Xfinity Mobile Care
How much does Xfinity Mobile Care cost?
Prices are current as of 12 Sept 2026.
Xfinity Mobile Care has no in-app products on record in the United States.
10+ alternatives to Xfinity Mobile Care
| Xfinity Mobile Care |   Xfinity |   ComEd - An Exelon Company |   BGE - An Exelon Company |   AirTalk Wireless |   Tech Coach |   Xcel Energy |   My Consumer Cellular |   Asurion |   Xfinity Call Guard |   CenterPoint Energy My Account | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.4 | 4.3 | 4.7 | 4.6 | 4.5 | 4.5 | 4.6 | 3.4 | 4.1 | 4.2 | 2.6 |
| Reviews | 2.9K | 1.4M | 140K | 72K | 16K | 13K | 3.9K | 1.6K | 411 | 377 | 98 |
| Released | 2024 | 2017 | 2012 | 2017 | 2022 | 2016 | 2024 | 2013 | 2021 | 2025 | 2025 |
Xfinity Mobile Care reviews
4.4 out of 5, based on 2,893 reviews.
What people like
- It helps fix your broken phones.
- Works well for new customers so far.
What they complain about
- You can’t actually file insurance claims.
- Your devices often don't show up.
- Support is just endless AI loops.
- The app crashes or won't load.
Best
They are the best at fixing phones
Useless
Useless app you can’t pay your bill you can’t do anything on it all it has is a way to make an account log in and u get in and there’s nothing
Mobil care
Not everything is covered by them.
Not really happy
On the Insurance for my smart watches, it says that screen damage will cost zero for a replacement, but for some reason, their app changes it to physical damage and charges you $69, unlike what the contract states.
Would be great
This app would be great if all of my devices Wood show up in the app. Also how do you file a claim for a lost device and it's asking you to verify the identity by sending a text to a lost device. That can't work
My bill is psid up
If my bill is psid thru 7/31. Ok. Good. Thanks bye. Hsppy birthday Land of the free. Jesus is God. Amen. Heal the world
Doesn’t fulfill claims
Didn’t fulfill my claim after it clearly was under the right criteria to be covered.
more AI
New to Xfinity Mobile after switching from Verizon yesterday and several years of great tech support with Asurion. I wanted to ask a few questions. I was immediately faced with AI. Absolutely inexcusable for a paid service. My service with Xfinity Mobile will go back to Verizon by this afternoon. I will not pay to fight to get help!
Can’t even log in
Has me stuck on the I agree and won’t even let me hit it but in the background it doesn’t even show my insurance plan even though I have one. Does me no good when I need my phone fixed
Great for something
This app is great for something, not for filing a claim with its never loading captcha.
My Review
👍
All dead ends.
Transferred lines to xfinity & had a few issues. No big deal right? Wrong. Can’t file claim. Phone interface a dead end. No live support, just endless ai loops, failure pages, and server errors when trying to reach insurance. Stores can’t help. Zero people to help, but boy will they take your money. Shameful. I need simple help; no one available.
New customer
So far it’s good,, I only had Xfinity for about a month.
Filing a claim is a pain
Make sure you know the month and year you purchased the device. You have to really dig into the xfinity website if you don't recall it. Also you have to have your IMEI number and then remove all the spaces Apple puts in when you copy and paste it.
Cable
One of the worse cable/internet providers!! I thought spectrum was bad. Xfinity is ever lower in Wi-Fi providing!!!
Does not work
It does not show you your devices and doesn’t help you file an insurance claim for your devices. This app is just a waste
Mobile phone bills
You didn’t takavtt ft.
Xfinity mobile
There isn’t much support with problems. I report issues, but there is never any explanation or resolution. I get great support from Apple, but the carriers don’t know much and they don’t try to get higher level support. Supposedly, I am a valued member for having been with the organization for a long time. They talk about rewards and I am supposed to jump through hoops like a trained seal. However, when there is a problem on my end, no one is jumping through hoops to get me the assistance I need to get the service to work. If you really value me, give me my rewards and stop expecting me to jump through hoops to get anything. Treat me like a valuable person who pays outrageous amounts for several channels. I don’t think I expect much.
Unresponsive
This app has not worked at all!
Xfinity sucks
I have never disliked a company this much Terrible in every way you can imagine. 👎
Won’t let me accept to use
Terrible can’t use to file claim won’t let accept
Device coverage
Sucks
Xfinity mobile care can’t get the right device for a cell phone
My husband device listed under Xfinity Mobile Care is incorrect and I called customer service to get it corrected and so far not done?? What is the problem!! I worked for a cellular service years ago and the correctness of billing was definitely a top priority as it should be resolved and fixed now. Still waiting!!
Xfinity Mobile Care FAQ
- Is Xfinity Mobile Care free?
- Yes. The app is free, in all 1 country it sells in, and it sells nothing inside it.
- Does Xfinity Mobile Care have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to Xfinity Mobile Care?
- Xfinity (4.3 from 1,372,895 reviews), ComEd - An Exelon Company (4.7 from 139,725 reviews) and BGE - An Exelon Company (4.6 from 71,944 reviews).
Xfinity Mobile Care download
Last updated 1 month ago.
Xfinity Mobile Care sells in 1 country. It was released 2 years ago, on 22 Sept 2024. It holds a 4.4 rating from 2,893 reviews.
Supports 1 language: English.
How much does Xfinity Mobile Care make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.