Housecall Pro: Field Service
Quote, Estimate, Invoice App
How much does Housecall Pro: Field Service cost?
Prices are current as of 9 Sept 2026.
8 subscriptions from $39.99
In the United States, Housecall Pro: Field Service has 8 subscriptions priced $39.99 – 169.00.
| Subscription | Period | Price |
|---|---|---|
| HouseCall Pro Starter Plan | Monthly | $39.99 |
| HouseCall Pro Simple Plan | Monthly | $49.99 |
| Start | Monthly | $64.99 |
| Basic | Monthly | $64.99 – 69.00 |
| HouseCall Pro Grow Plan | Monthly | $79.99 – 99.99 |
| Modern Plan | Monthly | $139.99 |
| Grow | Monthly | $149.99 |
| Essentials | Monthly | $169.00 |
See what Housecall Pro: Field Service costs in all 2 countries →
10+ alternatives to Housecall Pro: Field Service
| Housecall Pro: Field Service |   Thumbtack for Professionals |   Angi for Pros |   Angi Services for Pros |   SimplyWise: Cost Estimator |   CompanyCam |   Jobber Field Service Software |   Yelp for Business App |   Joist: Estimate Invoice Maker |   ERGO NEXT Insurance |   Daikin Tech Hub | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.6 | 4.4 | 3.9 | 4.6 | 4.8 | 4.8 | 4.8 | 4.0 | 4.7 | 4.9 | 4.6 |
| Reviews | 30K | 64K | 39K | 39K | 34K | 31K | 25K | 23K | 16K | 13K | 3.9K |
| Released | 2013 | 2015 | 2011 | 2020 | 2024 | 2015 | 2015 | 2014 | 2013 | 2021 | 2020 |
| Monthly price | $69.00 | — | — | — | $19.99 | $249.99 | $139.99 | — | $16.99 | — | — |
| Annual price | — | — | — | — | $239.99 | — | — | — | $169.99 | — | — |
The going rate for each plan in United States, in its own currency, shaded from the cheapest price on the row to the dearest.
Housecall Pro: Field Service reviews
4.6 out of 5, based on 30,490 reviews.
What people like
- Great for tracking jobs and customers
- Excellent customer support team members
- Helps make business more profitable
- Easy to use once learned
What they complain about
- App crashes and glitches often
- Support is unhelpful and slow
- Mobile app lacks basic features
- Breaks when cell service is weak
Makes running a business easy
I have been learning this app for a few days now, there’s a lot to it. And it may be confusing at first but I promise you guys log into it every day and just make it a goal to get familiar with it. Anyone else with a remodeling home services businesss like me, or ac and plumbing or electricians. This app I mean service, is a game changer, it’s worth every penny. And I to the housecall bosses.. Andy fisher from the cash flow team. Just taught me so much and answered so many questions I had that where really confusing me, your guy Andy was able to give me a complete understanding of this app and how itll work best for my business. He is the mvp in our integration story and is more than likely the reason my business and housecall pro willl be doing business together from here on out. Very solid app. 5 stars from us!
Avoid at all costs
Started our plumbing company over 5 months ago. Went with housecall pro, what a grave mistake that was. The software is awful, the billing department is a joke, they messed up our “orientation” and created two accounts and have been charging us twice a month for one account for over 5 months and each day I call to bring it up and I still get charged. They lie and lie and lie, it literally all they do. By far the worst company I have ever used for a CRM. I will be dropping them to go to Service Titan, house call pro is an absolute joke. Do not use them, they reel you in with free money (which you will never receive) they make false promises on recorded lines and continue to mess everything up. A complete and total waste of time, money and effort. I cannot and I mean I cannot suggest that you use any other company more aggressively than this. Save your wallet, time and sanity.
