Ralph Lauren: Luxury Shopping
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How much does Ralph Lauren: Luxury Shopping cost?
Prices are current as of 7 Sept 2026.
Ralph Lauren: Luxury Shopping has no in-app products on record in the United States.
10+ alternatives to Ralph Lauren: Luxury Shopping
| Ralph Lauren: Luxury Shopping |   Saks Fifth Avenue |   Bloomingdale's: Luxury Fashion |   Banana Republic: Shop Apparel |   Levi's - Shop Denim & More |   True Religion | Since 2002 |   The North Face |   Louis Vuitton |   Neiman Marcus | Luxury Fashion |   Lacoste USA: Polos & Sneakers |   J.Crew | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.9 | 4.9 | 4.8 | 4.9 | 4.9 | 4.9 | 4.7 | 4.8 | 4.4 | 4.8 | 3.1 |
| Reviews | 60K | 258K | 167K | 146K | 69K | 47K | 37K | 7.7K | 5.2K | 1.3K | 883 |
| Released | 2021 | 2012 | 2012 | 2009 | 2019 | 2016 | 2012 | 2013 | 2014 | 2025 | 2023 |
Ralph Lauren: Luxury Shopping reviews
4.9 out of 5, based on 59,550 reviews.
What people like
- Very easy to use and navigate
- High quality clothing products
- Finds good deals and sales
What they complain about
- Customer service is slow and unhelpful
- App crashes or fails to open
- Shipping issues for Canadian customers
- Cart data disappears randomly during checkout
RL
Best designer ever. Love RL
Stop working
All of a sudden the app no longer works on my ipad
Great but one thing
It is a great app. The only issue is that “Find in store” does not work on the app. It just gives you a list of nearby stores. It doesn’t tell you if an item actually is in stock or no.
Langue
Nous avons besoin de la version française de l’App au Québec
Changing features
Making the profile easier and safer
Going out in style
I have worn Ralph Lauren for over 30 years. I’m always in style and look nice. I’m 89
Keep asking bot
This is the only clothes app that I use that keeps asking me if I’m a bot every second doesn’t even let you buy anything just deleted it
Promo code
When will the Promo Code get applied to my purchase
Great clothes, but very bad mobile app
Like button doesn’t work at all. I have been facing this issue for months. I’m surprised that a luxury brand mobile app basic features does not work. Extremely disappointed !
iPad app keeps crashing!
Update as of Aug. 2026 - iPad app doesn’t open at all.
Clean and organized
I like this app because it is very well-thought-out organized and clean in terms of navigation and select selections. that goes without mentioning, of course that the clothing line from Ralph Lauren is above standard and high-quality.
The press and hold screen
When I first downloaded this app it prompted me to press and hold on a bar in the middle part of the screen until the bar filled up but once it did I stop holding and it made me repeat the whole process of pressing and holding but I never got to use to app to get some polos. It is honestly the worst feature an app can have.
Size chart didn’t work
Great experience over all. But everything I tried to click on size chart it would go to main page. Annoying
CUSTOMER SERVICE IS GETTING WORSE!!!
This is not the first time I have noticed a serious decline in the quality of Ralph Lauren’s customer service. I was not asking for charity or a special favor. I was simply asking Khadija to honor the 30% off coupon code that Ralph Lauren sent to me via email. Khadija categorically denied that the coupon existed, claiming that it was only valid for Polo Ralph Lauren Factory Stores and not Ralph Lauren retail stores. I explained to her that she was mistaken and assured her that the 30% coupon did, in fact, exist. I even offered to send her a copy of the email and the coupon code as proof, but she refused to review it. Instead, she offered me a 15% discount. I declined her offer because I was not trying to negotiate or “make a deal.” I was simply asking Ralph Lauren to honor the promotion that your company sent me. The email I received from Ralph Lauren included the coupon code and did not display any visible expiration date. After spending approximately 45 minutes shopping, I attempted to apply the coupon during checkout, only to discover that it would not work. When I contacted customer service, Khadija insisted that the coupon was intended only for Factory Stores and refused to even look at the email or the coupon I offered to provide. Between shopping and trying to resolve this issue with your customer service team, I spent approximately 82 minutes. That is completely unacceptable for a premium retailer like Ralph Lauren. To make matters worse, it took an excessive amount of time for Khadija to respond to my simple questions. I made it clear that I was not interested in accepting an alternative offer because this was a matter of principle. The issue was not about receiving a different discount—it was about Ralph Lauren honoring the offer that your company sent me. I should not have to negotiate to receive the promotion that was originally offered. Unfortunately, this experience has convinced me to stop shopping with Ralph Lauren. There always seems to be some complication with my orders, and I simply do not have the time or patience to repeatedly chase down customer service to correct mistakes that were not of my making. I expect significantly better service from a company with Ralph Lauren’s reputation. For the overwhelming top prices that we have been paying to RL Polo ; I think Customer Service should be top notch and compatible to the overpricing policy RL Polo has been implementing for years!!! I’m truly disappointed that RL Polo is loosing its reputation in the market for the quality of the garments as well as the superior customer service that we’re accustomed to!!! Enough is Enough…There are plenty of designers who are willing to offer top notch customer service as well as a great quality products!!!!!
