Scotiabank
Designed for real life
How much does Scotiabank cost?
Prices are current as of 7 Sept 2026.
Scotiabank has no in-app products on record in the United States.
10+ alternatives to Scotiabank
| Scotiabank |   TD Canada |   RBC Mobile |   BMO Canada |   Tangerine Mobile Banking |   CIBC Mobile Banking |   Simplii Financial | |
|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.7 | 4.7 | 4.7 | 4.6 | 4.7 | 4.2 | 4.2 |
| Reviews | 1.1M | 224K | 215K | 116K | 79K | 29K | 13K |
| Released | 2009 | 2010 | 2010 | 2011 | 2014 | 2010 | 2012 |
Scotiabank reviews
4.7 out of 5, based on 1,149,680 reviews.
What people like
- Support staff are very helpful and friendly
- Easy to open a new account online
- Good approval rates for credit cards
What they complain about
- Password managers keep freezing the app
- Credit card due dates are missing
- Cheque deposit camera feature is broken
Great App
Easy to use and navigate, also Scotiabank’s help with security & setup were invaluable.
Fraud & don’t expect a refund
I had multiple people from the Scotiabank business. Tell me that once fraudulent transactions were on account. The money would be back in my account after my phone and wallet had been stolen and fraudulent transactions had taken place. In spite of two different departments telling me the money was back in my bank account. My landlord asked me why my payment balance wasn’t enough to pay the bills. Fighting with these guys over what they said- speaking to a manager on Monday, but overall, besides a few decent customer representatives this is the worst bank I’ve ever dealt with. I have my business account through RBC and never had any issues with them. I’ve been with Scotia for over 20 years personally Appalled by the lack of recognition. Cancelling account immediately after “investigation” as they refuse to let me cancel or draw funds beforehand.
well
it was easy to open an account with a friendly associate
Optical deposit not working
2 different iPhone 16s ,both on iOS 26.6.1 , when taking pictures of cheque, the picture is not accepted ever anymore. 2 different people tried. Something isn’t right with the app.
Poor layout and not user friendly
Switched from td to Scotiabank recently and navigating the Scotiabank app is much harder! When you tap on a credit card everything is all laid out, including suggestions such as scotia selectpay (why can’t we get ride of unnecessary ads/buttons). I wish it was tabs instead of everything being on one page (like a tab for pending/posted transactions, a separate screen/tab for statements, etc). Additionally, the “benefits” button is another unnecessary add-on to the screen because once you link your shell that’s it AND it’s on top of your transactions. Another thing that I’m not sure is a bank thing or just a scotia thing, but there are times when transactions dont appear anywhere for a whole day¿ even though my credit limit is lower but I can’t see the transaction:( I hope they change the layout of their pages so it’s easier to navigate :( Another thing I’ve noticed; cheque are deposited successfully on the first try with TD but dont go through using Scotiabank and keeps saying “make sure the amount matches”???
Its Efficient
It’s understandable
Poor sign-up
Took countless attempts to sign up for online banking. Poorly set up.
Could be easiest to navigate
Simplycity
Endless loop of passwords and username
Trying to simply sign in, took me 30+minutes and two new/reset passwords, plus multiple tries of both my set username and email and all of these in so many different combinations. Still couldn’t sign in. Ended up deleting app and reinstalling, then another two rounds of being in that really frustrating loop before it finally (randomly? magically?) worked.
Ok
Not to pretty bad.
Amazing
Awesome plans and easy to use
Photo pour dépôt, mobile ne fonctionne plus depuis la mise à jour
On ne peut plus faire de dépôt mobile à partir de cette application, car la photo pour prendre un chèque ne fonctionne pas depuis la dernière mise à jour comment pouvez-vous vous arranger à abîmer quelque chose qui fonctionne déjà? Vraiment de l’incompétence de lancer une mise à jour qui nous empêche de travailler normalement.
Issue with Credit
Cannot add credit card to apple wallet
The app sucks,
Having to jump through hoops to access my money to pay bills is bs
Urgent! facing notification issues
Unfortunately after i’ve updated my ios version to 18.7.9 and also the app, i’m not getting any push notification for 2SV during login. I checked in the Apps -> Scotiabank where I saw no Notification item to select, but Facebook , Messenger etc Apps are showing Notification option under them to turn on or off. Kindly fix this as we’re not being able to login . Thanks
Most considerate bank
I have had my other businesses and deals with other banks. Just opened an account online with scotia and they were the first and only bank to give me a line of credit, low interest credit card and high approval. I can’t wait to move my salary and daily activities to scotia bank.
Payment bug
Wrong password error when I try to add a recipient in invoice payment. I don't have this problem in the browser. I Even wen’t to the branch to check my password et it’s all good. The clerk there told me that he also had the same problem. So it seems to be common. Why don't you fix it?
