ScottishPower - YourEnergy
How much does ScottishPower - YourEnergy cost?
Prices are current as of 9 Oct 2026.
ScottishPower - YourEnergy has no in-app products on record in the United Kingdom.
10+ alternatives to ScottishPower - YourEnergy
| ScottishPower - YourEnergy |   My O2 - UK Offers, Data, Bills |   EE: Mobile, broadband & tech |   Octopus Energy |   My Sky |   Remote control for Sky |   Vodafone Broadband |   OVO Energy |   Uswitch |   MyNextbase Connect |   Hollie Guard - Personal Safety | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.8 | 4.5 | 4.6 | 4.8 | 4.6 | 4.6 | 3.7 | 4.6 | 4.7 | 4.0 | 2.1 |
| Reviews | 89K | 509K | 425K | 282K | 257K | 34K | 21K | 18K | 9.1K | 6K | 38 |
| Released | 2012 | 2009 | 2012 | 2016 | 2014 | 2019 | 2015 | 2013 | 2015 | 2019 | 2015 |
| One-time price | — | — | — | — | — | £3.99 | — | — | — | — | — |
The going rate for each plan in United Kingdom, in its own currency, shaded from the cheapest price on the row to the dearest.
ScottishPower - YourEnergy reviews
4.8 out of 5, based on 88,730 reviews.
What people like
- Really easy to use and navigate
- Great time slots for saving money
- Friendly and helpful phone service
- Simple pay as you go topping up
What they complain about
- Card details never actually save
- Gas and electric are separate accounts
- Customer support is useless or nonexistent
- App crashes or loads very slowly
Scottish Power App
I find the app very useful to use..
New Card!
Disgraceful - reported several times to Cust Serv but getting nowhere. In app, keep ticking the “Add new card for future payments” but every single time I go to top up whether electric or gas, it hasn’t retained the new card details. Very frustrating having to put card details in every time!!! Rest of app great but for me this one big problem is annoying!!!
Notifications of low credit
Good app but lose a star due to not having notifications to warn of low credit, I live in flats and the smart meter signal doesn’t reach so when my electric goes off I have to go all the way to the basement to press a button to get my supply back on, was with utilita before and they sent notifications!
Debit card
It’s is very annoying that I have to put my card details every time I want to top up my meter despite the option to save card details is available it does not work. Please fix this.
Not work
My gas meter not showing
App is good
The app is really easy to manoeuvre shame their prices are so expensive
Absolutely dreadful app
What on earth have you done with this app? It worked absolutely fine until you started all the various updates now it’s exceptionally slow, that is when it decides to work at all. I can’t access my daily consumption, update my monthly direct debit payments and the list goes on and on. The app is constantly failing to load and then when it does it just says to reload it. I have been a Scottish Power customer for many years and the app always worked perfectly but now after all your tinkering, supposedly to improve it, it’s now is absolutely useless. It is now so bad so that I can’t access the information at all. It’s just one problem after another and the app has got worse not better!! I will be moving to a new property before long and needless to say I won’t be a customer for very much longer as I am going to change my supplier once I move into my new home.
Customer service and App are great
As heading, also I have the money saving time slots which is great. As I choose the times they generally fit in well with my activities. You lose a star because after 21 months!! You still haven’t sorted out my gas ‘smart??’ metre and I’m having to reach across garden bushes to get to the metre to read it myself. I’ve become aware that I’m entitled to £40 compensation - I’ll be claiming soon!
Pretty Poor at Basics
The App is dreadful at quite a basic level. 1. I can't see my gas and electric on same page 2.SP treat the utilities as separate financial Pots / this is crazy for budgeting. Bills are paid separately. 3. Navigating from gas to electric is hidden. I can't find it even though I've done it 3-4 x
Very basic
Having moved from Eon was expecting better. Doesn’t save my card details so have to manually put in details every transaction I do. It’s 2026 where is Apple Pay? Doesn’t send you a notification when you are low on credit it would be handy as I don’t always track the credit as only go on app to top up. Will be moving to another provider as soon as possible. Too poor and basic an app considering the technology this company has it can do better for its customers.
App
It’s so easy to use and up to date information all the time
Useless app
ReDirects you to the webpage each time.. What’s the point in using an app if it only directs me to the website to enter my login each and every time ? I might as well be without the app and visit the webpage myself .
Meter readings
New update will not accept weekly meter readings
Why so small?!
Just updated and now I have to get my glasses to see my account balance! Why is it now so small? Surely the balance is the first thing everyone wants to see!
