The Fragrance Shop - TFS App
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The Fragrance Shop - TFS App

UK's Largest Fragrance Store

The Fragrance Shop U.K.

How much does The Fragrance Shop - TFS App cost?

Prices are current as of 9 Oct 2026.

The Fragrance Shop - TFS App has no in-app products on record in the United Kingdom.

10+ alternatives to The Fragrance Shop - TFS App

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Rating / 54.34.74.84.84.94.94.84.94.94.84.8
Reviews75648K47K27K13K7.8K6.8K5.3K4.4K3.7K114
Released20242012202120172025202320172023202520212019

The Fragrance Shop - TFS App reviews

4.3 out of 5, based on 756 reviews.

What people like

  • Prices are much lower than high street shops
  • In-store staff are very polite and helpful
  • You can enjoy good deals on luxury scents

What they complain about

  • App often won't let you log in
  • Orders show up missing or with errors
  • Customer service is impossible to reach
★★★★★ United Kingdom · v14 · 3 Oct 2026

Mr

Very nice

— mandy@22

★☆☆☆☆ United Kingdom · v14 · 5 Oct 2026

Garbage!

This app is garbage. I am a member. My membership is linked. Yet when I add an item to my basket even though the membership price is there, the total when I go to pay is always a few pounds more and that’s before delivery! Also my recent order doesn’t show in order history. I will not be renewing my membership it’s not worth it.

— dazej5

★★★★☆ United Kingdom · v14 · 28 Sept 2026

Good deals!

Enjoying the deals available.

— Soosied

★★☆☆☆ United Kingdom · v14 · 11 Sept 2026

Great app… shame it does work

As a member of anything, I would like the company’s associated app to function correctly. Two issues that I find annoying are, 1. I am unable to add the TFS card to my Apple wallet… says it doesn’t exist, and 2. My current order isn’t showing so I’m unable to track it. Given this app scores 4.3 I surmise there are other issues also.

— aibo-uk

★★★☆☆ United Kingdom · v14 · 27 Sept 2026

Needs update

Needs update. I can’t login to the app at all. It opens and lets me look around but not able to login to my account. I put in email address and password and then it just stays on that screen. No issues using website I can login and complete transactions without a problem. App not useable for me at the moment and needs update to UI as it is clunky

— RTClair2016

★★★★★ United Kingdom · v14 · 23 Sept 2026

Baddo

Excellent

— Baddoly

★☆☆☆☆ United Kingdom · v14 · 27 Sept 2026

The whole company is a lie

DNT (Do Not buy from this)

— MT.zee

★★★★☆ United Kingdom · v11.8 · 4 Aug 2026

pretty good

should add more brands like xerjoff, parfums de Marley, mind games, rasasi, lataffa, Louis Vuitton, French avenue, and armaf

— hdhdjdjdhdhdhjs

★★★☆☆ United Kingdom · v11.5 · 2 Jul 2026

Scent addict UX design

Not sure why but they have changed the scent addict page to open in a browser window while in the app. The UX is not great, I can’t see my full scent calendar unless I come out of the app and log in from safari. Please bring back the old version where I could choose and re arrange my scents by holding and dragging in the calendar section.

— Krys986

★★★★★ United Kingdom · v14 · 21 Sept 2026

OO

Nice place to shop

— ijustwannaplaygamesmom

★☆☆☆☆ United Kingdom · v14 · 15 Sept 2026

Poor

Awful customer service. Received only a free sample instead of my order and have sent numerous emails and had no reply. Customer service number also isn’t in service

— Dhhslaleu

★★★★☆ United Kingdom · v11.8 · 22 Jul 2026

Good app

It’s a little confusing to get the correct fragrance as it brings the full page of all the variations. But that said it does end up showing what you want to see

— League-man

★★★★★ United Kingdom · v14 · 6 Sept 2026

MissJenni

Very Convenient

— Jenni007Itunes

★☆☆☆☆ United Kingdom · v14 · 13 Sept 2026

Rubbish

A totally non user friendly app

— KatyW81

★★★★☆ United Kingdom · v11.4 · 6 Jun 2026

Some improvements

My scentaddict subscription keeps resetting. This could be fixed with some updates.