Complaint
I could give 5 out of 5 but the only reason behind giving 4 star is,whenever i do payments from my credit card i didnt get either any message or email regarding it and it becomes bit tough for me to do my calculations and all Moreover , the due date of payment isn’t showing there due to which I am getting unable to remember that when should i pay my balance amount . Thanks anyway
App unusable
Autofill password just leaves the field blank, and I can login on everything else except my iPhone
Terrible experience
I got a new debit card issued and suddenly my whole banking experience got turned upside down. The linked Scotia iTRADE accounts disappeared, I couldn’t login through apps. After ten days of wait the phone agents kept on asking me to delete and reinstall apps or try logging in through different browsers, which did nothing. And now I have a ticket, which requires me to wait for three days before I can get a response!
Great Bank
Elbows up Canada
Poor
Website is not good. Changed phones and needed help. The nice lady fixed it all up. Now I need to use the old phone again and missed a credit card payment.
Not Foreigner Perm Residence Friendly
Unfortunately not friendly for foreigners living in Peru but don’t speak/read Spanish. Need option to set language to other languages.
Login issue
After providing password it’s keep on buffering but didn’t login. Need to attempt 6-7 times to login.
Cole
Reliable and efficient banking app
Sucking
This bank sucks more than anything that has ever sucked.
Unauthorized transfer
I have always unauthorized transfer on my account.
Scotia app
There have areas to improve some time is out of service some parts of the app
Great service!
I was having some trouble setting up my online banking so I called the support number & spoke with a representative by the name of Daniel. He not only assisted me in completing the set up, he walked me through the steps that I was missing to complete the setting up steps. He was very friendly & supportive throughout the entire process.
Scotia is toast
I’m cancelling all of my business and personal accounts with Scotia. You guys are terrible. So many bad experiences I don’t know where to begin. My new business account with BMO has been running smoothly for more than a year. And I love my new bank NLCU for 2-3 years now. Now that I have my new Q trade all set up and got my business visa with BMO last month we’re finally ready to ditch Scotia bank for good!
Scotia Review
It’s not very user friendly and all the details are not shown properly
Interest rates
Higher interest rates.
Excellent
Amazing banking
Rollback etransfer auto send frequncy
Its possible when users want to send money once can accidently set schedule for etransters.
Language
I have not been able to change the language to English even when everywhere says it’s so easy when I try to it dose not work. Every mail and all things are in French and it’s difficult to understand
Layout
We aren’t we able to customize what we see on the app and where it is located. I would like to find items with one click on one item instead of clicking on multiple drop down options. The site in not as user friendly as it could be.
Online Banking!
Excellent Services!
Needlessly difficult to sign in
Whenever password manager tries to autofill my password, the app freezes. This is terrible design! A banking app needs to nail the login — it can’t be hard, everyone else does it better. You should encourage users to use a password manager. Make it easy!
Can’t get the app, please fix it as soon as possible, I need to pay my tuition within these days.
Please fix the app as soon as possible, I need to pay my tuition
Average Daily Balance
This is probably the only banking app as far as I know that I use that does not show the average daily balance for your account. They want you to compute for your ADB manually and make a mistake so they can deduct you the fees.
Great service from divya
I had a great experience with Divya at Scotiabank. She was very helpful and professional in solving my transaction issue. She explained everything clearly and made the process quick and easy. I really appreciate her excellent customer service. Thank you, Divya!
Very poor security questions provided by a costumer service rep
Called in to get help with online banking issue I was having and not being able to open my account online and all the security questions he asked me were about recent monthly charges and account balance. How the hell can I answer those questions if I can’t even get into my account to find the answers???? Very poor service from Scotia and am really considering going back to TD where I was for 15 years prior to Scotia. I am not very happy with Scotia bank
updating
why it always asks me to update although I have been in the latest version??? And This version for my iPad seems to work well.
Unable to escape Looping update…
It’s it’s June 2024 The Scotiabank app will not work without updating it. I go to the App Store and attempt to update it but it shows an “open” button as if the update has been completed. The app attempts to open but stops at the ‘update the app’ notification and that’s the loop it’s stuck in. The app is unable to open.
Scotiabank FAQ
- Is Scotiabank free?
- Yes. The app is free, in all 149 countries it sells in, and it sells nothing inside it.
- Does Scotiabank have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to Scotiabank?
- TD Canada (4.7 from 223,572 reviews), RBC Mobile (4.7 from 214,521 reviews) and BMO Canada (4.6 from 116,091 reviews).
Scotiabank download
Last updated 1 month ago.
Scotiabank sells in 149 countries. It was released 16 years and 10 months ago, on 1 Dec 2009. It holds a 4.7 rating from 1,149,680 reviews.
Supports 2 languages: English, French.
How much does Scotiabank make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.