GetYourGuide: Plan & Book
Attractions, Tours, Events
How much does GetYourGuide: Plan & Book cost?
Prices are current as of 9 Sept 2026.
GetYourGuide: Plan & Book has no in-app products on record in the United States.
10+ alternatives to GetYourGuide: Plan & Book
| GetYourGuide: Plan & Book |   easyJet: Travel App |   Omio: Book Train, Bus & Flight |   Hostelworld: Hostel Travel App |   Eurostar: Train travel & Hotel |   Tiqets - Museums & Attractions |   Civitatis: Fill your trip! |   Ferryhopper |   Headout: Book Tours & Tickets |   POPGuide |   Interrail Rail Planner | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.9 | 4.8 | 4.8 | 4.8 | 4.8 | 4.7 | 4.8 | 4.8 | 4.5 | 4.4 | 3.2 |
| Reviews | 2M | 2.1M | 750K | 415K | 191K | 190K | 122K | 29K | 27K | 24K | 9.5K |
| Released | 2013 | 2011 | 2014 | 2010 | 2011 | 2017 | 2017 | 2020 | 2014 | 2016 | 2013 |
| One-time price | — | — | — | $17.99 | — | — | — | — | — | — | — |
The going rate for each plan in United States, in its own currency, shaded from the cheapest price on the row to the dearest.
GetYourGuide: Plan & Book reviews
4.9 out of 5, based on 2,040,286 reviews.
What people like
- Great variety of activities available
- Easy to use and book
- Good guides make tours special
What they complain about
- Refunds take forever or get denied
- App crashes and freezes often
- Totally broken for blind users
- Support is hard to reach
great program
fun, relaxed but well timed, saw wonderful places with an outstanding guide
Poor tourist arrangements and expensive
Use this tour twice, had a horrible tour on Lofoten, driver did not hold the steering wheel all the time and left dangerous to the client. Do not use this company!!!
Easy to use website
Prices tend to change while making a booking.
Disapointed
My trup to see the tge Dolpgins was cancelked i believe cause there was only me I would of paid extra
Live activity
I like the app provides real time updates and reminders but it should stop the live updates once a person reaches the destination, scans the ticket or checks in at the venue. Please provide options for the use to end live tracing for the specific event as I like the feature but had to disable for the entire app
5 star Museum
Love this Museum step daughter had a wonderful time. Definitely a great spot to bring the children!!!
Poor Customer Service When Something Goes Wrong
booked a nearly $198 excursion through GetYourGuide. My third-party transportation provider got lost, causing me to miss the departure. I contacted GetYourGuide immediately and later provided documentation showing what happened. Their agent acknowledged and documented the situation, but I was still offered no refund, partial credit, reschedule, or future booking credit. I understand policies exist, but for an expensive booking, I expected better customer support and some flexibility when I contacted them right away and had proof. I would be very cautious using this app for costly excursions because if something goes wrong, you may be left with no meaningful resolution.
Praktisch, aber „Touri-lastig“
Die App ist nützlich und einfach zu bedienen. Sie bringt auch manchen „Geheimtipp“. Mancherorts bringt sie unnützliche und überteuerte Hotspots zuerst und verbirgt die eigentlich interessanten und günstigen Angebote.
Service is not helpful
I booked an activity three times within two weeks. The provider forced me into cancelling the activity myself based on questionable reasons from my point of view. The GetYourGuide service did not help at all and suggested that it would be the easiest and (only) way to get this sorted out. Use other activity providers.
Somewhat disappointed
I used Getyourguide for several tours while on our trip to Italy. I thought it would make it easy to get tickets early and plan our trip. The individual tours were handled by a subcontractor so Getyourguideguide really did not have any control of the tours. I think it’s a great idea but they need to either have their own guides or better control over each tour. For the price I believe we did not get what we paid for.
Freedom trail
Excellent
Hate this app
All I wanted to do was get tickets I’d already paid for. Forced to download a which took 3 1/2 minutes. Sign on using Google, Apple, etc. Then get a 6 digit number through my email. Now I have my tickets and an app I’ll delete as soon as the event is over. Total waste of time, effort and money.