Exelaint service
Very easy to use app great services
Password problem
I’ve recently received my account number. I used my account number and post code to register. Then I pressed “create a new password” as I don’t have one yet, however it took me to “sign in to Scottish power” asking for an already existing email or password. Fix this glitch! It’s the same on the app and website. Additionally, upon moving into my flat and being informed that Scottish power was the supplier, I tried registering via my postcode. However the online chat service said that my postcode is not in their database. Turns out my meter has a different postcode to my flat - smth that the online chat service should have mentioned as a potential reason. Surely the flat postcode should also be added into the database? I only found out the meter postcode by accident.
A bit basic
Not long ago moved over to Scottish power from Utilita. Two irritating issues that I have picked up on so far with this app. The first one being having to switch between accounts to top up and the second not being able to save my card details, so having to put them in every time. Much preferred when I could just top up both gas and electric at the same time without having to switch accounts and not have to put my card details in every time and had the option of Apple Pay.
Scottish power savers
I was tempted to leave Scottish power earlier in the year until I realised my help beat cancer tariff was pretty cheap and served a really good cause. I have also started to pay more attention to when I can get half price electricity and gas which so far has paid off by a whopping£50 saving which has been credited to my account and has reduced my electricity bill. I would recommend Scottish power to others to let them share in the half price elec & gas while helping with cancer research. Well done Scottish power
Appalling customer service.
I have a dual-fuel account and normally receive one combined monthly bill, but my latest bill only included gas and no electricity. I spent two weeks trying to speak to someone on the phone before giving up. I then tried the app’s automated chat, only to have AI repeatedly tell me it couldn’t answer my question. ScottishPower needs to stop hiding behind automated systems and let customers speak to real people. This has been a complete waste of my time, and I’m now leaving ScottishPower. I’ll also be sharing my experience with others.
Store card doesn’t work
Tried several times to store my bank card each time I have to add details from my card , won’t save details
The best energy company
I have been with ScottishPower for the last five years now and I have absolutely no complaints previously I have been with three other energy companies and they all made things super complicated, stressful and expensive! ScottishPower delivers a Simple but professional service with really good rates n prices, I recommend them to everybody.
More updates
Sick of these then logging in again.. twice in two weeks
Just Sort It
For almost 4 years I’ve been waiting for the app to show my half-hourly readings of usage instead of seeing the message ‘Oh No! Something Went Wrong. Please try again later’. When I raised the complaint back in November 2022, I was told it would be happening soon. Then it would happen remotely - and here I am still waiting for the Smart DCC (Data Communications Company) to make the remote switch on my not so smart SMETS1 meter to SMETS2. Scottish Power continues to introduce new app features, but can’t get this fix resolved for (presumably) some of their customers; I doubt I’m the only one. The feature would then allow me to view daily usage on the app rather than just graph for the year. And dealing with a Bot just has me going round in circles … It’s a good app, but more needs to be done on that one feature.
Good and reliable
Good topping up gas with pay as you go
App not working
This app doesn’t work no meter readings show I can’t send readings
Cost friendly suppliers
.
App works when it wants too
Often you can’t see you’re balance, often you top up electricity and gas but all the money goes to only one of them, never answer the phone, chat is a bot that only responds to certain questions and if you ask something else it encourages you to leave and go with another provider, absolute garbage app
Love Scottish Power
We always have great service from Scottish Power very friendly and helpful when I phone up do anything they can to help
Lack of support
By far the worst energy company I’ve ever had to cope with. They are, simply put, inadequate. The app has a ‘save payment details for later’ box to tick to save the details of your payment card. Does it work? Nope! Can I chat to them about it? Yes. Do they understand the issue? Nope! Can I contact Scottish Power on the phone about it having had no luck with chat bots and foreigners? Nope! Do Scottish Power care? Nope! They won’t even move my meters out of someone else’s property (the cellar which is owned by the occupants of the flat underneath me!) Meaning I have to ask permission to check my own meters! They’re an utter disgrace!
App
So easy to use and keep you on track 😊
Cannot load updated app
Used the app for years now saying update to continue log in. I submit meter readings start of every month. Now what!
ScottishPower - YourEnergy FAQ
- Is ScottishPower - YourEnergy free?
- Yes. The app is free, in all 1 country it sells in, and it sells nothing inside it.
- Does ScottishPower - YourEnergy have a free trial?
- No. None of its offers (GB) come with a free trial.
- What are the best alternatives to ScottishPower - YourEnergy?
- My O2 - UK Offers, Data, Bills (4.5 from 508,610 reviews), EE: Mobile, broadband & tech (4.6 from 424,774 reviews) and Octopus Energy (4.8 from 282,061 reviews).
ScottishPower - YourEnergy download
Last updated 9 days ago.
ScottishPower - YourEnergy sells in 1 country. It was released 14 years ago, on 25 Sept 2012. It holds a 4.8 rating from 88,730 reviews.
Supports 1 language: English.
How much does ScottishPower - YourEnergy make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.