Rough start
It was very challenging to get the hang of. There are many common functions that are different for when working in different areas so it can be very difficult to do simple tasks, like deleting an event vs how you delete a job. So this can be very frustrating at times. But the AI assistant for support is great and often very fast. Support is good too. They also didn’t cancel a feature at the time I cancelled it, and never refunded the extra subscription I paid for. But in spite of all this I know love the program overall and my business is more profitable now with it and I have more time for other things, like work on company growth. I highly the app but I would warn you it’s not going to be a roast start, but in time it will become an essential business tool.
Laggy and customer service doesn’t stick to their word.
I at first was exposed to house call pro by a random phone call telling me to download and try it. The free version worked just fine for me. Laggy, but free. Phone free version is bad. It doesn’t give you an option for vast settings on the phone. Customer service will always call to try and upsell, when you eventually do it and try it out, they say they will train you on how to use it, but their “trainers,” are the sales also. They look everything the night before and then go over the training with you. So they didn’t even get trained on how to train people. It was very obvious. They were learning as they were going through it with me… very frustrating… whenever you want to go back to the free version, they say they will give you a free month, and then call to finally confirm the cancel, they don’t call back. They just hope you forget, and then it automatically charges your bank again. You call to complain again, and they try to just get you to repeat what they had you do before. A professional company run by a bunch of people working from home. Just an overall bad experience of people pretending they know what they’re doing.
Meh
The website software is great, but the mobile app is seriously lacking in functionality for techs. Recurring events don’t work well. They require a lot of manual work to copy and paste and are not flexible at all. You can’t just change a single appointment in a series. Techs cannot search their prior jobs. Techs also didn’t have a week view last time I had a demo.
Service tech owner
Made everything easy for me thank you
Don’t get stuck with this app
I’ve been using this program since 2019. It has been a lot of ups and downs with Housecall Pro. The most recent they have been the most frustrating is that they did a lot of updates and now it is no longer user-friendly. Tech-support is absolutely the worst. You’ll be messaging a guy from a different country and all he does is take the details and send it off to his coworkers. If you don’t answer them promptly, they close the chat as well. Some of the most frustrating things have been the mobile estimates page. There are way too many pages to deal with when writing up an estimate. Another problem has been that they have a good feature, then they do an update in the future gets removed. If you get started with this app, you will be stuck, and you cannot pull your jobs and information out to another program. If you want additional features, you will be paying for them. They charge additional for every single thing.
Should integrate tap payment as option
Generally good, should add a way to make payments via tapping a card directly on phone while app is open instead of entering card details manually every time. We work a high volume so that extra time spent adds up. Not to mention the occasional wariness of the client asking if entering it manually is safe.
Every update has an issue
I love the concept of this app. As a business owner it’s great to have everything in one app. That being said - it’s great when it works . And that’s the issue - every single time there’s an update it literally makes this the most useless app ever . As much as we are paying for this software we shouldn’t have consistent issues . We don’t have the time to constantly be on the phone or chat with someone that offers very little help. I’m over it and and am starting to shop for a new software with an app.
It’s pretty good
It’s good, but has a lot of redundant things I’ve got to click on to complete a job.
Ro
Easy to use
Absolute terrible support
They have a phone support. Called them two times regarding the same issue. Non of two people knew anything about their own policies and Housecall’s programs. I also spent two days with their email support. And they are using human names for AI bots…or humans just copy and paste ridiculous responses.
Notifications
There should be a way as an employee to only get notifications while your working not all hours of the day
Unhappy
System is always glitching while doing quotes, now all the pictures will not transfer from one quote to another. With updates, if the goal is to make the program better for users, in my eyes they are failing. Not having a-lot of fun these days using the program. It has lots of great features but these glitches are not fun to work with!
Great but not
I love this app when it’s working properly. Most of the time it won’t let load the app and to many updates. But no issues on the computer
Love it
Been using it since day 1 best software ever!
Lag
To slow it lag so much
Works great most of the time
Great app helps with a lot they keep changing where they put buttons during updates and that’s a little annoying but other than that pretty solid scheduling software
Way overpriced
Fairly user friendly, way too much money. Lots of other apps a lot cheaper.
