Philippine Airlines
TravelBusiness

Philippine Airlines

Philippine Airlines, Inc.

How much does Philippine Airlines cost?

Prices are current as of 11 Sept 2026.

Philippine Airlines has no in-app products on record in the United States.

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Rating / 53.14.54.74.84.84.84.63.93.93.02.2
Reviews3.6K622K439K283K129K119K37K14K1.7K55965
Released20212012201220152017201320112023201520142013

Philippine Airlines reviews

3.1 out of 5, based on 3,565 reviews.

What people like

  • Easy to navigate and use for booking
  • Waits patiently if you get interrupted
  • Good deals and helpful notifications provided

What they complain about

  • App crashes constantly when you open it
  • Says update needed but no update exists
  • Booking shows wrong passenger count or price
★★★★★ Canada · v9.4 · 28 Aug 2026

Customer Service

They are so approachable. And easy to talk with. Thank you for fixing our booking and rescheduling our bookings. We appreciate your help.

— Aryanieeeee

★☆☆☆☆ United States · v9.4 · 2 Sept 2026

Unusable trash

Not usable. Trash

— david1233922827

★★★★☆ Philippines · v9.1 · 30 May 2026

good but sometimes it kept on loading and even if you refresh it, it still wouldn’t work

fix these bugs and keep the images of when you booked a flight somewhere, it looks better with it. overall, the countdown of days before flight is the best feature. i hope also, that you can show the prices when checking out the months, days, when booking. that’s all.

— 캼🇵🇭

★★☆☆☆ Philippines · v9.4 · 29 Aug 2026

Always lagging

You need to find a better app developer. It’s always lagging and can be quite frustrating especially since I fly with PAL almost every other week.

— AmethystMD07

★★★☆☆ Philippines · v9.4 · 16 Aug 2026

Apple wallet membership card

Please add membership card to apple wallet

— handshakes1

★★★★★ United States · v9.0 · 29 Apr 2026

App works fine

No issues with the app except minor lag when opening. Other than that, booking works fine.

— PAL RAA

★☆☆☆☆ United States · v9.4 · 23 Aug 2026

An interesting flight…

There is a running joke that Philippine Airlines always arrives late, but my latest trip with them not only set me back one day bc of a mechanical issue which forced the plane to return to the airport, but they promised their passengers things they could not deliver on such as food vouchers. However, it was clear that the crew did their very best to accommodate in a situation like this with a paid hotel and the options to either wait for the next flight or a refund. It all does make one wonder if this was some sort of technical hiccup in the plane or a case or negligence.

— KTDigmon

★★★★☆ Canada · v4.0 · 21 Jul 2025

Finally able to login

I guess the new update fixed some issues, I’m finally able to use the app and get my boarding pass. Thank you for reading our feedbacks!

— a.z.e.r.t.y.

★★☆☆☆ Philippines · v9.4 · 24 Aug 2026

Bad

It’s quite disappointing that the app of our country’s flag carrier airline performs this poorly. ✈️🇵🇭 Frequent lagging, unexpected crashes, and painfully long loading times make the experience unnecessarily frustrating. PAL, what’s happening? We know you can do better than this. 🙏🏻

— Hussein_GastroMD

★★★☆☆ Philippines · v9.4 · 12 Aug 2026

Update your App

Since your app was upgraded last year, I haven’t been able to log in anymore. No matter how many times I’ve called the hotline, followed the instructions given to me, and escalated the issue to different departments, there still hasn’t been any solution.

— CaRmela 25

★★★★★ United Kingdom · v1.2.6 · 3 Nov 2023

UK

Got the points but can not use this as there s no flights to the UK no more .

— ross1cs

★☆☆☆☆ United States · v9.4 · 20 Aug 2026

Cant book! Error ! Please help booking- JFK to KUL

Please let me know if u need any engineering help to build the app

— Ashraf3022

★★★★☆ Australia · v1.4 · 17 Apr 2024

No available seats left notification

PAL website displays available seats left whereas the app doesn’t.

— Strbucks customer

★★☆☆☆ Philippines · v9.4 · 12 Aug 2026

App Update

When I open the app, it says “app update required” and it asks me to update the app and proceed to App store. However, upon proceeding to App store, there are no updates available. Now, I cannot use the app as it’s on loop.

