NueSynergy Mobile
How much does NueSynergy Mobile cost?
Prices are current as of 12 Sept 2026.
NueSynergy Mobile has no in-app products on record in the United States.
10+ alternatives to NueSynergy Mobile
| NueSynergy Mobile |   Capitol Federal® Mobile |   Start Right Retire Right |   Azura Credit Union |   UMB Commercial Card |   Surency Flex |   My Benefits Accounts |   MetLife HS&SA |   Empower Blue Credit Union |   UMB Benefit Spending Accounts |   JULY Retirement | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.5 | 4.8 | 4.8 | 4.8 | 4.6 | 4.3 | 4.1 | 3.4 | 4.7 | 1.3 | 2.2 |
| Reviews | 821 | 7.3K | 4.6K | 3.4K | 846 | 620 | 274 | 207 | 49 | 46 | 17 |
| Released | 2013 | 2023 | 2014 | 2019 | 2019 | 2013 | 2013 | 2020 | 2024 | 2021 | 2023 |
NueSynergy Mobile reviews
4.5 out of 5, based on 821 reviews.
What people like
- Makes submitting FSA claims easy
- Simple to set up and use
- Great for on-the-go convenience
What they complain about
- Forces you to log in constantly
- Photos get skewed and claims rejected
- Hard to attach multiple receipts
- Won't show your account balance
Great App & Service
They make the claim process so easy! Not afraid to swipe my card like I was with our last provider! Great Company!
Garbage Gate Keepers
Pretty criminal how they refuse to let you use your money on expenses that are listed as an approved expense by the IRS. If you use them be prepared to immediately ask for a supervisor and have to go full Karen to use your own health money.
Good app, needs some work
Easy to set up, easy to see transactions. It is complicated to attach more than one receipt to a transaction or to modify how the picture looks. The message says to print the message and then doesn’t give you the ability to print. It is a really good app until you have to do anything more in-depth and then I guess you have to use the computer instead of the app.
Paperwork at the pace of a sloth
You have to wait to get a notice that a receipt is needed for a claim before you can upload the receipt. Very inefficient!
Pleas fix crashes when taking a photo
It crashes about every other time I try to take a photo within the app and use attach it.
Easy to use
Convenient. Easy to set up and use. Support is great!
Security needs work
When putting in the security code, it automatically toggles back to the alphabet after each number instead of staying on the numbers. The security code only contains numbers. This is a huge nuisance.
Works well
Could be better but it works pretty well
App vs Web authentication
Why doesn’t the same username and password work in the app when it works in the web browser. Fix please, these are basic needs for an App.
Nice
App is good. Not 100% easy to understand when trying to apply for fsa refund. Messages not readable on the app.
Excellent
App is excellent on the iPad. Intuitive, informative and easy.
Not recommended
I have to deal with my card being frozen by you guys because of denied payment transactions at least twice a year. This really needs to stop. I wish the State of Kansas would not contract with you guys again.
So so frustrating
This app is supposed to make it easier to submit info for our HRA acct., but once info is submitted, they don’t seem to acknowledge or review it and I keep getting messages that they have inadequate paperwork. Also,I’m constantly being told to submit an EOB for prescriptions but medications don’t have EOBs. I feel like it’s trying to keep us from using the money in the account. It feels like a part-time job trying to manage all the paperwork. Very very frustrating. Truly though, I don’t know if the issues are the fault of the app itself or NueSynergy.
No TouchID support
It is basically a mobile website app. Majorly disappointed that it doesn't support TouchID. Makes having a strong password a pain in the behind.
Easy to Use and Submit FSA Claims
This is an easy way to submit FSA claims. Very intuitive. Get the invoice, take a picture, login and submit. Made life simpler which is what apps should do. Thank you.
No Feedback
Although submissions are made for reimbursement, I do not see the amount reimbursed to my bank account. There is also no message sent to me when the reimbursement is approved.
App no longer loads accounts
Was fine until a few weeks ago. Now it won’t load the account screen, just says an unknown error occurred so I cannot see how much is in my accounts. All others tabs work fine. Logging in web browser I can see everything perfectly with no issues. Please fix.
Very satisfied
Easy to use and intuitive! Love it!
Can’t Use Other Apps
This app sent me into a rage. You can’t leave the app open and return to the app without having to resign in and retype in the security code sent to your email. NOT user friendly. I understand they are trying to take extra security measures, but at least give us a few minutes until we have to sign in again. I will avoid using this app by any means necessary. Unfortunately, I’m stuck using NueSynergy.
Great near the end of the year, not as great in the 1st quarter
The app Can work great and will allow you to submit claims easily online. The only problem is, is when you are looking at which account it doesn’t state what year on the app. Which means you have no idea which account for which year your receipts are posting. After April this is not a problem, but during the first quarter when you can’t distinguish between 2017 and 2018 it makes it very difficult
Health cost management
Good clean app. Gives you needed information intuitively.
The photo feature is worthless
The app is simple to use but do not expect to be able to upload photos of documentation. They get skewed and the claim is rejected.
Does it's job but doesn't work well
The app allows you to do everything it's supposed to do with your account.. The app is unstable if you change apps or even let the auto lock come on. It logs you out and you have to sign in from start makes it very hard to do multiple things if you on the phone and looking up dates or numbers and have to change your phones screen just to glance at something it completely logs you out. Touch ID makes it faster to log in but why does it completely logs or disconnects you from the server when you change screens
Very helpful!
So easy for on-the-go use
Always has problems
Consistently has login issues and is really starting to get frustrating.
1 major shortcoming
Unable to view communications from company as you can on website. Frustrating when trying to substantiate a transaction.
Horrible to use with many bugs
Interface looks pretty but the UX is horrible to use. Adding a new receipt after a claim has been submitted is very broken. Adding a file from the files app does nothing. Adding an image from pictures insists on cropping the image for no reason I can fathom, cutting off details. It’s always says I have three new messages which are just nagware wanting me to perform additional setup steps, some of which are done and others I’m not going to do but there’s no way to revive these. This makes the new messages badge useless. It’s just sooooooo painful to use.
Trash app
This is the crappiest app ever. It is full of errors. You can’t see the amount in your account. It feels like a slap in the face as an employee of an employer who contracts with NueSynergy to manage our FSA. It’s managing my money but it’s just a headache to deal with. It shouldn’t be an added hassle to use my employer provided benefits but every time I have to do anything with NueSynergy it’s a big waste of my time. It feels like NueSynergy purposely makes things harder than it has to be so that they can keep our money. I hate you so much, NueSynergy!
Horrible app and worse customer service.
Hard to describe how dysfunctional this app is. And forget trying to get assistance from the company.
NueSynergy Mobile FAQ
- Is NueSynergy Mobile free?
- Yes. The app is free, in all 1 country it sells in, and it sells nothing inside it.
- Does NueSynergy Mobile have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to NueSynergy Mobile?
- Capitol Federal® Mobile (4.8 from 7,264 reviews), Start Right Retire Right (4.8 from 4,603 reviews) and Azura Credit Union (4.8 from 3,375 reviews).
NueSynergy Mobile download
Last updated 1 month ago.
NueSynergy Mobile sells in 1 country. It was released 13 years and 3 months ago, on 14 Jun 2013. It holds a 4.5 rating from 821 reviews.
Supports 3 languages: English, French, Spanish.
How much does NueSynergy Mobile make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.