Tech Coach
How much does Tech Coach cost?
Prices are current as of 12 Sept 2026.
Tech Coach has no in-app products on record in the United States.
10+ alternatives to Tech Coach
| Tech Coach |   My Verizon |   Verizon Call Filter |   Verizon Protect |   My Total Wireless: Account App |   instaProtek |   Verizon Content Transfer |   Verizon Home |   LogMeIn Rescue Customer |   HP Support Assistant |   Verizon Connected Vehicle | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.5 | 4.7 | 4.7 | 4.7 | 4.8 | 4.8 | 4.7 | 4.4 | 4.6 | 2.2 | 4.2 |
| Reviews | 13K | 5.5M | 320K | 45K | 44K | 33K | 33K | 19K | 5.5K | 371 | 86 |
| Released | 2016 | 2011 | 2017 | 2019 | 2016 | 2019 | 2016 | 2024 | 2013 | 2019 | 2024 |
Tech Coach reviews
4.5 out of 5, based on 13,154 reviews.
What people like
- Staff are patient and very kind
- Techs explain things clearly and simply
- Easy to use service when it works
What they complain about
- Support ignores serious security hacks
- Takes way too long to get help
- Agents try to sell insurance instead of helping
Tech
Self test opinion works better than any expectation
help
I am unable to log-in or anything at all please help
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Disappointment.
2 people were more interested in selling me insurance. I finally hung up. Got help from the Verizon app.
Home tech issue
So they have an option to call or chat for home tech but every time I try to chat about my claim, I am in the wrong department but I clearly chose the “Need help with your home tech?” chat option.
AL was very helpful today trying to fing another coach I needed to speak with. He found her and got
her message to me. He also assisted me previously about a new piece of equipment I needed. Nancy Powell
Horrible and worthless
I spent Two hours on and off hold while continually having my call dropped and having to start from scratch over and over and over again. You guys have the worst system. I hate Verizon tech coach ! I am leaving Verizon all together based on these people.
Emails
So far the refreshing of my data worked
Note
For others, please use the phone number on this app it may be faster and more efficient
Small business owner
The Assurion tech Lyka is super!!! She was very patient and kind to guide which help me fix my problem that I had over three months my phone would not accept calls or I couldn’t call out many times I missed a lot of important calls and I’m very grateful. I tried to call a few other times Verizon technician people and they said unplug the router never helped fix problem for about 90 days the only way was to call or receive a call using many times FaceTime audioon my iPhone 11 Pro Max … Lyka tremendous did!!! Lyka yay !!! Thank you kindly Steve D. Karapatakis
Unauthorized use took money out of my account without giving me knowledge or talking to me
Add too expensive
SLOW
Took WAY too long
Connect Internet
Ren, my customer service person was most helpful in getting my Internet connected give him a raise
Having issues
The Get Started button is not working. I can not access my account through Verizon One app for the last 2 months
Great help
I’m an older person and have cognitive problems, your tech was great help with my understanding.
Jay (Tech)
My Support tech person was 1000 points helpful to me very respectful, Jay is one in a million person so helpful and help me to understand what I was doing… He is so nice and trustworthy and understanding love working with him ,,, keep up the good work ♥️🙏🏽
Horrible customer service
Verizon has been hacked can’t place an order customer service is from India an now help whatsoever
Tech coach
Very satisfied
Fixed issue ourselves
My husband went to Australia & had no service. I went to chat tech coach to try to fix the issue. The 1 tech coach wasn’t able to solve the problem & referred me to Tier 2 Support. My husband told me to wait for a few more days as he just got to Australia and might need some network fixing by itself. Couple of days past & still didn’t work. He was just glad he had wifi to communicate with me. Then I called Tier 2 support after that & the lady I spoke too was also not able to solve my husbands phone problems as well. She said that she did some working on her part & will need to take about a whole day to get the phones statistics & told me she will call again at 5pm same day. 7pm came & I still haven’t received any calls. So I contacted tech coach again. She also just tried going through what the 1st tech coach did to try to fix the issue. It still didn’t work. So I just did some researching myself & tried to activate a new eSIM on my husbands phone on my end. He’s connected to wifi & he said that he received that notification for a new eSIM to be set up. Clicked on yes and was able to establish a new eSIM. It fixed his issue on his service when I was the one that tried to issue him a new eSIM but the tech coach’s that tried to do that on their end were unsuccessful. He is in Australia with no phone service & had to walk a couple of miles just to connect to wifi. He needed his phone for work & personal reasons. He’s also in the military & can’t always hang around where wifi is. I cannot believe we fixed the issue by ourselves whereas the tech ‘coaches’ were suppose to know & we’re paying for this too & the $100/month international plan that my husband didn’t get to use for 3 weeks!
💕💕
Love it here
Won’t load devices
Missing my account’s devices
6S
Great help
No help
They do not give you the attention. It takes them forever to answer your question they do not listen to what your telling them and repeat things you have already told them you have done
Great service
L
Improper collection of Personal login info info
Ufffff
Phone problems
Today I contacted tech coach regarding an issue with my phone! I was assisted by “Mary” who thoroughly checked my issue and assisted me in resetting my network. Although we couldn’t get to the bottom of my problem, she sent in a request for Tier 2 help! She explained everything in full and I thanked her for her support. Very easy to use this service!
