MountainWest



How much does MountainWest cost?
Prices are current as of 12 Sept 2026.
MountainWest has no in-app products on record in the United States.
10+ alternatives to MountainWest
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| Rating / 5 | 4.8 | 4.9 | 4.9 | 4.8 | 4.8 | 4.8 | 4.7 | 4.7 | 4.2 | 2.7 | 5.0 |
| Reviews | 3.5K | 79K | 60K | 14K | 5.6K | 5.4K | 3.8K | 1.9K | 1.2K | 35 | 1 |
| Released | 2024 | 2010 | 2014 | 2012 | 2023 | 2015 | 2011 | 2015 | 2011 | 2013 | 2022 |
MountainWest reviews
4.8 out of 5, based on 3,529 reviews.
What people like
- Customer service is very friendly
- Interface is simple and clear
- No hidden fees or tricks
What they complain about
- App takes forever to open
- Balances often show wrong amounts
- Mobile check deposit keeps failing
- Login errors block access completely
Much better than it was
Thank you.
App is Garbage
I never write reviews for apps, but this one is so terrible that it warrants it. 75% of the time when I go to check my balances, I get errors saying I can’t check my accounts. Sometimes the errors don’t clear after a couple of days, or if I change WiFi/cellular connections, and I just have to wait. Why do I even bother? I’m gonna just go back to pen and paper to keep track of everything because this might be one of the worst apps I’ve ever used. Does it get updated? Is anyone working on it? Apparently not, because it just straight up does not work most of the time.
Good
The app is easy to use and helpful but… sometimes it isn’t updating. Balance would be a couple days behind… no pending or anything listed.
App wont work
After last update app wont work now
Tap to pay debit card
They need a tap to pay debit card to compete
Convenient banking
I’ve been with mountain west for a good five years, Teller Associates are always friendly! Taking care of my needs! Thank you, All. You’re a great group! What you got give me a call now
The app after dark
I really dislike the fact that the app stops updating at night. I’ve deposited electronically several hundred dollars into my account and the app will not update to show the deposits. I feel that, in this day and age, we should be able to see automatic updates.
Difficult
I had 3 checks to remote deposit. The second check had a problem and a notice came up saying I need to try again. I tried again and it wouldn’t accept it because it had already been submitted. How am I supposed to resubmit it if it won’t let me?
Mobile deposit
App has a hard time doing a mobile check deposit
New Debit Card
My husband’s debit card was compromised, he went into the bank and had a card reissued. However the card does not appear on the Dashboard the old one is still there stating stolen, but not the new one? Trying to figure out how to put the new one on the Dashboard is impossible!
Best Bank Ever!!!
So easy to use the online banking with Mountain West Bank!
Don’t Bank Here
There’s been an issue with mountain west each month if not more than one a month for the last year with transfers from one account to another within mountain west not posting timely (personal accounts not transferring timely), deposits not showing or showing then being denied days later, the available amount not being accurate and transactions denied even when more than the funds needed are there, the login portal being down 3-4 times this year and outside of that when the portal login works the app or site states it is unable to show accurate funds. The site frequently says down for maintenance. It’s been a whole mess! For such a big bank I don’t understand how the whole system is so broken or how they’ve opened new branches around me. I have accounts with other banks none of which ever have these issues. Other mountain west members have had the same issues as me and want to leave … maybe instead of funding new branches mountain west should pay to fix their online baking.
Too many notifications
I want to know each time my debit card is used but all of the pending notifications are a bit much. One pending is enough
Please fix this:(
I never write reviews literally ever, but this app has been unreliable. I open the app, it shows the logo, and then just the background of trees. Doesn’t load my login info. I haven’t been able to see my bank account info since the last app update. Please fix this.
Review
Checking amount total does not update or has trouble with the correct amount in the checking account. The old app did not have this problem. Fix this please!
The best bank.
My experience with Mountain West Bank for over twenty years has nothing but fantastic! I highly recommend this bank.
Bill pay
You are not paying bills that were on ACH since you took over Bank of Idaho. Considering closing all our accounts
Works great when it’s working
Accounts often won’t update and give an error message. This probly happens about once or twice a week. App is always updated, latest iOS etc and often have to resort to using the website to access up to date account info. App works awesome when it’s working though.
Great job
I like this Bank every one is nice good customer service and the bank is very good
Verification doesn’t work
Title
PAINSTAKING TO OPEN
This app has the spinning wheel of death! Every time you click on the app you have to watch the wheel spin for several minutes at LEAST until it opens IF IT OPENS. Even if you just sat there for 2-5 minutes painstakingly waiting for it to finally open, jump to another app for a few seconds to return to this app, again you have to WAIT ANOTHER 2-5 MINUTES in the HOPE that it will open!! I have lightening fast internet (600+mbps) so it is not the internet speed. This is the only app on my ipad that CRAWLS to open if it even makes it there! PLEASE FIX
Wow
Mountain West Bank rocks it! Always there to help!
App no good
I used the old app through Glacier it was a whole lot more easy to use. Since I have had the new app, first I couldn’t download it. Then when I called in it finally downloaded and it was good for a little. Today it wouldn’t let me in my accounts. I called and they told me to delete the app and download it again. It still won’t let me use it. Keeps telling me it has an error.
Major downgrade from previous app
I was excited when I got the email stating a new, upgraded app was coming. It works, mostly, but you now how to go entirely into your main account’s detailed transactions to actually see the true available balance. I want to just see at a glance what my balance is, not see a number that is much higher. So frustrating! Also several other changes that are less intuitive and less convenient. I don’t hate change for changes sake, but I do not appreciate what they’ve done here.
Best bank ever
Everything has been easy and there’s no hidden anything!
Over draft fees
Why don’t you cancel auto payments for overdraft. Also no cash deposits available on weekends. I got charged 180 in overdraft fees that were auto pay not charges. I much rather you cancel payment than charge me 30 dollars a time for charges that are between 10-20 dollars that are auto paid. Please have a better option. Also is there any way to refund those overdraft fees seems very expensive and I’m thinking about changing banks
Greatest Bank
Great bank and great application Thank you Mountain West
Annoying
Isn’t working at all
Great Bank
We’ve been with Mountain West for years. We always have great service. When going inside, we are always greeted with a friendly smile by someone who has the attitude of a servant. We are happy here!
Last update
My app has not worked right since the update.
Awesome bank - great app
Love Mt West! App is easy to use for everything I need
MountainWest FAQ
- Is MountainWest free?
- Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
- Does MountainWest have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to MountainWest?
- ICCU Mobile Banking (4.9 from 79,255 reviews), STCU Mobile Banking (4.9 from 60,280 reviews) and CapEd Mobile Banking (4.8 from 14,155 reviews).
MountainWest download
Last updated 1 month ago.
MountainWest sells in 175 countries. It was released 2 years and 4 months ago, on 20 May 2024. It holds a 4.8 rating from 3,529 reviews.
Supports 2 languages: English, Spanish.
How much does MountainWest make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.