Comedy Bootstour
War nicht gut zu finden. Erst Brücke 2 und dann ging es weiter. Ein Aufsteller als Hinweis wäre besser. Die Comedy war nicht so besonders. Schade. Viele Anekdoten kennt man schon.
On the fence
This app is great at reminding you of your booking but that’s where it stops. It does not link easily to review your booking or leave a review.
AI support not humans
I will reconsider using this app in the future as when I tried to reach out with a concern I had to fight to get to a human. While it wasn’t an urgent situation this time, what if it was. I far prefer human support.
One of my most trusted and favorite
Get your guide is one my most trusted and favorite ways to book trips. Especially when I am planning something last minute and haven’t booked activities. I went to Morocco from Spain via ferry and get your guide made it easy to book a last minute trip to Chefchaouan. Also, same day sunset ATV’s.
Poor Customer service
I would give a zero if I could. Had an excursion booked for over 2 months and then a week before we are set to arrive, I receive a message that the captain has prior commitments (I booked 2 months in advance) that they had to cancel. Now a week before I cruise, all the good excursions are booked. There as no accountability for the excursion company, Get your Guide just responses fed back saying I will be issued a full refund… well thanks, considering I didn’t get the opportunity to go in the excursion.
Coole App mit Top Angeboten
Immer wieder eine coole Möglichkeit um im nächsten Urlaubsziel nach Aktivitäten zu suchen. Das Buchen war bis jetzt immer unkompliziert und die Tickets werden in der App gespeichert.
Extremely poor accessibility.
Let's be blunt. This app is a disgrace for blind and low vision users and someone needs to own that. When searching for activities, the buttons and listings aren't read out by VoiceOver at all. They're either unlabeled or thrown out as meaningless generic elements, so a blind user has zero idea what they're tapping or what result they've hit. This isn't a rough edge you can gloss over because I’m willing to bet that I’m not the first or only blind user to come across these issues. You’ve built the core function of your app, finding and booking activities, in a way that flatly excludes every VoiceOver user on iOS. You can’t call this an oversight, it’s straight up negligence, because Apple hands you the tools to fix this for free. UIAccessibility labels, traits and hints have been baked into iOS for over a decade and a half and Apple's own Human Interface Guidelines spell out exactly what you're supposed to do. You just didn't bother. This is a straight-up violation of the Equality Act 2010 in the UK, which legally requires you to make reasonable adjustments so disabled people aren't put at a substantial disadvantage. It's also a straight-up violation of the Americans with Disabilities Act in the US, where the courts have made it crystal clear that Title III covers apps, not just brick and mortar. Both of those laws lean on the same technical yardstick, the Web Content Accessibility Guidelines, currently WCAG 2.2 at level AA, and your app faceplants on the most basic criteria in it: name, role and value (4.1.2) and info and relationships (1.3.1). Unlabeled controls that hide their content from the accessibility layer are the single most cited failure in disability litigation and as it stands at the minute, you're covered in them. Then there's the participant picker, which is flat-out broken. Using VoiceOver, I open the picker to set how many people are going, select two participants and hit apply. The picker then silently collapses right back to one participant instead of the two I chose. So even after a blind user claws their way through a pile of unlabeled buttons, the app quietly throws their input in the trash and books the wrong number of people. Not only is this a catastrophic accessibility failure, it’s also a functional defect that takes a disabled user's money and hands them a wrecked booking with no warning. Sighted users would riot if the app did that to them, but you’ve blundered right ahead and decided it's fine to do it to us. Here's the part that should actually scare you, Every day this stays live, you’re bleeding revenue from a huge market you've chosen to lock out completely, and you’re sitting on a live, loaded ADA and Equality Act lawsuit waiting for someone with less patience than me to file it. ADA accessibility suits against apps run into the hundreds of millions every single year, and "we didn't know" has never, not once, worked as a defense. Ignorance isn't a shield, but it stands as an admission of abject failure. Fix this properly or don't pretend to serve the public. A full, comprehensive, ground-up accessibility revision needs to happen, stat. Not an automated scan that catches a tenth of the real problems, a real audit run with VoiceOver by someone who actually knows what they're doing, followed by paid blind testers going through the whole app end to end. And make no mistake, there are almost certainly dozens more failures buried in here, but I haven't found them yet for one simple reason. The app is so wildly, aggressively inaccessible that I can't get deep enough in to reach them. Fix the foundation, then get disabled testers in to tear apart the rest, because right now you're shipping a product that treats blind people as an afterthought you couldn't be bothered to code for.