Hacked, Lost EVERYTHING and get ZERO Help
On 10/12/22 all my devices were compromised. My home 5G Verizon Box/Router was hacked. I had two iPhone 13 Pro/Pro Max and My laptop, and Chromebook were Hacked or as Verizon identifies “ Account Take Over “. I have called Verizon now since then at least 10 times over this issue of not more. I have had all spectrums of assistance through this and as of today I still have the compromised devices which safety is my biggest concern and as identified as such to Verizon I get left with….square one and not seen as importance at all. If your loved one device was able to be cloned and someone else had equal if not more control over the device and your loved one needed help, they call for help and GPS shows one location and you go to help but they are truly somewhere completely different and the worst happens, what do you do? Who is to blame? Especially when you have called and called and given this example to reps and you get zero resolve or concern then still what do you do? One of the compromised iPhone someone has unauthentic access to its functions, facial recognition has been taken from primary device and or altered to allow the unauthorized to have full access to the phone. Settings app has been removed. Credit card apps have been granted access, bank app has been accessed by unauthorized party/parties. This device owner had funds taken from one account and transfers to another. My girl when she is in her phone and changes her password someone is right behind her altering the password just as fast. My girl even called her bank, is on the phone with the bank and is asked that send documents to bank employee she is on the phone with, when my girl send the documents the bank rep states they do not see the email with the documents. At that same moment my girl receives a text from her bank stating thank you for the documents and they will be reviewed etc. My girl then asks bank if the h received the documents and the bank rep still says no. The unauthorized has cloned the phone to the point that they are intercepting the messages and then even acting as the bank and thanking my girl for the documents. The unauthorized has extreme access to more than just that. My girl calls Verizon for assistance, when my girl gets the message sent to her from Verizon rep for the Verizon rep to be granted access to the phone, that message once my girl pushes on it to grant Verizon rep access, somehow the unauthorized uses that message to send my girl call to some other place where my girl sits on hold for an hour with random music playing and never gets a Verizon rep let alone a human to speak with. So many things happen daily. Daily I call to get resolve and even my calls have been altered. I click on experian to get help and when I call the number the option to get “ identity theft help” is altered to where the automated voice prompts do not recognize those specific words and I can never speak to a live person. I can say what’s my credit etc. My small business has been compromised. I have had loan attempts now through my business credibility and info. I have called and told so may reps about this issue at Verizon. I have spoken to level 1 reps all the way to number 2 tech supervisors and even fraud dept. Fraud dept I asked and told the safety vulnerability risk that these compromised phones posses now hold, Fraud transferred me to sales, once I got to the rep in sales after fraud, that specific Verizon rep states to me “ Ugh, Verizon does not replace devices that are hacked” the belligerent attitude I received was equal to the act of hacked in itself. Lowest blow ever, then I indicated the fraud dept transferred me to her for that specific reason, the attitude I received was enough to ask her for her name or employee number so I can obviously complain to her supervisor and she hung up on me. That specific call was over 2 hours that time, 4 Verizon reps all together and for what. To be hung up on. That was so very nice of her. Amazing way tj represent the brand! Our accounts have been used to buy crypto and sent to other accounts. All this being done and when it all started l, we had Digital Secure installed, we had all securities applied and engaged. The unauthorized have gone into our accounts and turn everything off from our security tabs to notifications from each specific apps they want to utilize. Our banks to even Verizon themselves do lot believe us until they look into our account history and see the changes or alters since we have iPhones. I got iPhones specifically since they had reputation of not being able to be hacked. When this first started I got on My Verizon app as it was happening to my girls phone and I sent message to support asknng for help. Saying at that moment we were being hacked and to please help. Apps were being accessed. We were seeing apps vanish off the phone. The bank apps and Credit Card apps were altered in securities and accessibility’s at that moment then erased to where we couldn’t stop it. So much has happened and I have never been so ignored. No one has called or sent message NOTHING. All we get is upsells. Told to spend $600 more dollars to get another phone or told to buy something. I got one person named David in east Asia that was amazing help. He reset our network. That still did not fix anything but he was only one to show compassion due to him going through similar issue in past. I do not know what to do or where to go for help. This network being compromised has cost me everything. My credit has dropped due to this, bank, credit cards lively hoods have been violated. This stuff is like out of movies we are going through and can’t even pay rent now. This has been eye opener and one for the books. You never know what’s truly capable of happening until you personally experience it. To have someone in your device along with you is the most violated feeling and extremely uncomfortable feeling in the world and no words can describe how it feels adequately enough.
Tech Coach FAQ
- Is Tech Coach free?
- Yes. The app is free, in all 1 country it sells in, and it sells nothing inside it.
- Does Tech Coach have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to Tech Coach?
- My Verizon (4.7 from 5,525,530 reviews), Verizon Call Filter (4.7 from 319,692 reviews) and Verizon Protect (4.7 from 45,381 reviews).
Tech Coach download
Last updated 1 month ago.
Tech Coach sells in 1 country. It was released 10 years ago, on 8 Sept 2016. It holds a 4.5 rating from 13,154 reviews.
Supports 1 language: English.
How much does Tech Coach make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.