Great prices!
I always shop at Ralph Lauren. You’ll find great prices for high quality products!
The app keep crashing
Sometimes not able to log in at all!
Love the simplicity but a bit slow
As I said in the title i love how easy and simple the app is but sometimes it can be slower than usual.
U
Very slow
Satisfied customer
Great products, e-marketing/pushing is not overdone. Often get great deals throughout the year.
Crashing!
App is crashing!! Not working at all since recent “bug fixes”.
Canadian functionality differs
Love the app but the AI functionality does not work for Canadian users.
Cute and trendy
Wish kids stuff wasn’t so high but second account and love it
Privacy infringement
Now it requires sharing my location. I'm deleting this app.
Convenient
Easy to use and very convenient .
Bad experience
A terrible return experience. After receiving the merchandise, they actually took 14 days to process the return and refund the money to my account. What’s even worse is that when I saw on their official website that they had received the returned items, they didn’t even send me a single email—they didn’t give me any update on the progress at all. The only two emails they eventually sent were after I lashed out at their customer service and they realized I was really getting desperate. This is the only brand in Canada where getting a refund for a return has been such a hassle. I don’t know what their purpose is in the apparel market, nor do I understand how they’ve managed to stay in business this long…
Ease of Navigation
Simple and easy to select and place an order. Didn't require a whole lot to do all my transactions! Wished all on line check out were this way!
I dont got the money boi
MAN Y IS EVERYTHING SO DAMN EXPENCISE LIKE DAMN LOWER THE PRICE I WANT THE ZIP UP HOODIES AND BRO 63 DOLLARS WHAT THE HEL
Best in the Business
Easy to make my shopping fun and so many types to browse through. Please keep up the good work!!!
Bad
Added a bunch of stuff to cart. Then logged in. Cart erased. Added everything back to cart. Went to go check out. Country didn’t default correctly even when I had geolocation on. Manually changed country to Canada. Cart erased. Added everything back to cart. RL for some reason decided that their US sale wouldn’t apply in Canada, so somehow we should pay 30% more for things than in the US on top of the bad CAS conversions they use. Colossal waste of time driven by combination of a terrible app and terrible sales policy.
Thank You
Another Great Product from the GOAT American Fashion Designer
They don’t care about canadian customers
Very upset how they exclude shipping to Canada on this app very upsetting now I can’t make the purchase I wanted to make. Well… No money for you 😀
Ralph Lauren: Luxury Shopping FAQ
- Is Ralph Lauren: Luxury Shopping free?
- Yes. The app is free, in all 2 countries it sells in, and it sells nothing inside it.
- Does Ralph Lauren: Luxury Shopping have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to Ralph Lauren: Luxury Shopping?
- Saks Fifth Avenue (4.9 from 258,186 reviews), Bloomingdale's: Luxury Fashion (4.8 from 167,024 reviews) and Banana Republic: Shop Apparel (4.9 from 146,452 reviews).
Ralph Lauren: Luxury Shopping download
Last updated 1 month ago.
Ralph Lauren: Luxury Shopping sells in 2 countries. It was released 4 years and 10 months ago, on 8 Nov 2021. It holds a 4.9 rating from 59,550 reviews.
Supports 1 language: English.
How much does Ralph Lauren: Luxury Shopping make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.