BigRoad ELD
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BigRoad ELD

Complete Innovations Inc

How much does BigRoad ELD cost?

Prices are current as of 15 Oct 2026.

BigRoad ELD has no in-app products on record in the United States.

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Rating / 53.84.94.84.44.64.34.74.01.64.73.1
Reviews4.2K55K15K14K5.9K2.9K2.8K935455152130
Released20132012201720132016201620172013201720202017

BigRoad ELD reviews

3.8 out of 5, based on 4,152 reviews.

What people like

  • Customer service staff are great
  • Easy to use interface
  • Very reliable app overall

What they complain about

  • Auto-switches status when moving slightly
  • Slow to change duty statuses
  • Connectivity drops and glitches often
  • Mileage tracking is completely wrong
★★★★★ United States · v36.7.1 · 24 Sept 2026

It works

Does the Job I just wish they would cut off the driving to off duty or break faster instead of eating driving time during the transition of one of the chooses.

— DJ3V

★☆☆☆☆ United States · v37.0.1 · 6 Oct 2026

Still haven’t fixed movement issue

It’s been multiple months a ticket supposedly created yet they still have not fixed the issue with movement. Will be switching to another vender asap yet another month goes by and still no fix. Downloaded the update yesterday still no fix . If the truck moves a fraction of an inch the tablet switches to driving. Can’t do a pre trip without it switching do to movement. What a joke . How’s that work order coming guys.

— noneoftheabove23

★★★★☆ United States · v36.7.1 · 25 Sept 2026

Owner operator

Really easy to use, like it a lot.

— gfoyt

★★☆☆☆ United States · v37.0.1 · 10 Oct 2026

Poor

Come in Bluetooth

— outlaw60624

★★★☆☆ United States · v36.5.2 · 1 Jul 2026

Owner Operator

Mileage reports are completely way off

— ED Trans

★★★★★ United States · v36.5.2 · 1 Jul 2026

Owner operator

Great application love it so far

— omar the one

★☆☆☆☆ United States · v36.6.4 · 19 Aug 2026

Fix signing daily log issue

App has worked great until the most recent update and now I cannot sign my logs. Running Apple iPad.

— Fumarks

★★★★☆ Canada · v36.2.3 · 25 Jan 2026

Manager

Great support staff!

— AH1557

★★☆☆☆ United States · v37.0.1 · 8 Oct 2026

37.0.1 iOS bug

The latest update 37.0.1 for iOS users created a new bug that prevents drivers from being able to open, view, edit, or sign logs beyond 8 days including the current day from within the Big Road app. If I were including today for example, it is October 8, by clicking ‘View Logs’ from the ‘Home’ screen then scrolling through the list down to September 30 then clicking on September 30, I receive a message saying “To view logs older than 14 days, open or sign into Big Road on the web browser”. Subsequently, any logs prior to September 30 such as September 29-September 24 also receive that message. The only way to View, Edit or Sign logs that are 9 days or older is to open the Big Road web browser. This was confirmed with another driver of our fleet who had yet to update the app from the App Store, whom was able to View, Edit or Sign all 14 days of logs from within the app prior to updating Big Road to version 37.0.1. After updating the app to 37.0.1, they were unable to View, Edit or Sign logs from September 24-September 30. I will update the rating once bug is repaired. I will also update review if any future changes occur.

— March2023 review

★★★☆☆ United States · v36.5.2 · 30 Jun 2026

C-

70 percent reliable

— trk rdr

★★★★★ United States · v36.5.2 · 25 Jun 2026

Owner op

10 out of 10

— WHD1972$

★☆☆☆☆ United States · v36.6.4 · 18 Aug 2026

Outstanding, User Friendly

The only problem which is minor, is that it needs a Wi-Fi connection for some functions. Sometimes this makes it impractical.

— YahooItsMe

★★★★☆ United States · v36.2.3 · 23 Jan 2026

Unlock status

BigRoad ELD has worked better since I started using it again, but it takes too long to unlock the current status to make the switch to another status. Those seconds could take you into a violation.

— Musa6777

★★☆☆☆ United States · v36.5.2 · 27 Jun 2026

BigRoad could equal BigFines

At its best, this ELD is OK. However, you have to always keep an eye on it. There are MAJOR connectivity issues. It will change your duty status, randomly on its own, or not even recognize that you’re driving & change the duty status to driving, for example.

