017 | 2016 | 2013 |
i-Neighbour reviews
2.6 out of 5, based on 299 reviews.
What people like
- Great for pre-registering visitors quickly
- Developers keep adding useful new features
- Interface looks nice and modern now
What they complain about
- App is extremely slow and lags
- Visitor registration process is confusing and hard
- Cannot open gate with iPhone reliably
- Bugs appear in every new update
Great App
Love the new look! Great to see that you are constantly updating and enhancing the app !
Frustrating App
I’ve been logged out for months now. When I try resent my password or try get an activation code - it presents an error. However when you open it on a web browser it works fine. I’ve tried deleting and redownloading, still to no resolve.
Payment options
Please allow more payment methods like QR, Shopee pay etc and allow to input amount to pay.
System
Hari hari nak kena update
Reject visitor functionality
There is no reject visitor button which it would be a very helpful function to feedback to our guards. Hope you could take into consideration to implement it. Thanks!
Daniel Desbaillets
I don’t use this de is any longer but still receive emails and notifications. Please help me cancel and delete
Super Slow
Super slow and content cut off at bottom
Coming on well
With each update improvements are made. Constructive feedback works well. Server and network permitting, response times are improving. Would love to see customise capability for code sharing with visitors i.e. include the detailed address, Speed limit restrictions (some estates fine the home owner for visitors transgressing the speed limit). Keep up the good work 👍
Please learn from JagaApp
I've been using this app and JagaApp for my house, JagaApp if faaaaarrrrrr better than this app, i dont know what was the management think using this app as their Resident Management app. WORST APP EVER!! - Hard to invite visitor - no payment gateway - cannot save favourite visitor info like plate number and ic number? What kind of intern student do this app? Please please pleaseee learn from JagaApp and improvise, there is a lot of work need to do. For Dev, please use JagaApp if u want ur Residence happy 😊
Unable to invite guest
The app recently updated on my IOS and I can’t invite visitors!! Please fix asap
Best community app
It’s very convenient to use and comes with variety of features.
WORST APP EVER
App is EXTREMELY slow, functionality rarely works properly. Times out regularly. A 5year old could have done better.
Great to track movement
I like it, a great “security feature”- get to know who comes in and when they get out of the Estate. Love it!
Announcement Issue
When I opened pdf file attached in the announcement, practically there is no way I could exit the pdf file to return back to the main announcement screen. I've to exit the app and reopen it. So inconvenient.
Could be better
There are certain things that annoy me abt the app, and it’s this lack of attention to detail that really prevent this from being a great app. For example: 1) if you lodge a feedback/inquiry on repairs etc to mgmt, there is no way for you to delete the report if you want to retract it or to mark it as resolved. Only management is able to do so. 2) retaining the unit a visitor was last registered to. We encountered multiple instances of visitors being logged to the wrong units and this is usually because the security personnel often simply relies upon the visitor information last captured in the system to be correct and simply clicks proceed, when in reality the visitor might be visiting a different unit. This is especially the case when it comes to delivery riders who may make multiple visits to the property for different units at different times. The app could perhaps still retain the other visitor info to save time, but remove the last unit visited so the security will have to key in the unit each time the person visits to reduce the risk of this happening 3) when making payments for bills via the app, users are apparently required to ensure all fields under the “Customer details” section are filled out. Otherwise they will not be able to proceed with payment and will get the error code “P04: Not allow to process”. The issue is that the customer details are auto-populated and if there is info missing, there is no indication whatsoever, not even the usual asterisks*, that any of the fields under “Customer details” are mandatory. Also the error code P04 bears no utility for the end user as it does not indicate what is missing or what needs to be corrected for the user to proceed with payment. This is bad design I have not used the other features as much to comment on it. But these are basically the little things that have been bugging me about the app and hope it will be addressed in future updates
Excellent
Interesting app especially for residential area. Easy to use & took shorter time to load.
rubbish app & not adhering to PDPA
Visitor invitation require visitor himself to fill in personal info stil even if the resident has authorised visitors to come . Not user friendly at all. Never consider for driver who also happen to be visitor , how is he/ she gonna fill in the form if he/she is driving? And simply ask to fill in id or driving license no without adhering to PDPA . And what more rubbish is, you can fill in random string and format and it can still go through
Language option
They have languages like Hindi but no Tamil Language.
Update suggestion
Enable dark-view mode please, Elderly parents view better with dark mode. Couldn’t really navigate through the app with white screen. Most app nowadays enable dark view for that reason🙏
Good Apps
The apps provide a lot of features. I like the app theme colour and the interface.
Nightmare app
Still can’t open the gate with my iPhone even though an update was promised weeks ago. Please get it together guys
improve
This app need to improve. 1. Visitor - not only invite, also can pre-register 2. App authority - not only primary can view everything, must improve for joint name member to view all and notify visitor attend. 3. Application form - improve for online fill in (Now day all is using online)
Improvements needed
The email in the website (info@i-neighbour) is not reachable. Visitor management - under other purpose, there is no selection of contractor. Should consider “other purposes”, and let the user to key in the exact purpose. Overall it’s ok with some area for improvement
Convenient apps for neighbourhood
Very convinient to have this apps as its have a lot of features. And the nice apps design is a plus.
Not working after app update
This app is terrible and doesn’t work on IOS after the update!!! Please fix it….it causes a major inconvenience!!!
Announcements takes ages to load
My building management office have recently opt this apps for all residents. However compared with previous apps, the announcements sections takes ages to load and sometimes even fails to load. Please improve the user experience. Thanks.
Useful App
nice and useful app for community
Terrible Estate App
This app is terrible. So many frustrating things about it don’t even know where to start. A person’s choice of a gate should be top of the list.
Test, Test, Test
I have been using this app extensively both as a developer and as an end user. While I applaud the i-Neghbour team for constantly coming up with new features, what aggravates me is with each new version, there will always be new bugs which only leads to one conclusion. The team does NOT test the update before releasing it. This is extremely stressful as I’ve to be the one doing the testing when we a new version gets released and then inform my team of the bugs. This should NOT be the case. I’m not your lab rat. I can’t stress enough, test the update before releasing it!!
Much Improved
The app was very slow, after the OEM moved the server from Malaysia to Southern Africa, performance has dramatically improved.
Worst app to Re-install ever
Trying to Re-install on my phone. Says sending an activation code but never arrives!!!
Convenient
This app is good, convenient for pre-register visitor.
Celliers
Worst system I have come accross
好方便
我朋友来时可以提早通知保安也容易和快速的记录他们的资料很好用很方便。
Slower than slow
Our Estate decided to switch to this app but it is the slowest app I have ever use. Like walking through peanut butter with glue on your feet.
i-Neighbour FAQ
- Is i-Neighbour free?
- Yes. The app is free, in all 174 countries it sells in, and it sells nothing inside it.
- Does i-Neighbour have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to i-Neighbour?
- Sunway Super App (4.6 from 2,677 reviews), iProperty Malaysia (4.6 from 2,194 reviews) and CSS Home (1.4 from 515 reviews).
i-Neighbour download
Last updated 1 month ago.
i-Neighbour sells in 174 countries. It was released 10 years and 6 months ago, on 6 Apr 2016. It holds a 2.6 rating from 299 reviews.
Supports 11 languages: English, Arabic, Hindi, Indonesian, Malay, Nepali, Chinese, Spanish, Thai, Turkish, Vietnamese.
How much does i-Neighbour make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.