ENCOMPASS® ELD
Business

ENCOMPASS® ELD

ELD MANDATE & HOURS OF SERVICE

J. J. Keller & Associates, Inc.

How much does ENCOMPASS® ELD cost?

Prices are current as of 22 Oct 2026.

ENCOMPASS® ELD has no in-app products on record in the United States.

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Rating / 54.03.84.34.74.21.64.73.13.12.14.9
Reviews9354.2K2.9K2.8K2.7K4551521481304132
Released20132013201620172017201720202020201720192023

ENCOMPASS® ELD reviews

4.0 out of 5, based on 935 reviews.

What people like

  • Logs hours automatically without fuss
  • Shows all clocks clearly
  • Simple and easy to navigate

What they complain about

  • Logs you out randomly all day
  • Dark mode makes text hard to read
  • Support team is slow and unhelpful
  • App crashes often or won't open
★★★★★ United States · v3.9536.348 · 10 Aug 2026

Great app!

Logs my hours great and never have to mess with it!

— Ikebob24567

★☆☆☆☆ United States · v3.8979.326 · 20 Jan 2025

Me

Worst app EVER use MOTIVE instead Call them tons to resolve issues they can’t resolve. One issue after the other. Use Motive, I promise it’s better, wish my new employer would switch!

— Just No, don’t get this app

★★★★☆ United States · v3.7611.252 · 2 Dec 2020

Would be 5 stars but

Sometimes the app crashes for no reason or gives error codes when there are none Overall a good app I’d prefer paper logs

— Styx zodiak

★★☆☆☆ United States · v3.8390.288 · 29 Jan 2023

Location

Don’t give the exact location of the place you stop, give a far location from you are

— Chupitos Drink

★★★☆☆ United States · v3.7398.234 · 17 Jun 2020

New update is broken

The new update makes everything bearly noticeable when my iPhone 7 is in dark mode. I shouldn’t have to adjust my phones display settings to use the app properly. Please fix

— jahushxbbd

★★★★★ United States · v3.7398.234 · 4 Jun 2020

Help

Other than being better on Apple than Android, it’s been in a “dark mode” for a few months. I’ve deleted tonight and reinstalled hoping it would take care of the issue.... I wasn’t right😞

— Thom191569

★☆☆☆☆ United States · v3.8782.310 · 29 Apr 2024

Rarely keeps me logged out

After I submit my log and log off duty, the next day it says I’m still on duty. So at least once a week (usually more) I have to edit my logs. It is very annoying.

— Marcallen29

★★★★☆ United States · v3.7345.232 · 15 Mar 2020

How about making it so you can do an inspection on a truck or trailer that is not in the system?

I would give it 5 stars if you could do an inspection on a truck or trailer that isn’t preloaded into the system. I know it is legal because we do it for another company I work for with another system. I am trying to get them to use this, but, they may pull other companies trailers, so this won’t work for them. At least not now.

— Sean Tuell

★★☆☆☆ United States · v3.8166.282 · 17 Sept 2022

Exact time

Using exact time on my app when logging out isn’t working anymore. Everything shows it’s going through fine, but when I check my time on tablet it’s logging me out at that moment instead of in the future. Really frustrating

— Fiddy48

★★★☆☆ United States · v3.7345.232 · 14 Mar 2020

So so system

I’m not impressed with this system. It has logged me as driving several times while I was in the bunk asleep which has made me stay longer than I should have on a ten hour break. And service people are nice but no help in this matter they tell you to make a notation and go to paper logs and cannot or will not just fix the glitch by changing the log back to sleeper or off duty. I was happier with the Bluetree system.

— Dfgjiyrsdcbnmju

★★★★★ United States · v3.7174.220 · 18 Sept 2019

Never give up

Works great, love the way it shows all the clocks (11/14/70).

— Edsandu

★☆☆☆☆ United States · v3.8500.308 · 19 Dec 2023

Software is frustrating

This thing will log you out a dozen times a day, even if you haven’t touched your phone. Maddening

— bigfan8675309

★★★★☆ United States · v3.7345.230 · 4 Mar 2020

Decent app.

Most of the flaws in this app are acceptable. Bugs will always happen, but they generally get addressed. One design problem I have is with the night mode on the iPhone version. It needs to be a black background like the android version, instead of just dimming too much...

— MT b&r

★★☆☆☆ United States · v3.8166.280 · 21 Jun 2022

Wait

When coming to a stop, have to wait between 10-27 seconds to go to main screen. Total B.S. ! Have had other issues too.

— settjec

★★★☆☆ United States · v3.7174.220 · 11 Sept 2019

The app will log off without notice.

The app logs off without you even knowing. I’ve updated the app every time there’s an update, and it still has glitches.

— WhoDatDB9

★★★★★ United States · v3.7174.220 · 18 Sept 2019

Good product

Easy to use. Seems to get better every update

— Jp53177

★☆☆☆☆ United States · v3.8500.306 · 1 Nov 2023

Ain’t worth a darn

0 stars

— Just another driver man

★★★★☆ United States · v3.7174.220 · 18 Sept 2019

JJ KellerMobile

Inspections have NOT been submitted in months, I don’t know why. Logs off randomly through out the day.

— lumb1

★★☆☆☆ United States · v3.7611.254 · 2 Mar 2021

Continues to glitch

Can’t certify logs, doesn’t update as it should, doesn’t keep accurate miles my miles are always more than tracked, occasionally logs out randomly but haven’t had this issue for a few months now so assuming that’s fixed.nope it’s not fixed.back to closing out and won’t open up completely keeps closing app can’t even log back in cmon this isn’t rocket science I’ve seen game apps more tech advanced with less issues. you got middle schoolers writing the programs?

