Dubai First
Finance

Dubai First

Credit card management

First Abu Dhabi Bank

How much does Dubai First cost?

Prices are current as of 9 Sept 2026.

Dubai First has no in-app products on record in the United States.

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Rating / 54.74.74.54.84.74.84.51.63.0
Reviews23K56K27K5.2K4.6K1.6K1.6K797202
Released201920172022202220242023202420232023

Dubai First reviews

4.7 out of 5, based on 23,370 reviews.

What people like

  • Easy to manage your credit card
  • User-friendly interface overall

What they complain about

  • Agents lie about free annual fees
  • Identity verification is annoying and frequent
  • App often forgets your device login
  • Support ignores disputes on foreign charges
★★★★★ Philippines · v14.2.67 · 27 Jan 2026

Easy to use.

Very user-friendly and makes managing my credit card easy. Highly recommended!

— Franco576

★☆☆☆☆ Philippines · v14.2.54 · 22 Jul 2025

Agent liar

The agent begged to get credit card he said he needs help for his target that month. He told me it’s free no annual fee. But after one of using they charge 399aed. I emailed their customer care they said they can’t do anything.

— Cehebnauwibdnd

★★☆☆☆ Philippines · v14.2.53 · 12 Jul 2025

Very very difficult to contact customer service

If you want to talk to a customer support at evening only answering machine will talk to you, its useless. I have made a dispute due to card transaction outside UAE no customer will help you with... Dont apply for this type of card! It make you miserable and the dispute disapprove it charge to you next bill! Get away on this card

— Budwiser2025

★★★★★ Philippines · v13.1.1 · 22 Sept 2022

Charging membership fee without informing

This is very bad bank .. upon applying they tell it is free of charge but after completing application they charge automatic 399 aed for membership.. it’s been a long time using different credit cards but this bank is the worst I’ve ever had!!!!😡😡😡😡

— $ise

★☆☆☆☆ Philippines · v14.2.47 · 10 Apr 2025

Scam

Agent scammed me to register offers fake promos

— Howi211

★★★★★ Philippines · v1.0 · 12 Dec 2019

Password

Im using ios. Special characters for the password not working. ($&@“.,?!’) Please fix.

— Voltprime

★☆☆☆☆ Philippines · v14.2.25 · 4 Jul 2024

Bad

Everytime you will open the app, it you need to scan your credit card and emirates id for verification. How stupid this is.

— Markey143

★☆☆☆☆ Philippines · v14.2.13 · 4 Apr 2024

USELESS APP

TO THE DEVELOPERS, I WANT TO CONGRATULATE YOU FOR HAVING A VERY USELESS APP!!!

— jstnmb

★☆☆☆☆ Philippines · v14.2.11 · 27 Mar 2024

Worst mobile app in Dubai

Now and then I have to scan my credit card and EID details as it can’t remember the device I’m using to log in though it’s the same phone I used since 2 years ago. A total inconvenience to repeat these steps just to check the amount I should pay.

— Mckenz83

★☆☆☆☆ Philippines · v14.2.7 · 19 Jan 2024

App needs to verify user every single time!!!!!!!

How many updates will this app need for the app to work properly. The most annoying banking app ive had! You have to verify identity every single time I open this app. I have already updated all my IDs. Called the bAnk sent email. This is utter useless

— claudiocabernacles

★☆☆☆☆ Philippines · v14.2.4 · 7 Dec 2023

App that needs major update

Unlike before, the app just requires your password to login. Now, the app always ask to verify your identity. The liveness confirmation is getting annoying. This is apart from taking out your card and EID every time you login. The app doesn’t recognize my device. I’ve been using this device for more than a year now.

— DF19@99@

★☆☆☆☆ Philippines · v14.1.5 · 24 Apr 2023

WORST BANK AND MISLEADING AGENTS

SALES AGENT OFFERED AND PROMISED A FREE FOR LIFE CARD WITHOUT ANNUAL FEES BUT TWO WEEKS AFTER RECEIVING THE CARD I WAS CHARGED WITH 315AED ANNUAL PAYMENT. I HAVEN’T EVEN USE THE CARD FOR ANY TRANSACTION. CALLED CUSTOMER SUPPORT BUT SHE INSISTED THAT I SPEND 24k IN A YEAR TO REVERSE THE ANNUAL FEE. TRAIN YOUR AGENTS WELL AND TEACH THEM SOME MANNERS NOT TO TRICK, MISLEAD AND GIVE FALSE PROMISES TO CUSTOMERS.

— eMoXuNaL

★☆☆☆☆ Philippines · v14.1.5 · 14 Apr 2023

Worst Bank App in UAE

I’m a user of several bank apps in UAE and Dubai First app is the worst of all. Really the worst. Bad UI, always down for maintenance but it isn’t really Improving. Should delete this app and never use it again.

— moviebuff456

★☆☆☆☆ Philippines · v9.1.0 · 8 Jul 2021

Doesnt work

I cant check my monthly bill just because I cant open the app!

— grecingrecin

Dubai First FAQ

Is Dubai First free?
Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
Does Dubai First have a free trial?
No. None of its offers (US) come with a free trial.
What are the best alternatives to Dubai First?
Lulu Money- Money Transfer App (4.7 from 56,162 reviews), Aspora: Send Money to India (4.5 from 26,533 reviews) and Wio Business (4.8 from 5,243 reviews).

Dubai First download

Last updated 1 month ago.

Dubai First sells in 175 countries. It was released 6 years and 9 months ago, on 9 Dec 2019. It holds a 4.7 rating from 23,370 reviews.

Supports 2 languages: English, Arabic.

How much does Dubai First make?

Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.

Revenue < $5,000
Downloads < 5,000
Open the full Dubai First analytics Revenue and downloads month by month, all 175 countries split out, and every product's share and trend