Pros and cons
GYG is very user-friendly, full of good information, ample trip/experience choices, and a generous 24 hour cancellation policy (that last part is so important because, vacation itineraries are often fluid). Kudos to GYG. GYG did not always tell me the truth. 1. I paid a little more to do a sailing vs motorized boat excursion in Porto, but the captain motored the entire time; never raised the sails. GYG should have a higher standard. I was disappointed. 2. GYG told me my trip to Sintra was cancelled, and rebooked me for a different day. (Thankfully I had nothing scheduled on that day). But I later learned my trip was NOT canceled. Why did GYG lie to me? I think for future trips, I will switch to Viator. Maybe they’re no better …? I will find out.
Vespa tour
Easy to buy and enjoyable
Tour guide
The tour guide was very racist. He asked if they were any body coming from a different country. We sitting right in front of him raised our hands and he totally ignored us, another person sitting in front of us alerted him about us and he ignored him too but rather went ahead and asked the group sitting beneath us.
Bitte kritischer Angebote bewerten
Wir hatten zum Besuch von Mont St. Michel zusätzlich über GetYourGuide einen Audioguide gebucht. Auch wenn er einen guten Überblick vermittelt, sind die Texte selbst etwas sehr einfach und nicht der Sache entsprechend
Aspettative non soddisfatte
Esperienza decisamente negativa e, considerando il prezzo pagato, con un rapporto qualità/prezzo davvero pessimo. Il tour è partito in ritardo perché sono stati accorpati due gruppi, creando fin dall’inizio disagi, perdite di tempo e cambi di programma. Anche le indicazioni fornite durante la giornata, sia relative ai luoghi da raggiungere sia ai punti di ritrovo, sono risultate piuttosto approssimative e poco chiare, rendendo spesso difficile capire dove e quando presentarsi. Particolarmente preoccupante è stato il servizio di trasporto in autobus sulla terraferma: il mezzo percorreva stradine di montagna a una velocità che, a mio avviso, non era adeguata alle condizioni della strada, senza che fossero evidenti particolari presidi o accorgimenti di sicurezza. Una situazione che ha generato parecchia apprensione e che non mi è sembrata accettabile nell’ambito di un’escursione organizzata. Nel complesso, l’organizzazione è apparsa poco curata, con comunicazioni insufficienti e una gestione dei tempi tutt’altro che efficiente. Per il costo sostenuto mi sarei aspettato un servizio decisamente più professionale, puntuale e sicuro. Purtroppo, non mi sento di consigliare questo tour: il rapporto qualità/prezzo è stato, a mio giudizio, decisamente insoddisfacente.
Werbung
Leider zuviel Werbung, so dass ich die App wahrscheinlich wieder entfernen muss.
San Antonio Toir
Dylan Coffee, our tour guide was fantastic. We were kept informed of every detail of our tour right from the time we booked it until he came and picked us up at our hotel. The meal included in our package was fantastic. If you want to experience one of your best guided in your life, this is the one for you!
Architectural River Boat Tour
Very upset! I booked for the other boat. Not happy! False advertising and I want a refund!
Bei Familientickets Vorsicht. Sind vor Ort evtl. günstiger
Siehe Titel
Not the greatest app
App is difficult to use and freezes often. Updates are not available and there are no customer service numbers to help with app problems.
Florence Tour: Pisa, Siena, San Gimignano Day Trip with Lunch
We booked the Florence tour several months in advance, but the tour company canceled it just one day before the scheduled date. Because the cancellation happened so late, my family and I were unable to find another tour or make alternative plans. This was extremely disappointing, especially since we had planned our itinerary around this experience and had only one available day for the tour. A cancellation at such short notice caused significant inconvenience and negatively affected our trip. The company should have provided earlier notice or helped us secure a suitable alternative.
