IHG One Rewards: Book Hotels
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How much does IHG One Rewards: Book Hotels cost?
Prices are current as of 12 Sept 2026.
IHG One Rewards: Book Hotels has no in-app products on record in the United States.
10+ alternatives to IHG One Rewards: Book Hotels
| IHG One Rewards: Book Hotels |   Marriott Bonvoy: Book Hotels |   Hilton Honors: Book Hotels |   World of Hyatt: Book Hotels |   Wyndham Hotels & Resorts |   National Car Rental |   Best Western to Go |   Choice Hotels : Book Hotels |   Radisson Hotels Stays |   Priority Pass+ |   Drury Hotels | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.9 | 4.9 | 4.9 | 4.9 | 4.8 | 4.8 | 4.8 | 4.7 | 4.8 | 1.5 | 3.5 |
| Reviews | 1.2M | 3.8M | 3.6M | 338K | 305K | 240K | 118K | 108K | 43K | 826 | 117 |
| Released | 2010 | 2011 | 2013 | 2011 | 2013 | 2013 | 2009 | 2012 | 2021 | 2025 | 2013 |
IHG One Rewards: Book Hotels reviews
4.9 out of 5, based on 1,215,558 reviews.
What people like
- Rooms are clean and comfortable.
- Staff is friendly and helpful.
- Easy to find good hotels.
What they complain about
- Prices jump up during booking.
- App glitches ruin the checkout.
- Elite benefits often fail at hotels.
Great app !
Love it, easy to use and very convenient…
Terrible
Jacked up my room rate from $108 to $151 in the same session. When I went back in, it was $155. I’ll never stay again at IHG hotel. Never.
Coming back
Very easy to book, always welcomed very nicely, a warm lazy stay ahead.
IHG holiday inn FLL airport
We were 3 couples who spent last night August 24, at the holiday inn FLL airport. I cannot say how disappointed we were. First of all it’s not close to the airport and we couldn’t use the shuttle since our flight was early and we had to leave at 5:30 am and shuttle starts at 6 no accommodation could be made for us. 2. Our rooms had free breakfast included but that didn’t start until 7am. No grab and go, no coffee in the lobby. Not very hospitable. 3. Hotel smelled like mildew on the third floor. Again not acceptable but too late to change 4. The floor/carpet on the room was wet and cold. 5. More towels should e left in the rooms and washcloths should also be placed in shower rooms. All in all our stay were not comfortable and I would not ever recommend this hotel to anyone else who is looking for an overnight in FLL. Restaurant choices were poor and low class. Music in lobby was too loud. Softer music is a better choice My advice find something else.
App Rvw
Make the hold on to your selections regarding Included Taxes and Discounts, so we do not have to enter during each search.
Temple Holiday Inn Express
Clean, comfortable, friendly staff, delicious breakfast
Easy access
Great app, allows you to search any hotel you need and have good rates.
Great, but…
As a disabled person who travels for work on a semi-regular basis, I absolutely love IHG - most hotels (especially Holiday Inn & Holiday Inn Express) are great for wheelchair users, & those where we had access issues actually took our feedback & implemented changes by the following year - which, from my experience is pretty rare in the hotel industry. My only issue is with the booking process on this app & online. As both myself and my partner are disabled, the additional carer room for our PA (carer) is essential (which we are very thankful is usually free) - but you can’t simply add it online. I have to call the hotel direct to get this - & my disability makes making & hearing calls difficult. Furthermore, from experience I can tell you that you cannot trust the main IHG online chat or telephone number for this (you must call the number for that specific hotel), otherwise the hotel doesn’t receive the information until the same day you’re due to arrive - by which point, the carer room has likely been booked as a regular room by the general public. This experience is literally my only frustration with this brand. My PA is not optional, I rely on her for my most basic survival. A simple tickbox during the checkout process could solve this pretty easily (“If you have a disability, please tick here if you require a separate carer room” - this could then notify the hotel immediately, or generate an email to the manager). Something as simple as this could make this process much more accessible.
Can’t write a review
The “write a review” feature just take me to a blank page.