— mandiban

★★★☆☆ Philippines · v9.4 · 12 Aug 2026

app update

When opening the app, it prompted to update the app hut when update is pressed, it redirects to the app store to update but there is no update button. it goes in circles.

— pldt mlm

★★★★★ Singapore · v1.2.6 · 13 Aug 2023

Excellent App for Booking Flights

This is an Excellent App for booking flights in PAL. Way to go Philippine Airlines. Kudos to the entire team

— LichCons

★☆☆☆☆ United States · v9.4 · 12 Aug 2026

No update

Says must update to use but no update prompt is showing

— joshcobangbang

★★★★☆ Canada · v1.2.1 · 7 May 2022

Update

I love the improved version of the app, it made viewing my booking easy. There are some crashes and glitches which requires the need to be looked into. Another thing is, while it is compatible with my phone, it doesn't work the same for my iPad. It would've been nicer to view my booking on a bigger screen and on the go. I hope the developers will work on this as well!

— uhnjas

★★☆☆☆ Philippines · v9.4 · 12 Aug 2026

update?

How come kahig updated na sya ang nakalagay parin sa app “needs update” eh naupdate na tas wala naman na option sa appstore mag update kasi nga naupdate na 😭

— lalalalaydreyy

★★★☆☆ Japan · v8.0 · 27 Feb 2026

Great App but keeps on crashing

It’s convenient and easy to use but it keeps on crashing. I’m using iOs version 26.3

— JpnTeck

★★★★★ Singapore · v1.2.6 · 19 Jun 2023

Review

Very convenient and easy to use

— Shiela Chua

★☆☆☆☆ United States · v9.4 · 12 Aug 2026

Horrible App

Very slow app. Currently having issues accessing the app. It is telling to update the app, I don’t see an update. I deleted the app multiple times and tried downloading again, no luck it is still telling me to update.

— sTaTuS NoToRiOs

★★☆☆☆ Philippines · v9.2 · 19 Jun 2026

Multicity booking

I was trying to book flights for 2 adults and 1 kid on Multi City - MNL-XIAMEN, PVG-MNL. The cost it shows is always for 2 pax when it should be for three. Tried to change the number of passengers by adding more and the total cost still shows the same, just for two people. Why can’t I use it properly? I even tried to delete the app and install it back but the same issue persisted.

— Hdlejrl

★★★☆☆ Saudi Arabia · v4.0 · 26 Jul 2025

This app not working

When I update this app, I cannot book a flight, check flight schedule and status. My mobile phone is iPhone13 pro max Please update

— Nolram 13

★★★★★ Canada · v1.2.6 · 11 Jun 2023

Amazing app

Very friendly user app. Provides very good deals and has notification.

— Jeazet

★☆☆☆☆ United States · v9.4 · 12 Aug 2026

cant use

you click open on ios its says app needs to be updated. no possible updates possible. so you cant open the app right now

— Andrumig

★★☆☆☆ Philippines · v9.1 · 16 Jun 2026

Group Booking

I tried booking for three, but it's only showing two upon checkout. Good thing I reviewed it because if not, that would have been a big problem. Please fix that issue on your app.

— bianxmarabe

★★★☆☆ Australia · v1.6 · 5 Nov 2024

App kept closing

Every time after adding my upcoming trip, the app starts crashing. I have to delete the app and add again.

— Maluski76

★★★★★ Australia · v1.2.6 · 8 Jun 2023

Easy to use - best of all, it waits for you!

The app is easy to navigate. Best feature for me is that the app patiently waits for input - sometimes you don't have all your documents to hand and need to get them, or the internet is a bit slow while you are trying to pay. Philippine Airlines is there where you left off, unlike other apps that timeout and erase all you have input after a minute being idle. So patient, so Filipino. Brilliant!