— worklikeyoucare2231

★☆☆☆☆ United States · v3.8500.304 · 11 Oct 2023

ELD

This ELD doesn’t allow you to take the shorter end of the sleeper berth break first. You must take a 8 hour break first. This ELD is not compliant with FMCSA new rules. It will not pause your 14 hour clock after taking a 2 hour break.

— medeval30

★★☆☆☆ United States · v3.7611.254 · 28 Jan 2021

Crashes

The app itself is well designed and easily navigated. It’s fairly simple to use and straightforward. However, after two days of continuous use without any problems the application crashes. The app will load and as you are prompted to sign in, the usual notification will appear before shutting down. Once it starts crashing it will continue to do it every time I attempt to open the app until I am forced delete and reinstall. This causes a problem because any logs not submitted are deleted and lost for good. I only have this issue running the app with iOS on my iPhone 12. I first downloaded the app using Google Play on the Galaxy Note 9 and had no problems whatsoever for a year. It was not until I switched to the iPhone 12 that I started hating the Encompass app.

— S. Franklin

★☆☆☆☆ United States · v3.8285.286 · 11 Jan 2023

Slow system

System or program takes to long to allow changes in status.

— flatbed driver

★★☆☆☆ United States · v3.7611.252 · 13 Jan 2021

Activation

How do I get an activation code

— Frankdoug

★☆☆☆☆ United States · v3.8285.286 · 9 Dec 2022

Complete garbage

What’s the point of using ELD’s because drivers can’t be trusted to be honest with logs, when you constantly have to edit the ELD logs because this app does whatever it wants whenever. Convenient features: it disregards your logout just I case you’d like to do some CMV driving while you’re at home sleeping. Randomly logs out while you are on the clock actively working just in case you’re actually not and forgot to log out.

— catwrench82

★★☆☆☆ United States · v3.7345.230 · 3 Mar 2020

Please fix dark mode support

Not sure what happened with the latest update but the dark mode support is seriously flawed. I can’t see any of the important information in order to change time and date and input comments.

— surtrucksalot

★☆☆☆☆ United States · v3.8166.282 · 11 Aug 2022

Horrible device and support

DO NOT USE THIS ELD!!!!! Today alone we have been on the phone 6 times with support. First, we were told they will not help us until the app is updated. Because of issues, they update their app almost weekly. The next 5 times, they were still unable to figure out the issues and had to escalate the ticket. We’ve had to do this previously and it took over two weeks to hear back. We were told they didn’t know what was really going on. In this instance, we were told they would get to the ticket in the order it came in. This should tell you something right there when they have numerous ‘escalated tickets’. Their support team is terrible. You may get one person who knows how to use their system out of 10. I’ve contacted our account rep and again, no help. We have been a customer since ELDs we’re mandated. This last year has been nothing but issue and after issue with each ELD we have. We run over 15 power units so this isn’t just a one off situation. I’ve also suggested that maybe the ELD box is malfunctioning and asked if we could try a new one. They said sure, but that I would have to pay for it. In the end, I hope you read this review and stay away from them. This ELD is nothing but problems. We will be transitioning to a new one as soon as the devices are shipped to me.

— Sunshine.2022.:)

★★☆☆☆ United States · v3.7271.228 · 5 Feb 2020

Jjkeller

It is slow on change of duty status!

— Keith W Ware

★☆☆☆☆ United States · v3.8166.278 · 14 Jun 2022

Last update

Since the last update the app crashes more than before. Also stays in the driver mode way to long. Also even if the truck isn’t moving the app claims it sees movement and won’t let me do anything. Put it back the way it was. It worked really good before the last update.

— Breeze265

★★☆☆☆ United States · v3.7174.220 · 27 Sept 2019

Encompass system

Wellll.. we started out with them thinking they would be the best since they’re the profitable arm of the DOT. They didn’t have their game together at all. As we’ve worked through the bugs, some of it has improved overall. For what we do (exemptions, short haul, etc), they’re not very compatible. We’re switching to another in hope of finding one better suited for our needs.

— BTI of OK

★☆☆☆☆ United States · v3.7611.258 · 15 Apr 2021

Horrible customer service

I switched from android to iOS while sitting still on 34 hour restart and it kicked me to driving with truck not running and sitting still and was told I shouldn’t of been moving when on app that was second time it has kicked me into driving on 34 hour costumer service was no help at all been 4 days and no one ever called me just sent email telling me I was in the wrong when I was sitting still if I could give zero stars I would

— truckertoby

★★☆☆☆ Canada · v2.5084.11 · 18 Mar 2014

Jjkeller

Don't get this. It requires a activation code to use...

— Shouldrefunded

ENCOMPASS® ELD FAQ

Is ENCOMPASS® ELD free?
Yes. The app is free, in all 3 countries it sells in, and it sells nothing inside it.
Does ENCOMPASS® ELD have a free trial?
No. None of its offers (US) come with a free trial.
What are the best alternatives to ENCOMPASS® ELD?
BigRoad ELD (3.8 from 4,152 reviews), Ezlogz: ELD & Truck Navigation (4.3 from 2,942 reviews) and TruckX - Electronic Logbook (4.7 from 2,780 reviews).

ENCOMPASS® ELD download

Last updated 16 days ago.

ENCOMPASS® ELD sells in 3 countries. It was released 12 years and 11 months ago, on 14 Nov 2013. It holds a 4.0 rating from 935 reviews.

Supports 1 language: English.

How much does ENCOMPASS® ELD make?

Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.

Revenue < $5,000
Downloads < 5,000
Open the full ENCOMPASS® ELD analytics Revenue and downloads month by month, all 3 countries split out, and every product's share and trend