— AdamonNukeproof

★★★★★ United Kingdom · v14 · 3 Sept 2026

TFS app

Excellent, that’s what you expect of the app..

— Tricky1645

★☆☆☆☆ United Kingdom · v14 · 8 Sept 2026

Terrible delivery

Even though I paid for a fast delivery, the order was placed on 2 September. Today is 8 September and still no delivery

— Danny Boy GT

★★★★☆ United Kingdom · v11.4 · 5 Jun 2026

Ms

More than words can express.

— Linus me

★★★★★ United Kingdom · v14 · 1 Sept 2026

Good for Fragrance

Good for luxury Fragrance

— Guddu Lal 575

★☆☆☆☆ United Kingdom · v14 · 7 Sept 2026

Review

Awful app never have accurate stock whenever placing an order , payments taken then find out the next day that there was no stock and get refund. Awful

— honestReviewzx

★★★★★ United Kingdom · v12 · 25 Aug 2026

Mr Jugran

Everyone in the merry hill branch is very polite and helpful Thanks FTS

— AjSuperman@12345

★☆☆☆☆ United Kingdom · v14 · 31 Aug 2026

No free samples

Don’t pay for membership I went to their store and they said if I get membership they would give me free samples of perfume I don’t need to pay or buy perfume. I paid for the membership then I in store just showed my membership card and they said oh no you need to buy perfume for free samples in store Or you will get free samples online if you purchase 40 pounds perfume. I bought perfume online nothing shows up as free.

— Prbs786

★★★★★ United Kingdom · v12 · 25 Aug 2026

MP♥️

Well I just love the fragrance shop

— Miss Tahpie

★☆☆☆☆ United Kingdom · v14 · 29 Aug 2026

Not good

The app don’t even allow you to log in or anything

— Labsvhdjvubebdvd

★★★★★ United Kingdom · v12 · 20 Aug 2026

Stew

Love the fragrance shop been a customer for years, and the price is a fraction on other high street shops

— Stew2026

★☆☆☆☆ United Kingdom · v12 · 25 Aug 2026

Poor Shipping

Not satisfactory

— Geeboy28

★★★★★ United Kingdom · v11.8 · 17 Aug 2026

Best

🔥🔥🔥

— Albert_Jnr

★☆☆☆☆ United Kingdom · v12 · 18 Aug 2026

No one contacts you back and your orders doesn’t show up

I’ve been trying to get someone’s attention for nearly two weeks after I spent over £200 on purchases that have not been be registered on the app, for which the tracking number shows an error and the bot keeps sending me to the customer service email. Don’t bother trying to phone, the phone line is permanently closed, so you end up going round and round in circles. I’m going to wait a couple more days and contact my bank to get my money back.

— ThisIsTaken555

The Fragrance Shop - TFS App FAQ

Is The Fragrance Shop - TFS App free?
Yes. The app is free, in all 1 country it sells in, and it sells nothing inside it.
Does The Fragrance Shop - TFS App have a free trial?
No. None of its offers (GB) come with a free trial.
What are the best alternatives to The Fragrance Shop - TFS App?
FRASERS.com (4.7 from 48,312 reviews), Debenhams (4.8 from 47,308 reviews) and The Perfume Shop – TPS App (4.8 from 27,340 reviews).

The Fragrance Shop - TFS App download

Last updated 1 month ago.

The Fragrance Shop - TFS App sells in 1 country. It was released 1 year and 10 months ago, on 20 Nov 2024. It holds a 4.3 rating from 756 reviews.

Supports 1 language: English.

How much does The Fragrance Shop - TFS App make?

Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.

Revenue —
Downloads 10K
Open the full The Fragrance Shop - TFS App analytics Revenue and downloads month by month, all 1 countries split out, and every product's share and trend