— R-ommel

★☆☆☆☆ United States · v9.4 · 12 Aug 2026

Bad

Bad

— بلادي قطر

★★☆☆☆ Singapore · v3.0 · 20 Mar 2025

Website and Mobile Keeps Crashing

Could not proceed with the payment.. Prompting an errors message though i haven’t input any details

— strong*********

★★★☆☆ Taiwan · v1.6 · 8 Oct 2024

Can not open at IOS 18

As title

— 鴨子

★★★★★ Australia · v1.2.6 · 29 May 2023

Fast and Easy

I booked using the App it was fast and easy to used.. Good job PAL..

— Nic5777

★☆☆☆☆ United States · v9.4 · 12 Aug 2026

What's the issue

The app says it's outdated so I'm clicking the update now button and app store opens up and there's no updated version of this.

— JayDay82

★★☆☆☆ Canada · v1.9 · 27 Nov 2024

New App Version Fail

Trying to set up a new account within the app. Password creation does not work (again in the new version) with NO guidance as to parameters required.

— grumpy_canuck

★★★☆☆ United Kingdom · v1.4 · 20 Jun 2024

Beware!

This app kept insisting that we still owed an outstanding balance for seats which neither we, or the airline, could remove despite them confirming that nothing was actually owed. Uninstalling and reinstalling app had no effect, the option to remove outstanding invoices just produced an error. Ended up uninstalling app and not bothering with it as definitely not reliable.

— Tallymanjohn

★★★★★ United Kingdom · v1.2.6 · 27 Feb 2023

Nifty!

Useful app for keeping travel information and booking trips! I did not encounter any problems, same experience as their online system. Thanks & keep up the good work!

— MushroomGadgets

★☆☆☆☆ United States · v9.4 · 12 Aug 2026

Poorly made. Full of bugs

I haven't once yet completed a ticket purchase using the app or the website - - because you simply can't get to the end without some major problem, bug, or error. It's been this way for over a year, which tells me that the Development team is incompetent and needs to be replaced. Developer response? Don't reply to bad reviews. Hire new developers. You have lost out on me buying tickets on your airline multiple times simply because I did not want to deal with all the friction introduced by your poor systems. And yeah - - my last flight left 6 hours late. Was 17 hours long. And had no working Wi-Fi either. Do better.

— KR8201

★★☆☆☆ Singapore · v1.6 · 14 Nov 2024

Not working after update

App keep on crashing after update…used to be very helpful app but is now useless after the update

— potus1409

★★★☆☆ Singapore · v1.2.6 · 29 Oct 2023

Difficult to use

Its hard to create a password, there’s no guide on what kind of password they are expecting.

— Klharu08

★★★★★ Australia · v1.2.5 · 6 Jan 2023

Easy Operation

Fantastic , so easy to use and get thru the questions without have to keep on going back time after time 10/10 Thank you

— StephenTC

★☆☆☆☆ United States · v9.4 · 12 Aug 2026

Says app update required

This app is broken. Terrible software. Slow loading and outdated style of design. It says i need to update but there is nothing to update.

— Deji1127

★★☆☆☆ Canada · v1.6 · 12 Sept 2024

App crashing

Can’t open app without crashing.

— _Amberr_

★★★☆☆ Saudi Arabia · v1.1 · 13 Aug 2021

Error to add trips and cant check-in

Errors occurred when adding trip and check-in.before my upcoming trips were showing but today its not showing anymore.then when i add trip after i deleted my precious ones, i cant add trip or even check in.

— eslao31

Philippine Airlines FAQ

Is Philippine Airlines free?
Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
Does Philippine Airlines have a free trial?
No. None of its offers (US) come with a free trial.
What are the best alternatives to Philippine Airlines?
AirAsia MOVE: Flights & Hotels (4.5 from 621,599 reviews), Singapore Airlines (4.7 from 439,034 reviews) and Klook: Travel & Activities (4.8 from 283,305 reviews).

Philippine Airlines download

Last updated 2 months ago.

Philippine Airlines sells in 175 countries. It was released 5 years and 8 months ago, on 26 Jan 2021. It holds a 3.1 rating from 3,565 reviews.

Supports 1 language: English.

How much does Philippine Airlines make?

Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.

Revenue < $5,000
Downloads 40K
Open the full Philippine Airlines analytics Revenue and downloads month by month, all 175 countries split out, and every product's share and trend