Can’t Edit Client’s Address in the iOS App
Technicians and business owners cannot edit a customer’s service address directly in the Housecall Pro iOS app, and this is extremely frustrating. Sometimes you only discover the problem after driving to the wrong address. Then you may have to drive another 40 minutes to the correct location. In the mobile app, the only option may be to delete the job and create it again, which can also remove important information such as photos, payments, notes, and other job details. Yes, the address can be changed through the web browser, but field technicians rely on the mobile app while working. The browser version and the iOS app should have the same basic workflow and functionality. Editing a service address is a basic and essential feature for any field service application. Housecall Pro should add this option to the iOS app as soon as possible.
Awesome account reps
Marcus and Sarah from HCP are my faves. Loves them both.
Failed
Unreliable , has failed to send out invoice via email on multiple occasions to different customers causing delay in payments .. the most basic feature (sending out an invoice) is unreliable , when talking to customer support they stated “ we are aware multiple pros are experiencing this issue thanks your patience “ as if thousands of dollars worth of invoices sitting in limbo is not a urgent matter if you run a service based business where your processing on the spot payments or sending invoices to get paid same day this isn’t the app for it
Great for our small business
We use this for a group of about 6. It works great. A bit buggy at times but overall it works well. WE NEED DARK MODE!!!
Battery Life....
Uses lot of power, makes my phone hot, drains battery like crazy...
HCP —-> Think… then fix it. My criticism is constructive and valid!
Overall, it’s a good app, however: It causes a lot of problems due to HCP design team being stubborn. A fair number of companies operate in RURAL areas- often there is little to no cell service! 1. When I arrive to the job and press ‘start my time’… just LOG my start time in the app, don’t time out on me and make it look like I didn’t start my job On Time! (When I do finally have cell service, you can update the system!) <— not difficult to design in your app. 2. Great, I finished my job… (sometimes it will let me start, but not finish a job… which assigns more time to the job and makes it look like I spent too much time on the job. AGAIN, same as point number 1. Just log it on my app and update the server when I do have cell service. 3. Yes, my job is finished… time to go to the next job. I pull up my schedule and it’s blank… WHY?! Because I have little to no cell service, HCP, in their infinite wisdom made all my jobs disappear!! Good luck figuring out where to go for your next job!!! AGAIN, if I have little to no cell service, don’t make my jobs disappear in an attempt to update my schedule. My jobs should ALWAYS be visible!! This is also easy to design. BTW, HCP does this in case there a change in your schedule, but it’s worse to have all my jobs disappear than to have a schedule change not noted. It just doesn’t work good in Rural areas.
Easy to use
Very easy to use and good for keeping things organized
Not working good
Over the past six months, there have been several outages where either payments, the chat function, or other features failed to work; things are constantly being updated, yet something is always breaking. This happens on a regular basis, so, honestly, I cannot recommend this program for business use.
Message problems!!!!
I can’t read my messages between my work partners! It’s driving me nuts! I thought the whole point was to put all schedules and texts in one place!
Lots of clitches
After the last update there have been even more glitches than there were before the update.
Helpful
I love housecall pro
Confusing, Complicated
If you want a boondoggle of an app to frustrate you at nearly every turn.m, this is the one.
Terrible if you're not in constant cell service
No cell service no app. Everything is dependant on having cell service, can't even save private notes. Very annoying. Make sure any important photos you take are with your device and not the app if not in cell service or you risk losing them. Other than that I would give it 5 stars as the rest seems really decent.
Plumber
Very useful app
DO NOT USE
My company has been using this app for about a year now and has provided us with nothing but headaches there is no helpful tech support and constantly crashes. This is hands down the worst experience I’ve ever had with a software that’s supposed to help.