Unable to add reservation
Always is unable to add any reservation to your account, and also if you try to add the reservation to the wallet. Too many glitches.
Exceptional
Every stay with IHG has been above and beyond
Read the fine prints
Did YOU KNOW !! Even if you have sufficient points and want to use them on points and cash you have to buy additional points (that’s the cash! Part) so I was shocked when I have 160k points and I wanted to leverage points with cash and had to pay to $516 for 80k points 😑 . Lesson learned. Ima just keep collecting points and just use what I got . There is NO BENEFIT TO POINTS AND CASH
Excellent service
After a long day of driving it was a pleasure to meet Kelly and Caleb at the front desk. They were able to find us a great room and get us checked in record time. The room is extremely clean and comfortable. We absolutely appreciate the fun and friendly hospitality that they created. It made our day
Erratic
Had to try 5 times to book almost gave up
Hotels not available with points
IHG is getting worse to book a room with points. Many hotels are not available
Love IHG!
This is my go-to hotel! Using the app to make a reservation is a breeze. My room is always neat & clean and using points is easy. The beds are SO comfortable!! The pillows, I struggle with a bit, so bring my own.
Worst App for Booking
We constantly have issues with this app, prices show are seldom what you pay. We often get login requests or password reset requests midway through booking and then find prices have jumped after going through a lengthy process to rest and login. We use this app frequently and it’s a constant source of frustration.
Good App if you are a member
Still doesn’t get filters correct a great deal and sometimes misses available rooms. Generally a good quality app and updated with IOS. Be nice to see a key users guide with tips and tricks:)
Extra charges
Since when have you paid for your wife to stay with you
Poor customer service
I appreciate that they do make numerous mistakes, we all do, however, getting them rectified is impossible and they never respond to messages. As for ‘a greener stay’ it is extremely difficult and sometimes impossible to get the points added. Then there is the false offer of 20% extra points after ten nights, it does not happen, we stayed for 14 nights in total and were told that it does not apply after 10 but only when they say so.
Love my IHG!
Rooms are amazing for the price!
Holiday in Milton Keynes
Never been in a hotel where you can not get a coffee after 10pm Terrible
Holiday inn Slough Windsor
Having stayed at the Holiday inn in Slough for many years for business I must say the staff are fantastic from checking in to checking out. The reception staff are always welcoming, friendly and all at hand to help. The bar staff lead by Magda are exceptional and a credit to IHG. The food prepared by Chef is always nice and good variety of food provided. The rooms are always cleaned to a high standard. Great hotel with excellent staff Thank you all
Prices are not fully inclusive
App has good UX but as per small print, the prices on the app are not fully inclusive so you may pay extra when you book defeating much of the point of using the app.
Was interested in the WiFi Auto-connect… until
Feels like a sales app not really for once you have bought. WiFi Auto-connect seemed like a good idea initially until i realised it is NOT secure WiFi. Communication preferences took several attempts to load properly
IHG
I’ve stayed at the IHG WoodSpring Suites location out in West Texas, specifically in Monahans, and my experience there was great. The staff was amazing, friendly, and always made sure everything was taken care of. That experience definitely set the bar high for me! I’m hoping the staff at this location brings that same great energy, customer service, and hospitality. Looking forward to another great stay!
Point Thieves
I used to really enjoy IHG stays until they took my points from me when I had a period of time I couldn’t travel. Especially galling since I had purchased some of those points. Don’t plan to ever stay with IHG again until they change their perverse practice.
Staying Again
Stayed here before and looking forward to staying again whilst we visit family in the area.
Website failed, app worked
For some reason, I could not reserve my room on the web. 2 browsers, 3 different cards, failed each time. The app worked but not my preference.
Okay but difficult to redeem rewards
Great for booking and checking stays. However I can never redeem any of the food & beverage rewards since the app errors out and says you have to go to reception for them to redeem, so is difficult and time consuming at busy times.
Best
To me the is the best hospitality co I have ever experienced. You do that to prove yourself!