— W. ENT

★★★☆☆ United States · v36.4.4 · 20 Apr 2026

Truck DriverGary McKownd

Not to bad as far as E-logs go keeps dropping driving saying undetected miles

— nightcrawer

★★★★★ United States · v36.5.2 · 9 Jun 2026

Good app to have

I really enjoyed this app

— Pic Jr

★☆☆☆☆ United States · v36.5.2 · 6 Jul 2026

Terrible

Non stop glitching and having to retype notes because the app deletes them ove and over again before I’m even done typing them among many other things horrible app

— Dir di dir

★★★★☆ United States · v36.2.3 · 21 Dec 2025

Driver

Unbelievable tools for a driver I love it.It save me a lot of headaches I use to have on paper logo

— suhyab

★★☆☆☆ United States · v36.4.4 · 28 Apr 2026

Owner driver

Since the last update the split sleeper doesn’t work at all. I have called in three times last week and it’s still not resolved. Maybe this review will make you get it corrected sooner

— kirbdawg61

★★★☆☆ United States · v36.4.3 · 26 Mar 2026

So so

Was good when is work but many time the decide is disconnect from your app and you need to fix it manually

— miguemarro

★★★★★ United States · v36.4.4 · 22 May 2026

I’m very happy with since I have big road ELD

Owner

— 4Ajay

★☆☆☆☆ United States · v36.5.2 · 22 Jun 2026

Owner

No good

— Big road1

★★★★☆ United States · v36.1.0 · 7 Nov 2025

Works Great once you learn it.

Nice app. Responsive and functional when you know exactly how to use it for each option.

— KPnash

★★☆☆☆ United States · v36.4.4 · 24 Apr 2026

Frustrating

App glitches a lot puts you back on duty after you go off duty or puts you on driving, has connection issues and right now as soon as you move the truck an inch it puts you into driving.

— Mad man ted ?

★★★☆☆ United States · v36.3.3 · 19 Feb 2026

Big Road

We had a really good run with BigRoad. For about two years we hardly had any issues with the software up until 02/12/26 our team started to realize the ELD wasn’t connecting to our truck immediately like it use to. Causing us to make edits more frequently. Personal Conveyance started placing us into drive status automatically, we can no longer creep under five mph without triggering the drive status automatically…In addition, we just had a DOT inspection after realizing our ELD was malfunctioning- our logs wouldn’t download for inspector resulting in a violation to our CSA score. When I reached out to tech support they gave me the troubleshooting steps to complete however, that didn’t work.. They stated they now had the info necessary to help them “find the root of the problem”. As of today 02/18/26 BigRoad is still working on a solution to the problem leaving our carrier vulnerable to DOT inspectors even if we run paper logs. Looking to maybe get refunded some for the trouble we’re experiencing and find a comparable service. I can understand a couple days of malfunctioning, but this is going on two weeks…

— $&567883

★★★★★ United States · v36.4.4 · 21 May 2026

Easy to use

App doesn’t glitch is very reliable and customer service is great

— Calichador

★☆☆☆☆ United States · v36.4.4 · 22 Apr 2026

Erratic readings

Signal crashes a lot! Does not update location, automatically switches to “driving” while parked Not able to keep track of the trucks location

— Brandon0377

★★★★☆ Canada · v36.0.2 · 2 Jun 2025

Would recommend

I’m happy with the BigRoadELD. There are little issues that sometimes are bedevilling but all the other ELD’s seem to have their own issues to work through. Another operator was tearing his hair out and I was able to show him how to avoid it! A really weird thing is how difficult it is to renew every year, they need to work on that.

— bmccull

★★☆☆☆ United States · v36.4.3 · 16 Mar 2026

Needs to be fixed

When I come to a stop it instantly throws into on duty and when using off duty personal convenience it will take it out and put into drive which messes up the whole day even when I set automatic drive status to off it does it anyway

— McMario 299

★★★☆☆ Canada · v35.7.4 · 12 Apr 2025

RAPPORT ET HISTORIQUE

Les rapports ne sont toujours pas disponible en français. Aucun historique de véhicule et remorque. Toujours obligé de saisir les informations. Corriger cela dans les plus brefs délais. Merci

— STEPH-2015

★★★★★ United States · v36.4.4 · 12 May 2026

Driver

Excellent!!