Easy
This is easy to use and the prices are fantastic
TERRIBLE CUSTOMER SERVICE!
Be cautious before you book. I tried to cancel a booking for a pub crawl due to transportation issues. I alerted them of this fact 45 minutes prior to the start of the activity. “Richalyn” the admin, refused to help in any way stating their policy was binding. Absolute non-sense. I’m going back to Viator where they actually have common sense and compassion to customers. Just absolutely unbelievable and above all else, greedy! DO NOT BOOK WITH THIS COMPANY!!!!
Canceled trip
I was charged twice for a canceled trip and have not been responded to let alone received my money back
Can’t access booking
Can’t get my booking to upload to app inspite of validating my account
Refund Quicker
Good app but refunds take a while compared to others
Variety
I love the variety of activities available
Another app
I didn’t want another app but needed it to access my tix.
A very helpful app
The app has been amazing, very simple to use and it definitely helps to keep things budget friendly. I’d fully recommend downloading it today.
für i-pad nicht geeignet
man kann nur schauen aber nichts fixieren app hängt sich permanent auf🫣
A good company
The problem our credit card company doesn’t trust them and they refused to pay for all our planned tours in Istanbul
Best of countryside tour Ina private car in Dalat
This tour is amazing and Vin, our guide was very knowledgeable, accommodating and funny and spoke good English which made it so much easier for us to communicate and and understand. And Tien, was a very careful and good driver as well. We will definitely recommend this tour and Vin to all our family and friends in the US and Philippines. We give this tour a 5+ star.
Stay away
It’s extremely disappointing that your company chooses to reveal at the very end of the booking process that the ticket is non-refundable. Even though less than 24 hours have passed, you prefer to keep the customer’s money rather than make a reasonable exception and retain a customer. This approach shows a complete lack of understanding of customer loyalty and customer LTV. Instead of thinking about long-term customer relationships, repeat purchases, and loyalty, your company seems to prioritize keeping one payment at the cost of losing a customer, receiving negative reviews, and damaging your reputation. It’s hard to understand why, in a competitive market, you would choose to lose a customer over an amount that could easily have been handled as a goodwill exception.
Mention des Avis
Seul les avis positifs sont mis de l’avant pour les activités. Il m’a été impossible de laisser un commentaire moyen ou négatif sur une activité. Bonne application pour trouver des activités.
Da rivedere
Spesso poco chiaro nel rilasciare informazioni
Achtung bei Vorschlägen!
Die Website hat mir einen Wasserpark vorgeschlagen, der auf einer anderen Insel liegt! Tipp, lasst euch euer Geld immer auf die ursprüngliche Bezahlmethode erstatten! Kein Gutschein!
An amazing walking tour with Maria
Best Small Group Walking Tour with Maria!
Rip off
Rome
Collaborative Wishlist needed.
Works great overall but no ability to collaborate with others to plan trips. Can only send your own list to someone online.
Too intrusive
The title says it all!
Who knew
I actually had not heard of this tour guide company previously. The one I went on today was so successful I am looking at others they offer.
GetYourGuide: Plan & Book FAQ
- Is GetYourGuide: Plan & Book free?
- Yes. The app is free, in all 174 countries it sells in, and it sells nothing inside it.
- Does GetYourGuide: Plan & Book have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to GetYourGuide: Plan & Book?
- easyJet: Travel App (4.8 from 2,050,865 reviews), Omio: Book Train, Bus & Flight (4.8 from 749,654 reviews) and Hostelworld: Hostel Travel App (4.8 from 415,120 reviews, premium from $4.99).
GetYourGuide: Plan & Book download
Last updated 0 months ago.
GetYourGuide: Plan & Book sells in 174 countries. It was released 13 years ago, on 19 Sept 2013. It holds a 4.9 rating from 2,040,286 reviews.
Supports 36 languages: English, Arabic, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Chinese, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian.
How much does GetYourGuide: Plan & Book make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.