Rude Booking Agent
Booking agent is incompetent, be aware of not disclose cancellation fees before you give any card information. Previously spoke with an agent who was very rude and unprofessional with clear anger issues, slamming the phone. Agent booked me on two incorrect places, then cancelled, which I don’t understand as I was o my trying to add one more night to my existing reservation (where I got charge for the agents mistake) still waiting for my refund. Agent never mentioned anything about cancellation fees, I had to find out after charges went through my bank account. After trying to resolve this matter, no one was able to help me with the agent’s name for this review.
Mr
Love the hotel at Welford road great location.
Lack of options
Due to technical issues, I was unable to use the option of cash plus my points. It was one or the other.
Points Redemption
There are not enough nights which can be paid for with points…
Platinum Member.
Always super easy to find a nice Hotel!!
Login error
Already tried to reset my password 7 times. Contacted the customer service and they sent me the same link I was resetting my password. I might not be able to secure the rate I am seeing right now because their system is terrible
Nice to have points and free stays BUT
Twice I have tried to utilize my Diamond Elite benefits and wasn’t able to. At this status level there are “guaranteed availability” benefits with 72 hours notice. Both times I was told the hotel was booked solid and they couldn’t get me a room even though my status, part of the benefits, included the “guarantee”. I contacted IHG directly online and on the phone. I ended up talking to the manager at the hotel and they got me a room as I stay there for a week every month on average. So, a little disappointed with the higher tier benefit use but love that there are a lot of cities/hotels that I can use my points in/at.
Point expired without notice very bad expérience
They didn’t mention that the points expired i didn’t use any hotel for a year then i booked a hotel room and my account had 0 points without even using them and customer service didn’t do anything about it i payed for my stays to claim my points
Meh
Not a great app. Limited search functionality.
On Point
Ever since I started traveling. IHG has been coming through. Great hotels and amenities
I don’t care for it
It should be a lot easier to use than it is
Highly functional app
I really appreciate the functionality within the IHG app. Please add the ability to set your checkout time and to check out independently to the app.
No receipt again
Last 3 stays I’ve had to, post departure, call the hotel to share the receipt. I keep the app 100% for quick checkout purposes. If it isn't available why take up the space on my phone.
Great experience
All good. Enjoying my IHG platinum Ambassador membership
There when needed
This app easy to use & the hotel choices has been our go to - close to the location needed at that moment! Neat, clean & breakfast not too shabby.
Correct website
Website states pet friendly, accepts dogs and cats. Booked a room, got here and they do not allow cats.
Ha
Gathering all these points is a waste of money. Use points and cash and it took $5 off the room. That is nothing. And the member rates and the regular person rates are the same. No benefit to having points. Never get late check in, never “greeted as a member” like your surveys always ask. Scammy scam scam as usual.
Not happy
Need to change the opening settings... I still see that you have a pin password when in fact it isn’t anymore and makes it hard to access the app
Breakfast
As a regular intercontinental Singapore visitor I looked at the prices including breakfast ($44 per night for 2 people ) As I had points I then chose to use these to pay for the room. However it did not appear to allow me to include breakfast. This is really poor. You should be able to use points for the total stay including breakfast. If you are able to do this, the app is definitely misleading.
IHG One Rewards: Book Hotels FAQ
- Is IHG One Rewards: Book Hotels free?
- Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
- Does IHG One Rewards: Book Hotels have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to IHG One Rewards: Book Hotels?
- Marriott Bonvoy: Book Hotels (4.9 from 3,781,649 reviews), Hilton Honors: Book Hotels (4.9 from 3,595,092 reviews) and World of Hyatt: Book Hotels (4.9 from 337,840 reviews).
IHG One Rewards: Book Hotels download
Last updated 27 days ago.
IHG One Rewards: Book Hotels sells in 175 countries. It was released 16 years and 5 months ago, on 26 Apr 2010. It holds a 4.9 rating from 1,215,558 reviews.
Supports 17 languages: English, Arabic, Dutch, French, German, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Chinese, Spanish, Thai, Turkish, Vietnamese.
How much does IHG One Rewards: Book Hotels make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.