— Threeputtmaster

★☆☆☆☆ United States · v36.4.4 · 15 Apr 2026

Owner operator

System is Old school, weird, I did a mistake to pay yearly plan, not recommended,

— Gizatie

★★★★☆ Canada · v35.6.1 · 24 Feb 2025

User-friendly

User-friendly app but requires a design overhaul and more functionality and features suited to truck driving.

— BerettaBB

★★☆☆☆ United States · v36.1.0 · 10 Oct 2025

Review

The ELD is nothing but a communist ankle tag is caused me more hazard problems, then paper and right now it don’t even record the mileage right in this truck. It says I’m in violation most of the time because it’s a electronic piece of garbage.

— Bootlegger 104

★★★☆☆ Canada · v35.1.2 · 22 Jul 2024

O/O

It’s like any new and old technology it has it’s days. Sometimes great and very quick results and other times you like to hit it with a large hammer.

— Topshine

★★★★★ United States · v36.4.4 · 1 May 2026

ELD efficiency

Good geophysical based log

— Provisionist

★☆☆☆☆ United States · v36.4.3 · 7 Apr 2026

Lags and input issues

Starting off my day inspection report when completed don’t appear until after you done about 3-4 and then have to go back and delete the extra ones you made. Many times it does’t put the location and I have to manually input it. Interface takes time to understand and has a mini map thats is useless, doesn’t tell you how much time you have been in duty and when trying to connect as team driver option doesn’t appear in settings. While driving it marks driving/onduty/driving/onduty sometimes. I call customer service one time and couldn’t fix my issue. Main account (office eld person) can’t edit logs from her account and computer has to log in into every driver account to edit their logbooks. Can’t edit Driving into Yard Move. Edit add can’t edit past duty statues parts where not all driving was on duty. A complete mess of a eld software wrongs inputs all the time on/off duty too much information not needed I dont need on the eld if truck is on or off or intervence.

— Yayel17

★★☆☆☆ United States · v36.1.0 · 5 Oct 2025

Own operator

2-8 split won’t give you full 11 hours drive time back!

— Petereor

★★★★★ United States · v36.4.4 · 23 Apr 2026

Good

5 star

— TamezWon

★☆☆☆☆ United States · v36.3.3 · 1 Mar 2026

Ripping off

I had a very bad experience with BigRoad ELD. I canceled my subscription, but they still charged my account afterward. This is completely unacceptable and feels dishonest

— Saharatrucking

★★☆☆☆ Canada · v36.0.3 · 18 Jun 2025

Getting better

The app still needs work doesn’t perform properly all the time some days this thing works perfect. Next day. It is a horror show.

— BCR I

★★★★★ United States · v36.4.3 · 13 Apr 2026

Love it

This my 2nd ELD in this best one

— Big House 1

★☆☆☆☆ United States · v36.3.3 · 18 Feb 2026

DON’T USE

I have been overcharged, cannot get bill corrected and cannot get anyone to contact me.

— Tomatoesrgr8

★★☆☆☆ Canada · v35.7.4 · 30 May 2025

Switching between team

Takes forever to switch between us it has taken up to 20 mins

— tanjenbau

BigRoad ELD FAQ

Is BigRoad ELD free?
Yes. The app is free, in all 2 countries it sells in, and it sells nothing inside it.
Does BigRoad ELD have a free trial?
No. None of its offers (US) come with a free trial.
What are the best alternatives to BigRoad ELD?
TQL Carrier Dashboard (4.9 from 55,447 reviews), Turvo Driver (4.8 from 15,151 reviews) and Motive Driver (4.4 from 13,625 reviews).

BigRoad ELD download

Last updated 24 days ago.

BigRoad ELD sells in 2 countries. It was released 13 years and 3 months ago, on 23 Jul 2013. It holds a 3.8 rating from 4,152 reviews.

Supports 3 languages: English, French, Spanish.

How much does BigRoad ELD make?

Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.

Revenue < $5,000
Downloads < 5,000
Open the full BigRoad ELD analytics Revenue and downloads month by month, all 2 countries split out, and every product's share and trend