Honest Review
They do have chat services. But your not put in contact with reps that have any power to make the serious changes on your account when needed. 1. Like if you use the client messaging feature for your business and you want to block a client / quote inquiry that is becoming agressive / rude. You have no power to do that. 2. When you sign up for this service you have to input all your client contacts manually from your phone ( if your clients were not kept on quickbooks for example) 3. The free gas card offer they tell you about for doing your first sales /sign up call does not work. The 3rd party website that use to give out these gas cards says error when you try to use them. I been trying to get my gas card since Sept 1,2023
Nice app
Easy to track customers and jobs
They do not stop calling!
I downloaded the app and created an account. I’m just getting my business started so that’s as far as I needed to go right now. I just wanted to play around with it to see if I liked it. They have since called me numerous times a day up until 10pm! I told the first guy named George to stop calling, I would reach out when I’m ready. Now someone new is calling. They are worse than pushy car salesman. Find a different service to use. Not worth the headache.
Not able to convert app in french
Great app but can’t convert the app in french which is illegal in quebec for users to see notifications in english instead of french.
Yee Yee
Good customer and tool to help run your business.
Several issues
So I have been using this app for the last few months for the company I work for. I have found it somewhat user-friendly and on the other half it’s not.. I need to be able to have dark mode because the white gives me migraines. And it’s just harsh on your eyes. Next, I still have not been able to get our caller ID to pop our company name they chose to work on one issue and not both or follow up on the second one, although I asked several times. If you want to text another phone number on a customer’s account if it’s not the primary, you are not able to. There are several things with the AI system that could be improved on. One being able to customize what the AI agent says for instance I do not like how it asks who would you like to work with in the company? However, if it’s a first time Customer, how do they know who are the employees? Next, we had no idea that text messages were not going out to certain companies. When we were going through the app to text, I only figured it out when I got on the desktop version, this is the same for emails. The Pipeline is not even useful, there needs to be more functions.ex: we should be able to build a list of customers who need to be serviced at some point to be serviced that reminds us to call them, but that’s not what the pipeline is even used for. The sales people made it out to be real useful but it’s not. Just like the marketing. I can do the same thing through our website. The only plus to this app honestly is the scheduling and the invoicing. I cannot stand not being able to talk to somebody. Everything is through a chat.. And then it has to go to a different tech and then another tech very unprofessional.
App is detailed but missing key item.
Not being able to cancel or close my account and remove details like my phone number without calling customer service is a real downer for me. ☹️
Housecall Pro: Field Service price by country
A monthly subscription costs $69.00 in the United States and $71.74 in Canada. Below is the going rate for each plan in every country that sells it — the middle price of what the app charges there, in the country's own currency with the dollar equivalent beneath it.
| Country | Monthly |
|---|---|
| Canada | CA$99.00$71.74 |
| United States | $69.00 |
Housecall Pro: Field Service FAQ
- Is Housecall Pro: Field Service free?
- Yes. The app and its basic features are free, in all 2 countries it sells in. Premium features are paid: they start from $39.99 (US), across 8 subscriptions.
- How much does Housecall Pro: Field Service cost per month?
- Basic is $39.99 – 169.00 (US).
- Does Housecall Pro: Field Service have a free trial?
- No. None of its offers (US) come with a free trial.
- Where is Housecall Pro: Field Service cheapest?
- A monthly subscription costs $69.00 in the United States and CA$99.00 (≈$71.74) in Canada, its cheapest and dearest countries.
- What are the best alternatives to Housecall Pro: Field Service?
- Thumbtack for Professionals (4.4 from 63,827 reviews), Angi for Pros (3.9 from 39,049 reviews) and Angi Services for Pros (4.6 from 38,825 reviews).
Housecall Pro: Field Service download
Last updated 22 days ago.
Housecall Pro: Field Service sells in 2 countries. It was released 13 years and 1 month ago, on 1 Sept 2013. It holds a 4.6 rating from 30,490 reviews.
Supports 2 languages: English, Spanish.
How much does Housecall Pro: Field Service make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.
Revenue by plan
- Monthly 100%
Revenue by country
- United States 98%
- Canada 2%